Karyn McCluskey Dealing with Ambiguity - How can I be sure?
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Karyn McCluskey, Director, Scottish Violence Reduction Unit. Karyn McCluskey has worked in the police for the last 20 years in Sussex,Lancashire, West Mercia, as head of intelligence analysis. She joined Strathclyde Police 10 years ago as and was responsible for setting up the intelligence function. In 2004 she and John Carnochan wrote the report on Violence Reduction for Strathclyde police proposing a different way of addressing violence in Scotland. 'Dealing with Ambiguity - How can I be sure'? Scotland's ambition is to be "the best place in the world to bring up your kids". The violence reduction strategy and work, is one of the foundations of this aspiration becoming a reality, focussing on early years, and broader prevention. We know that the gap between strategy and activity is often wide, and the complexity of some of the issues we face often overwhelm us and inhibit us from taking action for fear of failure. Further, the way that we operate as agencies and organisations can seem feeble in the face of the challenges of 21st century UK. I am going to discuss what I have learned in tackling violence as an 'infection' and how to prevent it. I will look at 'failure analysis' as a way of improving our service, and about creating the 'mood music' in people and organisations around trying unusual and innovative approaches to making delivering a better place for our children.
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Karyn McCluskey Dealing with Ambiguity - How can I be sure?
- 1. Dealing with Ambiguity – ow can I be sure?
- 2. ‘Of all the small nations of this earth, perhaps only the ancient Greeks surpass the Scots in their contribution to mankind.’ Sir Winston Churchill
- 3. If you torture data sufficiently, it will confess to almost anything. F.Menger.
- 4. United Nations Peace Monitor • DEATHS BY VIOLENCE PER 100,000: • 1. SPAIN/GREECE 1.3 • 10. MALTA 2.5 • 11 ICELAND 2.6 • 13. CANADA 2.7 • 16 NORTHERN IRELAND 3.5 • 22 ENGLAND AND WALES 4.2 • 29 ROMANIA 5.1 • 37 ALBANIA 6.2 • 40 SCOTLAND 7.3 • 42 UNITED STATES 7.9 • 44 ISRAEL 8.3 • 77. COLOMBIA 77.1
- 6. • The challenges we face converge, intertwine and often remain largely beyond our understanding. Most of us suspect that the “experts” don’t really know what’s going on and that as a species we’ve released forces that are neither managed nor manageable.” – Thomas Homer-Dixon (Paper by Prof Phil Hanlon University of Glasgow 2009)
- 9. Violence makes you ill
- 10. HOW TO STOP EPIDEMICS 1. Interrupt transmission 2. Change behavior 3. Change norms
- 11. Question: How do you know when an idea is innovative?
- 13. If you give people a choice between tough or soft policing they’ll choose tough. If it’s the choice between tough or smart policing – they’ll choose smart.
- 14. 10 Year Plan
- 15. Primary Prevention Key Prevention Strategies 1.Developing safe and stable relationships& 2.Developing life and social skills& 3.Challenging cultural and social norms that support violence 4.Reducing access to lethal means 5.Reducing availability and harmful use of alcohol
- 17. • EARLY YEARS / PARENTING – (The most important job in the world)
- 19. FACT Parenting and early years support is the foundation of the violence reduction .
- 20. Reducing risk factors for violence Youth Violence Intimate Partner Child Abuse Elder Abuse Sexual Violence Increased access to pre and post natal care Home visiting programmes Parenting programmes Social development training for children Child abuse victim treatment programmes Training health staff to identify / refer victims Alcohol / drug use reduction strategies
- 22. OPINION: We need to jail those we are afraid of, and not those we are mad at. Rather have mandatory programmes than mandatory sentencing.
- 23. NEWS Radical change in the design and delivery of public services is necessary to tackle the deep-rooted social problems that persist in communities across the country FLASH!
- 28. Risk Mitigation in Innovation • Empathy – deep connection and understanding of the people you are trying to serve. • Prototyping – development of solution – so ‘failure’ becomes something that is learning that’s built on quickly. • Openness – transparency and openness allow for quick understanding of problem.
- 29. PROBLEM In most cases, STRATEGY is separated by ACTIVITY by a wide gap.
- 30. Leadership on the line • Leaders need to have the stomach for conflict, ambiguity and uncertainty. • Holding steady in an adaptive context is critical. • Set the ‘mood music’ - This is more than running an organisation its about making children and young people’s lives safer.
- 31. • Political Will – attitudinal and ideological readiness to bring down violence – may be far more important than the choice of concrete means to achieve the end. • A successful plan will require the key actors – health, CJ, Police, prisons etc to commit to this aim. • Information and education – changing society’s view about the nature and causes of crime and the way ahead. • Public opinion and the role of the media – engaging them to retain a sober and reasonable attitude to violence reduction. • Constructive Crime prevention alternatives – if nothing else is offered, the law and prison will be used as the primary shield against crime.
- 32. THE FOCUS TEST: • Who are you?_________________ • What do you do?________________ • Why does it matter?_______________
- 33. Theory of Moral Sentiments • “How selfish soever a man may be supposed, there are evidently some principles in his nature which interest him in the fortunes of others and render their happiness necessary to him, though he derives nothing from it except the pleasure of seeing it.” Adam Smith
- 34. THANK Q “Work as if you live in the early days of a better Nation”
- 35. Feral pig ‘drinks 18 cans of beer, fights cow and then passes out drunk under tree’
Editor's Notes
- Morning Delighted Full of experts If I am rubbish this morning, don’t tell the other group – as I can completely change it by the afternoon. REALISED AS I SAW THE BREATH OF PROGRAMME HOW MANY EXPERTS ARE IN THIS ROOM – FROM KINSHIP CARE, DOMESTIC ABUSE, DENTAL HEALTH (ONE OF MY FAVOURITE GROUP OF PROFESSIONALS WHO’VE DONE SO MUCH WORK FOR US IN INTERVENING IN ABUSE IN SCOTLAND, SOCIAL PEDAGOGY IN SCOTALDN – IRN BRU AND HAGGIS? DEALING WITH AMBIGUITYWE NEED TO TAKE A STEP BACK – LOOK AT THE BIG PICTURE, IN THE MIDST OF THIS FAST PACED, TURBULENT AND TARGET DRIVEN LIFE. WE DON’T NEED TO CHOOSE BETWEEN REFLECTING AND ACTING – BUT WE NEED TO DO BOTH – AT THE SAME TIME – HAVE THE CLARITY OF KNOWING WHAT TO DO AND WHEN. ALSO THE COURAGE TO SAY ‘I DON’T KNOW’ ON MOST DAYS, IF I AM TRUE TO MYSELF ,I’VE DECIDED THAT I SEEM TO BE ABLE TO SIT WITH DISCOMFORT, AND LIVE WITH ‘NOT KNOWING’. I KNOW THAT TO DEAL WITH THE AMBIGUITY THERE ARE TIMES THAT I NEED TO COLLABORATE, TIMES THAT I NEED TO STEP UP, IN OTHER TIMES I NEED TO STEP BACK AND REFLECT – ENGAGE THOSE MOST AFFECTED BY THE CIRCUMSTANCES IN DECISION MAKING. IN OTHER TIMES – YOU JUST NEED TO GO FORWARD RELENTLESSLY. FOR ME. HOLDING THIS AMBIGUITY IS ABOUT WORKING FEROCIOUSLY FOR A BETTER OUTCOME, WITHOUT TAKING MYSELF TOO SERIOUSLY. I ACCEPT SCOTLAND AS IT IS – BUT I’D LIKE TO MAKE IT BETTER AND NOT WORSE. I AM NO IDEALIST – I CANNOT DO EVERYTHING – THAT WAY MADNESS LIES.
- ADAM SMITH _ empathy is the glue that keeps society together.. BUT WANT YOU TO THINK OF HUME IN THIS CONFERENCE - WHO SAID THAT TRUTH SPRINGS FROM ARGUMENT AMONG FRIENDS – AND WE ARE ALL FRIENDS HERE, UNITED IN OUR ATTEMPTS TO CHANGE THE LIVES OF THE MOST VULNERABLE, OUR MOST PRECIOUS COMMODITY – NOT OIL, BUT THE CHILDREN AND YOUNG PEOPLE. SO DEBATE, DISCUSS, DISAGREE AS YOU GO FORWARD – NO VIOLENCE HOWEVER.–
- IT STRUCK ME IT’S A LITTLE LIKE BOILING A FROG – WE HAVE BECOME SO USED TO THE REPORTS OF VIOLENCE AND MURDERS, WE HAVE BECOME DESENSITISED. YET WHEN WE HAVE A MURDER, THESE MAMMOTH SHRINES APPEAR TO THE VICTIM (SO MUCH SO WE EVEN HAVE A SHRINE SCENE MANAGEMENT POLICY TO DEAL WITH THEM), SO SOME PEOPLE FEEL OUTRAGED. I WONDERED IF WE COULD CAPITALISE ON THE OUTPOURING OF GRIEF AND PUT UP A PLACARD WHICH SAID ‘ HAVE YOU HAD ENOUGH, COME TO A COMMUNITY MEETING – DO SOMETHING’ WHEN I PUT THIS TO SOME OF MY CHURCH COLLEAGUES, THEY SUGGESTED I WAS A LITTLE CRASS.
- YET, OVER THE LAST DECADE IN TRYING TO PLAY A SMALL PART IN A MOVEMENT WHERE WE ARE A SAFER, LESS VIOLENT SOCIETY, I REALIZE IF WE ARE TO TRULY CHANGE THINGS AND TO CREATE A BETTER, FAIRER, SAFER PLACE FOR OUR YOUNG AND OLD TO GROW, THEN WE MUST ENVISION A NEW FUTURE. – and that’s not about increasingly tougher policing. Any intelligent fool can make things bigger and a lot more complex….it takes a touch of genius – and a lot of courage to move in the opposite direction. NOT MY QUOTE. So WE DIDN’T USE THE CRIMINAL JUSTICE MODEL in Scotland – TOO NARROW, TOO PRECRIPTIVE NOT SOLUTION FOCUSSED – AND IT HAD TAKEN US ONLY SO FAR…don’t get me wrong we had great detections, prisons are full. Although I’m not sure full prisons is how I would measure long term success. WE HAD 18000 COPS – 5M PEOPLE – THE MATHS DOESN’T WORK.
- ARISTOTLE – POVERTY PARENT OF CRIME. BUILDING CRIMINAL JUSTICE CAPACITY FOR 10 15 YEARS HENCE – THAT’S AN ADMISSION THAT WE WILL FAIL THE PRIMARY 1’S IN OUR CLASSROOMS TODAY. WE CAN HAVE NO MISPLACEs EMPATHY – NO COMPASSION FATIGUE – NO TALK ABOUT ‘GOOD ENOUGH’
- Diverting young people from going into CJ system has been wonderful in Scotland – SEEN A DRAMATIC CHANGE more needed but what a change. Social Capital – children primary schools…. BYSTANDER – ATTITUDES TOWARDS WOMEN – EDUCATION – BUILDING SOCIAL CAPITAL.
- In T.S. elliots, in The Hollow Men, writes ‘Between the idea. And the reality. Between the motion. And the act. Falls the shadow.’ It is in the shadows that things fail. Where we fail to achieve our goals because we are too fearful of the journey, too risk averse, unsure of our skills, and the most cataclysmic of all the ‘terror of error’ When Obama was running for presidency in 2007 he talked about the ‘smallness of our politics’, what he said stayed with me in relation to our journey. “What’s stopped us from meeting these challenges is not the absence of sound policies and sensible plans. What’s stopped us is the failure of leadership, the smallness of our politics — the ease with which we’re distracted by the petty and trivial, our chronic avoidance of tough decisions, our preference for scoring cheap political points instead of rolling up our sleeves and building a working consensus to tackle big problems.”
- IN A LEADERSHIP ROLE – WE NEED TO HAVE THE STOMACH FOR CONFLICT, AMBIGUITY AND UNCERTAINTY – YET STILL HOLD STEADY. WE WILL NEED TO LIVE BY OUR DEEPEST VALUES, LISTEN TO EACH OTHER AND BE CURIOUS ABOUT WHAT THE FUTURE WILL BRING. THIS IS TRUE PARTICULARLY IN POLICING, WHEN WE SEEM TO BE INCREASINGLY TARGET DRIVEN. SOMETIMES I RATHER LIKE SCARING THE LIVING DAYLIGHTS OUT OF EACH MYSELF AND OTHERS, I THINK THAT’S NO BAD THING.
- I know Scotland is better now, I know Scotland is safer now, but we are not there yet. Too many lives are still blighted by violence, there can be no complacency. We must keep trying, all of us – for we are presented with the opportunity to make some real change – to change the destiny of some of the most excluded in our country and to improve their outcomes and those of their children. This is within our grasp. Violence reduction has been about people, particularly the most alienated. We interviewed for a work program – we had a young woman come in – had been addicted to drugs – now clean, been many years in prostitution, never been for an interview, covered in self harm marks – we asked that old interview staple ‘why should we take you?’ …to which she replied “Oh, I wouldn’t take me” – so we did. Many of our offenders have children and we know that a high percentage of children of offenders also end up taking the same path. The one think we must do – is to make it better for the children – to see their parents fulfilled, happy, part of something, proud – working…may start a change – and that’s worth doing. John Cleese summed it up when he said “It's not the despair. I can take the despair. It's the hope I can't stand.” Well, I think we could all do with a little hope.
- ALCOHOL – JUST LIKE THE SLIDE – OUR NEXT BIG STEP WILL BE TO WE NEED TO TAKE A STEP BACK – LOOK AT THE BIG PICTURE, IN THE MIDST OF THIS FAST PACED, TURBULENT AND TARGET DRIVEN LIFE. WE DON’T NEED TO CHOOSE BETWEEN REFLECTING AND ACTING – BUT WE NEED TO DO BOTH – AT THE SAME TIME – HAVE THE CLARITY OF KNOWING WHAT TO DO AND WHEN. ALSO THE COURAGE TO SAY ‘I DON’T KNOW’ ON MOST DAYS, IF I AM TRUE TO MYSELF ,I’VE DECIDED THAT I SEEM TO BE ABLE TO SIT WITH DISCOMFORT, AND LIVE WITH ‘NOT KNOWING’. I KNOW THAT TO DEAL WITH THE AMBIGUITY THERE ARE TIMES THAT I NEED TO COLLABORATE, TIMES THAT I NEED TO STEP UP, IN OTHER TIMES I NEED TO STEP BACK AND REFLECT – ENGAGE THOSE MOST AFFECTED BY THE CIRCUMSTANCES IN DECISION MAKING. IN OTHER TIMES – YOU JUST NEED TO GO FORWARD RELENTLESSLY. FOR ME. HOLDING THIS AMBIGUITY IS ABOUT WORKING FEROCIOUSLY FOR A BETTER OUTCOME, WITHOUT TAKING MYSELF TOO SERIOUSLY. I ACCEPT SCOTLAND AS IT IS – BUT I’D LIKE TO MAKE IT BETTER AND NOT WORSE. I AM NO IDEALIST – I CANNOT DO EVERYTHING – THAT WAY MADNESS LIES. IN A LEADERSHIP ROLE – WE NEED TO HAVE THE STOMACH FOR CONFLICT, AMBIGUITY AND UNCERTAINTY – YET STILL HOLD STEADY. WE WILL NEED TO LIVE BY OUR DEEPEST VALUES, LISTEN TO EACH OTHER AND BE CURIOUS ABOUT WHAT THE FUTURE WILL BRING. THIS IS TRUE PARTICULARLY IN POLICING, WHEN WE SEEM TO BE INCREASINGLY TARGET DRIVEN. SOMETIMES I RATHER LIKE SCARING THE LIVING DAYLIGHTS OUT OF EACH MYSELF AND OTHERS, I THINK THAT’S NO BAD THING.