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Stuart Lunn, Infoworks Apps Information Systems in the Third Sector
Stuart Lunn, Infoworks Information Systems in the Third Sector Approaches & technologies Organisational Evolution Trends Case reviews  Opportunities Conclusions
Stuart Lunn, Infoworks Browser IS approaches & technologies – 7 click history Bespoke		 CRM Packages Charity Packages Fundraising, Membership… Open Source Open Source Open Source Browser /Desktop .NET etc ASP Raiser’s  Edge,  ThankQ,  Care,  iMIS,  IRIS,  SodalitaS  etc Microsoft Desktop				 Outsource SQL Server Desktop/Hosted General VB Access In house DOS
Stuart Lunn, Infoworks IS approaches & technologies Open Source General CRM .NET etc Charity  Packages Microsoft CRM Outsource SQL Server Access In house
Stuart Lunn, Infoworks CLOUD IS approaches & technologies In house/ Outsource Bespoke Desktop Access Access/SQL Open Source Charity  Packages/ CRM Desktop /Browser Outsource Bespoke Browser .NET etc SQL Charity  Packages Proprietary Desktop/ Browser General  CRM Desktop /Browser Microsoft  CRM Desktop /Browser
Stuart Lunn, Infoworks IS approaches & technologies – where it’s at Size IS evolution Other In house  /Outsource Bespoke Desktop Access Access/SQL Open Source Charity  Packages/ CRM Desktop /Browser Outsource Bespoke Browser .NET SQL Charity  Packages Proprietary Desktop /Browser Microsoft  CRM Desktop /Browser General  CRM Desktop /Browser
Stuart Lunn, Infoworks Evolution management Access  Database spreadsheet manual  administration manual  administration manual  administration activity activity activity activity
Stuart Lunn, Infoworks Evolution   management manual  administration Access  Database manual  administration activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution management pressure manual  administration Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution - scenario 1 management pressure Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution - scenario 1 – ad hoc management Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution - scenario 2 Management pressure IS  Strategy Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Management IS  Strategy Combination Evolution - scenario 2 – getting organised Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Management Evolution - scenario 2 – getting organised IS  Strategy Charity Package Core Information System Specialist  Package Function Function Function Outsourced  operation  Function Function activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Management Evolution - scenario 2 – “organised” Access  Database IS  Strategy Specialist  Package Outsourced  operation  Charity Package Core  		Information  		System Function Function Function Access  Database Function Function Access  Database activity activity activity activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution - scenario 3 - “organised”  –> disorganised –> ad hoc Management Change Budget Cut Access  Database IS  Strategy Specialist  Package Outsourced  operation  Charity Package 		Core  		Information  		System Access  Database Access  Database Function Function Function Function Access  Database Function Access  Database Access  Database activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity activity
Stuart Lunn, Infoworks Evolution – Getting and Staying Organised Early stages	 Getting organised  Organised	 Disorganised Ad hoc		 How to get organised?  ,[object Object]
 CIS  Core activities  beliefHow to stay organised  ,[object Object]
 keep management engaged
 Annual review of IS strategy
 ¼ly review of “Activity-IS Support Summary”,[object Object]
Stuart Lunn, Infoworks Trends Cost falls  Market change Data driven Package / bespoke Stability, longevity & mobility
Stuart Lunn, Infoworks Trends Competition  Economic climate CRM push Initial cost  Browser apps Releases, Support, Training, Help DIY / video Running costs   ,[object Object]
Market change
Data driven
Package / bespoke
Stability, longevity & mobility,[object Object]
Market change
Data driven
Package / bespoke
Stability, longevity & mobility,[object Object]
Market change
Data driven
Package / bespoke
Stability, longevity & mobility,[object Object]
Stuart Lunn, Infoworks
Stuart Lunn, Infoworks
Stuart Lunn, Infoworks
Stuart Lunn, Infoworks Data is cheap; software is expensive.
Stuart Lunn, Infoworks Trends IS higher level jobs  Data driven workflow Data driven graphics Examples ,[object Object]
Market change
Data driven
Package / bespoke
Stability, longevity & mobility,[object Object]
Stuart Lunn, Infoworks Trends – data driven graphics– visual thesaurus
Stuart Lunn, Infoworks Trends – data driven graphics – visual thesaurus Imagine:   Contact 	– Cases – Actions Expensive now…
Stuart Lunn, Infoworks Trends – data driven graphics – imagine a radar to-do list …where next?
Stuart Lunn, Infoworks Trends Cost falls  Market change Data driven Package / bespoke Stability, longevity & mobility CRM & Charity Packages  ,[object Object]
Bespoke extension
Integration,[object Object]
Reliable
Monolith
Spec
Prototype
Build
Flexibility
Variable quality,[object Object]
Framework
Generate from spec
Expose spurs
Look and feel
Reliability
Time
Costs
Consult
Configure
Bespoke API
Add-ons,[object Object]
Stuart Lunn, Infoworks

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