1. Chaweng Kho Samui
Tel : 082-8157595
_______________________________________________________________
OBJECTIVE
An entry level position as FO Manager
PERSONAL DATA
Ms. Suleewan Kaewmag (นางสาวสุลีวัลย์แก้วมาก) (Por)
Thai, 168 cm., 54kg.
Birth Date: Jan 20, 1983
Salary -
PROFILE
My true ambitions are to get more challenging responsibilities for growing up
in the next future job that demonstrates strong communication skills and the ability to
follow up all of the duties from the boss.
CAREER HISTORIES
 Current Job with Assistant FO manager at Amari Samui
28000/month
 January 2014 –2016, Senior Supervisor Ozo Chaweng Samui 21,000
Baht/month.
- Daily Briefing before on job
- Check and reply all email everyday
- Prepare VIP card of following day arrivals for GM to sign
- Leader and consult the college to be the same job process
- Check next day arrival correspondence
- Send the group list arrival to concern department
- Follow up all guest request or any complain by trace report every day
- Arrange monthly job schedule
- On job instead of FO manager when he day off or take leave such as GM
meeting every day morning, HOD meeting every day, greeting and
welcoming VIP customer
- Take care guest or agent for hotel inspection
 January 2013 – December 2013 – Guest Relation Supervisor at The
Sixsenses Samui.
- Follow up the job duty from FO Manager.
- Recommend good personality to my colleague.
- Prepare the job schedule in our department.
- Print the report of Management Report in every day to another department.
 March 2nd
,2012 – August 31st
,2012 is Marketing at Anantara Vacation
Club in Samui. 17,500 Baht/month
- Guide to Promoting / Selling Anantara Vacation Club

2. - Proven process to maximize sales opportunities
- Be interested, listen and make the guests feel special
- Qualify the guests
- Give all information of Anantara’s Times Share by internet, telephpne
or face by face.
 May 2006 – June 2011 in Front Office Department at Guest Assistant,
Amanpuri Hotel Phuket (It is the 6 Stars Hotels
www.amanresorts.com/amanpui) , Salary11,000 baht & Guarantee
Service Charge 5,000 baht per month
- My responsibilities consist of making the guest feel appreciated and
welcome. Because of the hotel is the most expensive in Thailand so we
have to services the guests as much as we can.
- Escorting the guest on exclusive tour of the hotel and the way to their
room
- Anticipating the guest needs and to assist in making the guest feel
more at home
- To provide travel itinerary, flight information & confirmation,
professional guides accommodations and car rental.
- The hotel has the private beach that for the in house guest only so we
have to provide every guest’s needs.
- Have to remember what’s the room number of each guest in order to
make the guest are happiness & want to come back to stay again.
 January 2006 – May 2006 in Reservation and Front Officer, Tonsai
Retreat Spa and Resorts: 17,000 Baht/month
- Try to contact with the website in order to promote the hotel in their
website
- Re-ply the e-mail from that website and offer the commission
- Keep contact and recheck what about the result and what’s problem
 April 2005 December 2005 with Secretary, Nakatani Group Co., Ltd;
15,000 Baht/month
- Follow up and complete every task from my boss
- Take care off the customers and give all product informations
- Escort to the site and show the customers about our villas and our land
sale
- Keep contact with the customers by email
STRENGH (Rank in Order)
 Ambitious/Achievement
I am very ambitious to achieve my goals. I never think of being just an
employee. I set goals and devise approaches to reach those goals.
 Articulate/Communicative
I can communicate with people very well to avoid any misunderstanding
between those I am speaking with and myself Having good
communication is a basic requirement for the worker. I am surely I have
good communication skill, which is one of very significant tools to create
good employee relation.
 Compromising,Tolerant
I am the one who make compromises for the mutual benefits of the
organizations and employees work.
 ServiceMind
I have service mind and positive attitude with my work. I love to serve the
best service to the customers in order to make them satisfy.

3. EDUCATION
 March, 2005: Bachelor's Degree in Service Industry, Major Hotel and
Tourism Management International Program Prince of Songkla University,
Thailand
 High School : 1998-2000: Hatyai Ratprachason School, Songkla
 Secondary School: 1995-1997: Chanachanoopatham School, Songkla
 Primary School : 1989-1994: Baanpaching School, Songkla
SKILLS
Language: Reading Listening Writing Speaking
Thai Excellent Excellent Excellent Excellent
English Excellent Good Good Good
Computer: MS Office, Internet, Window’s, Microsoft Excel, Microsoft Power
point, Photoshop and Fidelio version 7
REFERENCE
Mr.Chewin Mitpirom, EAM at Ozo Chaweng Samui, 077-915200
Ms.Preeya Piboon , Assistant Front Office Manager, Amanpuri Hotel Phuket
Tel: 076-324333
Ms.Alanar Bolton Director of Marketing at Anantara Vacation Club Samui.
Tel; 077-428300 - 1701