Kathy-Ann Isaac has over 20 years of experience in healthcare administration and clerical roles. She currently works as a Lead Practice Assistant at Mount Sinai Beth Israel Center for Health and Healing, where her responsibilities include patient registration, insurance verification, scheduling appointments, and maintaining patient files. Previously she held clerical roles at the same hospital and worked as a paraprofessional for the New York City Board of Education. She has a Bachelor's degree in Health Services Administration and is proficient in Microsoft Office, billing, and medical record systems.

1. Kathy-Ann Isaac
1488 Sterling Place, Apt B5
Brooklyn, NY 11213
Home: 718-771-2310 Mobile: 347-571-3959 E-mail:Kmisaac17@yahoo.com
Highlights
• Thrives in independent and collaborative fast-paced work environments.
• Strong interpersonal skills and the ability to interface with all levels within the corporation and various business
units.
• Strong analytical, organizational and problem solving skills.
• Ability to prioritize multitasks and detail oriented.
Professional Experience
Mount Sinai Beth Israel Center for Health and Healing New York, NY
Lead Practice Assistant 4/2003-
Present
• Check-in patients and provide appropriate registration forms
• Input patient information in IDX billing system
• Check patients insurances online to verify eligibility and current status
• Process various referrals online for insurance authorization
• Responsible for processing requests and incoming inquiries for payments by phone, email or mail
• Communicate and liaise frequently with patients, nurses and doctors to ensure that all parties them fully informed
of daily and weekly progress cycles
• Schedule new patients and follow-up appointments with providers
• Courteously answer and screen telephone calls, take complete, accurate, and legible messages and provides
general information in reference to the practice and healthcare providers
• Greet patients and visitors in a prompt, courteous, and helpful manner
• Maintain and copy E-files on a daily basis
• Sort and distribute mail to appropriate parties on a daily basis
Winston Staffing, Mount Sinai Beth Israel Center for Health and Healing New York, NY
Clerical Assistant/Clerk 10/2000
-4/2003
• Received and filed request for chart copies, ensuring that requests are billed as appropriate and filled in a timely
manner upon receipt of payment
• Reviewed charts for completeness and followed up on missing documents
• Learned the basics of insurance coding
• Sorted, organized, filed and pulled patients charts
• Enhanced effectiveness by assisting management with various duties as requested
New York City Board of Education Brooklyn, NY
Paraprofessional 9/2000-
3/2003
• Assisted students with assignments
• Participated and instructed students in activities of daily living and proper hygiene habits
• Implemented daily and weekly programs as designated by supervisors for each student in assigned groups
• Met buses and escorted students to assigned classrooms
• Participated in staff developmental activities
Education:
New York City College of Technology Brooklyn, NY
Bachelor of Science Major: Health Services Administration
Graduated: January, 2014
Skills: Microsoft Office: MS Word, MS Excel, Power point, Outlook; Centricity; IDX Billing System