This document summarizes the human service skills and experience of Joelle Gwynn. She has over 10 years of experience in case management, assessing client needs, developing care plans, monitoring progress, and ensuring clients are referred to appropriate services. Her experience includes working with diverse populations such as those who are low-income, have medical issues, or have mental health challenges. She is skilled in areas like strength-based case management, motivational interviewing, client goal setting, and collaborating with clinical teams on treatment plans.