1. 12 Hollinscroft Avenue,
Timperley,
Altrincham,
WA15 7JH
James W Allen
Experience Feb – Sept 2016
Think Money/ Gregory
Pennington. Manchester
Debt Review Specialist
 Complete annual and change in Circumstances Telephone Reviews
 Understanding a client’s entire financial circumstances – accounting for any
and all changes.
 Solely Responsible for providing a debt recommendation-Including Debt
management, IVA, Bankruptcy, Secured lending or DRO
 General administration, answering customerqueries, and responsible for
resolving complaints.
 Understanding the consequences and of eachdebt solution.
 Being able to Fully explain every debt solution clearly to ensure the best
customer outcome, frank conversations,if client go against any
recommendation.
Nov 2014 – Feb 2016 NTF Financial Solutions Wilmslow
Personal Insolvency Administrator
 Responsible for supervising Personal IVA’s, annual reviews etc.
 Chairing creditor meetings (Including calculating creditor votes)
 Responding to Telephone& Correspondence queries
 Handling any creditor queries
 Responsible for training junior staff members
 Taking overflow qualifying calls,completing draft calls and documents relating
to the drafting of a prospective IVA.
 Responsible for helpingbackedup departments to ensureall deadlines and
customer timescales are met.
Between October 2013 – October 2014 I was in Australia travelling and
working, this includes some temporary jobs which have not been noted
below
June 2014 – October
2014
Up on Constance Rooftop
Cocktail Bar Brisbane, Australia
Bar/ Site Supervisor & Cocktail Barman
 Ensuring, all stock,staffRota’s & anythingelse is organized.
 Requirementto work at short notice, and staying late whenrequired.
 In charge of managing junior staffmembers and ensuring service& quality

2. James W Allen
standards are maintained.
 Organising events & functions
Jan 2014 – May 2014 TSATelco Group Brisbane, Australia
Direct Sales Advisor
 Calling existing Telstra customers, adding services where requiredor wanted
 Cold calling
 Ensuring all sales calls are followed up and orders are processed.
May 2014 – Jul 2014 All Span scaffolding Bundaberg, Australia
Scaffolder
 General laboring & Heavy lifting
 Ensuring All scaffolding is erected and dismantled safely
Feb 2013 – Oct 2013 The Classroom
Cocktail Bartender – this is in addition to the role below
 Bar set up & close down,Bar service & cocktail preparation.
 Publicisingevents
Feb 2012 – Oct 2013 ClearDebt / Abacus Finance
IVA insolvency administrator
 Supervising Clients IVA’s (responsible for specific case load 500+clients)
 Time management, ensuringrequiredwork is completed, staying late to ensure
deadlines are met.
 Written & emailcorrespondence sent to clients and creditors, attention to detail &
accuracy very important.
 Point of contact for debtors & creditors.
 Credit control.& working to specific targets
Jan 2011 – Feb 2012 LBM Direct sales & Marketing
o2 & British Gas Sales Advisor
 Outbound sales calls
 Calling existing & prospective customers
 Target orientated, working to hit commission targets.

3. Personal
statement
I am a very capable determined man who relishes a challenge, I work very hard at everything I
do, I am very active and enjoy anything outdoors, I am vice-captain for my rugby team where
communication and teamwork is a must (we currently sit 2nd
in league) I am also currently in the
process of setting up my own business as a separate venture, and am enjoying the hurdles this
throws up, to clarify this will not impact on any full-time role I enter into. I did also spend a year
travelling and working in Australia between October 2013 – October 2014.
Education GCSE’s – 11 Graded A* to D
3 A Level’s graded A to E (2008)
Key skills ICT Level 2
Additional certificates & training
• BTEC Level 2 in customer service • BTEC Level 3 in debt resolution
• First aid training • Trained in cashing up, banking.
• Food and hygiene training • Digital online marketing by google
• Dealing with vulnerable customers provided by Samaritans
• Accredited to give debt advice for all UK debt solutions
References are available on request.
Jan 2011 – Feb 2012 LBM Direct sales & Marketing
o2 & British Gas Sales Advisor
 Outbound sales calls
 Calling existing & prospective customers
 Target orientated, working to hit commission targets.