The aviation industry is constantly changing, becoming increasingly complex and demanding innovative answers to air traffic issues. Having a proactive partner in this complex environment is no longer desirable, it’s essential. Whether you are an airport owner, operator, airline or government, NATS can help you meet these fresh challenges, wherever you are in the world.

1. Seamless
Exceeding expectations
on the ground and in the air
Performance
through Innovation

2. 1
Contents
1
A global leader in
air traffic services
2
Innovation
16
Environment
18
A global
partner
20
Working
with us
21
Managing
change
4
Our services
4 Airspace
6 Airports
8 Engineering
10 Consultancy
12 Information
14 Defence
Tackling aviation’s
most complex
challenges
An ATC partnership
for Spanish airports
Our partnership with Ferrovial
helped the Spanish government
take the first steps in liberalising
their state owned airports.
Page 6
Boosting North Sea offshore
flight safety
A new way to track more than
25,000 helicopter flights a year
between Aberdeen Airport and
the oil and gas operations in
the North Sea.
Page 8
Look into the future with iFACTS
The iFACTS programme has
delivered a suite of Advanced
Controller Tools for use by
controllers in the Swanwick
London Area Control Centre
(LACC).
Page 4
Developing a ground breaking
environmental metric
On 1 January 2012 we delivered
another world first – launching
a new way to measure the
environmental performance
of the airspace network above
the UK.
Page 16
Since the first days of air traffic control,
NATS has played a major part in the
development of the aviation industry.
This experience enables us to offer a
unique level of expertise and innovation
in every aspect of air traffic management.
Pushing back boundaries
Established as a Public/Private
partnership in 2001, we were one
of the first Air Navigation Service
Providers (ANSPs) to be privatised.
Now, as the leading commercial ANSP
in Europe, we are able to back up our
depth of experience with market-
leading solutions. These provide
answers to the critical issues faced by
the aviation industry around the world,
such as cost efficiency, environmental
performance, data management,
capacity and, of course, safety.
We have built our reputation by
delivering a broad portfolio of first rate,
safe and efficient services, tackling
some of the most complex projects in
the industry in the busiest airspaces
in the world. Our experience, innovation
and expertise provide an ideal
foundation to deliver these projects
seamlessly and efficiently. We have
also gained a deep understanding of
the challenges faced in the commercial
world and have honed our services
to deliver real value.
Innovative solutions
To deliver performance at the highest
level we offer a comprehensive range
of products and services. These are
grouped into six distinct service lines,
providing focused solutions in
all areas of air traffic management.
Our service lines encompass
Airspace, Airports, Engineering,
Consultancy, Information and Defence.
Within each of these we deliver proven
environmental performance, improved
efficiencies and advanced technology.
While each service line can provide
solutions in isolation, they have also
been designed to work closely with
each other, providing a seamless,
cross-capability tailored for today’s
complex aviation environment.
The aviation industry is constantly changing,
becoming increasingly complex and demanding
innovative answers to air traffic issues. Having
a proactive partner in this complex environment
is no longer desirable, it’s essential. Whether you
are an airport owner, operator, airline, investor
or government, NATS can help you meet these
fresh challenges, wherever you are in the world.
Agloballeader
inairtraffic
services
”Richard Deakin
NATS Chief Executive
“We’re at a very exciting
time in the aviation
industry. Not only
are new technologies
enabling revolutionary
change in how air
traffic is managed,
but countries around
the world are looking
at successful models
of liberalised ATC
service provision and
re-examining ATC
as a state function.
I’m proud that NATS
sits at the forefront
of both operational
and technological
innovation.

3. 32
Innovation
Ourdepthof
experienceallows
ustocreatesmarter
waystodeliver
safer,moreefficient
productsandservices
Our pivotal role in the development
of air traffic has enabled us to create
a proven range of world-leading services.
While each service offers its own
specific expertise, many projects call
for an integrated approach. With this in
mind, our service lines work closely with
each other, applying cross-disciplinary
thinking and solution finding in a
unified approach. For instance, a new
infrastructure solution might involve
Engineering, Airports and Consultancy.
This significant breadth of skills and
expertise provides closer control of
all aspects of your project.
This approach provides a single
point of access to a comprehensive
suite of offerings. It eliminates the
complexity of managing separate
suppliers, as we can deliver end-to-end
solutions of consistently high quality
that meet every requirement. It also
makes it easier for us to gain a deeper
understanding of your operations and
build a valuable long-term relationship.

4. 54
Airspace
Continually
enhancing
safetyand
efficiency
Every airline is under increased pressure
to improve flight efficiency in order
to reduce flight emissions and cut fuel
costs. To do this it’s essential to find
enhanced operational techniques
and equipment. You’ll also be looking
at ways to make the most of rising
air traffic levels at the same time as
maintaining the highest standards of
safety. And from 2016 fresh challenges
will be created by the Single European
Sky (SES) initiative, which will change
the way airlines use European skies.
A leading player in a
changing landscape
Our Airspace expertise can help make
sure you are ready for the opportunities
this step change will bring. We are
one of the leading players in the drive
towards harmonisation and improved
flight efficiency. Our investment in
a number of innovative systems and
products, including iFACTS, electronic
flight data, the Traffic Load Prediction
Device and pre-tactical network
management, provides enhanced
safety nets with minimal delay and fewer
emissions, which means partnering with
us can deliver major benefits.
2.1million
Flights handled in UK
airspace in FY 2012/13
1.4secs
Average delay, down from
132.1 seconds in 2001
Our Airspace service has been honed through
our unique experience as a national ANSP.
This expertise has helped us lead the aviation
world in terms of safety, efficiency, performance
and a holistic approach to sharing the skies
effectively.
Opportunities for
flight efficiency
On an international level we have been
a major contributor to the SES ATM
Research Programme (SESAR) and
the US equivalent, NextGen. Through
our close association with these
projects we understand the issues
and opportunities you’ll face, and
can help you make the most of them.
Driving up safety
and customer service
Our proven experience in UK
unregulated markets and in the world’s
most congested airspace can be
a valuable asset for you, giving you
access to the know-how and capability
to boost efficiency and safety.
With flight data becoming an
increasingly important resource,
we can also add value through
the accuracy of our information
technology. We can help you use this
to improve efficiency as well as keep
your customers better informed,
providing a distinct commercial edge.
0risk
Zero risk-bearing Airprox*
since 2008
High-quality air traffic management is vital to
the safe, smooth and efficient running of any
airspace network, helping to minimise delays
while maximising available capacity in a safety-
assured environment. NATS has 50 years of
experience in providing exactly that in some of
the busiest, most complex airspace in the world.
“
”Martin Rolfe
Managing Director, Operations
4
6
2
1
5
A closer look at our
Airspace service
Our Airspace service offers
you the expertise gained from
working in the world’s busiest
environments. We help the
ATC community worldwide by
providing innovative services
to deliver and manage:
Find out more:
nats.co.uk/services/airspace
1. Satellite-based navigation
2. Efficient ATC for airlines
3. World-class ATC training
4. Award-winning Control
Centre management
5. Safe and effective ATC
communication between
airports and airlines
6. Radar solutions and management
We’ve helped our customers successfully
address their challenges in areas such as:
› Training
› ATM modernisation
› Contingency facilities
› Legislative change
› Safety enhancements
› Airspace planning
3
*An Airprox is an event which, in the opinion
of the Pilot or Controller, the aircraft were
in such proximity as to be unsafe.

5. 76
Airports
Integrating
peopleand
systems
We are the biggest company of our
kind – providing 75% of all tower traffic
services in the UK – with a 40-year
record of safety and efficiency
improvements. This means we are
ideally placed to help you with your
challenges – whether you are an
investor, a private airport looking to
grow, or a government looking to make
your airports more commercial.
Meeting your biggest
challenges
Our Airports service is designed to meet
the challenges that airports face today.
From growth or capacity planning to
environmental strategies and cost
savings, we can help put in place
cutting-edge solutions that are
proven to achieve results.
In Air Traffic Services management
we offer an extensive working knowledge
of how to make the best use of an
airport’s existing infrastructure – using
innovative thinking and technology
we find cost-effective ways to build
capacity and growth.
Customers around the globe also
use our tower and approach services
to help solve issues in a world where
costs and capacity must be satisfied
without compromising safety. For
instance, in Spain we have taken on their
first international tower outsourcing
programme. Here, our expertise in
outsourced ATC mitigates risk for airports,
solves capacity and environmental issues,
and enables customers to concentrate
on improving revenue streams in other
areas of the business. In addition,
the contract delivers substantial cost
savings to our customer, the Spanish
Government, as well as benefiting from
our expertise in contract management.
53aircraft
An hour – Gatwick is the
busiest single runway airport
in the world, handling over
240,000 flights in 2012
98%
Heathrow’s runway operates
at 98% capacity day in,
day out
1st
The world’s first officially
safety certified virtual
contingency facility
at Heathrow
The smooth running of an airport depends
on different operations working seamlessly
together. This is even more important when you
are planning on future growth and increasing
capacity. By working with us you can find
innovative ways to increase the efficiency and
safety of all your ATC and airport operations.
Greater efficiency
with increased safety
We understand how essential it is to
deploy an integrated approach when
running complex operations. Efficiency
is paramount and, through joined-up
management of all component parts
of airside operations, we can help you
deliver it. You will benefit from increased
operational performance and the
highest levels of safety. Your customers
can enjoy a better experience; and your
business can continue to prosper.
Proven ATC experience
We have developed proven ways
of working in all aspects of airport
ATC, from cost control to capacity
enhancements and highly effective
safety management systems.
Our unique, systemised approach
is designed to drive out inefficiencies,
enabling your people and systems
to work closely together and increase
safety. It can include sophisticated
business resilience measures that
ensure the smooth running of your
airport during difficult weather
conditions or unusually busy periods.
NATS is used to working under
performance-based contracts, ensuring
that our service delivery is inextricably
tied to customer satisfaction.
We are aware of the issues involved
in deliveringtt airport ATM solutions in
a liberalised market – an approach
that is being examined by more and
more countries. We have over 10 years’
experience in this area through our
commercial contracts – increasing
efficiencies at Heathrow and Gatwick,
the world’s busiest dual and single
runway airports.
Airports don’t exist in isolation; by taking
a holistic approach to the airfield challenges
as well as the surrounding airspace and broader
airways network, we enable the optimisation of
airport operations from end to end.
“
”Mike Stoller
Airports Director
4
8
7
2
1
5
6
3
A closer look at our
Airports service
Whether you represent a
small regional airport or an
international hub, our Airports
service can provide the
cutting-edge, commercial
solutions you need. We can
help meet the toughest
challenges, such as:
Find out more:
nats.co.uk/services/airports
1. Satellite-based navigation
2. Efficient ATC for airlines
3. World-class ATC training
4. Operational excellence
at regional airports
5. Safe and effective ATC
communication
6. Bespoke service solutions
at control towers
7. Operational excellence
at international airports
8. Radar solutions
and management
We’ve helped our customers successfully
address their challenges in areas such as:
› Growth planning
› Cost-saving solutions
› Combined approach
› Capacity planning
› Environmental strategy
› Stand planning
› Airport efficiencies

6. 98
Engineering
Closingthe
operational
gap
Every engineering project at an airport
or centre has many different elements,
from technology, regulation and
people change to procedural change,
safety management and programme
management. The difficulty lies in finding
a partner with experience in them all.
We can offer a total solution that
takes into account every element,
from environmental awareness and
local community buy-in to meeting
international regulatory compliance
standards. This ensures that every
project goes smoothly, with no
unexpected problems along the way.
Benefit from our experience
Our Engineering service manages
a vast number of projects each year.
This gives us a wealth of experience
that will inform every phase of your
project from inception to completion.
As well as working in the regulatory
environment, we have had many
years dealing in UK and international
contracts in the unregulated ATC
market, building up a deep working
knowledge. This includes all types of
airports, from Heathrow and Gatwick
– among the busiest and most
constrained airspaces in the world
– to smaller locations with their own
particular challenges, such as Jersey.
For each project, everything we do
is geared towards the benefit you want
to achieve, for instance greater efficiency
or increased capacity. We have a deep
understanding of how to do this because
our all-round experience allows us to
bridge both the operational and
engineering communities.
Our experience in ATC operations adds a vital
extra element to our Engineering service.
It provides us with a more rounded understanding,
which ensures your technology and infrastructure
projects are designed and transitioned with
the operational context in mind.
Expertise across the board
Whatever challenge you’re facing
Engineering can provide the range
of services and expertise you need.
Our control centre systems
services will ensure you manage air
traffic as safely and efficiently as
possible – providing your controllers
with workstations that enhance their
operational and environmental efficiency
– while our airport technology services
enable you to take advantage of step
changes in technology, helping you find
new opportunities for your business and
implementing them cost effectively.
Asset optimisation
Not every project has to start from
scratch. By optimising the value of your
assets we can improve the return on
your airport’s existing investments.
For instance, we can help you to grow
by improving runway capacity using the
infrastructure in place. We also use our
experience to recommend when or where
investments might need to be accelerated
or postponed in order to deliver improved
bottom-line performance.
Technology you can trust
As an equipment provider we offer
a vendor-neutral approach. This means
you can be sure that the technology
we recommend is fit for purpose, that
it has been chosen to comply with all
legislative and operational requirements,
and will deliver cost-effective benefits.
Again, our wide experience means
we are familiar with the different
technologies available and can
make recommendations based on
real-world results.
“Our engineering expertise has been gained over
numerous years. We have designed, installed
and maintained a wide range of safety critical
airport systems, ranging from complete control
tower projects to ancillary systems that deliver
real performance.
”Iain Harris
Engineering Director
889Engineers working
around the world
for NATS
24,000
The number of contour points
plotted by NATS for the
Contour Mapping Solution at
Glasgow Airport, the world’s
most accurate terrain model
for altitude testing
A closer look at our
Engineering service
Our Engineering service
works with customers around
the world on a wide range of
complex aviation projects. All-
round ATC experience enables
us to deliver projects that
provide maximum operational
benefit in areas such as:
Find out more:
nats.co.uk/services/engineering
1. Managing the effects
of wind turbines on ATC
2. World-class Technical
Safety training
3. Award-winning Control
Centre and infrastructure
design management
4. Operational excellence
at regional airports
5. Bespoke service solutions
at control towers
6. Operational excellence
at international airports
7. Radar solutions and management
8. World-class optimisation of
ground-based navigation aids
to maximise runway utilisation
We’ve helped our customers successfully
address their challenges in areas such as:
› Maintenance contracts
› Navigation improvements
› System upgrades
› Compliance
› Stand planning
› Infrastructure planning
› Asset life cycle cost reductions
› Turn key ATS facility design
› Delivery
4
2
7
6
1
5
8
3
42%
UK air traffic transitioned from
four centres to one with zero
delay or safety incidents

7. 1110
Consultancy
Solving
complex
operational
challenges
Every airport, airline and ANSP has to
deal with growth. Bigger fleets and more
flights mean you need to find new ways
to manage this demand. But it’s not just
commercial pressures – airports are
politically high profile and government
departments also need to look at ways to
increase runway and air space capacity.
The changes needed to implement
these projects are many and varied.
The process calls for analysis, review
of procedures, training and safety
management. As the relationship
between these is complex it needs
to be examined carefully.
Impartial and
independent experts
With us you can rely on impartial
and independent consultancy, and
can call on our many years’ expertise
as an ANSP. We offer a thorough
understanding of all areas through
first-hand experience, from finance
to risk assessment, resource modelling
to staff deployment, organisation
redesign to public consultation on
environmental matters.
Our experience has been gained in
the most critical environments, including
the high-capacity operations at
Gatwick and Heathrow. We also work
internationally, with our contributions
around the globe giving us an in-depth
understanding of local requirements
and legislation.
By investing in cutting-edge
technology, such as our fast prototyping
capability, SPACE, and our world-class
simulation facilities, we are able to prove
our recommended solutions through
rigorous testing procedures.
Our Consultancy service enables the ATC
community to find innovative ways to solve
specific operational and technical challenges.
Using our depth of experience we can analyse
your problems and projects, then match them
with the expertise within our organisation.
Your agents of change
Change is unavoidable if your
organisation is to stay competitive.
We can help you define targets and
make sure you deliver on them.
Our pedigree as an ANSP, and the
changes we have experienced in our
own history, mean we are well placed
to assist you on your own journey.
Of course, change is also
continuous. To manage this, we can
help you anticipate future demand
and make decisions that address
today’s needs with an eye towards
your longer-term aspirations.
We also serve as a broker between
the numerous stakeholders who have
an interest in your project. Thanks
to our mature relationships with
regulators, aviation partners and local
communities we are in a unique position
to find common solutions across
disparate interests.
Prepared for your
toughest challenges
The aviation industry is becoming
ever-more competitive and regulated.
But having the right consultancy
services to hand means your business
can meet the toughest challenges,
like safety management, sustainability
and capacity planning, with confidence.
Our wide range of services includes
airspace design, environmental
reporting and analysis, operational
analysis, network design, procedure
design, capacity enhancement, airport
efficiency and procurement consulting.
30+
NATS has recently delivered
projects in over 30 countries
around the world
70+
The number of people
globally the NATS
Consultancy Resource
Network can access to
support customer need
1:10The cost:benefit ratio of using
NATS fast-time simulation
for capacity planning; each
$1 invested generates
$10 in savings
A closer look at our
Consultancy service
Our specialist consultants
have extensive experience in
the aviation sector. They help
the ATC community worldwide
meet the toughest challenges
by providing an innovative
Consulting service to deliver
and manage:
Find out more:
nats.co.uk/services/consultancy
1. Airspace re-design to unlock
value for airlines
2. World-class ATC training
3. Safe and effective ATC
communication between
airports and airlines
4. Bespoke service solutions
at control towers
5. Operational excellence
at international airports
6. Radar solutions and management
7. Accurate and reliable
flight information
We’ve helped our customers successfully
address their challenges in areas such as:
› Airport capacity and efficiencies
› Growth planning
› Environmental strategy
› Stand planning
› Airspace planning
› Safety management
› Training and skills development
› Infrastructure planning
› Cost-saving solutions
5
6
7
1
3
4
2
We leverage our world-class capability to
deliver real value to our customers all over
the world.
“
”Fergus Cusden
Head of NATS Consulting

8. 1312
Information
Unlocking
thevalue
ofdata
While ANSPs have always collected
data in order to provide the right
navigation information to airlines and
pilots, that information has only been
used in isolation. We are working with
a number of partners to increase the
value of data by bringing it together
from disparate sources. This allows us
to generate information that will give
you a powerful commercial edge.
One of the ways we can do this is by
combining weather, aircraft positioning
and delay data, enabling airlines to offer
customers valuable real-time information
about arrival and departure schedules,
and to make air travel more predictable.
The same information can also be used
to anticipate problems and re-route
aircraft at an early stage in their journey
to ensure delays are kept to a minimum.
Taking data further
As data management is a complex and
still evolving area, many airports and
ATC providers are unlikely to have the
in-house resource available to deliver
this function. And the investment
to develop this capacity may well
be prohibitive.
We were one of the first ANSPs
to manage and track data, anticipating
that it will be a driving force behind
future ATC operations. The combination
of our industry expertise, the raw
A vast range of data is collected within the
aviation industry, from weather updates to
aircraft positioning. We can combine this data
in new ways so it becomes a uniquely valuable
resource – for you and your customers.
data we generate in-house and the
knowledge gained during our own data
management system development
makes our Information service unique.
We can now make our expertise
available to you through a wide range
of innovative services, designed to help
you with challenges such as pre-flight
information and airport planning.
New solutions for new
legislation
Our Information service can also provide
the cutting-edge solutions you need
to keep pace with changing technology
and legislation. The introduction of
SES in Europe and NextGen in the
US are driving these changes, calling
for all participating regions to source
navigational data from a single, agreed,
point of truth. With that in mind, many
airlines, airports and ATC providers will
be affected by upcoming legislation
that demands even greater accuracy
and consistency.
2012NATS UK eAIP launched.
Providing a fully data-driven
product enabling enhanced
efficiencies and accuracy
Increasingly our customers are looking to
information as the key enabler for future
efficiency, improved passenger experience
and flight optimisation.
“
”Andy Sage
Head of NATS Information
A closer look at our
Information service
Our Information service offers
valuable knowledge based
on our own management
and use of aviation data. We
have explored the benefits of
combining different sets of data
and arrived at ground-breaking
solutions in a number of areas:
Find out more:
nats.co.uk/services/information
1. Satellite-based navigation
2. Efficient ATC for airlines
3. Effects of wind turbines on ATC
4. Award-winning Control
Centre management
5. Operational excellence
at regional airports
6. Operational excellence
at international airports
7. Radar solutions and management
8. Accurate and reliable
flight information
We’ve helped our customers successfully
address their challenges in areas such as:
› Pre-flight information
› Noise tracking
› Airport planning data
› Delays and congestion
› Legislative change
› Passenger communication
› Airport capacity and efficiencies
1st
The largest commercial
procedure design team
in the world
5secs
Processing time reduced
from 14 days to under
5 seconds using the
Nucleus system, driving
performance efficiencies
1
4
5
6
7
8
3
2

9. 1514
5.5Operation Eastern Sunrise
was delivered 5.5 years early –
the major change programme
that moved all southern
military operations onto the
same technical platform as
those used by civil controllers
within NATS’ Swanwick Centre
149The number of MoD managed
Danger Areas in UK airspace
171The number of MoD air traffic
personnel working in NATS’
two en-route centres
Defence
Sharingcosts
andexpertise
As the financing of military departments
comes under ever-closer scrutiny, it’s
essential to find the most cost-effective
approach to ATC. This strategy must,
of course, make sure that security
and safety are never compromised.
With airspace around the world
becoming increasingly congested,
this is a tough challenge.
Our Defence service has the
expertise to work with you and bring
all these aspects together, finding
newer and smarter ways to improve
operational performance as well
as cost-efficiency. We have many
years’ experience in civil/military
harmonisation, finding solutions
that deliver airspace benefits for
both these stakeholders.
Understanding your
unique challenges
We have proven expertise in this area,
gained through decades working with
the Ministry of Defence integrating
civil and military airspace in the UK.
In 2011, NATS and the MoD were
awarded an Air Officer Commanding’s
Commendation for their outstanding
achievements delivering complex
projects through unique innovations
and a collaborative approach. Through
our close working relationship with
the UK MoD, we have developed an
innate knowledge of what needs to be
achieved in terms of ATM and airspace
requirements, allowing us to deliver
the right results at minimal cost.
The military across the world are under
pressure to share airspace with civil aviation
for commercial, political and environmental
reasons. As we have proven in the UK,
this needn’t be a compromise – it can
offer advantages for all concerned.
Our dedicated teams with civil/military
experience can share your issues and
challenges to streamline harmonisation.
They are experienced in integrating
systems for either joint or flexible
use by civil/military aircraft and can
help you restructure your airspace
to make it work seamlessly. You can
also benefit from innovative ATC
services, developed in the commercial
environment, which we have tailored
for civil/military use.
A range of services to prepare
you for the future
The challenge of shared airspace is,
of course, complex. National security,
passenger safety and commercial
performance all provide a potent mix
that has to be dealt with sensitively,
and needs a partner with experience
in all these areas.
The challenge is not to find a
satisfactory compromise, but to develop
a solution with benefits all round. You
may well be looking at combined ATC,
airfield management or even outsourcing
to help you meet it. Whichever direction
you take, our Defence service has the
innovative solutions you need in areas
such as aeronautical data, consulting
and surveillance that will meet
everyone’s needs.
With our help you can create
a more flexible future of constrained
costs, exceptional safety and
heightened efficiency.
“The close collaboration between NATS and
the MoD enables us to share both the airspace
and infrastructure capability to manage that
airspace. Using innovative solutions, which allow
us to harmonise both operations, we are able
to maximise the efficiency of civil and military
areas of operation.
”Ewan Kelbie
Head of En Route Defence
A closer look at our
Defence service
The sharing of airspace
between civil and military can
be a complex and sensitive
process. Our successful
experience with the UK MoD
means we can offer proven
solutions with benefits to both
parties in the following areas:
Find out more:
nats.co.uk/services/defence
1. Integrating civil/military ATC
2. World-class ATC training
3. Award-winning Control
Centre management
4. Safe and effective ATC
communication between
civil and military operations
5. Bespoke service solutions
at control towers
6. Radar solutions and management
We’ve helped our customers successfully
address their challenges in areas such as:
› Combined ATC
› Airfield management
› Outsourcing
› Process and system improvements
› Cost-reduction planning
3
6
1
4
5
2
years
early

10. 1716
Visit our website:
nats.co.uk/environment
Environment
Reducing
aviation’s
environmental
impact
The environment remains a top priority both
for us and for our customers. As part of our
environmental strategy we are implementing
smarter and more responsive ways to reduce
aviation’s impact through all of our service
lines. This allows us to provide both capacity
and sustainability at the same time.
Howwe’remakingadifference
Looking to the future
We are looking to the future in a wide
range of ways, such as extensive
training for our controllers and working
with airlines and airports to identify
best practice, which we are putting into
use in airspace design and daily ATC
operations. This means that whichever
service you need, from Airspace
to Information, you’ll benefit from
reduced environmental impact and,
as a consequence, reduced energy
costs and fuel burn.
Reducing CO2
emissions
The key issue facing NATS and the
aviation industry is the need to reduce
global greenhouse gas through fuel
burn, with the cost of fuel providing
a financial motivation.
With this in mind, we consider
the environmental impact of how we
control aircraft every day. This includes
improving the efficiency of our airspace
and route network as well as investing
in new technology.
Tracking our progress
Having developed techniques to
measure our environmental performance
daily, monthly and annually, we can now
track progress towards our CO2
targets
in detail. Our Operational Centres and
Airport Units have Environment Action
Plans and annual environmental targets
to improve fuel and emissions savings.
Our strategic target is now supported
by our 3Di metric, an incentivised flight
efficiency measurement for our en-route
services – a world first.
Putting our plans into action
We are concentrating on seven key
areas to ensure our commitment to
the environment produces substantial
results. These are:
Airspace
Reducing CO2
emissions through
airspace and procedure changes.
In-flight
Increasing in-flight efficiencies.
For instance, through focused and data-
led plans for airspace improvements
that reduce fuel burn and emissions.
Technology
Using innovative tools and precision
navigation techniques to allow aircraft
to fly closer to their optimum route,
profile and speed.
People and operations
Minimising our own environmental
footprint in areas such as energy,
water, waste management and recycling.
Innovative noise management
Working with airports, airlines and
communities to explore optional
procedures to limit noise disturbance
to people living under flight paths.
Innovation
We have introduced ground-breaking
ways to reduce emissions and save fuel,
such as a flight profile monitoring tool
and 3Di environmental metric.
Partnerships
We talk to airline and airport customers,
as well as industry partners such as
Sustainable Aviation and ICAO, to find
better environmental solutions.
29%
Reduction in overall energy
consumption since 2006.
£72m
Annual saving to airline
customers in reduced
fuel burn
1
Innovation
Ground-breaking ways
to reduce emissions
and save fuel.
2
Partnerships
Collaborating to find
better environmental
solutions.
3
Trials
We have headed up
an industry consortium
to take environmentally-
friendly flying to a
new level.
4
Airspace
Reducing CO2
emissions
through airspace and
procedure changes.
5
In-flight
Focused plans for
airspace improvements
that reduce fuel burn
and emissions.
6
People
Minimising our
environmental footprint
in the way we operate
our business.
7
3Di
World’s first incentivised
flight efficiency
measurement.
“Our ongoing
Acting Responsibly
programme will help
the sustainable
growth of the aviation
industry. Since 2006,
we have reduced C02
by almost 800,000
tonnes, saving our
airline customers some
£160 million in fuel at
current prices.
”Richard Deakin
NATS Chief Executive Officer
3DiWorld’s first measurement
for environmental
performance of airspace
1 2
3 4
5
6
7

11. 1918
It’s a small world, and the aviation industry
has a large part to play in making it so.
By partnering with NATS you can make
sure your organisation benefits, not just
from our international experience,
but also from our international outlook.
Aglobal
partner
Today our expertise is being recognised
by more and more clients internationally.
In particular, the knowledge we have
gained through first-hand experience in
the de-regulation of the UK market has
become valuable to customers worldwide
who now face similar scenarios.
Clients and strategic
developments on
a global scale
We have worked alongside clients from
Norway to Brunei to address their most
pressing issues, as well as being involved
in strategic aviation developments on a
worldwide scale. Our work encompasses
bringing together airspaces in different
jurisdictions. For instance, we helped set
up the UK – Ireland FAB, the first to be
established under the SES initiative.
We are also at the forefront of
the SESAR Programme, which will
provide advanced technologies and
procedures with a view to modernising
and optimising the future European
ATM network. As part of this we are
involved in running the environmental
research part of the programme.
Understanding
local differences
Our experience in projects around
the world means we understand
how different countries and cultures
operate. We’ll work in the way that
suits you, with total transparency
in everything we do.
Whatever project you are
considering, wherever in the world
you are located, you can rely on us
providing a total service offering.
From Airspace and Airports to
Engineering and Consultancy we
have the capability ‘under one roof’
to link together every aspect of your
project seamlessly. We always bear
in mind that every project has to have
longevity, so we build in future-proofing
at every stage, anticipating future
capacity and integration with up
and coming technologies.
1 UK
› Tower air traffic and
engineering services
at 15 of the UK’s
busiest airports
› Control tower fit out
i.e. Jersey, Manchester
and Newcastle Airports
› World first
environmental metric
and performance
scheme to drive down
carbon emissions
and fuel costs
2 USA
› Technical support
services to commission
FAA en route
infrastructure delivered
through the ETASS
contract
› Transatlantic
networking of SWIM
enabling technologies
(e.g. A-CDM)
› Support for the FAA’s
$331m DCIS project
to enable air traffic
service data to be
transmitted directly to
pilots via an aircraft’s
on-board avionics
3 Canada
› Height Monitoring
Unit renewal of
service provision
4 Bahamas
› Support to the
Government of The
Bahamas on becoming
an independent ANSP
5 Jamaica
› ATC examiner
training courses
6 Ireland
› Airport capacity studies
7 Norway
› ATC supervisor
training for Avinor
AS ATS data services
› Aviation data and
specialist ATC
training services
8 Denmark
› Navigation charge
collection
9 Estonia
› Eurocat ATM system
and Unit Safety Case
Consultancy
10 Germany
› Receiver performance
analysis study
11 Belgium
› Eurocontrol
consultancy
12 Netherlands
› Onward routed radar
data feed (Eurocontrol)
13 Luxembourg
› Air Traffic Safety
Electronic Personnel
course material
developed for
Eurocontrol
14 Switzerland
› EVFR chart provision
15 Spain
› iTEC partnership
with DFS, AENA,
LVNL, Indra
› Galileo Services
consolidation
› ferroNATS to provide
ATS at 10 airfields
16 Gibraltar
› Air traffic control
medical services
› Hazard analysis
17 Slovakia
› Ab-initio safety
management training
› Ab-initio controller
training
18 Romania
› ATC refresher training
for Romatsa
› Ab-initio refresher
training services
19 Turkey
› Capacity Study contract
at Istanbul’s Atatürk
International Airport
20 Ukraine
› Development of a
practical RT Refresher
course in partnership
with a local English
Language school to
provide training to
100 controllers from
UKSATSE
21 South Africa
› Procedure design
for ATNS South Africa
around the 2010
World Cup
22 Bahrain
› Airport capacity study
› Procedure design
services
23 Kuwait
› Single Runway
Operations consultancy
contract for Kuwait
International Airport
› AIM roadmap for the
Kuwait Directorate
General of Civil Aviation
› Engineering
Consultancy for Kuwait
International Airport
24 UAE
› Regional Middle East
office established to
support local customers
with ATC expertise
› Operationalperformance
summary for Dubai
International Airport
› Prepared Concept
of Operations for Al
Maktoum International
Airport and procedure
design for other airports
› Public Safety Zone
studies for Dubai Airports
25 Qatar
› Two-year airspace
design and
implementation
consultancy at
the New Doha
International Airport
26 Oman
› Airspace design, safety
management and
transition support for
Directorate General
of Meteorology and
Air Navigation
27 India
› Capacity enhancement
study to analyse
reducing congestion,
enhancing productivity
and increasing
operational efficiency
at Mumbai and Delhi
International Airports
28 Hong Kong
› Airspace redesign
and ATC training
services for Civil
Aviation Department
› Multidisciplinary ATC
CNS specialist support
to the Third Runway
Infrastructure design
for Mott MacDonald/
Airport Authority
Hong Kong
29 Japan
› Airport capacity
modelling and
analysis at Narita
› Memorandum of
Understanding (MoU)
with the Mitsubishi
Research Institute to
explore opportunities
for collaboration on
ATM projects
30 Singapore
› Terminal airspace
design and ATC
system surveillance
trackers’ performance
projects underway
31 Brunei
Darussalam
› ATCO and
supervisor training
› Ab-initio training/
Met observer training
32 Australia
› Airport capacity
benchmarking
and operational
performance analysis
for four airports:
Brisbane, Melbourne,
Perth, Sydney
› Programme
management
enhancement for
Air Services Australia
29
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5
3
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12. 2120
Wehelpourcustomers
manageATC-relatedchange
innew,moreeffectiveways.
Fromcentreconsolidation
orairspaceredesign,to
bringinganewcontrol
toweron-linewehavethe
experiencetounderstand
therisksassociatedwith
the transition.
Thisnotonlymeansyour
projectwillproceedas
smoothlyaspossible,but
italsomitigatesagainst
serviceinterruption.
Contact us
NATS Head Office
4000 Parkway
Whiteley
Fareham
Hants
PO15 7FL
T: +44 (0)1489 616 001
E: info@nats.co.uk
Download our reports
Corporate Annual Report
nats.co.uk/about-us
Responsibility Report
nats.co.uk/environment
Find out more?
Visit our website:
nats.co.uk
We use our years of experience to ensure every
project goes seamlessly from conception to
deployment. However, you can also rely on our
fresh thinking to deliver the results you hoped
for in new and more effective ways.
Working
withus
We have the expertise and resources to
work with clients worldwide, adding value
to any project. You can work with us at
the consultation, project management,
operation or maintenance phases.
Or you may prefer to outsource the
entire process to us for peace of mind
and additional cost efficiency.
Strong partnerships
Working partnerships are crucial to
the success of every aviation project.
Our mature relationships with the main
industry stakeholders mean we can
bring airports, major airlines, regulators
and local ANSPs together to solve
complex operational challenges.
We have also formed strong
partnerships with a range of selected
suppliers. As an independent solutions
provider we are able to choose the right
and most innovative solution for your
particular needs.
Access to innovators –
in-house
Our strengths across the board mean
you will be working with some of the
sharpest minds in the business. These
people are found right across our service
lines, and are looking out for your
interests at every stage of every project.
Get in touch
Find out how we can help you deal
with the challenges presented by this
new era of aviation and turn them
into business opportunities.
Contact NATS on +44 (0)20 8750 3610
or email info@nats.co.uk

13. NATS Head Office
4000 Parkway
Whiteley
Fareham
Hants
PO15 7FL
United Kingdom
T: +44 (0)1489 616 001
E: info@nats.co.uk
nats.co.uk
nats.co.uk/blog
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