A great way to manage employee performance is to use a standardized method of defining competencies or a competency model. Talent Snapshot includes a model that has been validated by research done over 40 years.
A great way to manage employee performance is to use a standardized method of defining competencies or a competency model. Talent Snapshot includes a model that has been validated by research done over 40 years.
Sales Force Transformation: Developing a Customer-Focused Growth OrganizationVassilis Engonopoulos
In today's selling environment, buyers are becoming more sophisticated and demanding while competition continues to escalate. Enhancing the effectiveness of your sales force has never been more crucial - nor more difficult.
Transforming the sales force is a difficult journey, but the impact can be dramatic.
Sales Force Transformation: Developing a Customer-Focused Growth OrganizationVassilis Engonopoulos
In today's selling environment, buyers are becoming more sophisticated and demanding while competition continues to escalate. Enhancing the effectiveness of your sales force has never been more crucial - nor more difficult.
Transforming the sales force is a difficult journey, but the impact can be dramatic.
Training of library staff is not an easy task. This presentation tells us about how to train library staff? what are their types & procedures? what type of factors influence the training?
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/organizational-excellence-framework-employees-1421
BENEFITS OF DOCUMENT
1. Undertake human resource planning that supports organizational plans
2. Recruit, select, train and develop employees
3. Encourage employees to share suggestions and ideas aimed at improvement
DOCUMENT DESCRIPTION
This is an introductory workshop on employees. It focuses on defining and implementing good employee practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research.
The employee practices include: Undertaking human resource planning that supports organization goals and objectives; Recruiting and selecting people for mutual success; Promoting equal opportunity and diversity; Ensuring people understand and commit to the strategic direction and improvement goals; Getting people involved with improvement initiatives; Encouraging employees to share ideas and suggestions; Encouraging employees to be innovative and take risks; Determining the training needs of employees and providing the necessary training; Ensuring employees have adequate compensation and benefits; Rewarding and recognizing strong performance of both individuals and teams; Ensuring a healthy workplace environment and involving people in addressing issues related to health and wellness; Removing barriers to employee effectiveness.
Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps.
This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).
Employee training,
Training need assessment
Training methods
Training evaluation
Cross-cultural training,
Designing executive development programme
Techniques of executive development
Career planning and development
Developing L&D Strategy that Lead to Business Results
training delivery and learning support template
1. L&D Business Partner role and reasponsibility
I have vast L&D experience on both the strategic and delivery side and I can partner
with business beyond a coordinative level. This is a complecated role and I am
required to work with multinational sites within Vale as well as the tier 1 COMAH site
here at Clydach.
I provide training delivery and learning support within Vale Operations; ensuring
requirements are planned and delivered to the required standard. I am able to
provide the full range of learning support across the Learning cycle i.e. Learning
needs analysis, design, delivery and evaluation and act as a professional lead to
Learning Advisers providing mentoring and guidance as required.
My Responsibilities:
• Conduct and author LNA activity as required which will involve training
assessment of specific projects providing clear recommendations for training
solutions.
• Collate, document and analyse all evaluation reports from delivered training
initiatives and carry out in-depth analysis to identify trends and root causes in
colleague related data. Present analysis to wider audience and make
recommendations.
• I have many year experience of successfully manage team’s
• I am a leader in regards to Continuous Improvement, Kaizen and 5S
• Work with stakeholders to identify success measures for training courses and
programmes.
• Training methods to include, classroom training, facilitation, coaching,
blended programmes, and induction.
• Adapt training activities real time to meet the needs of different groups.
• Ensure training delivery standards are maintained and improved in line with
feedback (stakeholders/ customers/ ROE).
• Delivery of up-skilling/ refresher/ multi/cross skilling training.
• Deliver required compliance training to required standards.
• Design and regularly update all training materials.
• Research best practice materials and industry information to develop best in
class learning programmes.
• Modularise materials to provide 'keeping the skills alive' programmes that the
Team Leaders can utilise for refresher delivery/self-taught activities.
• Liaise with the business to update and maintain training materials in line with
business objectives.
• Liaise with Operations Management and 3rd parties to ensure modules to be
delivered meet content standards for specific projects and initiatives.
• Review competence & compliance records to identify any knowledge gaps
and recommend / design training modules; and implement materials to meet
business needs, linking to staff development plans.
• Act as professional lead to Training Providers contributing to the learning and
development of employees through peer review, co-delivery and feedback.
• Manage Competence and Compliance systems in line with
Company/Corporate/Legislative requirements
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2. • Carry out Assessment Centre’s and Interviews for Internal/External applicants
for position
My skills and qualifications will include:
Knowledge
• Knowledge of conducting Learning Needs Analysis (LNA) and report writing.
• Good working knowledge of Manufacturing/Refinery/Engineering/Managerial
operations.
• Knowledge of Training Delivery from Management, Business Improvement
Techniques, to Confined Space and Breathing Apparatus.
• Working knowledge of the requirements of regulated training.
• Knowledge of Equality and Diversity policies.
• Knowledge of best practices in staff training and development delivery
methodologies, including understanding of learning styles.
• Evaluation of training solutions that are measured at an individual and
organisation level.
Skills & Qualities
• Excellent communication skills, both verbal and written.
• Able to identify training and development needs for individuals and teams
using training needs analysis techniques.
• Able to design training courses and programmes using a wide variety of
techniques and covering diverse populations.
• Ability to work effectively as part of a team or independently.
• Able to use IT to design and prepare training materials.
• Effective time management skills.
• Willing to travel to various locations with overnight stays as required.
• Ability to prioritise workload and effective under pressure.
• Ability to be flexible in working patterns.
• Self-motivated and resilient.
• Ability to deliver structured and effective feedback.
• Take responsibility for own personal development.
Experience
• Experience of conducting Learning Needs Analysis.
• Experience of designing and delivering training programmes using a wide
range of delivery techniques and across a wide range of subject matter.
• Experience of designing and delivering induction programmes.
• Experience of designing training evaluation processes.
• Experience of delivering performance improvement from training activities.
Understanding my stakeholders and their objectives is key to develop a team that's
really tuned into the user needs of our colleagues. I must ensure I align all my
activities to the Local and Global Company Strategy, and communicate this
effectively to all my customers.
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3. In this role I am focused on:
• Carrying out a 'skills scan' across our leadership teams to identify capability
gaps
• Supporting the transformational change roll-out
• Sourcing and designing cost-effective, sustainable learning products to
improve manager behaviour and capability across the group
• Engaging with a wide range of senior stakeholders and managing 3rd party
suppliers
• Using insight and analysis to demonstrate the value of the L&D programmes
To be a successful L&D Business Partner, I have to be passionate about people and
enjoy the challenges that are presented to me. I have a proven track record in
management development, and I am committed to supporting my colleagues'
development. I am dedicated in providing my team with the tools and support they
need.
Marc Phillips
L&D Business Partner
Vale Europe Ltd.
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