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Key to Working Effectively in a Matrix 
Top 10 Tips 
www.crossroads-global.com
1. Key competencies for a leader in a successful matrix are: empathy, 
conflict resolving, influence and self-awareness.
2. Create and manage a diverse team which are known to be more 
effective in handling situations than homogeneously bred teams.
3. Implement rotational assignments to explore the best of talent in your 
company.
4. Resolve conflicts while avoiding hierarchy or by pulling rank.
5. Identify gaps in competency and bridge them.
6. Be realistic while managing expectations.
7. Focus on improving communication and transparency for a hassle-free 
environment.
8. Establish common grounds and align goals of the project 
appropriately.
9. Provide training for efficient functioning in a matrix organisation.
10. Be positive and confident. Being a part of an effective matrix 
organisation can be a boost to your career.
Stay curious and interested and don't forget to have fun! 
Crossroads Global Ltd is a trusted intercultural learning partner providing blended coaching, training and 
consulting solutions. 
Operating from the UK, India and Luxembourg and serving our customers Worldwide, we assist 
international organisations that are eager to grow and to maximise on cultural differences, to develop 
intercultural intelligence and enhance professional effectiveness in working in a 
diverse team with multicultural clients and colleagues. 
We are experts in this field and offer the best cultural training at very competitive rates.
For further information: 
Tel: +44 (0)20 470 600 650 
Web: www.crossroads-global.com 
Email: info@crossroads-global.com

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Key to Working Effectively in a MATRIX

  • 1. Key to Working Effectively in a Matrix Top 10 Tips www.crossroads-global.com
  • 2. 1. Key competencies for a leader in a successful matrix are: empathy, conflict resolving, influence and self-awareness.
  • 3. 2. Create and manage a diverse team which are known to be more effective in handling situations than homogeneously bred teams.
  • 4. 3. Implement rotational assignments to explore the best of talent in your company.
  • 5. 4. Resolve conflicts while avoiding hierarchy or by pulling rank.
  • 6. 5. Identify gaps in competency and bridge them.
  • 7. 6. Be realistic while managing expectations.
  • 8. 7. Focus on improving communication and transparency for a hassle-free environment.
  • 9. 8. Establish common grounds and align goals of the project appropriately.
  • 10. 9. Provide training for efficient functioning in a matrix organisation.
  • 11. 10. Be positive and confident. Being a part of an effective matrix organisation can be a boost to your career.
  • 12. Stay curious and interested and don't forget to have fun! Crossroads Global Ltd is a trusted intercultural learning partner providing blended coaching, training and consulting solutions. Operating from the UK, India and Luxembourg and serving our customers Worldwide, we assist international organisations that are eager to grow and to maximise on cultural differences, to develop intercultural intelligence and enhance professional effectiveness in working in a diverse team with multicultural clients and colleagues. We are experts in this field and offer the best cultural training at very competitive rates.
  • 13. For further information: Tel: +44 (0)20 470 600 650 Web: www.crossroads-global.com Email: info@crossroads-global.com