Divya Abroal has 11 years of experience in designing learning and development content, teaching, and training. She has expertise in areas such as customized training, content creation, soft skills training, business communication, and language skills enhancement. She has a post-graduate diploma in instructional design and degrees in English literature, education, and commerce. She has worked as a manager of content development and training and as an assistant professor. She has published research papers and a reference book on communication skills. She is looking to contribute her skills and experience to a new team of professionals.

1. SYNOPSIS
An incisive professional with 11 years
of qualitative experience in designing
learning and development
content, teaching and training
Proven abilities in interactive training
and teaching, managing Training Need
Analysis, Content Design, Training
Delivery & Effectiveness Evaluation
Divya Abroal

2. AREAS OF EXPERTISE
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Designing customized trainings
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Research based Content creation
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Soft Skills & Behavioural trainings
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Customer care & Business Excellence Training
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Business Communication
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Language-Competency Enhancement Training (English)
SCHOLASTICS
 Pursuing 1 year PGD in Instructional Designing from Symbiosis, Pune
 M.A. (English Literature)
 Bachelor of Education
 Bachelor of Commerce

3. ORGANISATIONAL EXPERIENCE
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Achievers Zone India Pvt Ltd. as a Manager- Content Development &
Training
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Accountabilities:
Analyzing training needs, designing and developing the Content (E-Learning, Human
Intervention & ILT)
Designing and Delivering the training modules
Managing & maintaining end to end of Trainer Empanelment & ensuring Trainer calibration
TTT plus)
MGM’s IMSR as an Assistant Professor from April 2010- June 2012
 Accountabilities:
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from July 2012 till December 2013
Teaching
Training and Development
Conferences & Seminars: Convened a National and an International Conference and three
State level Seminars during her tenure
Bharati Vidyapeeth’s IMSR as a Lecturer from June 2008 – March 2010
Bharati Vidyapeeth’s College of Engineering from June 2006- June 2008
All India Radio as an Anchor Person & Radio Jockey from 2000-2003

4. ACHIEVEMENTS
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Member of the Organising committee of CKT College’s National Seminar on
Communication Skills in 2012
Anchored National Symposiums of ISTD on Human Resource for 2 Years (2009 and 2010
respectively)
Anchored Silver Jubilee Function for Bharati Vidyapeeth’s English Medium School
(Chief Guest: Chief Minister, Vilas Rao Deshmukh)
An article covered her profile in TOI’s People Tree section Titled “WOMAN OF
TODAY”, Dec 10, 2010
HONORS AND AWARDS
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Best Paper Award- General Management, March 2012
NOESIS-2012 International Conference on "Innovation-The Key to Growth"
(A 5 step Model for teaching ESL to college students considering their learning
needs as Adult Learners)
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Matoshree Bhagubai Award 2011 and 2012 CKT College, Navi Mumbai
An award given to Rank holders in Post-Graduation courses

5. PUBLICATIONS
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A Reference Book on COMMUNICATION SKILLS
TTPL, ISBN: 978-93-82249-30-6 September 2012
This book provides a broad framework of communication with comprehensive coverage of each topic according to
the latest Syllabus of Mumbai University meant specifically for MMS students I SEM of Mumbai University.
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RESEARCH PAPERS:
1. Assertiveness: Key to Conflict Management
Global Vision, 2010, ISBN: 978-81-8220-319-8 March 16, 2010
Presented in International Conference on Soft Skills in Kala-Amb, Himachal
2. Cultural Awareness: Analyzing the ‘Software of Mind’ of Our New Age Professionals.
B.R. Publishing Corporation, ISBN 9789350500330 January 2012
Presented in National Conference on Cultural diversity in Mumbai
3. Disengaging the Barriers of Inter Cultural Communication: Appraising the Real and
Perceived Dimensions of Language Barriers
B.R. Publishing Corporation, ISBN 9789350500330 January 2012
Presented in National Conference on Cultural diversity in Mumbai
4. Teacher based model for teaching English through improvisational methods
Presented in International Conference on Innovation in Mumbai
5. The BWPT model for instructions: Scaffolding Strategies and Improvisation Exercises through
the BWPT Model of instructions for teaching English.
Presented in National Conference at Symbiosis, Pune (In print)

6. Its your move now!
Mail me or call to discuss ways in
which I can significantly contribute to
your team of professionals.
Looking forward to a thriving
association towards greater success.
Navi Mumbai, Maharashtra, India
divya.abroal@gmail.com
+91 9930266378
Divya Abroal