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KataCon4 FEBRUARY 22-23, 2018
Out Brief
Kata Summit 2018
Atlanta, GA
Lean Frontiers
CIS Representatives
Christopher Ferrier, SoCal
Reymundo Gloria, NorCal
Topics Map
Experiments Record
Kata Admin
The Kata Code
Coaching Tips
Learning Tips
Calls To Action
Gold Nuggets from
the experts
Kata Administration
• Change PDCA to Experiments – No Jargon
Experiments Record
Kata Administration
The Kata Code
1. Conditions are unpredictable
2. Enjoy the Learning Zone
3. Understand the direction, Grasp the current
condition, Establish a target condition
4. Beginners practice Kata exactly
5. Have a coach, be a coach
The Kata Code
More motivating than the end goal is
overcoming obstacles along the way
Therefore, write descriptive
obstacles and coach for right-size
experiments to produce frequent
feelings of accomplishment
Mike Rother
The Challenge
1. Start with Challenges
2. Challenge Everyone
3. Tie Challenges to Business Objectives
Julie Simmons
Numbers-Only Challenges Can Be Dangerous
By December 2018 IFC
100% of drawings
outside the 2-week
production window,
with the revision rate
inside the 2-week
window <2%.
By December 2018 IFC 100%
of drawings outside the 2-
week production window, with
the revision rate inside the 2-
week window <2% in a way
that optimizes for what is best
for the company, and our
customers, overall.
Current Condition
• Grasp
• Not about looking for waste
• What is the operating pattern?
• What would the customer want you to notice?
• The social condition is part of it too
Mike Radkte
Target Condition
Susan Janus
• Don’t go too easy, or too hard
• We only have to set the next one
• Mindset takes daily practice
• Coaches are helpful for everyone
• On hard days say, “We are earning it!”
• IK/CK is a gift from the heart
Obstacles
• Obstacles are the heartbeat of Kata
• More motivating than the end goal is
overcoming obstacles along the way
• People enjoy overcoming obstacles
• The target is irrelevant – Everyone can
experience the same feeling of accomplishment
Mike Rother
Obstacles
“ The best obstacle parking lots are written
in black ink, red ink, blue ink, green
ink, highlighter, lipstick…”
The default response of experienced
learners is to immediately run to the board
and update the obstacles every time a new
one pops up during an experiment
Write it, before we forget.
The most active part
The heartbeat
Brandon Brown
Obstacles
Well-written obstacles take a
characteristic and flesh it out a
step further
- Root Cause tools
- What is the negative impact?
- Specific – “Need 5S” vs “The silicone
gun was not where we needed it which
caused 5min of walking”
Experimenting
• Take a step with the intent of
learning something
“What obstacle are you
experimenting on?”
“What do you need to learn?”
Jeff Kopenitz
Coaching Tips
Tracey Defoe
• We’re all learning at the
storyboard
• Focus on feelings – as a
coach we can influence
feelings
• Honor Resistance. Normal in
adult learners, we expect it
Track where the
learner points
Watch what the
learner writes
Mirror the learner
Look interested
Be curious
Start with feet –
facing board “golden
triangle”
Coaching card in
hand – okay to wave,
point, and gesture
with it
Shoulders down –
relaxed.
Mike’s Comments
on Coaching
• Don’t leave learners in a state of
frustration or confusion
• The learners have to feel positive about
learning
• Keep it close-in and easy for beginners
• Make sure learners have some good
obstacle-overcoming experiences
Mike Rother, Dwayne Butcher
MAKE KATA FUN AGAIN
Learning Tips
• If you take care of your
board, your board will
take care of you
Learning Tips
• Point to your
board and read
what it says
Run the
experiment!
Gold Nuggets – Oscar Roche
• Strive – make great efforts to
achieve or obtain
• Get the opinions and feeling of
all involved
• Experiments are to remove the
obstacle
• How people think and feel is part
of the current condition and
should be considered
Gold Nuggets – Michael Lombard
• Every coaching cycle is an
opportunity to experiment
• Kata is a great way to deploy
strategy
• Having a coach helps us
maintain balance – chaos can
be good for getting results, but
we need to consider people’s
feelings
• Have a coach, be a coach
Gold Nuggets – Panel
Mike Rother, Michael Lombard,
Beth Carrington, Julie Simmons
On Honoring Resistance
“That was the best way you knew how
to do it up to yesterday. It got us to
where we are today. Can we partner to
look to see if there is an even better
way to do it tomorrow?”
Gold Nuggets – Skip Steward
• Be Intentional
• YouTube: Baptist Management System –
“Connecting the Dots”
Gold Nuggets – Richard Sheridan
“Let’s run the experiment!”
• Tear down the walls
• Two hearts : One Computer
• No bosses
• Babies at work
• Pairing
• Show and Tell
• Daily Standup – 70 people “Hey Menlo!”
• Extreme Interviewing
Gold Nuggets – Mark Rosenthal
“We are practicing the
building of
relationships between
people working
together toward a
common goal.”
Gold Nuggets – Mercy Health
1. Manage Processes
2. Develop People
3. Iterate toward a Challenge
Growth Mindset:
• Challenges help us grow
• I can develop my abilities
• Feedback is constructive
• Effort is necessary
• I am resilient
Gold Nuggets – John Shultz
• Kids (students) need
to own their education
journey
• Make actual
performance vs the
class as a whole
totally transparent
Calls to Action – Read This
“Jargon Free”
Calls to Action – Watch These
Calls to Action – Watch This
Calls to Action – Practice
Have a Coach, Be a Coach

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KataCon4 Atlanta 2018 Report Out

  • 1. KataCon4 FEBRUARY 22-23, 2018 Out Brief Kata Summit 2018 Atlanta, GA Lean Frontiers CIS Representatives Christopher Ferrier, SoCal Reymundo Gloria, NorCal
  • 2. Topics Map Experiments Record Kata Admin The Kata Code Coaching Tips Learning Tips Calls To Action Gold Nuggets from the experts
  • 3.
  • 4. Kata Administration • Change PDCA to Experiments – No Jargon Experiments Record
  • 6. The Kata Code 1. Conditions are unpredictable 2. Enjoy the Learning Zone 3. Understand the direction, Grasp the current condition, Establish a target condition 4. Beginners practice Kata exactly 5. Have a coach, be a coach
  • 7.
  • 8. The Kata Code More motivating than the end goal is overcoming obstacles along the way Therefore, write descriptive obstacles and coach for right-size experiments to produce frequent feelings of accomplishment Mike Rother
  • 9. The Challenge 1. Start with Challenges 2. Challenge Everyone 3. Tie Challenges to Business Objectives Julie Simmons
  • 10. Numbers-Only Challenges Can Be Dangerous By December 2018 IFC 100% of drawings outside the 2-week production window, with the revision rate inside the 2-week window <2%. By December 2018 IFC 100% of drawings outside the 2- week production window, with the revision rate inside the 2- week window <2% in a way that optimizes for what is best for the company, and our customers, overall.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Current Condition • Grasp • Not about looking for waste • What is the operating pattern? • What would the customer want you to notice? • The social condition is part of it too Mike Radkte
  • 17.
  • 18.
  • 19.
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  • 21. Target Condition Susan Janus • Don’t go too easy, or too hard • We only have to set the next one • Mindset takes daily practice • Coaches are helpful for everyone • On hard days say, “We are earning it!” • IK/CK is a gift from the heart
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  • 27. Obstacles • Obstacles are the heartbeat of Kata • More motivating than the end goal is overcoming obstacles along the way • People enjoy overcoming obstacles • The target is irrelevant – Everyone can experience the same feeling of accomplishment Mike Rother
  • 28. Obstacles “ The best obstacle parking lots are written in black ink, red ink, blue ink, green ink, highlighter, lipstick…” The default response of experienced learners is to immediately run to the board and update the obstacles every time a new one pops up during an experiment Write it, before we forget. The most active part The heartbeat Brandon Brown
  • 29. Obstacles Well-written obstacles take a characteristic and flesh it out a step further - Root Cause tools - What is the negative impact? - Specific – “Need 5S” vs “The silicone gun was not where we needed it which caused 5min of walking”
  • 30. Experimenting • Take a step with the intent of learning something “What obstacle are you experimenting on?” “What do you need to learn?” Jeff Kopenitz
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  • 38. Coaching Tips Tracey Defoe • We’re all learning at the storyboard • Focus on feelings – as a coach we can influence feelings • Honor Resistance. Normal in adult learners, we expect it
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  • 42. Track where the learner points Watch what the learner writes Mirror the learner Look interested Be curious Start with feet – facing board “golden triangle” Coaching card in hand – okay to wave, point, and gesture with it Shoulders down – relaxed.
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  • 46. Mike’s Comments on Coaching • Don’t leave learners in a state of frustration or confusion • The learners have to feel positive about learning • Keep it close-in and easy for beginners • Make sure learners have some good obstacle-overcoming experiences Mike Rother, Dwayne Butcher
  • 47. MAKE KATA FUN AGAIN
  • 48. Learning Tips • If you take care of your board, your board will take care of you
  • 49. Learning Tips • Point to your board and read what it says
  • 51. Gold Nuggets – Oscar Roche • Strive – make great efforts to achieve or obtain • Get the opinions and feeling of all involved • Experiments are to remove the obstacle • How people think and feel is part of the current condition and should be considered
  • 52. Gold Nuggets – Michael Lombard • Every coaching cycle is an opportunity to experiment • Kata is a great way to deploy strategy • Having a coach helps us maintain balance – chaos can be good for getting results, but we need to consider people’s feelings • Have a coach, be a coach
  • 53. Gold Nuggets – Panel Mike Rother, Michael Lombard, Beth Carrington, Julie Simmons On Honoring Resistance “That was the best way you knew how to do it up to yesterday. It got us to where we are today. Can we partner to look to see if there is an even better way to do it tomorrow?”
  • 54. Gold Nuggets – Skip Steward • Be Intentional • YouTube: Baptist Management System – “Connecting the Dots”
  • 55. Gold Nuggets – Richard Sheridan “Let’s run the experiment!” • Tear down the walls • Two hearts : One Computer • No bosses • Babies at work • Pairing • Show and Tell • Daily Standup – 70 people “Hey Menlo!” • Extreme Interviewing
  • 56. Gold Nuggets – Mark Rosenthal “We are practicing the building of relationships between people working together toward a common goal.”
  • 57. Gold Nuggets – Mercy Health 1. Manage Processes 2. Develop People 3. Iterate toward a Challenge Growth Mindset: • Challenges help us grow • I can develop my abilities • Feedback is constructive • Effort is necessary • I am resilient
  • 58. Gold Nuggets – John Shultz • Kids (students) need to own their education journey • Make actual performance vs the class as a whole totally transparent
  • 59. Calls to Action – Read This “Jargon Free”
  • 60. Calls to Action – Watch These
  • 61. Calls to Action – Watch This
  • 62. Calls to Action – Practice Have a Coach, Be a Coach