Kaseya Connect 2013: Policy-Driven Approach to Delivering IT Services

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Have you struggled to map your IT services with your network assets? Are you processing routines manually to ensure they happen? Do you know what assets are in compliance with your IT Services? Join us for this informative session as we answer these challenges through an automated policy driven approach to delivering your IT Services. Hear from one of your peers on how they have transformed their service delivery to nested polices and see how they pinpoint problem areas before they become an issue.

Policy-Driven Approach
to Delivering IT Services

Chad Gniffke
Product Manager
Aliso Viejo, CA
Gerald Beaulieu
VP, Product Marketing
Aliso Viejo, CA

www.kaseya.com
Scott Brown
Owner, TimbukTech
Peoria, IL

www.kaseya.com
Grab business cards from
the smart people

Who Gets It?
• Policy Management is part of the
core license. Everyone has access
to it.
• A few SaaS configurations do not
currently own it, but it is easy to
upgrade

Scott’s Goals for PM
• Save time & streamline onboarding
• Less configuration mistakes in
Kaseya
• Increased management accuracy
• Scalability

What did you learn?
• Changed it 3+ times
• The more granular you are the
better off you will be
• If you end of with a hundred
policies, don’t worry – it is good!
• Should have “dipped our toe in”
sooner

www.kaseya.com
Decrease
Management.
Compliance
Automation.

www.kaseya.com
Efficient Client
On-Boarding
Workflow

www.kaseya.com
Intelligent
Service Discovery
And Assignment

www.kaseya.com
New Labeling
System in 6.3

Unexpected Benefits
• Change management – unknown
installations
• More than on-boarding – Consistent
Service Delivery
• Auto-adjusting based on status of
the machine

www.kaseya.com
Copy Templates
Policy Management

Templates and Policy:
The Next Steps
• Matt Warburton and Ray Barber
• Tomorrow at 3:00PM
• Acacia Ballroom

www.kaseya.com
WANT MORE?
COME SEE US
IN THE LAB!

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