Wendy M. Thomas is seeking an Intake Specialist position with over 7 years of experience facilitating groups and consulting individuals from diverse backgrounds. She has experience assisting clients with applications, housing searches, and referrals to community resources. Thomas has worked in housing nonprofits, military transition programs, and substance abuse treatment, utilizing assessment and case management skills. She is proficient in Microsoft Office and has a BA in Human Service Management and an AA in Social Work Counseling.

1. Wendy M. Thomas
1075 Forest Lake Dr Chula Vista CA 91915 (619) 791-6009 wendythomas09@gmail.com
OBJECTIVE: Intake Specialist
SUMMARY OF QUALIFICATIONS
• 7 years’ experience in facilitating and consulting in large groups and one on one in a diverse racial,
ethnic and socioeconomic backgrounds with zero cultural competency compromise
• Seasoned in assisting individuals gather documentation for housing, medical and disability applications
and other services as client need
• 6 years combined experience in military life and minority populations providing resources to
• 3 years’ experience working in housing or nonprofit with adult, youth and families with the ability to
problem-solve utilizing multifaceted analytical assessment skills; Strong verbal and written
communication skills; while maintaining attention to detail, meeting deadlines, and delivering
impeccable client service
• Adaptable in responding to stressful situations and committed to ongoing personal and professional
development and training
• Committed to perform in a cross functioning environment to achieve company objectives and support
family and individual needs
• Proficient in Microsoft office Word, Excel, PowerPoint and various software products to prepare reports
• Security Clearance: Expires September 2015
RELEVENT EXPERIENCE
Second Chance Programs San Diego 11/2015 to present
• Providing behavioral health to supportive services to individuals recovering from alcohol and substance
abuse including incarnation release AB109 program.
• Performed intake interviews, assessments, refer clients to appropriate community housing resources and
case-management to clients through their treatment completion and follow-up.
• Assist clients in housing search and placement, performs crisis intervention and reviews weekly
assigned case files with use of client confidentially and empathy
• Conducted safety plans, ecological map, social emotional and practice the interrelation with theory and
practice is the ability to verify the behavior of the client and support intervention choice
• Function as a member of a multi-disciplinary team in utilizes evidence based techniques to support
youth in becoming successful and productive
• Clear understanding of strength base interventions techniques task-centered, motivational interviewing,
• Choice theory, stages of changes, social change theory, empowerment, Piaget’s Theory of Cognitive
Development and Attachment
Work and family Life Consultant Zeiders Enterprise 2013 to present
• Strong organizational skills and ability to both multi-task and work independently while maintaining
attention to details and meeting deadlines with organization goals as a guide.
• Assessment to gather information regarding interrelationships in Family systems, social environment,
• Experienced in substance abuse education, counseling, and development of treatment plans
• 3 years combined experience provide 24-hour crisis intervention, including substance abuse

2. • Knowledgeable in Strengths-Based perspective, Feminist perspective, Eco-systems perspective, Person-
in-Environment
• Use of Systems, Mechanical analogy, Organismic analogy, Asset theory, Institutional theory, Critical
theory/Conflict theory, Social exchange, Ecological framework to support client planed goal
• Provide transitioning assistance to over 50 service members weekly including career path, skills
assessment, life skills and family situational need tools in the process of preparing to transition to
civilian life
• Create and facilitate programs supported be Fleet and Family Support Center core value stand ready to
support
Facilitator Career Transition Trainer GBX Consultants, Inc. 2012-2013
• Facilitated Transitioning Assistance programs (TAP GPS) to 170 service members transitioning to
civilian careers, per month for 18 months
• Provide education on job training and self-appraisals in career decision making, job search techniques,
marketing transferrable skills, resume preparation, and interviewing skills leading to a successful
transition from military to civilian life.
Case Manager Navy Marine Corps Relief Society 2010-2012 NBSD
• Successfully assisted over 45 clients (victims) through advocacy and support.
• Prepared over 30 budgets to service members and their family members a month leading to improved
financial spending and saving habits at Navy Marine Corp Relief Society as a Volunteer Case Manager
• Screen information and referrals, intake and assessment and conduct one-on-on counseling sessions
• Provided self-sufficiency in the visiting nurses program at Balboa Hospital.
Manager Regis Corporation San Diego, CA 2006 – 11/2011
• Hire employees and facilitate new employee training and presentations
• Coordinate quality check and conduct employee evaluations.
• Address employee and customer disputes while following company polices.
• Increase employee job satisfaction and customer satisfaction by 25 percent.
Field supervisor VIP Childcare Brockton, MA 2003 -2007
• 5 years providing resources and support to single domestic abuse victims and their children through
creating programs to address combative behavior.
• Improving overall communication and cognitive thinking skills.
Case Manager Jobs for the Future (Boston, MA) 1982 - 1997
• Serve as a counselor to the Case Review Committee of 14 case workers (CRC)
• Serve as liaison between community and Participate in supervision and on-going training
• Assist Case Managers in making referrals to Accurately complete, track and distribute intakes/referrals
for applicable program(s) in a timely manner
• Identified substance abuse as a result of domestic violence for over 58 youth and families.
• Create and implement programs, trainings, and presentations.
EDUCATION
• BA Human Service Management Clinical Psychology

3. • AA Human Service Management Social Work Counseling
• Currently perusing a Masters of Social Work at Walden University
LICENSING
• Licenses real Estate State of California
• The National Institute of Trail Advocacy
Certification