1. Lisa A. Diaz
Summary
Extensive experience in all aspects of warehousing including but not
limited to shipping, production, inventory control, quality control,
receiving and put away. Experience includes customer service both
internal and external with added expertise in warehouse equipment
operation.
Dedicated worker with a special focus on positive attitude towards
team work. Computer literate and strong skills in learning new tasks.
Qualifications:
• Computer skills(word / Excel / internet)
• Clear understanding of Human Resources policies and producers
• Strong background in business ethics
• Insuring OSHA compliance throughout company
• Willingness to travel or relocate
• MHE Certified Driver and OSHA MHE Certified
• Trainer Kronos and work brain attendance systems
• UPS World Ship Systems / USPS Pitney Bowes Systems
Experience: Supply Chain Logistics
CVS Caremark – Patterson, Ca.
Operation Supervisor – Production / Shipping
March 2010 – Present
• Management responsibilities for up to 55 + Hourly Associates from
Daily staffing / Performance accountability / Safety accountability /
Quality accountability / Coaching and Training
• Coordinated and expedited the flow of product to shipping
• Analyzed and revised shipment plans as required or needed to
ensure store service
• Researched all store shipments issues from miss ships / shortages /
driver issues and anything else related to a store delivery, turning
over all findings to L.P. for closer
• Assisted in our WMS DC upgrade / conversion May 2012 with
training / brain storming and implication of policies and producers
• Working with all management to maintain and improve our Shuster
audit / our Safety on a daily basis
Staples Fulfillment Center – (Stockton) CA.
Operations Supervisor – Shipping Supervisor / Quality Assurance
Supervisor
2006 -2009
• Manage a staff of up to 20 by implementing and overseeing the daily
work strategy.
• Ensuring accurate and timely picking and shipping by meeting daily
(209)518-1042
tysondiaz1@yahoo.com
20857 Grapevine Dr.
Diablo Grande, Ca. 95363
2. cut offs to internal and external customers.
• Run and update multiple reports with vital information nightly to
ensure completion of the companies “End of Day” process which
included trouble shooting, insuring shipment manifests and final
reports are available or sent via email / Imail.
• Ensure that associates are crossed trained in multiple departments
to maintain department teamwork.
• Verify daily work schedule including associate time off requests and
payroll in a timely manner.
• Grace with your presence Daily Management meetings to give and
receive updates and assist with strategies for enhancing processes
and improving accuracy.
• Building and maintaining customer relations with all of our carriers,
customer service departments, personnel and finally the customer.
• Helping to maintain good inventory levels by doing daily slot and
associate checks and assisting in several physical inventories.
Staples Fulfillment Center – (Stockton / Rialto / Fontana) CA.
Bulk/Shipping Lead 2001 – 2006 / Receiving Clerk 1996 – 2001 /
Receiver 1994 - 1996
• Supervision and delegation of department associates.
• Managing and meeting a daily production schedule to ensure
customer service.
• Training, in all aspects from general picking and processing of
product to the computer networking system.
• Quality Control, detailed research to resolve any inventory
discrepancies and errors found on a daily basis.
• Data entry for all incoming loads
• Free locations for flow in the warehouse to ensure proper
distribution
• Research issues and contact re buyers to ensure proper receipt of
PO
• Efficient and timely work habits to accommodate receivers
• Process trailers by sort and segregate to ensure proper put away
• Verification and accuracy of receiving procedures
• Vendor compliance
Education:
• Irvington High School Fremont CA.
• Graduated general studies
• Microsoft office Excel / Word / PowerPoint 2010 certified
• Leadership Training Courses (through Staples and CVS)
Activities:
• Associate Committee – CVS / Staples
• Associate Peer review – Staples
