1. RUDRESH.R
 : 91-9901651430
E-mail: RUDRESH_1985@rediffmail.com
CAREER OBJECTIVE
To achieve a challenging position in Storage Domain in a result oriented company,
where I can apply my knowledge and refine my skills along with my 7+ Years of IT
experience, so that I can effectively contribute myself for personal and professional growth.
PROFESSIONAL CERTIFICATION
EMC Certifications:
 EMC ISM: Information Storage and Management.
 Technology Architect, Isilon Solutions Specialist Version 1.0
 Implementation Engineer VNX Solutions Specialist Version
TOTAL IT INDUSTRY WORK EXPERIENCE: 7 years
Experience Details 1): Current Employer:
EMC Corporation Bangalore since 11th
April 2011 to till date.
Designation: Systems Engineer Analyst.
RESPONSIBILITIES :
 Skilled in presales operations processes, systems and tools such as Direct Express
and Channel Express. Assist ACQC( Americas Configuration and Quoting Center)
in quoting new configuration and upgrades.
 Assist field SEs on mitrend assessments performance related queries for storage
arrays and backup.
 To be the single point of contact for all Pre-Sales questions on EMC core products,
services, and solutions. PSSC team through its dedicated team of support Specialist

2. will ensure a quality experience for the customer.
 Handling EMC software & hardware product Technical feature & functionality
questions from TCs all over the globe.

- EMC Hardware: EMC Symmetrix VMAX Series, CLARiiON, VNX, Celerra,
Centera, Connectrix, VPLEX, and ISILON.
- EMC Software: EMC Solutions Enabler, Symmetrix Management Console,
Symmetrix Performance Analyzer, Replication Manager, Powerpath, SRDF, TimeFinder, Open
Replicator, Open Migrator, MirrorView, SAN Copy, Snapview, Recoverpoint.
 Assists in responding to customer questions and concerns during the pre-sales process
o Technical
o Lifecycle
o Marketing
o General.
 Provide assistance and/or solution to licensing, ordering and configuration queries from
field on all EMC Products.
 Answer Partner Queries in handling Technical, Configuring, Ordering, Interoperability
queries from customers.
Skill set:
 Experience on Pre-Sales, Implementation, Administration and Support on EMC
CLARiiON, VNX, Symmetrix and EMC VPLEX Family Arrays.
 Pre-Sales Experience on EMC Connectrix Series Switches and Directors, EMC Celerra
Data De-duplication, CLARiiON LUN Compression, FAST fro CLARiiON and Celerra,
Replication Technologies (MirrorView, SanCopy, and SnapView), Fibre Channel Security
Features like LUN Masking, Powerpath Encryption.
 Worked on Request for Product Qualification (RPQ) process. Interoperability queries
from customers.
 Qualifying 3rd
party hosts, HBA, OS, switches with EMC array and EMC applications.
Experience Details 2):
Wipro Technologies Bangalore since 15th March 2010 to 7th
April 2011.
 EMC Symmetrix Technical Support:(WIPRO)
Designation: PSE - Product Support Engineer
RESPONSIBILITIES :
EMC Storage Administrator
Client: EMC Data Storage Systems.
Responsibilities:
 Level 1 Remote Technical Support / Storage Administration to global clients for EMC –
Symmetrix in SAN environment.
 Gained knowledge on SAN, NAS, DAS and working on the storage boxes remotely.
 Health Checking of Symmetrix System through inline commands and scripts.
 Replacement of fault hardware (Director Adapter, Disk Volume, Power Supply,
Battery) by running scripts.
 RAID-1, Raid-3, Raid-5& RAID-S configuration in Symmetrix system.

3.  Hot spare and BCV configuration and trouble related issues.
 VTOC Drives, Spin Up/Spin down Drives, Formatting Drives and replacement scripts.
 SRDF configuration and troubleshooting.
 Diagnosis of SCSI bus and Fiber Loop issues and building solution based on error code.
 Invalidating and formatting the tracks for recovery of media & scrubbing errors.
 Invoking & removal of hot spares and troubleshooting related issues.
 Expert in handling the complete product lines of Symmetrix / DMX errors and hardware
failures.
 Troubleshooting of Switches (Brocade and Cisco) SANNetwork.
 Troubleshooting Drive issues on V-Max Boxes
Knowledge in:
 Troubleshooting of switch related issues in SAN network
 Excellent Symmetrix diagnosing and troubleshooting skills which include:
 Debugging error codes generated by Symmetrix and resolving the issue precisely using the
best possible methods.
 Assisting Customer Engineer (CE) remotely with any kind of issues such as installation,
Configuration & replacements of any new hardware or software on the Symmetrix.
 Performing various kinds of SCANS on the Symmetrix to check the Integrity of Data that
resides in the Symmetrix & recover the issues if any found.
 Debugging FIBRE LOOP issues which require sound technical knowledge of Symmetrix
Backend Architecture.
 Trouble shooting Script “Red Boxes”.
 Memory & Data Structures related issues.
 Symmetrix Power issues which require thorough understanding of Symmetrix
Architecture.
 Gained knowledge on SAN, NAS, DAS and working on the storage boxes remotely.
Experience Details 3)
IBM India Pvt. Ltd - Bangalore as Technical Support Engineer L1 server support
since 11th
Feb 2008 to 11th
Jan 2010.
RESPONSIBILITIES :
Supporting for Active Directory, DNS, DHCP (Maintaining compliance), Antivirus
Management, and Server Troubleshooting.
 Installing and Updating Antivirus.
 Implementation and Administration of Windows 2000 and Windows 2003 Server.
 Implementation and Administration of Windows Active Directory.
 Implementing domain and local policies, implementing GPOs,
 User creation and resource restriction with permission and policies.
 Providing day-to-day support for Software, Network and Hardware.
 Administering File Shares, Disk Quotas.

4. ACADEMIC RECORDS :
BACHELOR OF SCIENCE : B.Sc
 Branch : Computer science.
 Institute : Vivekananda Degree College.
 University : Bangalore University.
TECHNICAL SKILLS:
Storage Area Networks:
 Good knowledge on Storage Concepts SAN, RAID
 EMC Symmetrix and DMX maintenance including DMX-4, Connectrix
 SRDF (Sync, Async, Adap Copy and STAR)
 Time Finder ( Snap and Clone)
 Worked on Connectrix MCdata Switches and Connectrix Manager.
 Well acquainted with different SAN Topology and Protocols Like SCSI, FC, FCIP,
ISCSI
Environment: Operating System
Windows 2000, 2003, XP.
 Assembling and Installation of Desktops, Servers, and Hardware Peripherals.
 Installing, managing, monitoring, configuring and troubleshoot ADS, DHCP, in
Windows 2000 and 2003 Network Infrastructure.
 Installing and Configuring and Troubleshooting of Operating Systems Windows family
PROFESSIONAL ACHIEVEMENTS
 Received a Top Performer award for Consecutive two year from IBM India.
 Received number of Appreciations from Project team and Customers.
 Received Bronze Awards as Employee Recognition and Reward from EMC.

5. PERSONAL DETAILS
D.O.B : 25/07/1985
NATIONALITY : Indian
PERMANENT ADDRESS : Sri Sideshwara nilaya
Nagamma block,
Chokkasandra,
T.Dasarahalli
Bangalore-560057.
ACADEMIC RECORDS : BACHELOR OF SCIENCE (BSc).
 Branch : Computer science.
 Institute : Vivekananda Degree College.
 University : Bangalore University
LANGUAGES KNOWN:
 To speak : English, Hindi,Telugu and Kannada,
 To write : English, Hindi and Kannada.
HOBBIES : Listening to music,
Playing cricket and chess.
OTHER SKILLS : Time management
Sportive
Good communication
I declare that the information given above is true to the best of my knowledge
PLACE: Bangalore
DATE : SIGNATURE
. (RUDRESH)

6. PERSONAL DETAILS
D.O.B : 25/07/1985
NATIONALITY : Indian
PERMANENT ADDRESS : Sri Sideshwara nilaya
Nagamma block,
Chokkasandra,
T.Dasarahalli
Bangalore-560057.
ACADEMIC RECORDS : BACHELOR OF SCIENCE (BSc).
 Branch : Computer science.
 Institute : Vivekananda Degree College.
 University : Bangalore University
LANGUAGES KNOWN:
 To speak : English, Hindi,Telugu and Kannada,
 To write : English, Hindi and Kannada.
HOBBIES : Listening to music,
Playing cricket and chess.
OTHER SKILLS : Time management
Sportive
Good communication
I declare that the information given above is true to the best of my knowledge
PLACE: Bangalore
DATE : SIGNATURE
. (RUDRESH)