Successful software delivery requires meeting customer satisfaction and feedback, quality standards, and being on budget, timeline and scope. Key points include detailed planning with requirements, milestones, and risk assessment, as well as allocating sufficient human, time, and monetary resources. Regular communication through clarity, feedback, and handling changes is also important. Common barriers include incomplete requirements, lack of user involvement, unrealistic expectations, changing specifications, insufficient planning or resources, and lack of management support. A human-centric approach considers psychological needs for certainty, significance, connection, and growth.

1. Key areas for
Successful Software
Delivery
Harit Kothari

2. Introduction
- What is Successful Delivery?
- Key points for successful
Delivery.
- Barriers
- Human Approach

3. What is Successful Delivery?
● Feedback & Customer Satisfaction
● Quality of work
● Budget, Timeline, Scope
● Team & Organisation Satisfaction

4. Key points for successful
Delivery
Plan
● What? Why?
How?
● Features -
Requirements
● Milestones -
Dates
● Risk
Resources
● Human -
skill
● Time
● Money
Communicatio
n
● Clarity
● Feedback - QA
● Frequency
● Change

5. Barriers
● Incomplete Requirements
● Lack of User Involvement
● Lack of Resources
● Unrealistic Expectations
● Lack of Executive Support
● Changing Requirements & Specifications
● Lack of Planning
● No longer required
● Lack of IT Management
● Technology Illiteracy

6. Human Approach
Human Needs Psychology
● Certainty
● Uncertainty or Variety
● Significance
● Love & Connection
● Growth

7. Thank you