2. joy
noun ˈjoi
Definition:
• the emotion evoked by well-being, success, or
good fortune, or by the prospect of possessing
what one desires
• the expression or exhibition of such emotion
• a state of happiness or felicity
• a source or cause of delight
3.
4.
5. “I work only because I
have to. Joy comes
when the clock says it’s
time to go home.”
“I work with passion,
delight, and feel a
strong connection to
my work!”
“It depends on the day
and what I’m working
on …”
1 102 3 4 5 6 7 8 9
How much joy do you get
from your JOB today?
6. Source: Gallup State of the Global Workplace Report, “Unhappy Employees Outnumber Happy Ones By Two to One Worldwide,”
Susan Adams, Forbes, 10/10/2013
18% 52% 30%
70%
Disengaged
Job Satisfaction in U.S.
8. Source: Conference Board; Harvard Business School; Alexander Kjerulf, Woohoo Inc.
The Case for
People with Low Joy/
Satisfaction
• Cause Problems/Complain
• High Stress
• Low Energy
• Low Creativity
• Pessimistic
• Worry more
• Make poor decisions
• Make less $
• Learn slower
• Difficulty working with others
• More sick days
People with High
Joy/Satisfaction:
• Solve Problems Faster
• Lower Stress
• Higher Energy
• Higher Creativity
• Optimistic
• Worry less
• Make better decisions
• Make more $$$
• Learn faster
• Work better with others
• Healthier/less sick days
15. I love my job it
makes me happy
because…my customers
are always so happy
to see me. I make
their day. Massage
Therapist
Working at the
college cafeteria
gives me holidays
and summers off with
my family – helping
us create wonderful
memories. Cafeteria
Worker
This bellman job has
flexible hours and
allows me to pursue
my music career.
BGNNN.’- Hotel
Bellman YYG
Your Job Purpose
Helping people make
their dreams come
true – a new car,
college, their first
home. I’m making a
difference in their
lives. Banker
I look out my window
and see 250 cars and
it reminds me that I
have a huge
responsibility to
everyone… Executive
Creating this “part”
for our customer is
making others happy.
They get to buy the
motorcycle they have
dreamed
about…Factory Worker
18. ACTIVITY
Now, spend 3-5 minutes writing
down your job purpose.
Community Co-workers
Rewarding Skills/Strengths Recognition
Customers
Your Job Purpose
You
Family
19. ACTIVITY
Discuss these differences
with your neighbors.
Notice a Difference?
Helping people finance
their dreams – a new car,
college, their first home
– means I’m making a
difference in their lives.
20.
21. Job to Joy Actions
Elevate Your Day
Surround Yourself with
Great Role Models
Build Relationships
Be Generous, Give to Others
24. WHAT AM I GOING
TO DO TODAY THAT
REINFORCES MY
JOB PURPOSE?
25.
26. Surround Yourself
With Great Role Models
Seek out successful, positive people
Learn everything you can from them
Don’t listen to the naysayers and
complainers
27. IF YOU WANT TO
HAVE GREATNESS IN
YOUR LIFE,
SURROUND
YOURSELF WITH
GREAT PEOPLE.
Amy Chan
28.
29. Build Relationships
Invite others to coffee, lunch
Find something in common
Listen and learn about them
Show appreciation
Develop “care” for the other person
30.
31. Be Generous, Give to Others
Give your time
Be genuine
Champion others
Show compassion
Celebrate other’s success
32. WE MAKE A
LIVING BY WHAT
WE GET. WE
MAKE A LIFE BY
WHAT WE GIVE.
Winston Churchill
33.
34. Common Roadblocks
1. My boss/co-workers
2. Work is with me 24/7
3. “I’m misunderstood” or
“They don’t know what I can do”
4. Me!!!
ACTIVITY
With 3-4 people, take 5 minutes to
brainstorm ways to overcome!
35. Debrief: Roadblocks
1. My boss/co-workers
2. Work is with me 24/7
3. “I’m misunderstood” or
“They don’t know what I can do”
4. Me!!
36. Personal Action Plan
What do I love about my job?
What are my frustrations?
What 1-2 things will I do differently to
increase ?
40. Sources
Adams, Susan. "Most Americans Are Unhappy At Work." Forbes. Forbes Magazine, 20 June
2014. Web.
Adams, Susan. "Unhappy Employees Outnumber Happy Ones by Two To One Worldwide."
Forbes. Forbes Magazine, 10 Oct. 2013. Web.
Ayu, Ariana. "The Enormous Cost of Unhappy Employees." Inc.com. Inc., 27 Aug. 2014. Web.
Ayu, Ariana. "Why Happiness at Work Matters." Inc.com. Inc., 14 Aug. 2014. Web.
Cabrera, Beth. Beyond Happy: Women, Work, and Well-Being. Print.
Carmody, Bill. "The Power of YOU!" Inc.com. Inc., 04 May 2015. Web.
Hall, Mindy. Leading with Intention: Every Moment Is a Choice. Print.
Orane, Marguerite. "From JOB to JOY: How to Find JOY at Work, No Matter What Your Job Is."
The Huffington Post. TheHuffingtonPost.com, 23 Apr. 2015. Web.
Pfifferling, John-Henry, PhD, and Kay Gilley, MS. "Putting ‘Life’ Back Into Your Professional
Life." Putting 'Life' Back Into Your Professional Life. American Academy of Family Physicians, 6
June 1999. Web.
Spraggins, Crystal. "Employee (Un)engagement: Unhappy Employees Are Costing You
Billions." Payscale.com. PayScale Human. Capital., 4 June 2015. Web.
Waitley, Denis, and Reni L. Witt. The Joy of Working: The 30 Day System to Success, Wealth
& Happiness on the Job. New York, NY: Dodd, Mead, 1985. Print.
Wood, John. "16 Ways to Put More Enthusiasm in Your Work and Life By John Wood.”
AWAIonline Main RSS. American Writers & Artists Inc., 24 Feb. 2012. Web.
Editor's Notes
The Case for JOY: Job Satisfaction in U.S.
18%
Actively disengaged
Hate their job
Undermine efforts
52%
Feeling ‘blah’
Not engaged most days
Putting ‘time in’
Sleepwalking through the job
30%
Actively engaged
Work with passion
Feel connected
Innovative
The Case for JOY: Job Satisfaction in U.S.
People with Low Joy/Satisfaction:
Cause Problems/Complain
High Stress
Low Energy
Low Creativity
Pessimistic
Worry more
Make poor decisions
Make less $
Learn slower
Difficulty working with others
More sick days
People with High Joy/Satisfaction:
Solve Problems Faster
Lower Stress
Higher Energy
Higher Creativity
Optimistic
Worry less
Make better decisions
Make more $$$
Learn faster
Work better with others
Healthier/less sick days
Job Description – Personal Banker
Example:
Meet with customers.
Open accounts.
Accurately take loan applications.
Ensure proper documentation is received.
Close loans.
Follow all policies and procedures.
ACTIVITY
Take 3 minutes and jot down your job description.
To determine your job purpose, it’s helpful to answer these questions:
How does your job benefit:
The community?
Your co-workers?
You?
Your family?
What is most rewarding about your job?
What are your skills and strengths?
What do you receive the most recognition for?
To determine your job purpose, it’s helpful to answer these questions:
How does your job benefit:
The community?
Your co-workers?
You?
Your family?
What is most rewarding about your job?
What are your skills and strengths?
What do you receive the most recognition for?
To determine your job purpose, it’s helpful to answer these questions:
How does your job benefit:
The community?
Your co-workers?
You?
Your family?
What is most rewarding about your job?
What are your skills and strengths?
What do you receive the most recognition for?
To determine your job purpose, it’s helpful to answer these questions:
How does your job benefit:
The community?
Your co-workers?
You?
Your family?
What is most rewarding about your job?
What are your skills and strengths?
What do you receive the most recognition for?
Job Description – Personal Banker
Example:
Meet with customers.
Open accounts.
Accurately take loan applications.
Ensure proper documentation is received.
Close loans.
Follow all policies and procedures.
ACTIVITY
Take 3 minutes and jot down your job description.
Helping people finance their dreams – a new car, college, their first home – means I’m making a difference in their lives.
Mentoring my team so they can grow – in ways that are helpful and specific to their needs – is fulfilling. I can see the “light bulbs” go on.
Working at this restaurant is helping me pay for college, so I can follow my dreams with less debt.
I know my work helps our customers understand how their products work more easily – saving them time and money.
Working at the college cafeteria gives me holidays and summers off with my family – helping us create wonderful memories.
This bellman job has flexible hours and allows me to pursue my music career. It’s my ‘security.’
Job Purpose
To enjoy work, you must know you are moving forward to a goal.
Without purpose, work becomes meaningless.
Purpose is the engine that powers our lives.
A strong sense of purpose can accomplish almost anything.
Look for purpose beyond yourself.
Job Purpose
To enjoy work, you must know you are moving forward to a goal.
Without purpose, work becomes meaningless.
Purpose is the engine that powers our lives.
A strong sense of purpose can accomplish almost anything.
Look for purpose beyond yourself.
To determine your job purpose, it’s helpful to answer these questions:
How does your job benefit:
The community?
Your co-workers?
You?
Your family?
What is most rewarding about your job?
What are your skills and strengths?
What do you receive the most recognition for?
What are the differences between your job description and job purpose statement?
Helpful Tips & Tools
Know Where You are Going: Make a Plan
Surround Yourself with Great Role Models
Build Relationships
Be Generous, Give to Others
KNOW WHERE YOU ARE GOING:MAKE A PLAN
Define your goals – both work and personal
Identify what’s holding you back
Develop an action plan
Action Plan Daily!
What am I going to do today that is the best use of my time and will lead me a step closer to my goals?
What am I going to do today that is the best use of my time and will lead me a step closer to my goals?
Be Generous, Give To Others
DEBRIEF: Roadblocks
My Boss/Co-workers
Work is with me 24/7
“I don’t enjoy what I do” or“I don’t know what I want”
“I’m misunderstood.” They don’t know what I can do.
Answer these questions:
What do I love about my job?
How can I enhance this?
How will I stay focused on positives?
What are my frustrations?
How can I reduce them?
Are there any I can eliminate?
What 1-2 things will I do differently to increase JOY?