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A short presentation on BI visual analysis.
by
Paul Hansford, MS
Senior Consultant
Simplesoft Solutions, Inc.8/23/2013 – TechnologyFirst BI SIG
Source: www.infovis-wiki.net
• Introduction
• Terms to think about
• Types of visualization/levels of maturity
• 13 Don’t’s and some do’s
• Resources
• Discussion
Data Rich, Information Poor (D.R.I.P.)
Get The Information In Front Of
The Right Group
Challenges
• Saving time from manual report building processes to near real-
time dashboards (business intelligence)
• Saving labor (IT) from manual report building to dashboards
• Moving from data collection to insights (analyze)
• Moving from insights to decisions (decide)
• Moving from decisions to actions (act)
Bottom line: Insight deficit, trustworthy data, time
delays, decision-making, and speed in taking action.
So, how do we build dashboards to enable the above?
Collect
Analyze
Decide
Act
Collect
Analyze
Decide
Act Review Collaborate
Collaborate
Workflow
Collaborate
LOB System
TechnologyStack
Dashboards
Interactive
filtering
Improved Decision
Outcome
You are here!
Information Visualization
• Optimize business processes
• Greater visibility into the business
• Identify potential training opportunities
• Enable better decision-making
• Measure and record performance, KPI’s and
SLA’s
What other outcomes are we looking for?
Effective
execution
of key
process
Intelligent
resource
deployment
and utilization
MEASURABLE
RESULTS
Bottom line: More value
Get more work done with fewer resources in
the office, at home, or on the road.
Improve
Business Insight
Reduce Costs
and Risks
Gain better insight into business drivers to
make more informed decisions about
improving competitive position.
Find customers more cost-effectively, close
deals faster, and gain better insight into
customer preferences to improve customer
service, satisfaction, and loyalty.
Reduce cost and complexity by deploying
high-value, easy-to-manage technology
products.
Top Priorities
Save Time and
Get Organized
Find and Retain
Customers
Source: http://www.fractalanalytics.com/industry-practices/data-driven-decisions.html
Purpose of Dashboard
“A dashboard is a visual display of the most important information needed to
achieve one or more objectives, consolidated and arranged on a single screen
so the information can be monitored at a glance.”
- Visual information
- Achieve objectives
- Single screen
- Quickly monitored
Source: Intelligent Enterprise, March 2004, “Dashboard Confusion.” , Stephen Few
“a picture is worth a thousand words”
• Visualization
• Glyph icon
• Dashboards
• KPI
• Scorecard
• Metrics
• Chart junk
• SLA
• Gauge
• Filter
• UX
• ERSI
• BAM
• EPM
Homework assignments!
Role
• Strategic
• Tactical (Analytical)
• Operational
Types of Data
• Quantitative
• Non-quantitative
Can you give me some quick examples?
Thirteen Don’ts from author Stephen Few
• Exceeding the boundaries of a single screen
• Supplying inadequate context for the data
• Displaying excessive detail or precision
• Choosing inappropriate display media
• Introducing meaningless variety
• Using poorly designed display media
• Encoding quantitative data inaccurately
• Arranging the data poorly
• Highlighting important data ineffectively or not at all
• Cluttering the display with useless decoration
• Misusing or overusing color
• Designing an unattractive visual display
• Consider your audience
• Simplify, simplify, simplify!
• Use MAD model (Monitor, Analyze, Drill-down) principles
Books:
• Information Dashboard Design, Stephen Few (other books as well)
• Performance Dashboards, Wayne Eckerson
• Effective Dashboard Design, Gail La Grouw
• Beautiful Evidence, Edward R. Tufte
• Information Visualization: Perception for Design, Colin Ware
• Business Dashboards: A Visual Catalog for Design and Deployment, Nils H.
Rasmussen, Manish Bansal
Any books by Tom Davenport or Vivek Ranadive
Websites:
www.perceptualedge.com
www.infovis-wiki.net
http://practicalanalytics.wordpress.com
http://www.ciodashboard.com/cio-guides/cio-dashboard-guide/
http://www.edwardtufte.com/tufte/index
Magazines:
Analytics-magazine.com, INFORMS
IBMDATmag.com, IBM Data magazine
Teradatamagazine.com, Teradata magazine online
Certifications:
CAP (Certified Analytics Professional)
TDWI’s CBIP (Certified Business Intelligence Professional)
Numerous vendor certifications
Examples
Good, the bad, and the ugly
http://www.perceptualedge.com/examples.php
Information Visualization in Motion
http://www.gapminder.org/
Information Visualization 2013
Information Visualization 2013

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Information Visualization 2013

  • 1. A short presentation on BI visual analysis. by Paul Hansford, MS Senior Consultant Simplesoft Solutions, Inc.8/23/2013 – TechnologyFirst BI SIG
  • 3. • Introduction • Terms to think about • Types of visualization/levels of maturity • 13 Don’t’s and some do’s • Resources • Discussion Data Rich, Information Poor (D.R.I.P.)
  • 4. Get The Information In Front Of The Right Group
  • 5. Challenges • Saving time from manual report building processes to near real- time dashboards (business intelligence) • Saving labor (IT) from manual report building to dashboards • Moving from data collection to insights (analyze) • Moving from insights to decisions (decide) • Moving from decisions to actions (act) Bottom line: Insight deficit, trustworthy data, time delays, decision-making, and speed in taking action. So, how do we build dashboards to enable the above?
  • 9. • Optimize business processes • Greater visibility into the business • Identify potential training opportunities • Enable better decision-making • Measure and record performance, KPI’s and SLA’s What other outcomes are we looking for?
  • 11. Get more work done with fewer resources in the office, at home, or on the road. Improve Business Insight Reduce Costs and Risks Gain better insight into business drivers to make more informed decisions about improving competitive position. Find customers more cost-effectively, close deals faster, and gain better insight into customer preferences to improve customer service, satisfaction, and loyalty. Reduce cost and complexity by deploying high-value, easy-to-manage technology products. Top Priorities Save Time and Get Organized Find and Retain Customers
  • 13.
  • 14. Purpose of Dashboard “A dashboard is a visual display of the most important information needed to achieve one or more objectives, consolidated and arranged on a single screen so the information can be monitored at a glance.” - Visual information - Achieve objectives - Single screen - Quickly monitored Source: Intelligent Enterprise, March 2004, “Dashboard Confusion.” , Stephen Few “a picture is worth a thousand words”
  • 15. • Visualization • Glyph icon • Dashboards • KPI • Scorecard • Metrics • Chart junk • SLA • Gauge • Filter • UX • ERSI • BAM • EPM Homework assignments!
  • 16. Role • Strategic • Tactical (Analytical) • Operational Types of Data • Quantitative • Non-quantitative Can you give me some quick examples?
  • 17. Thirteen Don’ts from author Stephen Few • Exceeding the boundaries of a single screen • Supplying inadequate context for the data • Displaying excessive detail or precision • Choosing inappropriate display media • Introducing meaningless variety • Using poorly designed display media • Encoding quantitative data inaccurately
  • 18. • Arranging the data poorly • Highlighting important data ineffectively or not at all • Cluttering the display with useless decoration • Misusing or overusing color • Designing an unattractive visual display • Consider your audience • Simplify, simplify, simplify! • Use MAD model (Monitor, Analyze, Drill-down) principles
  • 19. Books: • Information Dashboard Design, Stephen Few (other books as well) • Performance Dashboards, Wayne Eckerson • Effective Dashboard Design, Gail La Grouw • Beautiful Evidence, Edward R. Tufte • Information Visualization: Perception for Design, Colin Ware • Business Dashboards: A Visual Catalog for Design and Deployment, Nils H. Rasmussen, Manish Bansal Any books by Tom Davenport or Vivek Ranadive Websites: www.perceptualedge.com www.infovis-wiki.net http://practicalanalytics.wordpress.com http://www.ciodashboard.com/cio-guides/cio-dashboard-guide/ http://www.edwardtufte.com/tufte/index
  • 20. Magazines: Analytics-magazine.com, INFORMS IBMDATmag.com, IBM Data magazine Teradatamagazine.com, Teradata magazine online Certifications: CAP (Certified Analytics Professional) TDWI’s CBIP (Certified Business Intelligence Professional) Numerous vendor certifications
  • 21. Examples Good, the bad, and the ugly http://www.perceptualedge.com/examples.php Information Visualization in Motion http://www.gapminder.org/

Editor's Notes

  1. Very cool tag cloud of BI/Information visualization termsWhen you look at a tag cloud, what is it communicating?
  2. Moving away from HiPPO—the highest-paidperson’sopinion to data-driven analytics based decision-makingIt used to be that dashboards were primarily for the EIM (Executive rooms) but now are being pushed to all levels of a company
  3. Moving to self-serve, enabling people to measure themselves, and enabling or driving data-driven decisions
  4. Collapsing the distance between the circles is an important objective for companies
  5. Transparency, decision-making, corrective actions before emergency / crisis
  6. As IT/Data/Business practitioners we need to maximize the value for the dashboard consumers
  7. Source of image: http://www.targetdashboard.com/blog/53/KPI-BI-Dashboard-Glossary-of-Terms.aspx
  8. EIM (Executive Information Management)Quantitative : example is forecast, metrics, KPI, SLANon-quantitative: example is top X customers, My Sales Funnel, Today’s activities
  9. We can cover the examples in the discussion part of the presentation.
  10. Audience: Executive, Analysts, end usersGive the appropriate amount of filters, drop-downs, etc.