1. JOSEPH WARREN RAO III (“JAY”)
5907 Fox Crossing Drive, Charlotte, North Carolina 28216
Cell (704) 560-1082 - jwrao3@gmail.com
SUMMARY
Over 25 years of supply chain (manufacturing, warehousing, and distribution) operations, process
improvement, and technology implementation experience with a track record of success in managing:
Strategic Planning: Thought leader in formulating and implementing corporate strategies,
business models, and transformation initiatives that align with corporate objectives and goals.
Operations: An expert in operations startup, process reengineering, and ongoing operations
resulting in dramatic improvements in costs, lead times, inventory, productivity, throughput,
accuracies, and quality.
Business Development: Driver of sales and marketing operations including the management of
new products, business development effectiveness initiatives, and strategic business alliances.
CAREER EXPERIENCE
August 2012 – Present
RGP (Resources Global Professionals), Charlotte, NC
Carolinas Supply Chain Practice Director
Responsible for the Supply Chain Management Consulting Practice for North and South Carolina
for this Deloitte spinoff and 3,000+ person worldwide consultancy.
Manages RGP’s third largest global account, Syngenta. RGP provides Project Managers to
Syngenta’s PMO for Finance, HR, Sales / Customer Facing, Quality, and Supply Chain Projects.
Responsible for Dodd-Frank / Conflict Minerals compliance program in the Carolinas.
February 2013 – Present
Datacraft Solutions, Chapel Hill, NC
Strategic Advisory Board Member
Provides advice and strategic direction to this developer of cloud-based, electronic kanban
material replenishment software.
March 2011 – April 2012 (through Barloworld’s exit from US market)
Barloworld Integrated Solutions, Charlotte, NC
Managing Director
Established business unit for Barloworld, a $6 billion industrial distribution firm, to provide strategy
/ optimization consulting, as well as, outsourcing services to manufacturers and distributors.
Responsible for sales, marketing, operations, and P&L.
Sold initial customer within first two months, a $600K outsourced warehousing and distribution
engagement with an industrial manufacturer. Included three warehouses and two yards.
Responsible for sales / implementation of Fleet Wizard lift truck telemetry/control system.
Customers include Kimberly-Clark, IP, Goodyear, National Gypsum, Georgia Pacific, Flextronics.
October 2009 – December 2010
SBM Solar, Inc., Concord, NC
Chief Operating / Marketing Officer (contract basis)
Responsible for sales, marketing, operations, and raising capital for the solar panel manufacturer
Launched and sold SBM’s first UL certified solar panel system
Formulated OEM strategy with Vision Motor Cars, Wattlots, and Armageddon Energy
Developed business plan and financial model, corporate and investor presentations, sales
process, marketing initiatives, and core messaging.
Designed and developed SBM’s manufacturing facility.
Lead due diligence effort during proposed corporate acquisition.

2. August 2001 - December 2008 (through company merger and relocation to The Netherlands)
ObjectAutomation International - Charlotte, NC & Bladel, The Netherlands
Co-founder, Executive Vice President, Board of Directors
Managed tremendous growth from a two employee company to a 200+ international developer of
industrial automation and process control systems
Developed corporate business plan, product development and positioning strategy, pricing
structure, distribution channels, sales pipeline, lead generation activities, new corporate identity,
customer value proposition, marketing collateral / web site, trade show booth, industry analyst
relations and global business alliances
Performed due diligence, negotiated and executed the merger between OA and a Dutch firm (KSE
Protech), and announced the merger at one of Europe’s largest trade shows
Drove new customer business (Enbridge Energy, GasAtacama, Columbia Gas, Continental
Airlines, Philips Electronics, Royal Vopak, and the Town of Leesburg, VA)
November 1999 – August 2001
V3 Systems, Charlotte, NC
Executive Vice President of Sales & Marketing
Tripled sales with this developer of Supply Chain and Warehouse Management Systems
Notable new customer sales included Delphi Automotive, Eagle Global Logistics (Airwalk,
Compaq, Dell, Fujitsu, Nokia, Visteon), Fulfillment Concepts, and Furman Foods.
Developed V3’s Value Added Reseller program, strategic alliance program, seminar program,
industry analyst relations, and trade show participation
Crafted V3’s product strategy, sales processes, pricing structure, VAR contracts, marketing
collateral, standard proposal, and software demo script
November 1996 – November 1999
IBM – Worldwide Chain Store Systems Subsidiary (Acquired by Uniteq Application Systems)
Charlotte, NC
Vice President of Marketing (Uniteq)
Responsible for strategic alliances, web site, marketing collateral, advertising, trade shows,
analyst relations, and PR for this developer of Warehouse Management Systems (WMS)
Vice President of Professional Services & Development (WCSS)
Responsible for P&L of WCSS’ 85 person services organization consisting of project managers,
analysts, programmers, engineers, trainers, & customer support professionals
Grew division from $9 million annually to $11+ million / Increased project profitability by 21%
Developed implementation methodology, personnel evaluation forms, services contracts and
SOWs, and divisional performance reports
Clients included Dollar Tree Stores, Sharp, Fila, Shoe Show, Leviton, Sunbelt Beverage,
Hamrick’s, Total System Services, McKesson, WestPoint Stevens, and Williams Sonoma
Responsible for the 40+ distribution center installation for McKesson Corporation
July 1984 – November 1999
Accenture (Formerly Andersen Consulting), Charlotte, NC
Senior Manager
Responsible for sales and management of manufacturing and distribution consulting engagements
involving process reengineering, lean manufacturing, JIT / Focused Factory / Kanban production
and enterprise-wide information technology implementations
Key clients included Volvo, Planters LifeSavers, Glaxo, Scott Paper, Uncle Bens, Michelin, Cooper
Industries, and Coca-Cola (See Addendum on next page for a complete listing).
EDUCATION:
Wake Forest University (Babcock Graduate School of Mgmt), Winston-Salem, NC
Master of Business Administration
Georgia Institute of Technology, Atlanta, GA
Bachelor of Industrial Engineering, Georgia Tech Track Team – Letterwinner
APICS certified in Production and Inventory Management (CPIM)

3. ADDENDUM – ACCENTURE PROJECTS
Volvo Construction Equipment (Manufacturer of Wheel Loaders, Articulated Haulers, and Excavators)
Managed a 20 person Just-In-Time Plantwide Master Plan Project including designs for wheel
loader, articulated hauler, and excavator assembly lines, material fabrication (torch, tack, weld,
machining), material replenishment process (kanban), inbound/outbound logistics, focused factory,
and a make/buy analysis
Benefits included 75% lead-time reduction, 100% on time delivery, 100% quality, and an increase
in inventory turnover from 8 to 16 turns
Plasti-Line, Inc. (Sign Manufacturer)
Managed a business process reengineering design and implementation effort focused in the areas
of customer service and manufacturing operations
Supervised and coordinated the activities of 40 project team members in this company-wide
initiative involved in the implementation of:
o New customer service and manufacturing operations business processes
o ERP System (customer service, operations, purchasing, and financial applications)
o Sterling Electronic Data Interchange (EDI) system
o Customer / contact management and maintenance system (Visual Basic / Access)
o Extensive training / knowledge transfer programs
o Business unit reorganization / office re-layout
Benefits included a $5 million annual reduction in operating costs
Clark-Hurth Components (Axle and Transmission Manufacturer)
Managed a conference room pilot of MAC-PAC ERP System
Scott Paper Company (Pulp/Paper Manufacturer)
Managed the development of a strategic cost reduction plan across nine pulp / paper mills
regarding manufacturing site rationalization and Just-In-Time productivity improvements
Recommended major labor reductions (2,000+ personnel)
Developed cost model resulting in the calculation of the company restructuring charge
Glaxo, Inc. (Pharmaceutical Manufacturer)
Managed the development of a strategic information technology plan impacting Glaxo’s
organization, processes, technology, and infrastructure based on visioning business forces
impacting the company over the next ten years
Cooper Industries/Champion Aviation Products Division (Aircraft Components Mfg)
Managed the implementation of the manufacturing, distribution, purchasing, and financial
applications of MAC-PAC ERP at three manufacturing plants
Planters LifeSavers Company (Candy/Peanut Processor)
Managed the implementation of MAC-PAC ERP at three manufacturing plants
Managed a supply chain reengineering opportunity assessment project, focusing on inventory,
lead time, and cost reduction within the entire materials pipeline
Dover Industries - Tipper Tie, Inc. (Food Process Equipment Manufacturer)
Managed the reengineering of core business processes and organizational structure
Managed the master plan of a new product development methodology
Greenwood Mills (Textile - Greige Manufacturer)
Acted as advisory / QA manager in the design/implementation of manufacturing Just-In-Time (JIT)
focused factories for Greenwood's seven greige manufacturing plants

4. Danaher - Easco Hand Tools (Socket Manufacturer)
Managed the design and implementation of converting the entire manufacturing facility to JIT
focused subplant production
The final implementation consisted of four focused subplants with 30+ machining cells
Benefits included an 85% reduction in manufacturing lead time and a 90% reduction in work-in-
process inventory
Exide Electronics (Uninterruptible Power Source Manufacturer)
Managed the design and implementation of a JIT focused factory for the Series 6000
Uninterruptible Power Source (UPS) System consisting of a final assembly cell, in-line
subassembly cells, kanban material replenishment, and a supplier program
Benefits included an 85% reduction in manufacturing lead-time and a 95% reduction in work-in-
process inventory
Milliken & Company (Textile Manufacturer)
Identified opportunities to increase the utilization of the Computer Integrated Manufacturing (CIM)
technology at three yarn plants including the evaluation of Programmable Logic Controllers (PLCs)
interfaced to DEC VAX 750s / MicroVAX 3600s
Coca Cola Bottling Co. Consolidated (Bottling Manufacturer)
Led a team of manufacturing consultants in the productivity review of bottling lines and inventory
levels at two plants
Collins & Aikman (Textile Manufacturer)
Designed an auto body carpet production scheduling system for a tufting / dyeing plant and for an
extruding / molding facility for the automotive division of this textile company
Uncle Ben's, Inc. (Rice Processor)
Designed a logistics replenishment system consisting of demand forecasting, distribution
requirements planning (DRP), and replenishment planning sub-systems
Dover Industries/Tipper Tie, Inc. (Food Process Equipment Manufacturer)
Designed and implemented JIT manufacturing productivity improvements including setup
reduction, machine and assembly cells, and kanban replenishment systems
Benefits included an 80% reduction in manufacturing lead-time, a 97% reduction in setup time and
a 90% reduction in work-in-process inventory
Springs Industries, Inc. (Textile Manufacturer)
Designed and implemented workflow procedures to increase the control and accuracy of inventory
tracking and reporting in a large dyeing, finishing, and fabrication facility
First Union National Bank (National Bank)
Designed and coded COBOL data extraction programs on an IBM 3090 for MSA's cost allocation
software package which captures profit / loss data by bank responsibility center
IU International/TIMS (Transportation Holding Company)
Designed a consolidated chart of accounts structure for seven truckload common carriers
Michelin Tire Corporation (Tire Manufacturer)
Designed and installed American Software's Distribution Requirements Planning software
Developed user procedures and reporting structure resulting from the consolidation of corporate
general ledger systems
Hanes/L'eggs Products (Hosiery Manufacturer)
Assessed and implemented changes to product flow and inventory systems at manufacturing, distribution,
and product