This document contains a summary of an individual's qualifications, experience, and skills. The individual has over 20 years of experience in human resource management, marketing, sales, project management, and operations management in various industries. They hold certificates in marketing, airline ticketing, and performance appraisal. Their work experience includes roles managing enterprise solutions, managing IT projects, managing visa operations, and sales and marketing roles. Their skills include communication, customer relationship management, sales, marketing, and computer literacy in both Sinhala and English.
Quality Analyst Assurance HR Delivery US/ Canada (Audit)
Quality Assurance representative Bank retail Canada (Audit)
Customer representative Sales process Inbound/ outbound. Canada (Banking/ Balance transfer)
Customer Representative French/ English US?Canada ( Invoice, Billing)
Apps
SAP
Service now etc..
Please do refer to my resume for more information.
Note that I am willing to go undertraining to learn.
Sincerely
Grahi JUlien
If you are looking forward to start your own business?
You can start your own center with AnCyber & distribution of franchisees we need to focus on different but current scenario of the market & industry needs.
As per the market survey & industry needs we can come up with the no. of different courses but to beat the competitors & to win the race we will need to do something different than that of our competitors are doing & a new approach for training.
First of all we should to focus on the various courses, we can conduct at AnCyber & seminars & workshops which can be carried out within the colleges & at our center since such seminars & workshops will attract students towards our courses & will help us indirectly in marketing too.
Quality Analyst Assurance HR Delivery US/ Canada (Audit)
Quality Assurance representative Bank retail Canada (Audit)
Customer representative Sales process Inbound/ outbound. Canada (Banking/ Balance transfer)
Customer Representative French/ English US?Canada ( Invoice, Billing)
Apps
SAP
Service now etc..
Please do refer to my resume for more information.
Note that I am willing to go undertraining to learn.
Sincerely
Grahi JUlien
If you are looking forward to start your own business?
You can start your own center with AnCyber & distribution of franchisees we need to focus on different but current scenario of the market & industry needs.
As per the market survey & industry needs we can come up with the no. of different courses but to beat the competitors & to win the race we will need to do something different than that of our competitors are doing & a new approach for training.
First of all we should to focus on the various courses, we can conduct at AnCyber & seminars & workshops which can be carried out within the colleges & at our center since such seminars & workshops will attract students towards our courses & will help us indirectly in marketing too.
O Aprendiz de Investigador: Criação, edição e partilha de imagens com o Googl...ProjetoLiteracias
Ficha técnica
Título: Criação, edição e partilha de imagens com o Google Fotos
Literacia Digital
Autores: Graça Silva, Isabel Bernardo e João Martins | Projeto Literacias na escola: formar os parceiros da biblioteca
Fotos: Graça Silva
Edição: Bibliotecas Escolares dos Agrupamentos de Escolas do Concelho de Cantanhede, 2016
Blogue: http://literaciascantanhede.blogspot.pt/
(João Martins)
Divergent- Best series EVA! But do you know what this famous fantastic book series is about? If not, (or even if so) watch this presentation to find out!
Como criar melhores times de desenvolvimento - TDC POA 2016Romeu Mattos
Montar uma equipe de desenvolvimento não é uma tarefa fácil. Muitas empresas colocam a culpa no mercado e reclamam da dificuldade de encontrar bons profissionais, mas será que elas estão preparadas pra receber os profissionais que procuram? Encontrar a pessoa certa, construir e manter um time engajado é uma dificuldade tanto de empresas grandes, quanto das jovens startups. Nessa palestra faço algumas observações a respeito de cultura interna para criação de um bom time de desenvolvimento. Gestão, construção de carreira, externalização do time e motivação são alguns pontos que podem te ajudar a montar o seu Dream Team.
Jakich efektów można się spodziewać z zastosowania kolektorów słonecznych? Czy tylko należy zwracać uwagę na oszczędności w czasie, czy też raczej na efektywność pracy? Jakie kompromisy występują w doborze wielkości instalacji solarnej?
Kolektory słoneczne są stosowane na rynku od ponad 30 lat. Ich rozwój rozpoczął się wraz ze wzrostem cen paliw i energii oraz wymagań w zakresie ochrony środowiska naturalnego. Opłacalność inwestycji w systemy solarne jest coraz wyższa, gdyż ceny paliw i energii systematycznie rosną, a sprawność kolektorów słonecznych staje się coraz wyższe
Czarny chrom stanowi sprawdzoną w praktyce technologię pokrywania absorberów kolektorów słonecznych o wyjątkowej trwałości, co znajuje potwierdzenie w badaniach
Dobór przewodów instalacji solarnej ma kluczowe znaczenie dla prawidłowej pracy instalacji solarnej - odpowiadając za transport ciepła z kolektorów słonecznych do odbiornika ciepła, np. podgrzewacza c.w.u.
Elite specializes in supporting Multinationals and large local companies to localize their workforce in emerging and developing markets. Elite’s senior management team have been providing localisation recruitment services in emerging markets for over 8 years. Our Directors have met with Presidents, Prime Ministers and Ministers who have praised and endorsed our services.
We work with some of the worlds leading companies, many of which we have worked with consistently for many years.
Put simply, we believe in uniting excellence through developing long-term relationships with both employers and candidates, many of whom can be counted as close friends.
We offer conventional Search and Selection services and Training services. We also offer less conventional services including: Recruitment Events, Recruitment Days and RPO services.
We are local content compliant in several markets with Group companies in Angola, Nigeria, Mozambique, South Africa and UAE.
1. AREAS OF EXPERTISE
• Human Resource Management
o Planning
o Organizing
o Leading
o Controlling
Human
Material
• Airline & Ticketing
• Leadership
• Marketing Procedures
• Team Work
PROFESSIONAL QUALIFICATION
Certificate in Marketing
Obtained from the prestigious Sri Lanka
Institute of Marketing (SLIM)
Airlines Reservation and Ticketing
Diploma
Obtained from the International Airline
Ticketing Academy directed by Mr. Deepal
Perera, ITC Geneva, and was awarded the
most outstanding student
Certificate in Performance Appraisal
Conducted by the British High Commission
for appraisal of performance of self and
subordinates
PERSONAL SUMMARY
A vision of a corporate leader who steers a
local company to global heights beyond
unprecedented levels of achievements not
just as a business but also as responsible
citizens with immense contribution to both
the organization and the human nation at
large.
My mission of having built a personal career
since 1996 in many diversified areas has
been very successful largely due to the
power of Conviction, Dedication and the
Passion to excel in all spheres of skills and
challenges. Considered a great team player
by both Superiors and subordinates, I have
always outperformed high levels of
expectations set forth individually and
collectively as a team. My ability to
communicate and coordinate with such
pleasantry, has made me a “peoples
person” and thus winning the trust and
confidence of all whom I work with.
Continuously learning and developing both
knowledge and inter-personal skills & ability,
I thrive forward in taking up new challenges
and setting the goals even higher.
Making time for self relaxation and spending
quality time with family and friends is what I
consider doing “naturally”. I take great
interest in many sporting activities and I am
JANAKA CHAMINDA WANIGASEKARA
2. an automobile enthusiast. Nature loving is
what I grew up with.
WORK EXPERIENCE
Chelcey Solutions (Pvt) Limited
(2014 June to 2016 May)
AGM Enterprise Solutions
Primary Objective is to identify prospective
enterprise solution opportunities for the organization
whilst liaising and building relationships with clients
in public and corporate sector. Identify the correct
solution while liaising with principles along with rest
of the team for prospective opportunities. Also
catering to public sector tenders well within the
stipulated timelines according to government tender
regulations.
Creating market driven products and product
suitable markets
Identifying and qualifying the customer
requirements
Handling Government Tenders
Coordinating the Customer requirements to
the Technical team
Rapport management
Assisting in the completion of the Sales,
Delivery, Payment and after sale cycle
Negotiating with principles for competitive
pricing
E W Information Systems Ltd
(2007 April - 2014 May)
Solution Specialist
Primary objective is to identify opportunities to
provide total Information Technology Management
solutions to customers IT requirements. Creating
market driven products and product suitable
markets.
Assisting the Marketing team in
identifying and qualifying the customer
requirements
Formulating customer requirement
definitions
Coordinating the Customer
requirements to the Technical team
Handling Government Tenders
Rapport management
Assisting in the completion of the Sales,
Delivery, Payment and after sale cycle
Negotiating with principles for
competitive pricing
• Secured the project to implement an
Oracle ERP with Airport 20/20
Billing system along with hSenid
HRM system to Airport Aviation
Services (Sri Lanka) Limited. Also
managed and completed the project
as the Project Manager with a team
of highly skilled foreign consultants
from the consortium partners with
successful implementation with a
proof of concept carried out in
Dublin Airport Ireland in February
2014
• Secured the project to supply and
install an ERP to Ceylon Fishery
Harbors Corporation. Managed and
completed the project with a team of
3. highly trained professionals with
successful parallel operation.
• Secured the project to supply and
install a system to Electronically
Register Companies (EROC) for
Registrar of Companies.
British High Commission Colombo
(2005 December – 2007 March)
Deputy Visa Office Manager
My main responsibility included efficient
management of the day’s operation and to
ensure the maximum utilization of the
available human resources. This I achieved
by carrying out the following routines.
• Methodically allocating staff for
different duties according to the
day’s workflow to ensure efficient
outputs thus minimized backlog
being created.
• Identifying strengths and
weaknesses of the staff in order to
balance the workflow.
• Managing the staff leaves by
maintaining logs to ensure
maximum attendance.
• Attending to customer’s quarries
and communicating all formalities to
relevant parties via e-mails letter
and telephone conversation.
• Introduced a proper filing system for
the file room thus enabling easy
access to retrieve previous records
for assessment of application by
officers.
UK Visa Application Centre (VFS)
(2004 July – 2005 December)
Operation Officer
As the Operation Officer I managed to
stream line the process by identifying the
key areas where congestion is created in the
process which resulted in a backlog. In order
to overcome this, I identified the staff’s
individual abilities and strengths and with
this managed and deployed the correct
resource in the necessary areas to
overcome delays. This process helped the
application centre to run a smooth operation
with much higher levels of efficiency
especially during peak seasons.
I was responsible for all activities and
operations taking place within the operation
centre. This included the following.
• Ensuring the applications of
applicants are submitted in a timely
and orderly fashioned to the British
High Commission on a daily basis.
• Daily updating and maintaining of
reports to check status operations
and take Necessary actions.
• Liaising with the British High
Commission in order to ensure
smooth functioning of the operations
• Attending to applicant requirements
and correspondence via telephone
4. • Monitoring of daily retrieval of
passports from the British High
Commission.
Promoted to Centre Supervisor
Responsible activities that related to take
place at the application centre. This included
the following:
• Management of the centre with a
work force of 14 subordinates
• Overlooking several counters,
including the customer inquiry
counter s and submission counters
which are considered critical
operational areas where the
applicants are served directly
• Generation of several reports on a
daily basis for monitoring and
decision making purposes by myself
and my superiors
• Looking into applicant queries and
providing solutions
• Maintaining a hassle free services
for the applicants
• Conducting weekly forums to ensure
that all employees are up to date
with current developments within
and outside the organization.
• Ensuring the smooth and efficient
flow of work.
Humming Bird Trading (Pvt) Ltd
(2003 April – 2004 February)
Asst. Sales Manager
• Started as a Senior Marketing
Executive handling turnkey projects
in the power and energy sector in
Sri Lanka. Dealt mainly with the
Ceylon Electricity Board and the
Ceylon Petroleum Corporation.
• Correspondences with foreign
principals and suppliers.
• Promoted as the assistant sales
manager for Humming Bird Motors
to market kinetic Motor Bikes in the
Western province.
E-W Information System Limited
(1996 August – 2001 August)
Senior Marketing Executive
• Marketed Lexmark printers and
peripherals to the public and
corporate sector achieving revenue
target of 1.5 million rupees per
month
• Participated in the Aptiva Exhibition
and Launches Island Wide.
5. • Underwent career development
training by Ron Kaufman
• Later appointed as a product
specialist to market Glare Guard
products to the corporate and dealer
network.
KEY SKILLS AND COMPETENCIES
Communication & Personal
Management
I have gained immense knowledge and
experience in the field of communication.
This built up while being the centre
supervisor at the UK Visa Application Centre
(VSF), continuous coordination with the
British High Commission, the Visa
applicants and the staff, both superior and
subordinates. I have also gained much
experience in Customer Relation aspects.
Sales & Marketing
The preliminary Certificate In Marketing from
the recognized and well respected Sri Lanka
Institute of Marketing helped to broaden my
horizon in the field of sales & marketing,
handling of high profile customers such as
Public sector institutions and Blue Chip
companies with their ever demanding & high
expectation of services, became a very
challenging and yet enthusiastically
achievable.
Establishing the right type of communication
& building relationship with supplier to
ensure that the entire supply chain process
is well within the satisfaction of the customer
was always my top priority.
Languages & Computer
Literacy
Fluency in both the main stream languages,
Sinhala & English, has been a very big
advantage in conducting my business affairs
throughout my career. I consider myself an
eloquent speaker in both languages & my
writing skills are quite articulate.
Computer was my first product to be sold as
I was attached to a leading computer
distributor in the island. Here I had the
opportunity to be trained by the internal staff
and with much self study I have gained
general knowledge of computer literacy. It
makes a handy tool managing my day to
day affairs by maintaining customer details
& updating my duties.
EDUCATIONAL BACKGROUND
D. S. Senanayake College, Colombo 7
G C E (O/L) – 1990 Completed successfully
With 6 C’s & 2 S’s
Sports Activities
Member of the College Athletics
Squad
Member of the College Basket Ball
team
Extra Curricular Activities
6. Member of the Sinhala Literary
Union
Member of the English Literary
Association
Member of the College Debate team
PERSONAL DETAILS
Name : J. C Wanigasekara
Address : 91/5 A Ernest Place
Lakshapathiya Moratuwa
Sri Lanka
Mobile : + 9477 55 000 19
Email :jey.wanigasekara@gmail.com
Date of Birth : 19th
April, 1974
Gender : Male
Nationality : Sri Lankan
NIC Num : 741100355v
Marital Status : Married
Passport Number : N1362190
Non Related Refries :
Mr. Gayan Samarweera - GM Public Sector
EZY Corp
Colombo – Srilanka
Mobile : +94 76 693 5909
Office : +94 7491 491
Mr. Prishantha Perera - Head Of HR
British High commission
Clombo – Sri Lanka
Mobile : +94 77 0244 169
I hereby attest that the above
information is true & correct according to
the best of my knowledge.
SIGNATURE: Janaka Chaminda
Wanigasekara