Christine Lavelanet has over 16 years of experience in customer service and administration. She has a Bachelor's degree in Health Administration and is proficient in MS Office programs and medical billing software. Her resume highlights experience registering and scheduling patients at an ambulatory surgery center as well as providing front desk services and obtaining insurance authorizations at a urology practice.

1. Christine Lavelanet
27 Doxsey Place Lynbrook, NY 11563 Cell: (516)610-4671 Email: michela0514@yahoo.com
QUALIFICATIONS SUMMARY
 16 + yearsof CustomerService and
Administrative Experience
 ProficientinMS Office programs
 Trainedin MedisoftSoftware
 Strong verbal andwritten
communicationskills
 Knowledgeable inEmergencyResponse
Procedures
 TrainedinHIPAA and OSHA rulesand
regulations
EDUCATION
Briarcliffe College Bethpage,NY 9/2011 – Present
HealthAdministration Graduated May 2014
Degree:BS 3.5 GPA
Sanford-Brown Institute GardenCity, NY 3/2010 – 10/2010
Medical Billing and Coding Program
Academic Distinctions: GPA: 3.6; Dean’s List Recipient 1st
-4th
Quarter
Clinical Experience North Shore LIJ Health System 11/2010 – 12/2010
 6 week externship at The Smith Institute for Urology
 Obtained Insurance Authorizations and Referrals for office visits and procedures
 Maintained files, faxes, scanning, and organizing charts for the doctors
 Checked patients in and out, patient interaction and assistance
 Completed the charge entries in a timely fashion
 Worked on IDX, Stockamp, and Allscripts medical programs
PROFESSIONAL HISTORY
WinthropUniversityHospital Garden CityNY 12/2013 – Present
AmbulatorySurgeryCenter
 Registrationof all Pre-Surgical TestingPatientsandSurgical Patients
 Surgical Scheduling
 Chart Prep
 Discharge Completion
 Answeringbusyphones
 Responsible forclosing
North Shore LIJ Health Systems NewHyde Park, NY 1/2011- 12/2013
The Smith Institute for Urology Practice Secretarial Associate 2/2012-12/2014
 Front DeskReception
 Check – InPatients,verifyInsurance,collectco-payments
 Assistwithnecessarypaperwork
 Fast paced,verybusypractice
 In andOut Patient Services

2.  Medi-Connect,Allscripts,Invision,IDXprogramsuseddaily
 ClinicPatients
The Smith Institute for Urology Account Representative 1/2011- 2/2012
 Check – Out,make followupappointments, scheduleproceduresbasedonDoctor’srequest
 ObtainedAuthorizationforprocedures,Radiological testingandOffice visits
 Charge Entry