Current Resume

1. Michael Myers
1124 W Emmy CT Kuna, ID. 83634
Cell 208.571.2939 myersm@clearwire.net
Information Technology Systems Manager
Insightful results-driven IT professional with proven success directing a broad range of corporate IT
initiatives while designing, planning, analyzing and implementing solutions in support of business
objectives. Excel at providing expert comprehensive converged network systems design, systems
analysis and full lifecycle project management. Direct experience leading all stages of system
development efforts, including requirements definition, design architecture, testing and support.
Outstanding project and program management, able to coordinate and direct all phases of project-based
while managing, motivating and guiding teams.
Areas of Expertise:
• Enterprise Systems Engineering • Systems Analyst
• Network and Systems Design • Research and Development
• Regulatory Compliance • Contingency Planning
• Risk Assessment / Impact Analysis • Data Integrity / Disaster Recovery
• Cost Benefits Analysis • Technical Specifications Development
• Policy Planning / Implementation • Team and Project Leadership
• Voice and Video over IP • PBX System Integration
• Outside Plant Cable Design • Inside Plant Cable Design
• Construction Management • Project Management
• Electrical/Communication Systems Design
Technical Proficiencies:
Certifications:
MCP+I NT, MCSA NT MCSE NT
MCSA 2000, MCSE 2000
CCNA/CCDA, CCNP training Completed
BICSI Technician Completed
BICSI Designing Telecommunications Distribution Systems
Platforms: Windows 9x/NT/2000/2003/XP, Exchange, IIS, Secure Web Access using Proxy Server
Networking: LAN/WAN Design and Administration, PBX, VOIP, IP Video, VPN TCP/IP, Novell, SMS/SQL
OC12, OC3, Gigabit 100BaseT Ethernet,
Tools: LAN Manager, RealSecure, Checkpoint Firewall, Norton Firewall and Ghost,
MacAfee/Norton Virus Protection Utilities, HP OpenView, Avaya Enterprise Management
Suite, Microsoft Office Suite, Visio

2. PROFESSIONAL EXPERIENCE
Artechinfo Agency Contractor
SVC-ITO Service Delivery
Client: Enterprise Services ES US Public Sector
WAN Coordinator
1-year Contract Mar2016 to Present
Responsibilities:
Project Analyst Sr. / Project Mgr., Leads Project Planning, Scheduling, Monitoring, and Reporting
Activities for small to medium projects. Facilitates needs assessment and the development of
recommended project control solutions to be used for planning, scheduling, and tracking projects through
integration of various project management tools. *determines, monitors, and reviews all project
economics to include costs, operational budgets, staffing requirements, resources, and risk. *contributes
to project estimation process. *plans, schedules, monitors, and reports on activities related to the project,
including sub-contractor monitoring. *integrates and uses specific industry methodologies (such as,
systems development, product development, and so forth). *ensures adherence to legally binding
requirements. *controls project requirements, scope, and change management issues. *establishes
appropriate metrics for measuring key project criteria. *manages changes in operational plan. *assists in
the training of the project team on application of the procedures. *maintains awareness on emerging
technologies and project management techniques. Develops project control and reporting procedures and
manages changes in operational plan. Undertakes status review meetings among project team members
and clients. Works with management on project proposals, bids, contracts, estimates, and schedules.
Coaches and advises team members to accomplish project goals, to meet established schedules, and
resolve technical/ operational issues.
Collabera
Client: HP Enterprise Services
Tools Retirement Account Migration (TRAM)
1-year Contract Nov 2012 to Oct 2014
Responsibilities:
The role of the Connectivity Network/Security SME is to provide Network/Firewall support for major
internal client migration program from a legacy suite of applications based on a legacy network, to a new
suite of HP applications based on HPs corporate network.
This work will involve the end-to-end communication and management of the Network Connectivity
portions of projects for outsourced HP customers as they migrate to HP standard toolsets (often in a
different network segment). As customers are migrated from legacy to current tools their Network
connectivity needs to be properly analyzed, designed, planned, scheduled, built, customer migrated and
are reported as a sub-project to the overall program
Assistthe TRAM program by troubleshooting and managing to resolution anyconnectivity issues between HP’s
Standard Reference Architecture (SRA) which is based on HP’s Network and the network(s) used by:
• Clientusers ofthe SRA tooling
• HP Account leaders
• Account support/deliverystaff (leveraged and dedicated)
• Other legacy tools users
This includes the identification,submission and chasing ofany required Firewall change requests needed to support
the connectivity requirements
Assistin the validation of Firewall Change requests raised byTRAM againstpaEDS and HP Security policies
Escalate to ESM TRAM Leaders and to the Global GNS supportteam for TRAM any issues arising as a resultofthe
above security policies or between the paEDS SDN (hosting SDA and other TRAM related legacy tooling) & the HP
OMCNet (Hosting SRA).

3. Network Connectivity analysis by account to demonstrate whatrequirements need to be satisfied for
- Required SRA Data feeds to/from the Clientnetwork
- Access to ESP & Reports by Clientusers
- Access to SRA for local accountsupportstaff working outside the standard HP corporate network.
Network Troubleshooting in a corporate network environmentinvolving datacenters and multiple layers ofNAT.
Visio Skills
An ability to work collaborativelywith Teams outside ofthe TRAM project.
EDS/Hewlett Packard
Tier III RDM Analyst - Remote Desktop Management 2009 to June 2010
1-year contract ended.
DOD Security Clearance
Responsibilities:
 Maintain Navy and Marine enterprise networks.
 Provides high-end customer support services in a large call center environment.
 Detailed documentation and tracking of customer issues and resolution.
 Detailed analysis of complex hardware and software, installation and configuration management.
 Systems Administration of Enterprise Servers, MS and Linux, FS, SANs, AD, DNS, Proxy servers,
Network and system policies, GPO’s, Exchange, Symantec and McAfee antivirus, intrusion
detection and many others.
 Remotely deployed system-wide software.
 Responsible for providing expert technical analysis of programs and services for the enterprise.
Ensure network and system security, stability and availability. Ensure the integration of critical
systems and services. Analyze and resolve complex system hardware and software conflicts and
inoperability issues.
 Responsible for providing expert technical analysis and resolution of customers’ complex system
hardware, software and desktop application conflicts and inoperability issues.
 Performed Scripting and light programming and responding to service outages and other problems.
Training and assisting Tier I, Tier II technicians and computer operators, and being the consultant
for computer problems beyond the knowledge of technical support staff.
 Analyze, log, track and complex software and hardware matters of significance pertaining to
networking connectivity issues, printer, server, and applications.
Admin Tools used:
Remedy, Quickway, EasyQ, Execute, ADEAO, Element, Radia and RadFast, PS Tools and many
other tools.
Writes VBS scripts using Batch files, WScript, CScript and Visual Studio 2008
Information Technology Systems Manager Idaho Army National Guard 1991 to retired 2008
Responsibilities:
 Responsible for providing expert technical advice and guidance on critical digital communications
issues to ensure the integration of programs and services and to solve integration and
inoperability’s issues. Provides input to the development and implementation of bandwidth
configuration plans for complex Local Area Networks (LANs) and Wide Area Networks (WANs).
 Develops the communications architecture and maintains the enterprise infrastructure. This requires
defining, documenting and maintaining the current and future business environments across
many platforms and a multiplicity of digital communications services to ensure the enterprise
strategic plan is resourced and supported.
 Has overall responsibility for planning and developing current and future digital, analog, VOIP
asynchronous transmission mode (ATM) communications infrastructure.

4.  Has overall responsibility for determining funding requirements, preparing budget requests, and
executing the communications budget to achieve near term and strategic goals. Establishes
metrics to measure and evaluate systems performance and total cost of ownership.
 Writes policy and guidance regarding digital communications issues for statewide implementation.
Is directly responsible for conducting IT audits on all communications programs within the state to
include a broad range of services and technologies.
 Writes policy and plans for the installation Continuity of Operations Plan (COOP). Tests the state
COOP plan, ensuring system operation functionality and security in the event of a natural disaster
or catastrophic system failures.
 Coordinates the work and guides lower-graded personnel in maintaining the enterprise sustaining
base digital, analog, VOIP and ATM communications infrastructure.
 Works closely with IT service providers to optimize support and integration of new technologies.
 Involved in all aspects of State and Federal purchasing and contracting. Design, review and
modification of architectural drawings, write specifications and provide a statement of work for
electrical and telecommunications/data networks requirements for all facilities new/remodel
construction.
 Assigned to assist the CIO by performing limited leader responsibilities. Distributes and balances
workload among employees not under assigned supervision. Gives on-the-job training to lower-
graded employees. Approves leave for assigned employees. Provides input into annual
performance appraisals. Resolves simple complaints and grievances. Recommends training
needs for employees. Provides input to the CIO concerning selections, promotions,
reassignments.
Accomplishments:
 Design, implemented, maintain and administers an Enterprise converged WAN/LAN voice video,
data network and nine remote Distant Learning Classrooms.
 Designed, deployed, maintain and administers fiber-optic high speed switched campus to fifty
facilities with 28+ remote site WAN links aggregated across multiple fiber-optic OC3's and OC12.
 Successfully reduced annual operating cost by $90,000.
 Instrumental in development and design of a nationwide multimedia ATM Network.
 Successfully reduced national operating cost by twenty three million dollars annually.