Monique Davis has over 6 years of experience in social services and case management. She has worked as an intensive case manager, patient navigator, care coordinator assistant, and facility manager. Her experience includes conducting assessments, developing care plans, managing patient care, and ensuring quality healthcare. She is proficient in EPACES, Clinical Works, Microsoft Office, and maintains certification in First Aid/CPR/AED.

1. MoniqueDavis
800 Soundview Avenue #7A Bronx, NY 10473 Tele: (718) 666 - 6541 Email: Msdavis800@gmail.com
Summary of Qualifications Extremely skillfully also has over 6 years in the social service field
 Case Manager for 3years
 EPACES and the ability to learn other programs swiftly Proficient E Clinical Works
 Treat,scanning medical documentation into the system Proficient Microsoft Word, Excel Power Point, Outlook
 Certification for Adult and Child First Aid/CPR/AED and New York State Driver’s License Class E
EXPERIENCE:
Visiting Nurses of New York 11/2015-Present
Call Team Rep in Hospice Department
 Responsible for handling of all incoming calls and directing them to proper places as needed.
 patient information in sun coast patient data system
 Perform administrative duties including filing, messenger tasks, and data entry.
 Provided patients with information about various programs offered by VNS, and assisting in database management
by transcribing and updating nurses patient visit notes.
 Protected patient’s rights by maintaining confidentiality of personal and financial information.
 Responsible for requesting Death Certification pending doctor’s approval.
Bright Point Health (HELP/PSI) 06/2014 – 04/2015
Intensive Case Manager
 Conducted initial eligibility screening, conduct intakes/assessments and complete service plans
 Participated in Quality Assurance program to evaluate, monitor, identify problems
 Supervised Outreach Coordinator to ensure that admissions and discharges are consistent with individuals’ needs
 Participated in the interdisciplinary team care planning process
 Ensured that clients are contacted as needed to ensure retention in care
 Scheduled field visits, escorts and home visits as needed to help clients access care
 Participated Engagement clients with, mental health services, dental and primary provider
Bright Point Health (HELP/PSI)
Patient Navigator / Acting Care Manager 01/2013 - 06/2014
 Population: HIV/AIDS,Homeless, Mental illness and Chronic Disease problems
 Participated in integrated care efforts with all providers known to the client to monitor track and follow-up with
clients treatment plan and treatment progress; documented all progress
 Completed Assessments and developed care plans to prioritized goals and identify strategies to achieve goals for
each client
New York City Housing Authority 06/2012 – 11/2012
Inventory Specialist
 Ensured numbers where itemize, while preparing pilots for shipment and counted inventory
 Handled light receptionist duties and maintained files
Amida Care 01/2011 –0 4/2012
Care Coordinator Assistant
 Developed and coordinated patient care programs
 Managed and prepared public relations information
 Handled patient care to ensure high quality health care by monitoring providers/sites provide telephonic, face to
face outreach/engagement and service planning in the field all other duties
Storage Deluxe 06/2006-01/2011
Facility Manager
 Maintained budget, work schedule: payroll, deposits, A/R and A/P process,credits and invoices.
 Monitored financial control as directed by district manager in order to meet target deadlines
 Resolved customers’ grievances by determine optimal solution
EDUCATION: Bachelor’s Degree of Social Science, College of New of Rochelle, 2013 Bronx, NY