This document contains a resume for Jnana Murthy E. It summarizes his work experience in order management and technical support roles over 10 years at various companies including Oracle, Accenture, HP, SwiftTechnoSolution, and Agooru Inc. It highlights his responsibilities of analyzing quotation requests, verifying customer and product details, creating quotes, and releasing order documents. It also lists his achievements of receiving several "Best Team" and "Best Process Analyst" awards. His skills include communication, problem solving, analytics, and leadership. He has a Bachelor's degree in Computer Application.
The retention of adept resources while providing Market Research Solution to the various clients to drive the right lead generation process for their organization is difficult especially when the needs of every company differ from one another. There could be vast or minute variation from company to company but nevertheless the projects aren’t always guaranteed in the throat cutting competitive market.
Those days of non-engagement brings the pain of salaries without any profitability.
The continuation might result in draining of all the profits and leaving you with zero balance!
GSOM SPbU is the first Russian school to be included in the significant International Financial Times ranking (2013, 2014) along with the leading international schools of business and management
GSOM SPbU is #1 business school in Russia and in Eastern Europe according to EDUNIVERSAL International Ranking (2012, 2013, 2014)
Strong networks of academic and corporate partners: global network of 58 top business schools; over 190 companies provide internships for our students. Many Russian and international business leaders are guest speakers at GSOM.
GSOM provides three master programs: Master in Management, Master in Corporate Finance, Master in Public Management.
The retention of adept resources while providing Market Research Solution to the various clients to drive the right lead generation process for their organization is difficult especially when the needs of every company differ from one another. There could be vast or minute variation from company to company but nevertheless the projects aren’t always guaranteed in the throat cutting competitive market.
Those days of non-engagement brings the pain of salaries without any profitability.
The continuation might result in draining of all the profits and leaving you with zero balance!
GSOM SPbU is the first Russian school to be included in the significant International Financial Times ranking (2013, 2014) along with the leading international schools of business and management
GSOM SPbU is #1 business school in Russia and in Eastern Europe according to EDUNIVERSAL International Ranking (2012, 2013, 2014)
Strong networks of academic and corporate partners: global network of 58 top business schools; over 190 companies provide internships for our students. Many Russian and international business leaders are guest speakers at GSOM.
GSOM provides three master programs: Master in Management, Master in Corporate Finance, Master in Public Management.
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Graphene, the amazing two-dimensional carbon nanomaterial, has attracted extensive interest in recent years and emerged as the most intensively studied material [1]. In 2004, Geim and Nosovelov at Manchester University successfully isolated single layer graphene by the mechanical cleavage of graphite crystal [2]. This ‘‘thinnest’’ known material exhibits extraordinary electronic, chemical, mechanical, thermal and optical properties which bestowed graphene as a miracle material of the 21st Century. From applicative perspectives, graphene holds a great promise with the potential to be used as energy-storage materials, in nanoelectronics, in catalysis, biomedical, in polymer composites and many more.
Expertise in the domain with over 8.5 years of experience in the industry and worked with principle companies and Distributor, consulting companies as well as product companies.
1. Jnana Murthy E Jmurthy.e@gmail.com
Mobile:9620799929
Objective: –
Highlymotivatedtoworkin an environmentof growth&excellence andearna jobwhichprovidesme job
Satisfactionandself-developmentandhelpmyself achieve personal aswell asorganizationgoals.
International Work Experience: –
Oracle GFIC July 2013- April 2015 Bangalore,India
Accenture (EMC2 GBS) Oct 2012 – April 2013 Bangalore,India
HP GBS April 2010 – Sept2011 Bangalore,India
Oracle GFIC | July 2013 toCurrently Working
Order Management Analyst (Quoting, Pricing, Agreement & Contract verification and Booking of
Server, Storage Products & SW)
AnalysisQuotationrequests fromsalesrepandtechnical consultant.
VerifyingSalesrepisrequesting asdirectend customerfororacle or came has distributororpartner.
CreatingQuote forOracle Direct,Partnerand Distributorswithrespectivesalesrep,regionanddistributor
details.
VerifyingCustomerdetails like customeragreementtype,agreementvalidity,shippingandbillinglocation
approvedof customer,validaccountandparty number. (Same VerificationforPartnerandDistributors)
AlsoneedtoVerifyingcustomercomesfallsunderGovernment, EducationUniversity,PublicSector,
State and Local Sector.
VerifyingProductsquantity, Configurations, price andDiscounts.
Configuringrequestedproductwhichgivesbestpreference andcostefficientasperOracle Standard.
Verifyingspecial approval fromDeal managerwithrespecttoPricing,product,Service,Support,Freight
chargers,Clause template toprintonExecutable orderingdocuments.
Verifyingtype of shipment, crossbroaderdeal,passwordprotectedwordformatExecutableordering
documents.
InteractingwithDeal Manager,Contracts teamand salesrepresentativesfor special approval like Blood
build,Buyandtry, IAASandEtc.
Verifyingthe all special approval of customerinagreementisuptodate and same beenagreed&signedby
customeras well ascountersignedbyOracle management.
Releasingof Executable orderingdocuments once all the standardof companymate and approved.
Resolvinginternal issues,ManagingProductionwhenproductiondifficultiesoccur.
Interactingwiththe ITteam forany bug intool withrespectto productsandinformingthe same tosales
representativesandTechnical Consultantforreference.
In quarterendneedtosupportBookingteamwhichissame as the above validationalongwithneedto
match the customerreleasedpurchase orderwithoracle orderingdocuments.
Salesordernumberwill be generatedandproductwill be booked.
Tool usedto create quote,configurationandbookthe orderisOracle R12 (GSI).
Agreementandapproval verificationtool used isfusion(GALT,APEX,GAMT,DAS,TRC forproducts)
Achievements: –
I was part of Successful transitionof quotingprocess for both Server and Engineering System from America
Canada and LAD countries to India.
Received award for Best Team – May 2014
Received award for Best Team – Feb 2015
2. Jnana Murthy E Jmurthy.e@gmail.com
Mobile:9620799929
Accenture (EMC2 GBS) | Oct 2012 toApril2013
Senior Process Associate in Order Management (Quoting, Pricing and in Configuration Storage
Products & Soft ware) | Bangalore
AnalysisQuotationrequests fromsalesrepandtechnical consultant.
VerifyingSalesrepisrequesting asdirectend customerforEMC or came has distributororpartner.
CreatingQuote forEMD Direct,Partnerand Distributorswithrespectivesalesrep,regionanddistributor
details.
VerifyingCustomerdetailslike customeragreementtype,agreementvalidity,shippingandbillinglocation
approvedof customer,validaccountandparty number. (Same VerificationforPartnerandDistributors)
VerifyingProductsquantity,Configurations,price andDiscounts.
Configuringrequestedproductwhichgivesbestpreference andcostefficientasper EMC Standard.
Verifyingtype of shipment,Signature exception,crossbroaderdeal,Public,EducationalorGovernment
deals.
InteractingwithDeal Manager, Contractsteamand salesrepresentativesforanyspecial approval if required.
Verifyingthe all special approval forcustomerandsame beenagreed&signedbycustomer.
Releasingof Executable orderingdocuments once all the standardof companymate and approved.
Interactingwithpricingteamforissue relatedtopricingandinformingthe same tosalesrepresentativesand
Technical Consultantforreference.
Interactingwiththe ITteam forany bug intool withrespectto products andinformingthe same to sales
representatives andTechnical Consultantforreference.
Achievements: –
I was part of Successful transitionof quotingprocessfromEMC to Accenture
HP GBS | April2010 toSept 2011
Process Associate in Order Management (Quoting, Pricing and in Configuration PSG, IPG &
Workstations) | Bangalore
AnalysisQuotationrequests fromsalesrepandtechnical consultant.
VerifyingSalesrepisrequesting asdirectend customerforHP or came has distributororpartner.
CreatingQuote forHP Direct,Partnerand Distributorswithrespectivesalesrep,regionanddistributor
details.
VerifyingCustomerdetailslike customeragreementtype,agreementvalidity,shippingandbillinglocation
approvedof customer,validaccount andparty number. (Same VerificationforPartnerandDistributors)
Alsoneedto Verifyingcustomercomesfalls underGovernment, EducationUniversity,PublicSector,
State and Local Sector.
VerifyingProductsquantity,Configurations,price and Discounts.
Configuringrequestedproductwhichgivesbestpreference andcostefficientasper HP Standard.
Interactingwiththe pricingBidDesk teamandsalesrepresentatives forapproval.
Releasingof Executable orderingdocuments once all the standardof companymate and approved.
Followup mailstopricingBidDesk teamand salesrepresentatives forapproval.
PublishingDailypendingand Productivityreportingof the teamtothe management.
Interactingwiththe ITteam forany bug intool withrespectto productsandinformingthe same tosales
representativesandTechnical Consultantforreference.
Achievements: –
I was part of Successful transitionof quotingprocessof PSG and IPG products from Singapore and Malaysia.
ReceivedBestProcessAnalystaward - October2010
Received award for Best Team - Aug 2010
3. Jnana Murthy E Jmurthy.e@gmail.com
Mobile:9620799929
Domestic Work Experience: –
SwiftTechnoSolution| Jul 2009 -March 2010
Technical Support & Quality Analyst | Bangalore
Agooru Inc.| Jul 2008 to June2009
Technical Support & System Operator | Bangalore
Achievements: –
ReceivedBestProcessAnalystaward - October2010
Received award for Best Team - Aug 2010
Received award for Best Team – May 2014
Received award for Best Team – Feb 2015
Certification: –
Information Storage Associate Version 2 (EMCISA) - March 2013
Reporting Skills: –
PreparingandPresentationof monthlyteammeetingslide using MicrosoftPowerpoint,WordandExcel.
PublishingDailypendingand Productivityreports of the teamtothe management.
Publishingweekly &monthly TATandaccuracy reportsto the Process customersand management.
Personal Skills: –
Good communicationandinterpersonalSkills.
A veryeffective teamplayer.
Presentation,ProblemSolvingand Analytical Skills.
Abilitytoworklonghours.
CommandingLeadershipSkills.
Academic Qualifications: –
National College Jayanagar(BangaloreUniversity) Bangalore,India
Bachelorof ComputerApplication(BCA) 2005 – 2008
Personal Information: –
I hereby declare that the above statements are true to the best of my Knowledge and belief. Best known for my presence of
mind and Communication skills, I strongly believe in listening is as important as talking.
Place:
Date: (JNANA MURTHY E)
DOB 15th June 1986.
Family Father – Eshwaraih L– Rt. ITI Mother – Yashoda S- Housewife.
Language Proficiency English,Kannada,Telugu and Hindi
Contact Information
# 1418,10th Cross,11th main,Srinivasnagar,
BSK 1st Stage, Bangalore– 560 050
Phone +91 9620799929,+91 9986695277
Email Jmurthy.e@gmail.com & Jnana154@gmail.com