Jeffrey Kodysz is seeking an IT position that utilizes his technical and analytical skills and allows him to contribute positively. He has over 15 years of experience as a Systems Administrator for Akron General Health System, where he maintains their Microsoft Exchange email system, Cisco email security appliances, Citrix environment, Active Directory, and servers. Previously, he worked as a Service Engineer for Banctec Corp, providing on-site support for various computer brands and earning Dell certification. Kodysz has extensive experience installing and supporting various operating systems and applications, and is a logical troubleshooter who learns new systems quickly.

1. Jeffrey A. Kodysz
3379 Van Buren Drive  Brunswick, Ohio, 44212  Phone: (330) 419-0031 E-Mail: jeffk813@gmail.com
Objective
To obtain a position in the Information Technology field that exercises my technical and analytical skills, affords me the
opportunity to advance my career, and allows me to contribute to my employer in a positive, efficient, and useful manner.
Experience
Systems Administrator, Akron General Health System 2001-Present
 Installed, maintains and administers the Health System’s Microsoft Exchange 2010 email system serving 7000+ users
across multiple sites and facilities. System usage includes mobile device management supporting Windows Mobile,
Android and iOS mobile devices.
 Administers and maintains the enterprise’s Cisco IronPort ESA email security appliances to ensure the integrity of the
system by reducing spam and eliminating email as a virus threat vector.
 Administers the enterprise’s Citrix XenApp environment, which provides remote application connectivity to physicians
supporting various clinical systems. Currently involved with re-engineering the existing environment to migrate it to
XenDesktop/XenApp 7.6.
 Administers and maintains the Active Directory system, for 20,000+ users and other directory objects. This includes
permission maintenance, file share configuration, user account creation and maintenance.
 Performs server-level routine and special maintenance for Microsoft Windows servers in a 500+ server environment.
 Deploys and maintains servers and systems based on both physical hardware and VMWare ESX virtual environments.
 Maintains and troubleshoots the Vocera communication badge system, both software and hardware.
 Troubleshoots, configures, and maintains MacOS computers and iOS devices that may be used within the enterprise.
 Assisting management during the current planning phases of our ITIL implementation initiatives.
 Involved in the current ongoing merging of data systems with those of the Cleveland Clinic to support our affiliation
with them.
 Various other duties as assigned / necessary.
 Prior responsibilities included maintenance of the Health System’s previous GroupWise 5.5 email system running on
our (now decommissioned) Novell Netware system, which I had upgraded to GroupWise 7 running on SuSE Linux.
Service Engineer, Banctec Corp. 2000-2001
 Performed on-site service for corporate clients and end-users of Dell desktop and portable computers, as well as many
other contracted brands, such as HP, Compaq, and Toshiba.
 Earned Dell DCSE certification for desktops and portable systems.
 Performed customer service duties to schedule appointments and service calls to facilitate the above.
 Responsible for FRU inventory control and management.
 Certified on Banctec’s Galileo travel ticket support system in use by airlines and travel agencies.

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Education
Various Technical Schools 2000-Present
Attend any necessary training schools and courses as required and as available in order to maintain the various skill sets
necessary to perform my primary and secondary job functions.
Brunswick High School 1986-1990
Graduated High School, having been enrolled in various technically oriented courses of study.
Skills
I have extensive experience installing / configuring, using, and supporting the following systems -
Microsoft Windows desktop operating systems: 3.1, 3.11, 95, 98, ME, Vista, Windows 7, and Windows 8
Microsoft Windows Server operating systems: NT4.0, 2000, 2003, 2008, and 2012
Microsoft Exchange Server 2003, 2007 and 2010
Microsoft Office Suite 2000, 2003, 2010 (Excel, Word, Power Point, Outlook etc.)
Apple OSX (Leopard through Yosemite), iOS on iPod Touch, iPad, and iPhone
Citrix XenApp server versions 4.5x though 7.6
Novell Netware 3.11, 4.x, 5.x
Novell GroupWise 5.5, 7.0x
SuSE Linux 9, 10, 11
VMWare ESX server guest installation, configuration and management
Vocera Communication badge system
Various other smaller-scope applications and their associated software products.
Additionally, I am a very logical thinker with a knack for troubleshooting technical issues. I “cut my teeth” in the
hardware arena of the I.T. field and maintain my ability to perform those tasks as the need arises. My methods vary from
following systematic procedures to thinking “outside the box”. New systems and environments are picked up very quickly
and I am an excellent learner. I also hold a belief that things in the I.T. world work together best when they are organized

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properly and addressed in a logical manner. This does not, however impede my ability to approach new challenges in a
flexible manner.

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