1. John Keith Botner, Jr.
2219 Trent Rd. Raleigh, NC 27603 (919) 410-0832
JBotnerJr@email.itt-tech.edu
https://www.linkedin.com/pub/john-botner-jr/66/735/556
Highlymotivated TierIITechnicianseekingopportunitiesinnetworkengineering. Several yearsof
supervisoryexperience,customer service,trainingandteambuilding.
TECHNICAL TOOLBOX
Experience usingMicrosoftOffice Suite (Word,Excel,PowerPoint,andOutlook)andWindowsServer
2008. Some exposure workingwithLinux,MySQL,SubnettingandActive Directory. Aswell assome
minorCiscorouterand switchprogramming. ElementManagementSystemssuchasMotorola’s
AXSVision,Tellabs’PanoramaandAlcatel’sAMS5520. AvayaSoftphone experience.
EDUCATION
ITT Technical Institute Durham,NC March 2016
AASNetworkSystemsAdministrationCumulativeGPA:3.97
Achievements
HighestHonors – ITT Technical Institute
National Technical Honors Society – Sat as thischaptersTreasurerwhile Iwasa student
RelevantCollege Coursework
Client-ServerNetworkingIandII; IP Networking;Physical Networking
WORK EXPERIENCE
MercuryZ – FiOSSupportTechnician - TeamLead– Rover 2016-Current
ContractedbyFrontierCommunications totroubleshootFiberOpticinstallations
 TierII supportfor FieldTechniciansinCA,TXand FL
 HelpedotherFiOSSupportTechswithextratroubleshooting
 Lead a teamof 3 FiOSSupportTechs
 BuildONTsinside of 3 differentElementManagementSystems (AXSVision,AMS,Panorama)
 BuildCrossConnectsonthe ONT inside of the ElementManagementSystems
Papa John’s Inc. – ShiftRunner 2006 – 2013
Domino’sPizza – AssistantManager 2005 - 2006
 Customerservice
 Moneymanagement
 Trainedandcoached newemployees
 Prepareda high qualityproduct
 Managed inventory
Rock o-laCafé – Line Cook 2005 – 2005
 Cooked qualityproducts
 Stocked
 Preppedfoodforpeaktimes
 Team player