Global pricing survey and results. How does your MSP pricing model compare with your peers around the world? Presented with SPC International FKA MSP University. Dec 2013.
Leveraging Data in Financial Services to Meet Regulatory Requirements and Cre...Perficient, Inc.
Regulators have increased their scrutiny on the financial services industry in recent years and have levied fines against banks of all sizes – fines that have reached into the billions of dollars.
Because of this, the financial services industry is focusing considerable time and expense on capturing data to meet regulatory requirements in reporting, risk management, and compliance. Gathering, enhancing, and reporting the required data from multiple applications to meet regulatory demands is a significant challenge, and firms often address these data challenges as one-off projects with the objective of complying with a single regulation rather than improving risk management overall. Mergers and acquisitions further complicate these efforts by increasing the number of systems that information needs to be pulled from.
Meanwhile, revenue-generating exercises that could benefit from the availability of better client and market information often go unfunded due to an over-arching focus on regulatory compliance.
Rather than structure your data project as a tactical approach to meet regulatory requirements, learn how your data investment can drive true cost savings, fine avoidance, revenue creation, and competitive advantage.
This event promises:
• An experienced point of view on current regulatory, compliance and anti-money laundering issues that financial institutions are facing.
• Pros and cons of tactical versus strategic approaches to meeting regulatory requirements, specifically around data governance,
• Examples of how you can leverage data governance to drive compliance as well as competitive advantage.
At Purple Vision, we believe Salesforce offers the biggest single opportunity for every nonprofit organisation and we have produced a paper to explain why. Written by fundraisers for fundraisers who want to understand more about this opportunity, we share our experience and insights into:
1. Why Salesforce is so powerful and potentially game changing
2. What the benefits are for fundraising
3. How you can access these opportunities
My presentation at Finnish Dynamics User Group (FDUG) meeting on 2018-10-18. What were the highlights of this year's Ignite conference for the Dynamics 365 professionals & how the Power Platform has taken the game to a whole new level. Includes links to Ignite session recordings from where much of the material in this presentation has been collected from.
Software as a Service (SaaS) has come a long way from being just an iota to a budding industry. With rising market trends for SaaS, large numbers of companies are switching from the customary on-premise software to SaaS based applications. Though it’s an early start for SaaS, it has still managed to leave an enduring impression and has played a major role in the success of most small and medium sized businesses (SMBs).
Leveraging Data in Financial Services to Meet Regulatory Requirements and Cre...Perficient, Inc.
Regulators have increased their scrutiny on the financial services industry in recent years and have levied fines against banks of all sizes – fines that have reached into the billions of dollars.
Because of this, the financial services industry is focusing considerable time and expense on capturing data to meet regulatory requirements in reporting, risk management, and compliance. Gathering, enhancing, and reporting the required data from multiple applications to meet regulatory demands is a significant challenge, and firms often address these data challenges as one-off projects with the objective of complying with a single regulation rather than improving risk management overall. Mergers and acquisitions further complicate these efforts by increasing the number of systems that information needs to be pulled from.
Meanwhile, revenue-generating exercises that could benefit from the availability of better client and market information often go unfunded due to an over-arching focus on regulatory compliance.
Rather than structure your data project as a tactical approach to meet regulatory requirements, learn how your data investment can drive true cost savings, fine avoidance, revenue creation, and competitive advantage.
This event promises:
• An experienced point of view on current regulatory, compliance and anti-money laundering issues that financial institutions are facing.
• Pros and cons of tactical versus strategic approaches to meeting regulatory requirements, specifically around data governance,
• Examples of how you can leverage data governance to drive compliance as well as competitive advantage.
At Purple Vision, we believe Salesforce offers the biggest single opportunity for every nonprofit organisation and we have produced a paper to explain why. Written by fundraisers for fundraisers who want to understand more about this opportunity, we share our experience and insights into:
1. Why Salesforce is so powerful and potentially game changing
2. What the benefits are for fundraising
3. How you can access these opportunities
My presentation at Finnish Dynamics User Group (FDUG) meeting on 2018-10-18. What were the highlights of this year's Ignite conference for the Dynamics 365 professionals & how the Power Platform has taken the game to a whole new level. Includes links to Ignite session recordings from where much of the material in this presentation has been collected from.
Software as a Service (SaaS) has come a long way from being just an iota to a budding industry. With rising market trends for SaaS, large numbers of companies are switching from the customary on-premise software to SaaS based applications. Though it’s an early start for SaaS, it has still managed to leave an enduring impression and has played a major role in the success of most small and medium sized businesses (SMBs).
The challenge of product managers at most times is to have an objective and mathematical way to decide which product ideas to bet upon and reject "good ideas" against the "better" ones. Such things can be driven by ego or emotions, more so if you have cross-functional teams and owners. You ought to be at the top of your game and follow a rigorous process to ensure that you decide based on data.
Improve Customer Experience and Growth with Robust Product Data and eCommercePerficient, Inc.
As organizations digitize their business to drive better customer experiences and higher growth, many struggle to manage the demand across channels for rich, accurate and complete product data. To address this market need, Insite Software and inRiver partner to seamlessly integrate the power of product information management and eCommerce to optimize operations and improve the user experience.
Experts from Insite, inRiver and Perficient discussed the gap in the B2B eCommerce vendor landscape and how Insite and inRiver are filling it by:
-Offering a solid total cost of ownership
-Providing a nimble, best-of-breed solution that supports the customer’s omni-channel buying journey
-Allowing you to more efficiently manage key data processes and rich media for an improved, content-rich customer experience.
Datastax - The Architect's guide to customer experience (CX)DataStax
From scalability to data access to data governance, learn the specific performance and data requirements of a customer experience-ready data management platform.
Yammer External Networks: Engaging Customers and Partners Perficient, Inc.
Yammer has distinguished itself as an enterprise social network on the inside of organizations, but its potential for engaging external customers, partners and vendors remains largely unnoticed. Most organizations have yet to tap into Yammer's ability to extend its features outside of the company walls.
Find out how Yammer is redefining the traditional external network, and how its ease of adoption, powerfully interactive style of information sharing and governance tools combine with mobile accessibility and the power of the cloud to deliver social, secure and world-class external collaboration.
Subscribed 2016: SaaS Application Architecture DefinedZuora, Inc.
Gain best practices on how to architect a scalable ecosystem by checking out leading SaaS subscription businesses as they unveil their reference architectures.
Have you defined your reference architecture? Would you like to hear perspectives from three experts who have? How does your application footprint compare to the current and future state application ecosystem at Box, Dell, and Zuora? Come explore how these organizations are leveraging Zuora and other cloud technologies to fill critical business needs.
Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/
Move from Business Intelligence to Advanced Analytics by Integrating IBM SPSS...Perficient, Inc.
Standard business intelligence reports and dashboards are effective tools to describe the state of your organization or department. However, there are many questions that these tools cannot address, such as:
Why is this happening?
How will my organization be impacted if these trends continue?
What will happen next?
How can we change the outcome of this situation?
Advanced analytics tools are necessary to accurately and quickly address these questions through statistical analysis, forecasting, predictive modeling and intelligent optimization. By integrating advanced analytics solutions with existing business intelligence platforms, your organization will be better positioned to extract actionable insight from your data to gain a true competitive advantage.
Learn how your organization can extend its business intelligence investments in IBM Cognos TM1 by integrating with IBM's leading advanced analytics platform, SPSS. We'll discuss the capabilities of TM1 and SPSS, integration methodologies and strategies, and demo an integrated analytics environment.
Innovation Around Data and AI for Fraud DetectionDataStax
ACI, the Universal Payments company that moves about fourteen trillion dollars a day, services eighteen of the twenty largest banks, and three hundred of the largest retailers worldwide, is applying AI models and rules to combat fraud. Join Ken Chenis, Chief Architect at ACI Worldwide to learn about how their patent-pending innovation is helping them to power payments now, and into the future. Take a look at the webinar here -
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
B2B Customer Experience: 6 Keys to Drive Change and Digitally TransformPerficient, Inc.
A positive growth trend in B2B eCommerce is being driven by customer demand for convenience, cross-channel services, and an experience that delights. Digitally transforming the customer experience is critical to growth, but many organizations don’t know where to start.
B2B companies must realize that the digital customer experience will determine success or failure. Fortunately, Perficient has you covered – with expertise leveraging and integrating many of the leading marketing and commerce platform solutions to deliver extraordinary digital experiences.
Our webinar covered:
-Why customer experience management needs to be a keystone of your corporate strategy
-Key success factors to help you transform the B2B customer experience, including: personalization, search, mobile, content, user experience and more
-How to create a digital commerce roadmap with channels for all personas in your organization
-How Sitecore and InsiteCommerce provide consistent front-end marketing experiences with deep transaction system integration on the back end
What is dynamics 365? And How Microsoft is modernizing Dynamics using Office ...Nicolas Georgeault
We all know and love the way Microsoft modernize his Office stack but let’s talk a bit about the core of your business processes. During last WPC, Satya Nadella unveil the next evolution of Microsoft Business Applications with Dynamics 365. The idea is the modernization of all the Dynamics products using the power of cloud and local services. But the vision of Microsoft is a bit more complex. Dynamics CRM was already part of Office 365, during this session you will learn how Microsoft is planning to rebuilt a complete strategy on top of xRM and people relations like customers and partners relationships. We will talk how Office 365 Groups, Power BI, Power Apps, Microsoft Flow, And many more services will be used and impact to build the future of Dynamics CRM, AX and NAV to deliver an hybrid ERP capable to exploit your corporate Big Data in a global and open solution.
The idea is the modernization of all the Dynamics products using the power of cloud and local services. But the vision of Microsoft is a bit more complex. Dynamics CRM was already part of Office 365, during this session you will learn how Microsoft is planning to rebuilt a complete strategy on top of xRM and people relations like customers and partners relationships
Data is the new oil, the fuel for hypergrowth. It has ensured the success of the 3 companies worth more than $800Bn.
What are the ingredients of this success? How to fuel your own hypergrowth?
This series of meetups seeks to promote exchanges and discussions on how to use data for success.
The challenge of product managers at most times is to have an objective and mathematical way to decide which product ideas to bet upon and reject "good ideas" against the "better" ones. Such things can be driven by ego or emotions, more so if you have cross-functional teams and owners. You ought to be at the top of your game and follow a rigorous process to ensure that you decide based on data.
Improve Customer Experience and Growth with Robust Product Data and eCommercePerficient, Inc.
As organizations digitize their business to drive better customer experiences and higher growth, many struggle to manage the demand across channels for rich, accurate and complete product data. To address this market need, Insite Software and inRiver partner to seamlessly integrate the power of product information management and eCommerce to optimize operations and improve the user experience.
Experts from Insite, inRiver and Perficient discussed the gap in the B2B eCommerce vendor landscape and how Insite and inRiver are filling it by:
-Offering a solid total cost of ownership
-Providing a nimble, best-of-breed solution that supports the customer’s omni-channel buying journey
-Allowing you to more efficiently manage key data processes and rich media for an improved, content-rich customer experience.
Datastax - The Architect's guide to customer experience (CX)DataStax
From scalability to data access to data governance, learn the specific performance and data requirements of a customer experience-ready data management platform.
Yammer External Networks: Engaging Customers and Partners Perficient, Inc.
Yammer has distinguished itself as an enterprise social network on the inside of organizations, but its potential for engaging external customers, partners and vendors remains largely unnoticed. Most organizations have yet to tap into Yammer's ability to extend its features outside of the company walls.
Find out how Yammer is redefining the traditional external network, and how its ease of adoption, powerfully interactive style of information sharing and governance tools combine with mobile accessibility and the power of the cloud to deliver social, secure and world-class external collaboration.
Subscribed 2016: SaaS Application Architecture DefinedZuora, Inc.
Gain best practices on how to architect a scalable ecosystem by checking out leading SaaS subscription businesses as they unveil their reference architectures.
Have you defined your reference architecture? Would you like to hear perspectives from three experts who have? How does your application footprint compare to the current and future state application ecosystem at Box, Dell, and Zuora? Come explore how these organizations are leveraging Zuora and other cloud technologies to fill critical business needs.
Check out Zuora Academy for more actionable advice for finance, marketing, tech, operations, product, and more. All the info you need to build and run an amazing subscription business: https://www.zuora.com/academy/
Move from Business Intelligence to Advanced Analytics by Integrating IBM SPSS...Perficient, Inc.
Standard business intelligence reports and dashboards are effective tools to describe the state of your organization or department. However, there are many questions that these tools cannot address, such as:
Why is this happening?
How will my organization be impacted if these trends continue?
What will happen next?
How can we change the outcome of this situation?
Advanced analytics tools are necessary to accurately and quickly address these questions through statistical analysis, forecasting, predictive modeling and intelligent optimization. By integrating advanced analytics solutions with existing business intelligence platforms, your organization will be better positioned to extract actionable insight from your data to gain a true competitive advantage.
Learn how your organization can extend its business intelligence investments in IBM Cognos TM1 by integrating with IBM's leading advanced analytics platform, SPSS. We'll discuss the capabilities of TM1 and SPSS, integration methodologies and strategies, and demo an integrated analytics environment.
Innovation Around Data and AI for Fraud DetectionDataStax
ACI, the Universal Payments company that moves about fourteen trillion dollars a day, services eighteen of the twenty largest banks, and three hundred of the largest retailers worldwide, is applying AI models and rules to combat fraud. Join Ken Chenis, Chief Architect at ACI Worldwide to learn about how their patent-pending innovation is helping them to power payments now, and into the future. Take a look at the webinar here -
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
B2B Customer Experience: 6 Keys to Drive Change and Digitally TransformPerficient, Inc.
A positive growth trend in B2B eCommerce is being driven by customer demand for convenience, cross-channel services, and an experience that delights. Digitally transforming the customer experience is critical to growth, but many organizations don’t know where to start.
B2B companies must realize that the digital customer experience will determine success or failure. Fortunately, Perficient has you covered – with expertise leveraging and integrating many of the leading marketing and commerce platform solutions to deliver extraordinary digital experiences.
Our webinar covered:
-Why customer experience management needs to be a keystone of your corporate strategy
-Key success factors to help you transform the B2B customer experience, including: personalization, search, mobile, content, user experience and more
-How to create a digital commerce roadmap with channels for all personas in your organization
-How Sitecore and InsiteCommerce provide consistent front-end marketing experiences with deep transaction system integration on the back end
What is dynamics 365? And How Microsoft is modernizing Dynamics using Office ...Nicolas Georgeault
We all know and love the way Microsoft modernize his Office stack but let’s talk a bit about the core of your business processes. During last WPC, Satya Nadella unveil the next evolution of Microsoft Business Applications with Dynamics 365. The idea is the modernization of all the Dynamics products using the power of cloud and local services. But the vision of Microsoft is a bit more complex. Dynamics CRM was already part of Office 365, during this session you will learn how Microsoft is planning to rebuilt a complete strategy on top of xRM and people relations like customers and partners relationships. We will talk how Office 365 Groups, Power BI, Power Apps, Microsoft Flow, And many more services will be used and impact to build the future of Dynamics CRM, AX and NAV to deliver an hybrid ERP capable to exploit your corporate Big Data in a global and open solution.
The idea is the modernization of all the Dynamics products using the power of cloud and local services. But the vision of Microsoft is a bit more complex. Dynamics CRM was already part of Office 365, during this session you will learn how Microsoft is planning to rebuilt a complete strategy on top of xRM and people relations like customers and partners relationships
Data is the new oil, the fuel for hypergrowth. It has ensured the success of the 3 companies worth more than $800Bn.
What are the ingredients of this success? How to fuel your own hypergrowth?
This series of meetups seeks to promote exchanges and discussions on how to use data for success.
MSP Best Practice | Optimizing RMM Solutions and Increasing MSP ProfitsDavid Castro
MSP best practice. Content includes the following: Why it’s important to analyze the configuration of your RMM solution against industry best practices (and
where to get those practices and how do to the analysis); How to check thresholds and alerts against user roles and policy settings for maximum effectiveness; How to audit the integration of your RMM solution with your PSA tool, including a review of dashboards and reports – and learn why this is often overlooked; How to implement these changes to increase your profitability by 10% to 20%. Presented by Kaseya with SPC International (fka MSP University). October 2013
Opportunity for VARs and MSPs to help SMBs manage services and save IT management costs. Content includes the following: About Kaseya; Why sell/resell Kaseya; Prospecting; Creating opportunities and registering deals; And how to engage. Presented by Kaseya. March 2014
For SMBs using MSPs (and VARs) | How to Save Money with Managed IT ServicesDavid Castro
SMB opportunity to use MSPs to save IT management costs. Content includes the following: Who is Kaseya?; the current state of IT Systems Management; a discussion of why IT automation is key to SMB success; why Kaseya is used by solution providers; how SMBs need to prepare for the next wave in IT, how to get started with a Kaseya solution provider. Presented by Kaseya. March 2014
Pitch Deck to SMB End Users | Kaseya Partner Program VAR Onboarding ToolDavid Castro
Sales pitch deck for VAR Rep to use during sales process with SMB end user. Content includes the following: SMB situation analysis, SMB IT management issues, solution alternatives, what is Kaseya, why SMB chooses Kaseya, how VARs can position Kaseya and make money, how VARs can leverage Kaseya resources. Presented by Kaseya. January 2015
Lead Generation Best Practices | Kaseya Partner Program VAR Onboarding ToolDavid Castro
Best practices in lead generation, including 9 proven techniques, to help VARs generate sales demand (in SMB markets). Content includes the following: marketing campaign preparation, content planning, content publishing, lead generation techniques, lead conversion techniques, and analytics & tools. Several templates, many real world examples, and numerous best-practice tools included. Presented by Kaseya. February 2015
Cloud services brokerages evaluating the business caseSteve Crawford
Jamcracker presentation discusses the Cloud Services Brokerage model, and key factors to consider in evaluating the opportunity. Use-cases include communications and IT providers / distributors as well as enterprise IT organizations.
MSP Best Practice Integrating your RMM with your PSA Solution for Maximum Pr...Kaseya
The proper integration of your Remote Monitoring & Management (RMM) solution with your Professional Services Automation (PSA) tool yields service delivery efficiencies greater than the sum of their parts. But no vendor offers a true, tight integration of both technologies, so how do you accomplish this?
You Have To Follow A Best Practice
In this 60 minute webinar, former MSP owner and renowned MSP expert Erick Simpson of SPC International will teach you the importance of process integration and optimization, so you can get the most out of Kaseya and your PSA tool using effective service delivery management best practices.
In This Webinar You'll Learn:
Key industry best practices for PSA process design and implementation using several proprietary techniques – based on years of practical experience with all the common PSA tools)
How to integrate and configure best practice processes, procedures, workflows, forms, agreements, and templates for maximum effectiveness
What to expect during your integration journey, with examples of client onboarding, project initiation, change management, billing/accounting management, SLA management, marketing/sales process, and more
How other MSPs have used these techniques and increased profitability by 20% - or MORE
And much more
Thank you for the opportunity to share our partnership marketing platform with you!
Demand Metric’s mission is to make Analyst research for companies targeting marketing and sales professionals more modern, engaging and effective; superior in terms of practicality; and most of all, cost effective with a significant return on investment.
You will find that we are not like most other Analyst firms. Our goal is to be flexible to work with and provide options for all sized organizations.
Demand Metric’s Q1 Research Agenda and Virtual Summit on April 3, 2014 - Sales Enablement for Success: Research, Experts, Tools & Solutions - will focus on the strategies, technologies, tools and best practices used to empower sales and optimize the sales and marketing
partnership for better performance and profitability.
We are launching 6 Benchmark Reports & Infographics, 1 Best Practices Report with a maturity model and framework, 6 Technology Solution Studies, 8+ Vendor Profiles & Case Studies, 12 Analyst eWorkshops, 6 How-To Guides, and 2 Consulting Methodologies & Tool-Kits including dozens of practical templates and tools to engage our members and drive attendance of senior marketing & sales professionals.
Since our partners will be promoting their participation in our Summits, and we’ll be inviting our entire email list of 140,000+ senior marketing
and sales professionals to join us, we know this represents an exceptional opportunity for us to fuel your content marketing, thought leadership and lead generation programs.
We invite you to learn more about Demand Metric and participate in our upcoming program!
Cheers,
John Follett, CMO
Demand Metric
Invitation
Turning Big Data into Better Business OutcomesCisco Canada
The big data era is upon us as organizations are awash in social, mobile and machine-generated data. Opportunity abounds. But competition threatens. Further this high volume, data-at-the-edge environment challenges centralized data warehouse approaches typical with BI and Analytics today. Data virtualization provides a more agile, leave-the-data-where-it-lies way to fulfill BI and Analytic needs and achieve key business outcomes.
Customer Success. The biggest consulting industry you’ve never heard of.Leon Benjamin
A summary describing the value and status of customer success services to cloud based software vendors and why Customer Success used to be optional but now it's pretty much the whole game.
About East Coast Catalyst (Prepared by Tim Bourgeois)Tim Bourgeois
East Coast Catalyst is a digital consultancy specializing in strategy, marketing audits, and reputation management advisory services. Founded in 2010, the firm is located in Boston.
Vortrag von Raj Venkatesan und Kim Whitler an der HWZ-Darden Konferenz vom 8. Juni 2017 an der HWZ Hochschule für Wirtschaft Zürich.
https://fh-hwz.ch/conference
Building a Business Case for Innovation: Project Considerations for Cloud, Mo...Fred Isbell
Breakout Session from the 2015 TSIA Technology Service World event in Las Vegas attended by 1,500+ service & support professionals. Provided insight into:
1.) The next wave of innovative technology and business solutions
2.) Key insights from industry influencers and experts to assist in building a business case
3.) Case studies from SAP projects & customers showcasing the results, business impact, and best practices to managing next-generation projects and solutions
Understand the What, Why & How of Digital Transformation Featuring 451 ResearchVMware Tanzu
Why did we hear so much about “Digital Transformation” in 2016, and frankly what does it mean? While it's easy to dismiss the phrase with an eye-roll, there's no better phrase to represent improving how IT is used to help drive business innovation...and the huge changes organizations must go through to be successful. This webinar with Nick Patience, Research Vice President for 451 Research's software team, and Michael Coté of Pivotal will discuss a pragmatic definition and approach to Digital Transformation as seen through the experiences of organizations who've lived through it.
Digital Transformation is about fundamentally rebuilding business and IT processes, not just about building apps. 451 Research defines Digital Transformation as “a result of IT innovation that is aligned with and driven by a well-planned business strategy, with the goal of transforming how organizations serve customers, employees and partners.” Some main features of a successful transformation include the ability to quickly react to market demands, and use information to make better decisions and serve constituents more effectively.
In this webinar Nick Patience of 451 Research and Pivotal’s Michael Cote will discuss:
- Why now is the time for Digital Transformation
- How the balance of power between customer and provider contributes to this new revolution
- Shifting priorities that require new practices and processes and the technical tools and platforms that support them
- Real-world examples of organizations that have been there (we’ll share all the gorey details, including what worked and didn't work for them)
View the webinar here: https://www.brighttalk.com/webcast/14891/242781
3 Critical Success Factors for MSPs Moving to the CloudCSBcommunity
This presentation was delivered at the Cloud Partners Conference in Chicago on September 11, 2013. It describes the 3 Critical Success Factors for MSPs who are transforming their business model to become a Cloud Service Broker.
ETDP 2015 D1 SMAC & the Journey from Automation to Digital Factory - Snjeev K...Comit Projects Ltd
COMIT/Fiatech Conference 2015, Hallam, London
Sanjeev Kapoor, Senior Project Manager, Emerging Technologies, Ford Motor Company
Note: This presentation is an amalgam of the two presentations in the agenda.
• Introduction to Manufacturing Automation, Digital Factory and Industry
• Smarter, safer robots bringing automation in manufacturing industry
• The Digital Factory Lifecycle and Case Studies
• How Digital Factory has positively impacted manufacturers enabling them to produce
Faster, Cheaper and Better Products
• Difference between “looking digital and being digital”
• The DNA of a Digital Enterprise & how Digital Factory is enabling Digital Industry
What is SMAC (Social, Mobile, Analytics and Cloud)?
• Key Trends in Social, Mobile, Analytics and Cloud Technologies
• How SMAC Technologies collectively can digitally transform your organization?
• Case Studies – How organizations across industries are leveraging SMAC Technologies for innovation and business growth?
• Future of SMAC Technologies
SI Alliance Marketing - Insurance Analytics Solution WebinarDavid Castro
Go to market joint webinar presenting digital transformation process and impact using insurance analytics. State Auto insurance customer, Deloitte strategic SI and solution development, and Qlik analytics technology. Presented by Qlik. 2016.
SI Alliance Marketing - GTM Bill of Materials KitDavid Castro
Go to market standard bill of materials kit for use with SI Alliance marketing campaigns. Best practice for organizing assets, such as value propositions, demand generation campaigns, and case study/use case/client references to help build sales pipeline in enterprise accounts. Presented by Qlik. 2018.
MSP Sales Best Practice | How to Close Sales LeadsDavid Castro
MSP sales tactics and best practices. Content includes the following: How to plan and prioritize your efforts using your list of qualified leads; Sample goal-setting techniques to help you get ready for a sales appointment; How to identify your best sales opportunities (and avoid wasting time on deals that will never close); How to prepare for – and how to handle – the 4 or 5 most common sales objections; How to use 3 effective closing techniques that will help you win new business. Presented by Kaseya with MSP Sales Pros. September 2013.
MSP Sales Tactics | How to Create Effective Marketing MessagesDavid Castro
MSP sales tactics and marketing best practices. Including the following. An effective framework to help you organize your messaging strategy; Common IT management issues that you can solve using managed services; Common solution areas to help you differentiate your firm; Popular Calls-To-Action that reinforce your capabilities to solve IT management issues; A sample elevator pitch for your MSP firm; and 6-step sample email creative process that helps you get an appointment with a Prospect. Presented by Kaseya with MSP Sales Pros. May 2013.
MSP Sales Tactic | Using Kaseya to Perform an IT Network Assessment to Win Ne...David Castro
MSP sales tips and techniques. How to use Kaseya to perform an IT network assessment as an effective sales prospecting tool. Topics include how to create a sales pitch for using IT network assessments, what types of network information to gather, and how to analyze the data. Also discussed are tips on how to use Kaseya as the technology that enables this sales tactic, how to prepare for the client meeting to be ready to answer questions - and objections. See a sample Report of Findings and learn how to use the summary report to convert the prospect to a new MSP client.
MSP Marketing Tips | Tools and Examples for Differentiating Your Business to ...David Castro
MSP marketing tips and best practices. How to differentiate your business to win more customers. Sample tools, techniques, and real world MSP samples of positioning diagrams, value propositions, differentiated messages, and other tips from Kaseya and Kaseya MSP customers. Presented by Kaseya and MSP Sales Pros. Apr 2013.
MSP Sales Tactic | Conducting Effective Network Assessments to Win New ContractsDavid Castro
MSP sales best practices. How to conduct a network assessment using Kaseya and how to do so to win new MSP contracts. Presented by MSP University and Kaseya. Apr 2013.
MSP Positioning & Messaging | How to differentiate your MSP business to win m...David Castro
MSP positioning and messaging best practices. How to differentiate your MSP business to win more customers. Presented by Kaseya and MSPSalesPros. Feb 2013.
A Starter Guide to IT Managed ServicesDavid Castro
Making the switch to MSP is worth the time and effort because MSPs are approximately 200-400% more profitable than non-MSPs. And MSPs are 3x to 10x more valuable than traditional VARs. This 21-page guide will help you: --Develop and execute on a solid business strategy for running a managed services company --Choose the right IT systems management solution to help enable your vision --Price your managed services fairly, competitively, and profitably --Understand MSP pricing and profit scenarios including cost, profit, and MRR/project/breakfix calculations and analysis --Avoid some common pitfalls --Understand the benefits that come with implementing managed services correctly --Understand how an IT service provider successfully rolled out managed services for its customers and transformed into one of the largest MSPs in the country. December 2012.
MSP Best Practice | Staffing for Growth and Core KPIs to UseDavid Castro
MSP best practices. How to sfaff your MSP with the right type and quantity of technicians for maximum growth and profitability. Examples of several core KPIs used by best in class MSPs. Presented by Kaseya and Redmond Channel Pro magazine. November 2012.
MSP Best Practice | Using Strategic IT Roadmaps to Get More ContractsDavid Castro
MSP best practices. How to use strategic IT roadmaps to win more business and get larger managed services contracts. Presented by Kaseya and Ant Farm. May 2012.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
MSP State of the Union 2013 | Global Pricing Benchmark Survey and Results
1.
2. Your Host
Erick Simpson
Erick
Simpson
Vice President & CIO, SPC International
Mr. Simpson is a recognized IT and Managed Services Author,
Speaker and Trainer, and contributor to numerous industry
publications and events. Author of "The Guide to a Successful
Managed Services Practice", the definitive book on Managed
Services, and the follow-ups in MSP University’s Managed Services
Series “The Best I.T. Sales & Marketing BOOK EVER!” and “The
Best I.T. Service Delivery BOOK EVER!”, as well as his newest book
“The Best NOC and Service Desk Operations BOOK EVER!”, Erick
has also co-authored the HTG publication “Peer Power – Powerful
Ideas for Partners from Peers”. Erick's prior experience includes
overseeing the design, development and implementation of
Enterprise-level Help Desks and Call Centers for Fortune 1000
organizations.
Vice President & CIO
SPC International
www.spc-intl.com
•
•
•
•
Over 20 years experience in the IT industry
Microsoft MCP, SBSC
Author, Speaker and Trainer
Built Call Centers and Service Desks for
Fortune 1000 Organizations
3. Speaker Spotlight
David Castro
David
Castro
Director, Marketing | Partners & Service Providers at
Kaseya
Mr. Castro drives the Kaseya partner and service provider go-tomarket strategy and leads all marketing functions, including
market analysis, marketing communications, demand generation
and management, and partner enablement and relationship
management. He has more than 15 years of software, hardware,
and services management experience in various commercial
markets, including finance, healthcare, education, and
government. He has presented on a wide variety of channel best
practice topics to VARs, SIs, and MSPs at numerous partner
events, including sessions at CompTIA, SPC International, Ingram
Micro, Marketo, Kaseya, HTG and Autotask.
Director of Marketing
Kaseya
www.Kaseya.com
•
•
•
Over 15 Years Software/Hardware Services
Experience
Recognized Speaker and Industry Expert on IT
Business Improvement Best Practices
Professional Market Researcher and Demand
Generation Expert
4. Agenda
• Introduction to Kaseya
• Presentation of Kaseya’s 2013 MSP Pricing
Survey Results
• Analysis of Data and Conclusions
5. About Kaseya
•
•
•
•
•
•
•
•
Founded in 2000
Over 10,000 customers and a presence in over 20
countries
Award-winning IT systems management software offered
as SaaS and on-premise
Serving customers across industries including government,
military, retail, healthcare, education, financial, and more
Serving both Managed Service Providers and IT
departments
Gartner Magic Quadrant 2013 – Visionary: Client
Management Tools
New management team and backing from Insight
Venture Partners in 2013
New acquisitions:
–
–
–
Rover Apps for BYOD
Zyrion Traverse for Cloud & Network Monitoring
365 Command for Office 365 administration
6. The IT Marketplace Is Changing
Source: Gartner (2013), IDC (2012), Forrester (2013), Kaseya (2013), Dell (2013)
9. The Survey & Methodology
•
•
•
•
•
•
Annual survey of worldwide user base (Q3 2013)
Sample size 1000+
Responses from 20+ countries
Prices converted to $USD at FX rates as of 11/1/13
MSP users with 90 to 45,000 devices under management
MSP users/demographics include
– Break-fix, monitoring only, pure-play MSP, cloud SP, and power-user MSP
– Owners, principals, directors, managers, administrators, technicians
• Simple statistical analysis (median and 1s)
10. Observation 1:
CIOs still need MSPs to help with big IT management issues
Source: Survey of 911 Kaseya Customers
11. Observation 2:
MSPs have evolved beyond break-fix, yet many offer similar core services
Source: Survey of 391 Kaseya Customers
12. Observation 3:
The main MSP pricing model is “tiered” – followed closely by “per-user”
Source: Survey of 611 Kaseya Customers