Accurate and efficient asset discovery is an integral part of IT operations management. Key concepts of successful asset discovery, either by scanning the network or Active Directory, will be the key topic of discussion in this session. You will also learn about advanced fingerprinting techniques used within Kaseya Virtual System Administrator (VSA) and Kaseya Traverse to present key performance indicators for monitoring. Finally, we will explore how asset discovery is not only limited to servers and workstations, but expanding into mobile devices and applications in the highly distributed and cloud-enabled networks.

1. Kaseya Asset Discovery
Rajib Rashid
Sr. Director, Product Management
Copyright ©2014 Kaseya 1

2. Kaseya Asset Discovery
The information in this presentation is confidential and proprietary to Kaseya and may
not be disclosed or distributed without the prior written permission of Kaseya. This
document, and any related presentation, as well as Kaseya's strategy, possible future
developments, products, platforms, directions and/or functionality are all subject to
change without notice at Kaseya’s sole discretion. The information in this document
does not constitute a commitment, contract, promise or legal obligation to deliver any
material, code or functionality. This document is provided without warranty of any
kind, either express or implied, including but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, and non-infringement. This document
is for informational purposes only and may not be incorporated into a contract.
All forward-looking statements, including those set forth in this presentation, are
subject to various assumptions, risks and uncertainties that could cause actual results
to differ materially from projections. Readers are cautioned not to place undue
reliance on such forward-looking statements, and specifically, not to rely upon such in
making purchasing decisions.
Copyright ©2014 Kaseya 2

3. Discovery Use Cases
Copyright ©2014 Kaseya 3

4. Discovery Use Cases
 Asset Management
– Locate server/workstations in network
– Automatic Kaseya Agent deployment
– Launch Remote Control, Agent Procedure
 Performance Monitoring
– Query local/remote devices
– Verify availability, measure performance
– Raise alarm, open trouble ticket
 No “one size fits all” solution
Copyright ©2014 Kaseya 4

5. VSA/Network Monitor
Copyright ©2014 Kaseya 5

6. VSA/Network Monitor
 LAN Watch
– Ping sweep within local network
– Port scan, MAC address for classification
 Domain Watch
– Synchronize Active Directory data
 Network Monitor Integrated
– Monitor assets from VSA Discovery
Copyright ©2014 Kaseya 6

7. Network (LAN) Discovery
Copyright ©2014 Kaseya 7

8. Domain (AD) Integration
Copyright ©2014 Kaseya 8

9. Traverse Advanced Monitoring
Copyright ©2014 Kaseya 9

10. Traverse Discovery Workflow
Copyright ©2014 Kaseya 10

11. Traverse Discovery Result
Copyright ©2014 Kaseya 11

12. Network Topology/Dependency
Copyright ©2014 Kaseya 12

13. Smart Event Suppression
 Root cause analysis
– Check availability of upstream devices
– Identify real cause of outage
– Highlight affected devices/applications
 Eliminate false alarms
– Prevent alarm flood from affected devices
Copyright ©2014 Kaseya 13

14. Asset Fingerprinting
Copyright ©2014 Kaseya 14
 Device Signatures
– Identify device type, running application
– Locate key performance/availability metrics
– Default thresholds based on industry standard
– Facilitate rapid deployment
Traditional
Approach
Locate
MIBs
Load,
Compile
Identify
Metrics
Adjust
Thresholds
Start
Monitoring
Traverse
Solution
Perform
Discovery
Start
Monitoring

15. Supported IT Infrastructure
Copyright ©2014 Kaseya 15
•Arrowpoin
t
•F5
•Coradiant
•Peribit
•Bluecoat
• Riverbed
•NetApp
•Brocade
•Sun T300
•ADIC
•Dell
•EMC
Applications Firewalls
•Oracle, SQL Server, DB2, MySQL
•Exchange, Lotus Notes
•IIS, Apache, WebLogic, WebSphere, Java, JMX
•Citrix, AD, DNS, DHCP, WINS
•Blackberry
Network
•Routing (BGP, OSPF, RIP)
•Frame Relay & ATM
•WiFi, RMON2
•Cisco, Foundry, Juniper, Avaya, Amperion, Neoteris
Servers
• VMware vSphere, Xen, HyperV
• Dell OpenManager
• Compaq Insight Manager
• Cisco UCS, CUCM
• Linux, Solaris, HP-UX, Windows, Novell
Content Delivery
Storage
Fixed Wireless
Voice over IP
Environmental Management
•Netscreen
•Checkpoint
•Fortinet
•PIX
•NetASQ
•Kagoor
•Broadworks
•DragonWave
•NextNet
•Redline
•Tasman
•Liebert
•APC
•NetBotz
•Valere
•Omnitroni
x
•Cyclades
•Cisco Call Manager
•Cisco IP-SLA

16. Future Discovery Direction
Copyright ©2014 Kaseya 16

17. VSA Discovery Roadmap
 Key objectives
– Strong focus on user experience
– Utilize best-of-breed technology
– Improve reliability and consistency
 Approach
– Enhance LAN discovery engine
– Augment server audit data
– Retain feature parity
Copyright ©2014 Kaseya 17

18. Evolving Asset Discovery Scope
 Beyond servers/workstations
 Hybrid cloud/virtualized environments
– Elastic compute resources
– vMotion/DRS
 SaaS Applications
– Google Apps, Office 365
– User synchronization
 Storage Area Network
Copyright ©2014 Kaseya 18

19. Copyright ©2014 Kaseya 19
Questions and Answers
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