Jeffrey L. Garcia is seeking a position as a Hotel Front Desk Associate. He has experience using automated telephone answering systems and OPERA and MICROS software. He is skilled in guest relations and can handle complaints. Garcia studied Hotel and Restaurant Management from 2010 to 2014 at Centro Escolar University. He has worked as a Butler/Telephone Operator at Diamond Hotel Philippines since 2014. He has also completed hotel familiarization tours, seminars, on-the-job training programs, and Butler Training. Garcia won third place in a 2011 table setting competition and first runner up in a 2012 flairing competition.

1. Jeffrey L. Garcia
531 5th Street, San Beda Subdivision, San Miguel Manila
Mobile #: 0917-5157899
E-Mail: garciajeffrey1313@gmail.com
Objective
Seeking a position as a Hotel Front Desk Associate
Skills and Capabilities
 Experienced with using automated telephone answering system
 Experienced with using OPERA software and MICROS (POS)
 Can be a team player
 Can work with grace under pressure
 Fit for guest relations work
 Ability to handle guest complaints such as problems regarding Internet
connections.
Education
Tertiary Hotel and Restaurant Management
2010- 2014 Centro Escolar University
Mendiola, Manila
Secondary San Miguel National Highschool
2006-2010 San Miguel, Bulacan
Work Experience:
May 2014- Present Diamond Hotel Philippines
(FO Butler/Telephone Operator)
Seminars and Trainings Attended:
August 9, 2010 Hotel Familiarization Tour
Edsa Shangri-La Hotel
January 12-15, 2012 Ilocos Tour and Seminar
Laoag, Vigan, Ilocos
January 26, 2013 Demo Cooking of Bicolano Cuisine
Avenue Plaza Hotel, Naga City
March27-May, 2012 On-The-Job Training (300 hours)
Gumbo, Gateway mall, Quezon City

2. October 2013-January 2014 On-The-Job Training (500 hours)
(Butler)
Diamond Hotel Philippines
November 3-6 2015 Butler Training (3 days) APEC SUMMIT
Diamond Hotel Philippines
Award/Activities Attained
September 2011 CEU CHEF’S ON PARADE
Table Setting Competition
3rd Placer
March 2012 BATTLE OF THE BOTTLES 2012
Flairing Individual Competition
1st Runner Up
August 2013 GRAND CULINAIRE 2013
Event Organizer
PersonalBackground
Age: 22 yrs. old
Birthday: November 13, 1993
Birthplace: San Miguel Bulacan
Civil Status: Single
Height: 5’9
Weight: 75kg
Citizenship: Filipino
CharacterReference
Ms. Janice Patricia Tolentino Mr. Junn D. Poloyapoy
Tel No. 528-3000 (Loc) 1528 +639155833553
Diamond Service Center Supervisor Centro Escolar University
(Diamond Hotel Philippines) (Professor)