This document contains a resume and cover letter for Jocelyn Medrano Pajo. She is seeking a position that provides career advancement opportunities where she can utilize her knowledge and experience. She has over 10 years of experience in customer service roles in the cinema and hotel industries in Abu Dhabi. Her experience includes cashier work, food service, and providing excellent customer experiences. She is organized, hardworking, and dedicated to meeting goals. She is proficient in English, Arabic, and Tagalog.