STORAGE ENGINEER

1. KriyaDayanand
Email: kriya.dayanand85@gmail.com
Phone: +91 8050932055
Ground Floor LF # 17/4,
Near Shanthineketan School, BTM 2nd Stage,
5th Main, Bangalore 560068
My Career Objectives is to leverage upon my competencies acquired
through the course of my education and experience and apply them
effectively to help organization to perform better. The immediate
professional objective is to maximize exposure and learning, finally acquiring
higher responsibilities and thereby challenges through my efficiencies
 Storage Engineer: HP 3PAR, EVA, MSA All Series(MSA1000, MSA2000, P2000
G3,MSA1040, MSA2040), NAS (X1000,X3000,X5000), SAN Brocade Switch[Director
Switch], Near line products such as (MSL,EML,ESL E-series, ESL G3 series, VLS, D2D Store
Once)
 Networking: ISO Model, Physical and wireless topologies
 Operating System: Windows 2003, 2008, 2012.
 Network Protocols: TCP/IP, LAN, WAN, SAN, VLAN, STP, SAN, iSCSI
 ITIL : Knowledge about ITIL concepts.
Hewlett Packard December 2008 — Present
Technical Solution Consultant
Current Roles & Responsibilities:
CONTACT
OBJECTIVE
TECHNICAL
SKILL
WORK EXPERIENCE

2.  HP Proven Professional Implementation Specialist, Comptia Storage+ Certified
Professional with over 7.5 years of experience in IT.
 Product specialist and resolution specialist for HP Storage products.
 Host Connectivity: Windows Server OS 2003 and 2008 R2, 2012., Vmware 5.0
 Assist in troubleshooting issues with HP MSA storage products P2000,3PAR storeserve,
Classic 3PAR, NAS X1000, NAS 3000, NAS X5000,Nearline products ,EVA, Brocade Switch.
 Troubleshooting issues like Volume Mapping, Vdisk going offline / inaccessible, Data
store inaccessible (VMware),
 Implementation of storage in a VMware and windows environment, Log analysis.
Performance analysis.
 Responsible for testing configurations to be deployed in the field which involves HP
ML/DL and Blade Systems
 Provide Technical assistance to customer for setting up new storage devices at their site
remotely.
 Collaborating remotely with field engineers to deploy and implement different
configurations at client site.
 A part of the core product team responsible for overall customer experience.
 Analysis of new technical issues and preparation of tech documentation of the same on
successful solutions.
 Responsible for Technical Elevation to the Engineering team. Process reviews and
implementation.
 Help customers in creating Virtual Disk, volume management & LUN mapping using
management tools.
 Assisting in zone configuration using Brocade network advisor [BNA] and via CLI Method
[Soft zone & Hard Zone]
 Firmware upgrade on the controllers, drives, enclosures.
 Positive team player with good analytical skills.
Skills:
 Solid knowledge in all storage systems and backup environments.
 Storage protocols: ISCSI, Fiber Channel, CIFS, NFS, NDMP protocols and hardware
 Knowledgeable in the installation, set up and maintenance of backup environment.
 Skilled in disaster recovery and backup technologies
 Handling Sev 1 and Sev 2 tickets.
 Handling Data Loss and Data Unavailable issues
 Collecting Storage logs and reviewing them to check for issues on the array

3.  Creating RAID groups, binding LUNs, creating Meta LUNs, creating Storage Groups,
registering hosts, zoning, Multipathing.
 Upgrading Switch Firmware.
 Performing Data Migration from EVA to 3PAR using Peer Motion/Online Import.
Achievements: Received best employee award for Q2 FY11 and Q2 & Q4 FY13Q4, Best
Employee of the month, highest call and email handling certificate at HPE. Q2 FY11 and Q2 &
Q4 FY13
Comptia Storage+
SAP ABAP Certified
TransWorks (Minacs) Dec 2006 — Feb 2008
Technical Support Engineer
Roles & Responsibilities:
 Providing Technical assistance to resolve consumer Apple desktops and Ipod issues.
 Diagnosing hardware and software related issue.
 Handled escalation calls, Worked with various departments to drive the case for
resolution
 Handled bridge calls with the clients and updating the current case status, weekly
reviews on PIR
 Made relevant offers and up-sales to come to mutually beneficial solutions to prevent
future issues
Certification

4. Exam Passed University Year Percentage
B.E. VTU 2006 61 %
P.U.C Karnataka Pre-University Board 2002 76 %
S.S.L.C
St. Anne’s high school,
State Board
2000 82 %
Date of Birth: 17th September 1984
Nationality: Indian
Marital Status: Single
Interests: Playing Chess, Swimming, dancing, watching tv.
EDUCATION
OTHER INFORMAION