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Growth of consumer expenditures and access to inexpensive capital

    fueled local marketing budgets in key categories
        Auto
    
        Real estate
    
        Retail
    
        Home products
    
    Growth fueled expansion and innovation in local market media

        Entrepreneurial growth
    
        Venture-backed growth
    
    Within climate of media expansion, distribution of consumer attention

    has dispersed broadly
    Current economic contraction severely reducing local marketing spend

    Local media competing on price and results during period of deteriorating

    financial performance
        Social media expansion provides enticing low- to no-cost impact on lead
    
        generation
    Current status: rapid re-engineering of business models and market-

    facing tactics
Transaction
                                                                    Peak     Today
                                                 Value
                                              Home sales            7.1 M     4.5M
                                              Avg. Price           $220K     $175K
                                              Total Transaction     1.56T    $822.5B
                                              Value
                                              Commission rate       5.75%     5.0%
                                              Commission value     $89.5B    $41.1B
    Bubble economics created 3 –
                                             Transacting agents   600,000   500,000
    5M additional transactions
                                              Avg./Agent           $149.2K   $82.3K
    during boom.
        Average price has declined 25%
    
        from $229K to $170K.
                                               Incomes dramatically eroded
        Total price decline likely to level
    
                                                    by rapid decline in
        at 40%
                                                  transactions and price.
Approximately 3.6M                           Unique     % of

                                (in 000)       Visitors   Total
  homes for sale
                                Networks        12,408    32.0%
 All independent sites
                                Move             7,425    19.2%
  have millions of
                                Top brokers      4,862    12.6%
  duplicated listings.
                                Top 5           12,108    31.3%
 Brokers present broad         independents
  view of market                All others       1,915     4.9%
 MLS distribution              Total           38,718    100.0%
  expanding and
  becoming consumer
  facing.                        Independents include Trulia,
                                 Zillow, Homegain, RealtTrac,
                                  Homes.com, NCI Interactive
Any house online at any time.
Reduced market                          Marketing spend

  activity diminished
  lead volume during                $10
  leanest period                     $8
 Top agents invest
                                     $6
  approximately 8.5% of
                                     $4
  commission revenue
  in marketing                       $2
        60% of agents invest less
    
                                     $0
        than $3000/yr in
                                              Peak       Today
        marketing
                                    Intermediary bears no inventory risk
 Average inventory: 9.6mos.                in existing home sales
Personal Income                 Hi Cost

                 Newspapers

                Radio
                        Specialty
                        magazines
                                                    Internet
Traditional                                                              New
                                                     Listing
                                     MLS
  Media                                                                  Media
                                                    Services
                           Direct
                                               E-mail
                            mail
                                              Marketing
                                                           Broker
                                                          Web Site
                                                Blogs
              Yard                                              Social
              Signs                                             media
                                    Lo Cost
Category         Activity
                                 Required   monthly
Avg. leads per
                                  leads: 45
                  2 per month
listing
                                 Free sources
# transactions
                       22
to earn $100K
                                  generate 20 – 25%
Average time
                                  of total activity
                    180 days
on market

                                 Paid sources
Total leads
                      550
required
                                  deliver leads at
Annual
                                  approximately $20
marketing            $7,920
investment
                                  per lead
Marketing
investment per        $15
lead
Media                % Use
                              Spending distribution
Yard signs           98%
E-mail               91%                  Other media; 13%
Broker web site      88%                                           Spec.
                             Newspapers, 16%                       mags.;
Personal web site    86%                                            24%
Specialty mags.      84%
Internet listing     77%
service
Direct mail          76%
                              Agent
Newspapers           66%                                Internet
                               web
                                                       mktng; 24%
                              site;
SEM                  61%
                               23%
Social media/blogs   25%
Cable TV             12%
                                 Source: Real Estate Agent Study
Billboards            9%         Conducted by OSR Group for NCI

Radio                 7%
January    # of
 Agent               Platform
                                  Users    Agents
 requirements:        Facebook    57.2M    156,000
   Content creation
                     MySpace     75.6M    80,360
  Personality        LinkedIn    7.7M       ???
                      Twitter     2.6M       ???
  Authority
                      Active
  Relationship                   930K     136,195
                      Rain
 Outcome: Massive
 personal networks
Advertising spend will increasingly focus on

  differentiation
 Customer contact management will become a
  point of excellence
 Social media applications will increase word of
  mouth leads by 10-15%
 Listings enhancement will be supplanted by
  personal presence
 Increasing proliferation of content
  generation/management tools
        Publish once to many
    
        Original quality
    
    Professionalism will require greater commitment

    and expertise.
Leading local media              NCI Real Estate Brands

    provider serving the
                                     The Real Estate Book
    housing market
                                     TheRealEstateBook.com
        Rental markets: 48% of
    
        revenue
                                     Unique Homes
        Resale markets: 35% of
    
                                     New HomeFinder
        revenue
        Remodeling: 17% of revenue
    
                                     Your Life By Design
    Integrated media platform

                                     Your Home By Design
      Distribute 10M+
    
                                     iConnect
      publications each month in
      600 markets
     2.1M unique users to
      multiple brand-specific
      web sites

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Kelsey Presentation

  • 1.
  • 2. Growth of consumer expenditures and access to inexpensive capital  fueled local marketing budgets in key categories Auto  Real estate  Retail  Home products  Growth fueled expansion and innovation in local market media  Entrepreneurial growth  Venture-backed growth  Within climate of media expansion, distribution of consumer attention  has dispersed broadly Current economic contraction severely reducing local marketing spend  Local media competing on price and results during period of deteriorating  financial performance Social media expansion provides enticing low- to no-cost impact on lead  generation Current status: rapid re-engineering of business models and market-  facing tactics
  • 3. Transaction Peak Today Value Home sales 7.1 M 4.5M Avg. Price $220K $175K Total Transaction 1.56T $822.5B Value Commission rate 5.75% 5.0% Commission value $89.5B $41.1B Bubble economics created 3 –  Transacting agents 600,000 500,000 5M additional transactions Avg./Agent $149.2K $82.3K during boom. Average price has declined 25%  from $229K to $170K. Incomes dramatically eroded Total price decline likely to level  by rapid decline in at 40% transactions and price.
  • 4. Approximately 3.6M Unique % of  (in 000) Visitors Total homes for sale Networks 12,408 32.0%  All independent sites Move 7,425 19.2% have millions of Top brokers 4,862 12.6% duplicated listings. Top 5 12,108 31.3%  Brokers present broad independents view of market All others 1,915 4.9%  MLS distribution Total 38,718 100.0% expanding and becoming consumer facing. Independents include Trulia, Zillow, Homegain, RealtTrac, Homes.com, NCI Interactive Any house online at any time.
  • 5. Reduced market Marketing spend  activity diminished lead volume during $10 leanest period $8  Top agents invest $6 approximately 8.5% of $4 commission revenue in marketing $2 60% of agents invest less  $0 than $3000/yr in Peak Today marketing Intermediary bears no inventory risk Average inventory: 9.6mos. in existing home sales
  • 6. Personal Income Hi Cost Newspapers Radio Specialty magazines Internet Traditional New Listing MLS Media Media Services Direct E-mail mail Marketing Broker Web Site Blogs Yard Social Signs media Lo Cost
  • 7. Category Activity  Required monthly Avg. leads per leads: 45 2 per month listing  Free sources # transactions 22 to earn $100K generate 20 – 25% Average time of total activity 180 days on market  Paid sources Total leads 550 required deliver leads at Annual approximately $20 marketing $7,920 investment per lead Marketing investment per $15 lead
  • 8. Media % Use Spending distribution Yard signs 98% E-mail 91% Other media; 13% Broker web site 88% Spec. Newspapers, 16% mags.; Personal web site 86% 24% Specialty mags. 84% Internet listing 77% service Direct mail 76% Agent Newspapers 66% Internet web mktng; 24% site; SEM 61% 23% Social media/blogs 25% Cable TV 12% Source: Real Estate Agent Study Billboards 9% Conducted by OSR Group for NCI Radio 7%
  • 9. January # of  Agent Platform Users Agents requirements: Facebook 57.2M 156,000 Content creation  MySpace 75.6M 80,360  Personality LinkedIn 7.7M ??? Twitter 2.6M ???  Authority Active  Relationship 930K 136,195 Rain  Outcome: Massive personal networks
  • 10. Advertising spend will increasingly focus on  differentiation  Customer contact management will become a point of excellence  Social media applications will increase word of mouth leads by 10-15%  Listings enhancement will be supplanted by personal presence  Increasing proliferation of content generation/management tools Publish once to many  Original quality  Professionalism will require greater commitment  and expertise.
  • 11. Leading local media NCI Real Estate Brands  provider serving the The Real Estate Book housing market TheRealEstateBook.com Rental markets: 48% of  revenue Unique Homes Resale markets: 35% of  New HomeFinder revenue Remodeling: 17% of revenue  Your Life By Design Integrated media platform  Your Home By Design Distribute 10M+  iConnect publications each month in 600 markets  2.1M unique users to multiple brand-specific web sites