Jenn Rodriguez has over 15 years of experience in customer service, management, and workforce management. She has held roles such as CSR, floor controller, WFM data analyst, and team leader. Her skills include interpersonal communication, management and leadership, critical thinking, planning and organization, and systems analysis. Her most recent role was as a WFM data analyst at MonaVie from 2014-2015 where she was responsible for workforce strategy, efficiency analysis, scheduling, and variance management. Prior to that she held CSR and leadership positions at Convergys from 2001-2013. She received her GED and welding certification from Weber Basin Job Corp in 1999.