Joanne Cosgrove has over 20 years of experience as an executive assistant. She is currently an administrative assistant at SNC-Lavalin America Inc, where she supports directors and managers, handles travel and expenses, processes paperwork, and acts as a point of contact. Previously, she held administrative roles at Carnegie Mellon University, Farabaugh Engineering & Testing Inc., and Engineered Products Inc., where she assisted with projects, customer relations, marketing, and supported the company president. She has strong computer skills including Microsoft Office, Adobe, Oracle, and various operating systems.

1. JOANNE COSGROVE
57 Garden Terrace Pittsburgh, PA 15221
412-576-9499, jcosgrove714@gmail.com
Career Objective
Executive Assistant with over 20 years experience looking to work in a team environment that is intellectually
challenging and professionally rewarding.
SNC-Lavalin America Inc, Pittsburgh, PA February 2008 - Present
Administrative Assistant / Secretary
Supporting the Director of Environmental Engineering (PhD), Director of Operations, P.E., and Finance Manager.
 Responsible for administrative and clerical functions that are highly confidential.
 Assist staff by directly responding to requests that include research, processing and preparing complex
project reports, proposals and specifications.
 Manage timesheet administration, process expense reports and procurement requisitions for approval
through Oracle.
 Coordinate domestic and foreign travel including managing travel profiles for all employees through
HRG/Concur.
 Code and process standard AP forms.
 Perform quality and compliance fit testing for OSHA.
 Organize professional association seminars, internal and external.
 Coordinate with Human Resource managers to update employee information files.
 Purchasing and maintenance of inventory for miscellaneous office supplies.
 Point of contact for all external and internal clients.
Carnegie Mellon University (Temporary Employment Services) Nov 2007 – Feb 2008
Farabaugh Engineering & Testing, Inc. McKeesport, PA May 2007 – Nov 2007
Administrative Assistant – Marketing
 Customer and vendor relations managing all inquiries promptly.
 Prepared test reports for submission to clients via e-mail or next day service.
 Compiled extensive internet searches that targeted potential customers for marketing department.
 Designed company brochure, coordinated the production for use as marketing material.
 Created new layout for company website.
Engineered Products, Inc. Pittsburgh, PA July 1978 – June 2006
Executive Assistant to President
 Supported the President with confidential correspondence, contract documents and insurance certificates.
 Liaison between management, staff and administration.
 Expedited and coordinated deliveries of project materials to fabrication shops and/or job sites.
 Procured and processed materials for Project Managers.
 Assisted with preparation of estimates of projects to facilitate competitive bids.
Computer Skills
Microsoft Office Word, Outlook, PowerPoint, Excel, Access, Adobe, Oracle Operating Systems.
References available upon request.