1. K Lalith Praveen Kumar Mobile: +91-9343536698
Jr.engg – tech support Email: lalithpraveenkumar@gmail.com
EXPERIENCE SUMMARY
Experience in IT service industry(industrial automation) as junior engineer – tech
support to different customers majorly government in installation, troubleshooting
and servicing.
Handled in production support for delivery and servicing within deadline.
Involved in installing and configuring system as per customer requirement, operating
system configuration, driver configuration etc.
EDUCATION
Degree and Date Institute Major and Specialization
Bachelor of Engineering Sambhram Institute of
Technology
Computer Science
Engineering
SKILL SET
OOPs Concepts, Abstract Classes and Interfaces,Constructors.
File IO and Serialization, Collections - List , Map , Set,Access Specifiers.
Exceptions - Checked , Unchecked,Generics.
Java Keywords - Static , Final , volatile, synchronized , transient, this super etc.
JVM and Memory Management, Multithreading and Synchronizatin.
Knowledge of Protocols like IP, HTTP, TCP, FTP, UDP, Sockets , RMI , RCP.
Web Technologies like HTML, CSS, Javascript and JQuery, JSP / Servlets.
Applets, Frameworks like Swing, SWT, AWT, Basic of sql.
Installing and configuring windows 7, windows 8, windows server 2008, red hat 5
and red hat 6.
Drivers installing and configuring.
Installing and configuring essential softwares.
Assembling and dissembling of industrial pc, compact PCI and SBC model.
Connecting different i/o ports, testing functionality and troubleshooting.
Basics of command line interface in windows and linux.
Installing and Configuring windows Server 2008 Active Directory Services.
Managing and Administrating all user domain and accounts.
Networking, LAN & WAN trouble shooting.
Network Auditing, Knowledge of configure and maintenance.
DHCP (Dynamic host configuration protocol), VPN (Virtual Private Network), DNS
(Domain Name Service), WDS
Designing IP addressing scheme using subnets. Configuring Routers and Switches,
Switch Configuration.
Router configuration(static routing, dynamic routing).
VLAN configuration.
2. SKILLS
Networking Knowledge of Networking essentials, routing and switching
Operating systems Linux red hat, Windows xp,7&2008.
Languages Basics C, C++,java, java script, html, xml, SQL and python.
Domain Knowledge Windows server 2008 administration, routing and switching,
hardware (pc).
CAREER PROFILE
Company Dynalog India limited , Bangalore
Period Jan 2016 to till date
Position Junior engineer – tech support
Responsibilities:
Working as per companies needs.
Handling customer calls and resolving it.
Visiting to customer site for installation, service and troubleshooting.
Checking systems functionality for diverse requirement of the customers..
Monitoring activities like system status, analyzing system logs, system traces.
Warranty replacement service.
Operating system installation and configuration.
Reporting status of the service and installatibn.