ACS consists of three aviation service businesses - Aviation Compliance Solutions, Aviation Consulting and Training, and Aviation Solutions Recruitment - that operate under the ACS Aviation Solutions brand. The businesses provide auditing, consulting, training, and recruitment services. ACS is accredited by IATA as one of eight audit organizations worldwide and is ISO 9001 certified. It has over 400 audit experiences and has been in business for 11 years, expanding globally and rated number 1 by IATA for quality control.

1. CORPORATE OVERVIEW - ACSCG

2. INTRODUCTION
ACS consists of a suite of aviation related service businesses:
• Aviation Compliance Solutions Pty Ltd
• Aviation Consulting and Training Pty Ltd
• Aviation Solutions Recruitment Pty Ltd
All the above trade under the ACS Aviation Solutions brand as
members of the ACS Consolidated Group Pty Ltd (ACSCG)

3. SERVICES
• Aviation Compliance Solutions Pty Ltd – Auditing
• Aviation Consulting & Training Pty Ltd – Consulting and Training
Services
• Aviation Solutions Recruitment Pty Ltd – Labour hire and
recruitment specialists

4. MEMBERSHIPS, ACCREDITATIONS &
CERTIFICATIONS
• ACS – accredited by IATA as one of only 8 ‘audit organisations’ (AO)
worldwide and the only one in the southern hemisphere;
• ACS – Flight Safety Foundation (FSF) Basic Aviation Risk Standard
(BARS) registered Audit Company (AC);
• AC&T – certified by RABQSA International to examine RABQSA
and International Register of Certified Auditors (IRCA) competencies
in Quality Management (QM), auditing and leading an audit team;
• Both ACS and AC&T are ISO 9001 certified organisations through
Lloyds register QA.

5. TYPICAL SERVICES
• ACS – auditing in both IOSA and ISAGO and also BARS – ACS
currently rated number 1 by IATA in quality control statistics,
referring to the overall quality of audit reporting;
• AC&T – has provided training, documentation and general
consulting to a number of organisations from small G.A. and rotary
to major airlines and airline groups;
• ASR – has conducted pilot recruitment for a number of airlines and
currently employs 14 flight instructors from grades 1 through to 3
that are contracted to RMIT flight training.

6. WHY ACS??
• Established reputation in auditing worldwide through our Global HQ
in Melbourne and overseas offices in Dublin and Tokyo;
• Track record of providing quality consulting and documentation
services to leading airlines and airline groups;
• Provision of skilled, quality personnel to major university flight
training program;
• Well established, totally independent, quality Australian operated
global business owning all assets;
• Unmatched resources of corporate expertise in all facets of aviation
and operations offering over 1,000yrs of combined expertise.

7. MAJOR CLIENTS

8. EXPERIENCE
• Over 400 IOSA or ISAGO audits conducted
• In excess of 100 Documentation projects completed
• In business 11 years and ACS has expanded globally in that time
• Rated number 1 by IATA in quality control
• Unparalleled level of expertise, in aggregate over 1,000 years
• Consultants and experts on call in every major aviation regulatory
jurisdiction globally

9. A330 - RIO TO PARIS

11. PITOT TUBE

12. CONCORDE

13. CAIRNS AIRPORT

15. A DRILL PRESS

16. You don't know
What you don’t know
Till you know it

17. •Briefings/Committee Meetings
•Reports
(Hazard/Occurance/Outage/Audits/Inspections, etc.)
•Interviews
•Observations
•Questionnaires
•Literature Review
•File Review
•Expert Opinion
•Case Studies (e.g. Taipei; Dryden; Erebus)

18. GATHERING AND APPLYING DATA
Use Data to identify Hazards/SSDs
Use Data to validate Hazards/SSDs
Use appropriate Data, appropriately
Know and acknowledge limitations of Data
Use multiple lines of evidence

19. Statistics can be likened to a lamp pole to a drunken Person
- not there to enlighten just support.
WARNING:
Facts can be numerous and must be assessed
by professionals who understand what they
are assessing.

20. ROOT CAUSE

22. MORE PERSPECTIVES
‘A statistician drowned while crossing a stream that was, on
average, six inches deep’
‘A statistician is a person who draws a mathematically
precise line from an unwarranted assumption to a foregone
conclusion’

23. GATHERING & APPLYING DATA
Use data to identify hazards/SSDs
Use data to validate hazards/SSDs
Use appropriate data appropriately
Know and acknowledge limitations of data
Use multiple lines of evidence

24. THE BLACK BOX
ACTUALLY IT IS ORANGE

25. FOQA
Many airlines are implementing Flight Operations Quality
Assurance (FOQA) programs to record and analyse flight
parameters (such as firm landings or high decent rates) of
uneventual flights and attempt to pick out potential
problems before they lead to accidents.
Airline pilot unions in the USA are opposed to these
programs because they are concerned that the data will be
used to prosecute pilots.
Some airlines are also concerned data could be used
against them in litigation.

26. CONSEQUENCES

27. SUMMARY
•Weaknesses in traditional safety measures
•Role of measurement in an SMS
•Data and its characteristics
•SMS and measurement tools