This presentation focuses on Xero’s increasing use of decentralised control and decision making. Xero uses a pod structure across the enterprise (i.e. outside of IT) to give local autonomy and freedom of action, while maintaining alignment of activities through common purpose. The session will be delivered in the context of the delivery of a recent significant online marketing project led by Jolene that built a cross-functional network of pods to deliver the outcomes needed. It will discuss the Agile concepts some are only familiar with in an IT context, but which are now common across the Xero business. It will also cover the problems Xero had, why they changed, where the wobbles were and next steps.