The document provides a summary of Jason Mallory's career history and qualifications. It details his experience as a Payroll Team Leader and Manager for various companies since 2011, including managing teams and ensuring accurate and timely payroll processing. It also lists his education qualifications, including a Foundation Degree in Payroll from CIPP, and computer literacy and interests.

1. 1
Jason Mallory
22 Kestrel Close, Berkhamsted, Herts, HP4 2HY
Tel: 01442 869009 – 077477 15346
Email: mallory.jason@sky.com
Profile:
A practical and competent Manager with experience in both business and education management.
Mature, well organised and professional in the performing of responsibilities. Has a good sense of
humour and the ability to work on own initiative as well as part of a team. Flexible and adaptable to the
needs of the job. Dedicated to maintaining discretion and high standards of excellence. Has good
interpersonal skills and is able to communicate at all levels.
Career History:
April 2015 – Present Biffa Waste Services (Biffa plc)
Employee Services Team Leader - Payroll
 Working within the Employee Services Function and alongside the HR Team Leader to
provide effective, accurate and timely Payroll Administrative support to all internal & external
clients of Employee Services, ensuring compliance with company operating procedures,
security of Employee information and legal obligations.
 Co-ordination of 6 direct reports in delivery of accurate and timely Payroll support to all
internal & external clients of Employee Services.
 Work with the Human Resources Team Leader to manage team resources and work load to
plan for routine priorities and peak activity events, including the delegation and allocation of
tasks whilst monitoring volumes and transactions.
 Delivery of Standard Operating processes (SOPs) for the Employee Services function across
all Payroll tasks to ensure optimum efficiency.
 Management of SOP’s within agreed Service Level Agreements and KPI’s to achieve the
required customer service level.
 Management and planning of team resources and workload to meet timescales.
 Work with the Human Resources Leader and Head of Employee Services to measure and
deliver development, building capability and performance levels within the Employee
Services Team, including measurement of team performance against agreed SLA’s and
SOP’s to the required customer service level.
 Recruitment, Line management and development of team members to include cross training.
 Continuous review of, and improvement to SOP’s to meet Company requirements and
business changes, driving efficiency, accuracy and increased service levels.
 Escalation point for queries.
 Assist with Implementation and Scoping of projects required by the business and legislation.
Payroll Administration tasks to include:
 Management and authorisation of Weekly / Monthly payrolls to the payroll bureau, within the
required time frame.
 Management of appropriate postings for company financials on a weekly / monthly basis.
 Assisting with the planning and Implementation Acquisitions & Divestments
 Management of Communications & correspondence to & from Employee Services
 Filing & archiving of documentation in line with the Data Protection Act
 Creation, publishing & updating of Department calendars, Work with the Human Resources
Team Leader to manage team resources and work load to plan for routine priorities & peak
activity events, to include the delegation & allocation of tasks whilst monitoring volumes and
transactions
 Assisting with the planning and Implementation Acquisitions & Divestments
 Review & updates to Company Authority Matrix
 Periodic HMRC routines
 Management of team performance to include Goal & objective setting, cross skill training in
SOP’s. Operating systems, Payroll & HR practices
 Take ownership for verification of system processes and calculations to ensure compliance
with HMRC Statutory guidelines.

2. 2
November 2013 – April 2015 Northgate Information Solutions
Payroll Team Leader
 HR Support:
o Works as the first point of contact in the delivery centre for Client HR Representative
in a Managed Services delivery model:
 Handles and tracks incoming calls, e-mails, faxes
 Handles / Creates tickets in HR Workspace
 Categorizes and prioritizes queries, requests and issues
o Works as the first escalation level for Tier 1 agent in a Comprehensive Services
delivery Model
o Responds to information or enquiry requests requiring a significant level of expertise:
 Responds to complex HR and labour legislation questions
 Analyses and solves client’s questions, problems and / or requests efficiently and
effectively
 Produces and supplies regular and on-demand payroll reports and statistical information
according to the agreed services
 Team Management:
o Manage team resources and work load planning to meet all client timetables and
deadlines
o Cross training by way of implementing the Skills Matrix
o Regular 1-2-1 meetings with team
o Line Manage up to 8 staff
 Processing and Controls:
o Personnel Administration Data Processing & Controls
 Personnel Administration data validation
 Master Data Consistency Check
 Official Reporting on Personnel Administration Data
 Garnishments data entry and administration
o Time Data Processing and Controls
 Time Data Validation
 Time Data Consistency Checks
 Runs Time Data Evaluation and corrects/reports errors
o Payroll Processing and Controls
 Pre-Payroll Processes
 Monitors payroll process
 Confirms Master data, time & payroll data completeness
 Escalates legal changes to AMO, tests and ensures implementation in the
productive environment
 Confirms Configuration completeness
 Auto Enrolment
o On-Cycle Payroll Processes
 Runs Payroll and control results
 Processes Bank Files via BACS
o Post-Payroll Processes
 Payslips
 Posting to accounting
 HMRC RTI reporting and reconciliation
 Delivery of information to 3rd parties
o Payroll Activities out of Payroll Process
 Underpayment management
 Overpayment management
o End of Year Activities
 Ensures Payroll Calendar implementation
 Reconciliations and legislative reporting
 P11D Project Management
o Inbound & Outbound Interfaces Administration
 Monitors interfaces
 Identifies & communicates systems errors
 Escalates configuration errors to AMO
 Sends data entry errors to the client or the HR Service Centre Agent for
corrections (depending on the data entry ownership/scope)

3. 3
 Technical support:
o Provides support on Applications and System Changes for Base system
maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct
Service Changes and Change Requests).
o Participates in the functional analysis, escalates request to the Payroll Manager and
performs the acceptance testing.
o Approves transports requests to the production system only for corrective
maintenance
 Implement:
o Acceptance criteria testing
o Project Management
 Operate:
o Develop and implement efficiency savings
o Monitor and be aware of legislative changes
o In a Managed Services delivery model, handling and logging via a ticket any client
request following quality and data privacy guidelines
o In a Comprehensive Services delivery model, T1 support for escalated matters in line
with the Service Level Agreement
o Quality and timeliness delivery of payroll services (processing and controls)
according to the contract and SLA
o SLA KPIs
o Client satisfaction
o Respect of NGA and Client procedures and policies
Interim Payroll Manager (October 2014 – December 2014)
May 2011 – November 2013 Schools direct.com Ltd (Payroll Bureau)
Payroll & HR Manager
 Payroll Management
o Coordination, management and leading of monthly (70) and fortnightly (6) payrolls
totalling over 5000 employees
o Payroll Processing (Start to Finish)
o Calculate statutory payments – SMP, SSP, SAP, OSPP, ASPP, PAYE, NI
o Manual PAYE calculations (if required) Including NI
o Leavers Calculations including holiday pay
o Checking and auditing of payrolls, ensuring legislative compliance (tax & NI
compliance, superannuation etc).
o Report Development - Supporting Internal and external reporting requirements
o Projects as required ie. Continual improvement and standardisation of payroll
operations and systems
o Manage Monthly & Fortnightly payroll processing in accordance with established
guidelines
o Monitors assigned payroll activities and/or program components for the purpose of
ensuring effective department functioning, coordinating activities and ensuring
compliance with established financial, legal and/or administrative requirements.
o Critically review and analyze current payroll procedures in order to make
improvements
o Manage regular preparation of relevant management reports, including fortnightly,
monthly, quarterly and year-end reports (including pension reports)
o BACS Processing (BACS signature card holder)
o Ensure RTI compliance
o Manage Payroll Staff compliment of four
o Audit Payroll
o Payroll reconciliation
o Perform payroll software updates and backups
 Human Resource Management
o Provide HR advice to clients
o Issuing of contracts and offer letters
 Health & Safety Management
 Payroll Recruitment

4. 4
January 2011 – May 2011 Ray Lodge Primary School
School Business Manager
 Finance Management
o Budgeting; Reporting; Payroll; Purchasing; Reconciliation; Value for Money; Best
Value; Audit Preparation; VAT Returns; LA Returns; Contract Management
 Human Resource Management
o Support Staff Leader; Recruitment and Selection; Safe Guarding; CPD; Disciplinary
 Premises Management
o Health & Safety; Maintenance Programme; Capital Projects; Site Security; Asset
Management
 Marketing and Liaison
 ICT Procurement
December 2005 – December 2010 Nicholas Breakspear Catholic School
Finance Manager
 Bursarial duties
o Budgeting, monitoring and reporting (over £4m) 3 year budgets
o Payroll preparation and reconciliation
o Value for Money and Best Value – Market testing
o Purchasing – Orders and Invoicing authorisation
o Payments – Cheque printing and control systems
o Bank Reconciliation and Credit card management
o Audit preparation
o Managing accounting system - FMS
o Developing Financial Procedures Manual and ensuring it is adhered to
o Managing School Insurance
o Financial returns to DCSF and LA
o Managing school trips
o VAT records and reconciliation
o Asset register
 Human Resources: Line manage finance staff, Recruitment and Selection; Disciplinary; CPD
 Preparing reports for the SBM, senior leaders and governors
 Health & Safety leader
 Assist with site management including lettings, vehicle and utility management
 Negotiating and managing contracts and service level agreements
 Working closely with the SBM and Senior Leadership
 Professional Development and Performance Management of finance staff
 Budget planning and analysis of capital and refurbishment projects
October 2002 – November 2005 Rudolf Steiner School Kings Langley Ltd
Accounts & Fees Administrator/Assistant Bursar
March 2002 – September 2002 Cybercolour Ltd (Temporary post)
Office Administrator / Production Assistant
December 2001 – February 2002 Various Temporary Assignments
 Data Capture; Data verification; Switchboard; Audio typing
September 2001 – November 2001 Hertfordshire County Council (Temporary post)
Administrative Support Assistant
April 2001 – August 2001 Nissan Motor (GB) Ltd (Temporary post)
Skilled Administrator
November 1995 – April 2001 Sharenet (Pty) Ltd (Cape Town, South Africa)
General Manager
Computer Literacy:

5. 5
SAGE SnowdropKCS Payroll Software; Bond Teamspirit; Bond Payrite; Northgate Arinso; SIMS.Net;
FMS; Windows; MS Office Suite (Word, Excel, Outlook, Publisher, Access, PowerPoint,); Adobe
Photoshop; Adobe InDesign; Excellent knowledge of the Internet & Email
Qualifications and Memberships:
CIPP – Foundation Degree in Payroll Qualified - MCIPPdip
Advanced Payroll Technician - BTEC Edexcel Accredited Payroll Qualification
Payroll Technician – BTEC Edexcel Accredited Payroll Qualification
Diploma of School Business Management (DSBM)
Certificate of School Business Management (CSBM)
Bachelor of Commerce Degree – University of South Africa – 1993 to 1995
Information Systems; Business Management (General Management, Human Resources
Management, Financial Management, Purchasing, Marketing, and Public Relations) Economics,
Commercial Law, Accounting and Labour Law
Membership with CIPP; ILM;
Interests:
Hockey, Badminton, Golf, Squash, Tennis, Outdoors, Music, Cooking, Cycling.