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Resume-Piyush_Agarwal (1)

  1. 1. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com Curriculum Vitae Piyush Agarwal Plot No -905 ,SF-5 Niti Kahnd-1,Indrapuram Ghaziabad ,Pin Code-201014 Mobile No: - +91-9654451021 Email: piyushagarwal58@gmail.com OBJECTIVE: To chart a successful career in Senior Linux Engineer with a renowned leading organization, utilizing my inherent qualities and acquired capabilities for the growth of the organization and, at the same time, foster my growth in both professional and personal way. SKILL SETS • RHCE (Red Hat 5.0) • CCNA (Networking) • MY SQL (Data Base) • Window/XP,2000 • Office 2003/2007 TRAININGS & CERTIFICATION: ⇒ Training & Certification on RHEL5.0 by Red Hat Authorized from New Horizon of Linux Center New Delhi in 2009 ⇒ Training & Certification on Cisco by Net Max Institute in Chandigarh 2010 ⇒ Red Hat Certification ID :- 805009828039534 ⇒ Cisco Certification ID :- CSCO 11854645 Work Experience : • 5.4 Years in Telecom (VAS) and Information Technology Experience on Linux Engineer. ⇒ Relevant Experience in Linux: • 5.4 Years of Experience on Linux Platform.
  2. 2. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com Present Company 1. Tech Mahindra Ltd ,Noida. Project 1 :- Client : Videocon d2h (Head End Center) Designation : Senior Software Engineer Duration : July 2015 to till date Working with Tech Mahindra Ltd Client at Videocon D2h ,as a Senior Software Engineer.I am part of 8 Members with 24*7 support Team and we are responsible full Support on Server of Project working in Linux and Network Support Environment. ⇒ Job Responsibilities:-  Monitoring of server and Network Module on daily basis.  Coordinate with Videocon Team L1 support team for ticket closing and escalating and sending outage notification in case of priority issue.  Coordinate and Vendor support team (Cisco/Juniper) for HW/ NetworkModule related issue.  Health Check of Severs, Monitoring Tickets- Investigate -Resolved -Follow IP - Escalation Monitor alerts & take action on alerts.  Ensure that tickets are resolved as per SLAs defined.  Basic Knowledge of LAN/WAN, Switches and Router (Routing),VLAN Technology. Project 2 :- Client : Vodafone (Citrix Byte Mobile) Designation : Senior Linux Engineer Duration : 31 Dec 2014 to July 2015 Working with Tech Mahindra Ltd Client at Vodafone ,as a Senior Linux Engineer.I am part of 8 Members with 24*7 support Team and we are responsible full Support on Server of Project working in Linux Environment. ⇒ Job Responsibilities:-  Monitor all WWW/WAP traffic using HP NNM (Network node manager) and TeMIPClient.  Managing All Citrix Byte Mobile cluster based (Control and state module - CSM/Optimization and service node - OSN) blades for Video optimization.  Managing remote chassis using IBM AMM module or BNT switch.  Perform day to day health checkup services bandwidth load Radius session memory/CPU utilization on All NE (Blade/LB/Switch/NAS) and creating Daily heath checkup report.  Radware LB (Alteon OS) management using real server and filters based traffic distribution between Egress and Ingress VLANS for Unison cluster and Vodafone router.  Citrix Byte Mobile blade management using "bmcli" prompt. Updating new optimization policy according to Vodafone requirement.
  3. 3. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com o Monthly Weekly Data volume and bandwidth report generation using Byte Mobile Key Performance indicator (KPI) tool. o Coordinate with Vodafone L1 support team for ticket closing and escalating and sending outage notification in case of priority issue. o Troubleshoot all alert generated by system and creating RCA. Analyzing and capturing all logs. o Coordinate and Vendor support team (IBM/Radware/Citrix) for HW/Application related issue. o Perform all changes in scheduled activity coordinate with circle team SPOC. o Attending Monthly ops meeting and share new requirements. Project 3 :- Client : My Bell Mobile (MBM)- Canada Designation : Senior Linux Engineer Duration : August 2014 to 30 Dec 2014 MBM project contains the development of Hybrid Application for Client Bell (Canada). MBM application provides a robust, agile, extensible and scalable mobile development framework and delivery infrastructure, which effectively integrates with Bell existing technical architecture. ⇒ Job Responsibilities:-  Monitoring of Application on daily basis & Platform deployment  Health check of Linux servers.  Responsible for Smooth handover from TechM Dev Team to Operations.  Administering incident management by HP service manager tool.  Managing Compuware – Dynatrace application performance monitoring tool configuration & management.  Spearheading Server Vantage NMS tool configuration and management.  Handling daily complaints & requests and log tracking and managing the same.  Maintaining and closing cases within SLA.  Maintaining Weekly and Monthly reports regarding service up time.  Responsible for customer interaction & review meetings. Project 4:- Client : Airtel Designation : Senior Linux Engineer (Operations) Duration : 17 June 2013 to July 2014 Worked with Tech Mahindra Ltd on payroll Sun view consulting (P) Ltd Noida,Client at Airtel,as a Senior Linux Engineer.I am part of 25 Members with 24*7 support Team and we are responsible full Support on Production Server of Airtel Project working in Linux Environment. ⇒ Job Responsibilities:-  Strong Hands on experience on Basic Linux Administration  Troubleshooting issues,Linux server installation/user management/space management
  4. 4. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com  DNS setup / SMTP setup/ Performance tuning  LVM/RAID Management and package installation (RPM)  Working in change controlled production environments  Supporting for Airtel in Sales and Distribution Project for 23 circles in India.  Downloading and Checking of all feeds on the client requirement.  Uploading of all feeds on database server on daliy basis (Night Shift).  Co-ordination with Client and resolve the issue releted to project.  Improve the operational system and processes -- specifically, support better management report information flow and management and business processes.  Continuously monitor and help improve the overall performance on Production server.  Enable Interaction with DEV Team to resolve code/design issues, help in providing problem  Analysis reports and recommend design improvements for the project architecture if required.  Responsible for managing and tracking the hardware, software and policies etc.  Requirements with Dashboard that is published to respective stakeholders from the project including the Client.  Ensure that all the feeds from various systems are received on time and the same gets processed as part of daily BAU process.  Support for troubleshooting and conflict resolution on the issues raised by Airtel Business.  Ensuring the 24x7 availability of the system and application and getting the alerts being generated on email or via sms so as to ensure minimal delay in the availability.  Publishing various reports based on the client requirement 2. ACL Mobile Ltd, Noida. Client : BSNL Designation: : Linux System Engineer Duration : 17 November 2009 to 15 June 2013 Worked at ACL Mobile Limited,Client at BSNL,as a Linux System Engineer.I am part of 20 Members with IT support Team and we are responsible real time Charging on Value Added Services of BSNL Project (STK Service ) working in Linux Environment. Job Responsibilities on Linux Server:-  Installation and Configuration of Redhat Enterprise Linux and Window XP.  Responsible for Remotely Monitoring and Management of all Linux Servers.  Managing Infrastructure support in IDC (Internet Data Centre) and provide 99% uptime.  Co-ordination with vendors and resolve the issue related to IDC and locally infrastructure.  Good hands on Experience for troubleshooting in Linux.  Configuration of RAID and LVM.  Managing Local disks & File system.  Monitoring of Log files, Disk space.  Good Knowledge of Linux, Networking & Monitoring command on Server daily.  Linux Package management tools (rpm, yum etc)  Handle Production Infrastructure and provide 24x7 Support and Handle Production server on Linux Platform  Good Hands on experience of Server (IBM/Dell/HP).  Using Remedy helpdesk tools for call logging and resolving procedures.
  5. 5. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com  Knowledge configuration of Server :- NFS,SAMBHA,FTP,SSH  Knowledge configuration of web service:- Apache HTTPD  Strong in Networking concepts and TCP/IP.  Supporting BSNL 555 STK services in BSNL North .  Monitoring logs on the servers on which services and Gateways are running.  Provide the Technical support to BSNL for VAS services BSNL-NORTH Parts.  Coordination with diff-diff support Teams (BSNL & our Team)  Done testing of application with real time environment.  Create daily base MIS and updated on production server. Tools Used: Microsoft Office 2007, Microsoft Outlook, Putty, Winscp (through Citrix) etc. ACADEMIC QUALIFICATION:  10th from U.P.Board in 2001 with 2nd Division  12th from U.P.Board in 2003 with 1st Division  Graduation from C.C.S. University in 2003-2006 with 2nd Division  M.C.A. In Information Technology Stream from Institute of S.D.College of Management Studies, Affiliated to U.P.Technical University, Lucknow (Uttar Pradesh) in 2006-2009 with 1st Division PERSONAL INFORMATION: Personal Information Father’s Name Sh. Vinod Kumar Agarwal Mother’s Name Smt. Sushma Agarwal Languages Known English, Hindi Hobbies Singing & Listening Songs,Playing chess & Cricket Passport No. H6139712 Marital Status Single Date of Birth 3th July 1987 Permanent Address H.No. 67 “Agarwal Sadan” Gali No-9 ,Verma Park, Gandhi colony, Dist. – Muzaffarnagar, Pin Code – 251001, Mob No. – 9654451021 Declaration I hereby declare that the above information is true to the best of my knowledge and belief. Place: NOIDA
  6. 6. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com Date: (Piyush Agarwal)
  7. 7. PIYUSH AGARWAL Red Hat Certified Engineer Red hat Certification ID:- 805009828039534 Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645 : +91-9654451021 : piyushagarwal58@gmail.com Date: (Piyush Agarwal)

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