MohammadJahangirAhmed is seeking an opportunity with a good reputation employer. He has experience working in customer service roles for various retailers and property companies. Ahmed is adaptable, well-organized, and able to work independently or as part of a team. He has strong communication skills, is computer proficient in Microsoft Office, and aims to help others in a sensitive manner.

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Name: MohammadJahangirAhmed Address:Bethnal Green,London
Email: m.j.ahmed94@gmail.com Phone:07429183744
P E R S O N A L P R O F I L E
An adaptable,conscientious person having general experienceon working as partof a team in a busy officeenvironment, strong
planner and problem solver who readily adapts to change. Well organised and proactivein providingtimely,efficientand accurate
administrativesupportto office managers and work colleagues.Experienced in workingunder pressurein a quick paced fastmoving
environment and ableto receive guests on arrival in a friendly,helpful and approachablemanner. Can work independently and in a
group at the same time havinga positiveimpactand passion for helpingothers,and always actingin a sensitiveand diplomatic
manner. Very flexible,adaptableand keen to learn and known for maintaininga helpful and cheerful character,even when under
pressure.Currently lookingfor an opportunity with good reputation employer who rewards hard work and appreciates ability and
loyalty.
K E Y S K I L L S
 Communication skills - Exceptional listener and communicator who effectively conveys information verbally and in writing.
 Flexibility/team player - An individual who thrives in environments requiring ability to effectively prioritisecompetently.
Also,a proven relationship-builder with unsurpassed interpersonal skills leadingto becoming a resourceful team player who
excels at building trustingrelationshipswith customers and colleagues.
 Computer competent – Fully competent with MicrosoftOfficepackages (Office2003/2007/2010/2016 - includingWord,
Excel, PowerPoint, and Outlook), Windows XP, Windows 7, Windows 10 and various software/programs.Can learn/adaptto
new software/programs quickly and efficiently.
E M P L O Y M E N T H I S T O R Y
February 6th – 18th 2017 | City Realtor | PropertyNegotiator
 Dealing with telephone and email enquiries from prospective.
 Arranging and attending viewings.
 Dealing with telephone and email enquiries from prospective tenants .
October 2016 – November 2016 | Tower Hamlets Homes | Call Centre Agent
 Providing advice, information and assistance to callers.
 Attempting to resolve all enquiries on first contact with the callers.
 Excellent listening and problem solving skills.
September 2015 – November 2015 | PropertyLink UK | Business admin
 Generating appointments for viewings & valuations.
 Meeting and greeting clients visiting the offices.
 General office administration duties: photocopying, filing, phone calls, writing letters & emails etc.
 Compiling Home Information Packs.
 Data entry, updating confidential documents on Excel and encrypting confidential files. Preparing PowerPoi nt presentation
and use of various software.
February 2014 – June 2014 | Holland and Barrett | Customer Assistant
 Stacking shelves.
 Cleaning the shop floor making sure the shop looked clean.
 Doing refunds for the customers.
 Helping the manager to recruit employees.

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March 2013 – September 2013 | Boots | Customer Assistant
Duties included:
 Welcoming customers and helping them to find what they are looking for.
 Dealing with customer’s inquiries, returns and complaints.
 Taking payments in cash, credit transactions from customers.
 Taking in orders for the customers.
T R A I N I N G A N D E D U C A T I O N
Capita Traineeships
October 2015
Tower Hamlets College
September 2012 – June 2013
Bethnal Green Technology College
September 2006 – June 2011
L1 Customer Service. L1 PSD. L1 Employability’s
BTEC Level 3 IT and Business
GCSE’S: 5 A-C in GCSE includingMaths and English.
I N T E R E S T S
I like to maintain a fit and active life style and have been regularly attending gym therefore I believe it makes an individual
motivational and productive in life and in general. I believe physical exercise gives relief to anxiety, stress and makes an
individual more proactive and productive dealing with day to day task under pressure efficiently. I also enjoy going in holiday
were I like learning about different cultures and having traditional food.
R E F E R E N C E S
Availableon request