SlideShare a Scribd company logo

Know-How Now Web2.0

•
•
Anne Bartlett-Bragg
Anne Bartlett-Bragg

The document discusses the rise of Web 2.0 and social media and how communications agencies can leverage these new technologies. It outlines key principles of social software like trust, openness and user-generated content. The document also discusses how a small PR agency called Espresso Communications adopted social media strategies like blogging, podcasting and online communities to compete against larger agencies and build their industry reputation.

BusinessTechnology
1 of 17
The Web 2.0 Webinar Know-How Now! Business Success Webinar Series
Suzi Dafnis National General Manager Suzi Dafnis Australian Businesswomen’s Network
Anne Bartlett-Bragg Digital Dialogues “ Your customer is no longer merely listening.” Anne Bartlett-Bragg Digital Dialogues
[object Object],[object Object],[object Object],Agenda
[object Object],[object Object],What is Web 2.0?
[object Object],[object Object],[object Object],[object Object],What is Web 2.0?
Social Software How many people have a blog? Personal? Professional? How many people use Flickr? How many people use Delicious? How many people use a wiki? How many people subscribe to podcasts? How many people use an aggregator?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social Software The information is not important in itself – it is the relationship to other people with shared interests!
Communication & Participation Flickr Bookmarking Subscribe Collaborate & Share Publish Create Read Re-create Blogs Wikis RSS RSS
[object Object],[object Object],[object Object],[object Object],[object Object],Why consider Social Media?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why consider Social Media?
[object Object],[object Object],[object Object],Espresso Communications
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The competitive landscape
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The challenges
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The actions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Next Steps
[object Object],[object Object],[object Object],Thank you!

Recommended

Cpes smm
Cpes smmCpes smm
Cpes smmjwasagCPES
 
Pathable: Social Software for Business Conferences
Pathable: Social Software for Business ConferencesPathable: Social Software for Business Conferences
Pathable: Social Software for Business Conferences
jschwa
 
New Media: Social & Digital Media Changing Your World
New Media: Social & Digital Media Changing Your WorldNew Media: Social & Digital Media Changing Your World
New Media: Social & Digital Media Changing Your WorldPierpont Communications
 
Introduction To Web 2.0
Introduction To Web 2.0Introduction To Web 2.0
Introduction To Web 2.0
Phillip Bergquist - MPCA
 
Social Networking for Events Part 1 of 3: Designing a Strategy
Social Networking for Events Part 1 of 3: Designing a StrategySocial Networking for Events Part 1 of 3: Designing a Strategy
Social Networking for Events Part 1 of 3: Designing a Strategy
PROPEL (formerly Human Workplaces)
 
Social Networking For Events Part 2 of 3: Plans and Platforms
Social Networking For Events Part 2 of 3: Plans and PlatformsSocial Networking For Events Part 2 of 3: Plans and Platforms
Social Networking For Events Part 2 of 3: Plans and Platforms
PROPEL (formerly Human Workplaces)
 
Association Forum of Chicagoland
Association Forum of ChicagolandAssociation Forum of Chicagoland
Association Forum of ChicagolandSee3 Communications
 
Communication Technology
Communication TechnologyCommunication Technology
Communication Technologyjdevin
 

Recommended

Cpes smm
Cpes smmCpes smm
Cpes smmjwasagCPES
 
Pathable: Social Software for Business Conferences
Pathable: Social Software for Business ConferencesPathable: Social Software for Business Conferences
Pathable: Social Software for Business Conferences
jschwa
 
New Media: Social & Digital Media Changing Your World
New Media: Social & Digital Media Changing Your WorldNew Media: Social & Digital Media Changing Your World
New Media: Social & Digital Media Changing Your WorldPierpont Communications
 
Introduction To Web 2.0
Introduction To Web 2.0Introduction To Web 2.0
Introduction To Web 2.0
Phillip Bergquist - MPCA
 
Social Networking for Events Part 1 of 3: Designing a Strategy
Social Networking for Events Part 1 of 3: Designing a StrategySocial Networking for Events Part 1 of 3: Designing a Strategy
Social Networking for Events Part 1 of 3: Designing a Strategy
PROPEL (formerly Human Workplaces)
 
Social Networking For Events Part 2 of 3: Plans and Platforms
Social Networking For Events Part 2 of 3: Plans and PlatformsSocial Networking For Events Part 2 of 3: Plans and Platforms
Social Networking For Events Part 2 of 3: Plans and Platforms
PROPEL (formerly Human Workplaces)
 
Association Forum of Chicagoland
Association Forum of ChicagolandAssociation Forum of Chicagoland
Association Forum of ChicagolandSee3 Communications
 
Communication Technology
Communication TechnologyCommunication Technology
Communication Technologyjdevin
 
Building Web Communities That Add Value
Building Web Communities That Add ValueBuilding Web Communities That Add Value
Building Web Communities That Add Value
David Terrar
 
Introduction to social media
Introduction to social mediaIntroduction to social media
Introduction to social media501 Commons
 
Chad Capellman: Internet Adventure
Chad Capellman: Internet AdventureChad Capellman: Internet Adventure
Chad Capellman: Internet Adventure
Chad Capellman
 
Know Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for NonprofitsKnow Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for Nonprofits
501 Commons
 
Know more about enterprise social networking
Know more about enterprise social networking Know more about enterprise social networking
Know more about enterprise social networking
Proadept
 
How to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit GroupHow to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit Group
Matt Quinn
 
Making Tech Decisions - Preview
Making Tech Decisions - PreviewMaking Tech Decisions - Preview
Making Tech Decisions - Preview
501 Commons
 
Crowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalistsCrowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalists
WendyNorris
 
Commons webinar post
Commons webinar postCommons webinar post
Commons webinar post
Acquia
 
Building Communities for Online News
Building Communities for Online NewsBuilding Communities for Online News
Building Communities for Online News
Matt Haughey
 
7 big trends in social media & communications
7 big trends in social media & communications7 big trends in social media & communications
7 big trends in social media & communications
Haines & Co.
 
Impact of social media on business
Impact of social media on businessImpact of social media on business
Impact of social media on business
Kamales Lardi
 
Let's start a conversation
Let's start a conversationLet's start a conversation
Let's start a conversation
PCM creative
 
Tech on a Budget
Tech on a BudgetTech on a Budget
Tech on a Budget
Matt Quinn
 
Web 2 0
Web 2 0Web 2 0
Web 2 0Sutharsan nagarajan
 
Tech on a Budget 2.0
Tech on a Budget 2.0Tech on a Budget 2.0
Tech on a Budget 2.0
Matt Quinn
 
Social Media For Emergency Response Communications
Social Media For Emergency Response CommunicationsSocial Media For Emergency Response Communications
Social Media For Emergency Response Communications
BWEST Interactive
 
Vac Presentation Sept 09
Vac Presentation Sept 09Vac Presentation Sept 09
Vac Presentation Sept 09
PCM creative
 
my presentation
my presentationmy presentation
my presentation
raquelgomez
 
Big data
Big dataBig data
Big data
ahmed mokhtar
 
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minhchỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minhgreg279
 
The Adult Educator: An Endangered Species
The Adult Educator: An Endangered SpeciesThe Adult Educator: An Endangered Species
The Adult Educator: An Endangered Species
Anne Bartlett-Bragg
 

More Related Content

What's hot

Building Web Communities That Add Value
Building Web Communities That Add ValueBuilding Web Communities That Add Value
Building Web Communities That Add Value
David Terrar
 
Introduction to social media
Introduction to social mediaIntroduction to social media
Introduction to social media501 Commons
 
Chad Capellman: Internet Adventure
Chad Capellman: Internet AdventureChad Capellman: Internet Adventure
Chad Capellman: Internet Adventure
Chad Capellman
 
Know Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for NonprofitsKnow Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for Nonprofits
501 Commons
 
Know more about enterprise social networking
Know more about enterprise social networking Know more about enterprise social networking
Know more about enterprise social networking
Proadept
 
How to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit GroupHow to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit Group
Matt Quinn
 
Making Tech Decisions - Preview
Making Tech Decisions - PreviewMaking Tech Decisions - Preview
Making Tech Decisions - Preview
501 Commons
 
Crowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalistsCrowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalists
WendyNorris
 
Commons webinar post
Commons webinar postCommons webinar post
Commons webinar post
Acquia
 
Building Communities for Online News
Building Communities for Online NewsBuilding Communities for Online News
Building Communities for Online News
Matt Haughey
 
7 big trends in social media & communications
7 big trends in social media & communications7 big trends in social media & communications
7 big trends in social media & communications
Haines & Co.
 
Impact of social media on business
Impact of social media on businessImpact of social media on business
Impact of social media on business
Kamales Lardi
 
Let's start a conversation
Let's start a conversationLet's start a conversation
Let's start a conversation
PCM creative
 
Tech on a Budget
Tech on a BudgetTech on a Budget
Tech on a Budget
Matt Quinn
 
Tech on a Budget 2.0
Tech on a Budget 2.0Tech on a Budget 2.0
Tech on a Budget 2.0
Matt Quinn
 
Social Media For Emergency Response Communications
Social Media For Emergency Response CommunicationsSocial Media For Emergency Response Communications
Social Media For Emergency Response Communications
BWEST Interactive
 
Vac Presentation Sept 09
Vac Presentation Sept 09Vac Presentation Sept 09
Vac Presentation Sept 09
PCM creative
 
my presentation
my presentationmy presentation
my presentation
raquelgomez
 

What's hot (19)

Building Web Communities That Add Value
Building Web Communities That Add ValueBuilding Web Communities That Add Value
Building Web Communities That Add Value
 
Introduction to social media
Introduction to social mediaIntroduction to social media
Introduction to social media
 
Chad Capellman: Internet Adventure
Chad Capellman: Internet AdventureChad Capellman: Internet Adventure
Chad Capellman: Internet Adventure
 
Know Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for NonprofitsKnow Thyself: Sharepoint Adoption for Nonprofits
Know Thyself: Sharepoint Adoption for Nonprofits
 
Know more about enterprise social networking
Know more about enterprise social networking Know more about enterprise social networking
Know more about enterprise social networking
 
How to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit GroupHow to Use Facebook Pages for Your Non-Profit Group
How to Use Facebook Pages for Your Non-Profit Group
 
Making Tech Decisions - Preview
Making Tech Decisions - PreviewMaking Tech Decisions - Preview
Making Tech Decisions - Preview
 
Crowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalistsCrowdsourcing and collaboration for journalists
Crowdsourcing and collaboration for journalists
 
Commons webinar post
Commons webinar postCommons webinar post
Commons webinar post
 
Building Communities for Online News
Building Communities for Online NewsBuilding Communities for Online News
Building Communities for Online News
 
7 big trends in social media & communications
7 big trends in social media & communications7 big trends in social media & communications
7 big trends in social media & communications
 
Impact of social media on business
Impact of social media on businessImpact of social media on business
Impact of social media on business
 
Let's start a conversation
Let's start a conversationLet's start a conversation
Let's start a conversation
 
Tech on a Budget
Tech on a BudgetTech on a Budget
Tech on a Budget
 
Web 2 0
Web 2 0Web 2 0
Web 2 0
 
Tech on a Budget 2.0
Tech on a Budget 2.0Tech on a Budget 2.0
Tech on a Budget 2.0
 
Social Media For Emergency Response Communications
Social Media For Emergency Response CommunicationsSocial Media For Emergency Response Communications
Social Media For Emergency Response Communications
 
Vac Presentation Sept 09
Vac Presentation Sept 09Vac Presentation Sept 09
Vac Presentation Sept 09
 
my presentation
my presentationmy presentation
my presentation
 

Viewers also liked

Big data
Big dataBig data
Big data
ahmed mokhtar
 
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minhchỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minhgreg279
 
The Adult Educator: An Endangered Species
The Adult Educator: An Endangered SpeciesThe Adult Educator: An Endangered Species
The Adult Educator: An Endangered Species
Anne Bartlett-Bragg
 
Gamification: The reality of what it is and what it isn't
Gamification: The reality of what it is and what it isn'tGamification: The reality of what it is and what it isn't
Gamification: The reality of what it is and what it isn't
TNS
 
Maestra blanca-lilia-delgado-ruvalcaba
Maestra blanca-lilia-delgado-ruvalcabaMaestra blanca-lilia-delgado-ruvalcaba
Maestra blanca-lilia-delgado-ruvalcaba
Carlos Augusto de Leon Romero
 
Working out loud with intent getting started
Working out loud with intent getting startedWorking out loud with intent getting started
Working out loud with intent getting started
Jakkii Musgrave
 
DeMystifying Webinars Part 2
DeMystifying Webinars Part 2DeMystifying Webinars Part 2
DeMystifying Webinars Part 2
Anne Bartlett-Bragg
 
MOR Presents: 5k Color Run
MOR Presents: 5k Color RunMOR Presents: 5k Color Run
MOR Presents: 5k Color Run
Manny Man
 
eLearning2.0
eLearning2.0eLearning2.0
eLearning2.0
Anne Bartlett-Bragg
 
Social Software: The Age of Connection and the Connected Learner
Social Software: The Age of Connection and the Connected LearnerSocial Software: The Age of Connection and the Connected Learner
Social Software: The Age of Connection and the Connected Learner
Anne Bartlett-Bragg
 
Funciones de-mercadotecnia
Funciones de-mercadotecniaFunciones de-mercadotecnia
Funciones de-mercadotecnia
ANA AGUIRRE
 
Samarpita resume
Samarpita resume Samarpita resume
Samarpita resume
Samarpita Misra
 
Santa Euxea
Santa EuxeaSanta Euxea
Santa Euxea
Ana Arias Castro
 

Viewers also liked (15)

Big data
Big dataBig data
Big data
 
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minhchỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
chỗ nào dịch vụ giúp việc lâu dài ở hồ chí minh
 
The Adult Educator: An Endangered Species
The Adult Educator: An Endangered SpeciesThe Adult Educator: An Endangered Species
The Adult Educator: An Endangered Species
 
Gamification: The reality of what it is and what it isn't
Gamification: The reality of what it is and what it isn'tGamification: The reality of what it is and what it isn't
Gamification: The reality of what it is and what it isn't
 
Maestra blanca-lilia-delgado-ruvalcaba
Maestra blanca-lilia-delgado-ruvalcabaMaestra blanca-lilia-delgado-ruvalcaba
Maestra blanca-lilia-delgado-ruvalcaba
 
Working out loud with intent getting started
Working out loud with intent getting startedWorking out loud with intent getting started
Working out loud with intent getting started
 
DeMystifying Webinars Part 2
DeMystifying Webinars Part 2DeMystifying Webinars Part 2
DeMystifying Webinars Part 2
 
MOR Presents: 5k Color Run
MOR Presents: 5k Color RunMOR Presents: 5k Color Run
MOR Presents: 5k Color Run
 
eLearning2.0
eLearning2.0eLearning2.0
eLearning2.0
 
The Future Of Learning
The Future Of LearningThe Future Of Learning
The Future Of Learning
 
Social Software: The Age of Connection and the Connected Learner
Social Software: The Age of Connection and the Connected LearnerSocial Software: The Age of Connection and the Connected Learner
Social Software: The Age of Connection and the Connected Learner
 
Funciones de-mercadotecnia
Funciones de-mercadotecniaFunciones de-mercadotecnia
Funciones de-mercadotecnia
 
Module 1 Lesson 2
Module 1 Lesson 2Module 1 Lesson 2
Module 1 Lesson 2
 
Samarpita resume
Samarpita resume Samarpita resume
Samarpita resume
 
Santa Euxea
Santa EuxeaSanta Euxea
Santa Euxea
 

Similar to Know-How Now Web2.0

Social Networking Sswbn
Social Networking SswbnSocial Networking Sswbn
Social Networking Sswbnangelarutzick
 
Building Sustainable Corporate Web Communities
Building Sustainable Corporate Web CommunitiesBuilding Sustainable Corporate Web Communities
Building Sustainable Corporate Web Communities
David Terrar
 
Speaker 3 David Terrar
Speaker 3 David TerrarSpeaker 3 David Terrar
Speaker 3 David Terrar
Arjen Strijker
 
Getting Started with Enterprise Social Networking
Getting Started with Enterprise Social NetworkingGetting Started with Enterprise Social Networking
Getting Started with Enterprise Social Networking
David Stephens
 
Using Social Media For Non Profits Vv
Using Social Media For Non Profits VvUsing Social Media For Non Profits Vv
Using Social Media For Non Profits Vv
Catherine Novak
 
B2B & Social Media
B2B & Social MediaB2B & Social Media
B2B & Social Media
TeamThink Inc.
 
How To Build Vibrant Communities Within The Enterprise
How To Build Vibrant Communities Within The EnterpriseHow To Build Vibrant Communities Within The Enterprise
How To Build Vibrant Communities Within The Enterprise
David Terrar
 
Preparing for Virtual Leadership
Preparing for Virtual LeadershipPreparing for Virtual Leadership
Preparing for Virtual Leadership
Dan Bevarly
 
Thetalkingcirlce - Voka Mechelen social media for B2B workshop
Thetalkingcirlce - Voka Mechelen social media for B2B workshopThetalkingcirlce - Voka Mechelen social media for B2B workshop
Thetalkingcirlce - Voka Mechelen social media for B2B workshopthetalkingcircle
 
Social Media and Social Media Marketing
Social Media and Social Media MarketingSocial Media and Social Media Marketing
Social Media and Social Media Marketing
UKNetWeb St.Agnes
 
Dave Evans BizBuzz Keynote
Dave Evans BizBuzz KeynoteDave Evans BizBuzz Keynote
Dave Evans BizBuzz KeynoteSKY Armory
 
Social Media: Should We, Should We Not, or Should We Ignore the Whole Thing
Social Media: Should We, Should We Not, or Should We Ignore the Whole ThingSocial Media: Should We, Should We Not, or Should We Ignore the Whole Thing
Social Media: Should We, Should We Not, or Should We Ignore the Whole Thing
Jim Cahill
 
5 Communication Principles To Guide Web20 Innovation
5 Communication Principles To Guide Web20 Innovation5 Communication Principles To Guide Web20 Innovation
5 Communication Principles To Guide Web20 Innovation
Ken Fischer
 
How to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social MediaHow to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social MediaAtlas Integrated
 
Rules and building blocks of doing business on the social web
Rules and building blocks of doing business on the social webRules and building blocks of doing business on the social web
Rules and building blocks of doing business on the social web
Michiel Gaasterland
 
Ntpfw Moran
Ntpfw MoranNtpfw Moran
Ntpfw Moran
melaniemoran
 
Sscc2
Sscc2Sscc2
Sscc2
angelarutzick
 
Social Networking Fundamentals
Social Networking FundamentalsSocial Networking Fundamentals
Social Networking Fundamentals
Ayelet Baron
 
Social Networking For Event Marketing Professionals
Social Networking For Event Marketing ProfessionalsSocial Networking For Event Marketing Professionals
Social Networking For Event Marketing Professionalsbraveheart430
 

Similar to Know-How Now Web2.0 (20)

Social Networking Sswbn
Social Networking SswbnSocial Networking Sswbn
Social Networking Sswbn
 
Building Sustainable Corporate Web Communities
Building Sustainable Corporate Web CommunitiesBuilding Sustainable Corporate Web Communities
Building Sustainable Corporate Web Communities
 
Speaker 3 David Terrar
Speaker 3 David TerrarSpeaker 3 David Terrar
Speaker 3 David Terrar
 
Getting Started with Enterprise Social Networking
Getting Started with Enterprise Social NetworkingGetting Started with Enterprise Social Networking
Getting Started with Enterprise Social Networking
 
Using Social Media For Non Profits Vv
Using Social Media For Non Profits VvUsing Social Media For Non Profits Vv
Using Social Media For Non Profits Vv
 
B2B & Social Media
B2B & Social MediaB2B & Social Media
B2B & Social Media
 
How To Build Vibrant Communities Within The Enterprise
How To Build Vibrant Communities Within The EnterpriseHow To Build Vibrant Communities Within The Enterprise
How To Build Vibrant Communities Within The Enterprise
 
Preparing for Virtual Leadership
Preparing for Virtual LeadershipPreparing for Virtual Leadership
Preparing for Virtual Leadership
 
Thetalkingcirlce - Voka Mechelen social media for B2B workshop
Thetalkingcirlce - Voka Mechelen social media for B2B workshopThetalkingcirlce - Voka Mechelen social media for B2B workshop
Thetalkingcirlce - Voka Mechelen social media for B2B workshop
 
Social Media and Social Media Marketing
Social Media and Social Media MarketingSocial Media and Social Media Marketing
Social Media and Social Media Marketing
 
Dave Evans BizBuzz Keynote
Dave Evans BizBuzz KeynoteDave Evans BizBuzz Keynote
Dave Evans BizBuzz Keynote
 
Social Media: Should We, Should We Not, or Should We Ignore the Whole Thing
Social Media: Should We, Should We Not, or Should We Ignore the Whole ThingSocial Media: Should We, Should We Not, or Should We Ignore the Whole Thing
Social Media: Should We, Should We Not, or Should We Ignore the Whole Thing
 
5 Communication Principles To Guide Web20 Innovation
5 Communication Principles To Guide Web20 Innovation5 Communication Principles To Guide Web20 Innovation
5 Communication Principles To Guide Web20 Innovation
 
How to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social MediaHow to Build a Brand in the Age of Social Media
How to Build a Brand in the Age of Social Media
 
Rules and building blocks of doing business on the social web
Rules and building blocks of doing business on the social webRules and building blocks of doing business on the social web
Rules and building blocks of doing business on the social web
 
Social Media 101 for Business
Social Media 101 for BusinessSocial Media 101 for Business
Social Media 101 for Business
 
Ntpfw Moran
Ntpfw MoranNtpfw Moran
Ntpfw Moran
 
Sscc2
Sscc2Sscc2
Sscc2
 
Social Networking Fundamentals
Social Networking FundamentalsSocial Networking Fundamentals
Social Networking Fundamentals
 
Social Networking For Event Marketing Professionals
Social Networking For Event Marketing ProfessionalsSocial Networking For Event Marketing Professionals
Social Networking For Event Marketing Professionals
 

More from Anne Bartlett-Bragg

Future looking - an open letter to the LMS
Future looking - an open letter to the LMSFuture looking - an open letter to the LMS
Future looking - an open letter to the LMS
Anne Bartlett-Bragg
 
Digital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersectDigital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersect
Anne Bartlett-Bragg
 
Digital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersectDigital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersect
Anne Bartlett-Bragg
 
Working Out Loud: A step towards building your digital capability
Working Out Loud: A step towards building your digital capabilityWorking Out Loud: A step towards building your digital capability
Working Out Loud: A step towards building your digital capability
Anne Bartlett-Bragg
 
Mentoring Revisited
Mentoring Revisited Mentoring Revisited
Mentoring Revisited
Anne Bartlett-Bragg
 
The New Normal: emerging trends in 2015
The New Normal: emerging trends in 2015The New Normal: emerging trends in 2015
The New Normal: emerging trends in 2015
Anne Bartlett-Bragg
 
Mobile Learning: the potential, the pitfalls and the perils.
Mobile Learning: the potential, the pitfalls and the perils.Mobile Learning: the potential, the pitfalls and the perils.
Mobile Learning: the potential, the pitfalls and the perils.
Anne Bartlett-Bragg
 
Wearable Technologies
Wearable TechnologiesWearable Technologies
Wearable Technologies
Anne Bartlett-Bragg
 
MOOCs: where to from here?
MOOCs: where to from here?MOOCs: where to from here?
MOOCs: where to from here?
Anne Bartlett-Bragg
 
The State of Mobile Learning - Part 2
The State of Mobile Learning - Part 2The State of Mobile Learning - Part 2
The State of Mobile Learning - Part 2
Anne Bartlett-Bragg
 
The State of Mobile Learning - Part 1
The State of Mobile Learning - Part 1The State of Mobile Learning - Part 1
The State of Mobile Learning - Part 1
Anne Bartlett-Bragg
 
Reframing practice: integrating social software to enable informal learning.
Reframing practice: integrating social software to enable informal learning.Reframing practice: integrating social software to enable informal learning.
Reframing practice: integrating social software to enable informal learning.
Anne Bartlett-Bragg
 
Social media is not a fad—it’s the future!
Social media is not a fad—it’s the future!Social media is not a fad—it’s the future!
Social media is not a fad—it’s the future!
Anne Bartlett-Bragg
 
Exec Summary: Social Media ROI
Exec Summary: Social Media ROI Exec Summary: Social Media ROI
Exec Summary: Social Media ROI
Anne Bartlett-Bragg
 
Smarter, simple, social: QR codes & beyond
Smarter, simple, social: QR codes & beyondSmarter, simple, social: QR codes & beyond
Smarter, simple, social: QR codes & beyond
Anne Bartlett-Bragg
 
Lotusphere ASEAN March 2011
Lotusphere ASEAN March 2011Lotusphere ASEAN March 2011
Lotusphere ASEAN March 2011
Anne Bartlett-Bragg
 
Have you heard the buzz?
Have you heard the buzz?Have you heard the buzz?
Have you heard the buzz?
Anne Bartlett-Bragg
 
De-Mystifying Webinars: An Introduction
De-Mystifying Webinars: An IntroductionDe-Mystifying Webinars: An Introduction
De-Mystifying Webinars: An Introduction
Anne Bartlett-Bragg
 
Future Of Learning; Part II
Future Of Learning; Part IIFuture Of Learning; Part II
Future Of Learning; Part II
Anne Bartlett-Bragg
 
Designing for Adoption
Designing for AdoptionDesigning for Adoption
Designing for Adoption
Anne Bartlett-Bragg
 

More from Anne Bartlett-Bragg (20)

Future looking - an open letter to the LMS
Future looking - an open letter to the LMSFuture looking - an open letter to the LMS
Future looking - an open letter to the LMS
 
Digital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersectDigital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersect
 
Digital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersectDigital Capabilities: Where people and technology intersect
Digital Capabilities: Where people and technology intersect
 
Working Out Loud: A step towards building your digital capability
Working Out Loud: A step towards building your digital capabilityWorking Out Loud: A step towards building your digital capability
Working Out Loud: A step towards building your digital capability
 
Mentoring Revisited
Mentoring Revisited Mentoring Revisited
Mentoring Revisited
 
The New Normal: emerging trends in 2015
The New Normal: emerging trends in 2015The New Normal: emerging trends in 2015
The New Normal: emerging trends in 2015
 
Mobile Learning: the potential, the pitfalls and the perils.
Mobile Learning: the potential, the pitfalls and the perils.Mobile Learning: the potential, the pitfalls and the perils.
Mobile Learning: the potential, the pitfalls and the perils.
 
Wearable Technologies
Wearable TechnologiesWearable Technologies
Wearable Technologies
 
MOOCs: where to from here?
MOOCs: where to from here?MOOCs: where to from here?
MOOCs: where to from here?
 
The State of Mobile Learning - Part 2
The State of Mobile Learning - Part 2The State of Mobile Learning - Part 2
The State of Mobile Learning - Part 2
 
The State of Mobile Learning - Part 1
The State of Mobile Learning - Part 1The State of Mobile Learning - Part 1
The State of Mobile Learning - Part 1
 
Reframing practice: integrating social software to enable informal learning.
Reframing practice: integrating social software to enable informal learning.Reframing practice: integrating social software to enable informal learning.
Reframing practice: integrating social software to enable informal learning.
 
Social media is not a fad—it’s the future!
Social media is not a fad—it’s the future!Social media is not a fad—it’s the future!
Social media is not a fad—it’s the future!
 
Exec Summary: Social Media ROI
Exec Summary: Social Media ROI Exec Summary: Social Media ROI
Exec Summary: Social Media ROI
 
Smarter, simple, social: QR codes & beyond
Smarter, simple, social: QR codes & beyondSmarter, simple, social: QR codes & beyond
Smarter, simple, social: QR codes & beyond
 
Lotusphere ASEAN March 2011
Lotusphere ASEAN March 2011Lotusphere ASEAN March 2011
Lotusphere ASEAN March 2011
 
Have you heard the buzz?
Have you heard the buzz?Have you heard the buzz?
Have you heard the buzz?
 
De-Mystifying Webinars: An Introduction
De-Mystifying Webinars: An IntroductionDe-Mystifying Webinars: An Introduction
De-Mystifying Webinars: An Introduction
 
Future Of Learning; Part II
Future Of Learning; Part IIFuture Of Learning; Part II
Future Of Learning; Part II
 
Designing for Adoption
Designing for AdoptionDesigning for Adoption
Designing for Adoption
 

Recently uploaded

RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
Workforce Group
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Jos Voskuil
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop.com LTD
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
taqyed
 
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
Kumar Satyam
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
my Pandit
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 

Recently uploaded (20)

RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理
 
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 

Know-How Now Web2.0

  • 1. The Web 2.0 Webinar Know-How Now! Business Success Webinar Series
  • 2. Suzi Dafnis National General Manager Suzi Dafnis Australian Businesswomen’s Network
  • 3. Anne Bartlett-Bragg Digital Dialogues “ Your customer is no longer merely listening.” Anne Bartlett-Bragg Digital Dialogues
  • 4.
  • 5.
  • 6.
  • 7. Social Software How many people have a blog? Personal? Professional? How many people use Flickr? How many people use Delicious? How many people use a wiki? How many people subscribe to podcasts? How many people use an aggregator?
  • 8.
  • 9. Communication & Participation Flickr Bookmarking Subscribe Collaborate & Share Publish Create Read Re-create Blogs Wikis RSS RSS
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.