This presentation was provided by Ranti Junus of Michigan State University as part of the 11th Annual NISO-BISG Forum, Ensuring the Integrated Information Experience, held on June 23 during ALA 2017 in Chicago.

1. Metadata and Discovery
Pull them all in and hope for the
best?
Ranti Junus, Michigan State University - @ranti
NISO - BISG, ALA Annual 2017 - http://bit.ly/2t38bCp

2. One-search Convenience?

3. One-search Convenience

12. Metadata

13. Linking
pediatrics.aappublications.org/content/138/6/1
VS
pediatrics.aappublications.org/content/138/6/e20161937

14. http://za2uf4ps7f.search.serialssolutions.com/OpenU
RL_local?sid=Entrez:PubMed&id=pmid:28188020

16. Another potential metadata mismatch
When the discovery service provider gets the data from the publisher, but we
subscribe to an aggregator.
- Does the aggregator also get the same data as the discovery service
provider?
When the aggregator derives their metadata from a scanned print version.
- Page 1 on print version is not always the same as page 1 on the online
version.

17. User’s Expectation
Based on the trouble tickets that came so far:
- One-click convenience might alter user’s expectation
- They most likely only care whether they can access the
information
- Users don’t really look at the additional information
- Still, it’s useful for troubleshooting

18. User’s Expectation
- When the link doesn’t work, users don’t always try to redo a
search on the target database
- Article not found == we don’t have it.

19. Thank you
This slide: http://bit.ly/2t38bCp
Ranti Junus
Systems Librarian, Electronic Resources
Michigan State University Libraries
junus@mail.lib.msu.edu
Twitter: @ranti