1. Sindhuja Ramanathan
Senior Data Analyst
UK Tier 2 ICT Dependent VISA holder (Valid until April 2017)
Location: Manchester, United Kingdom
Email ID : sindhujaramanathan@gmail.com
Mobile: +447423600056
 Efficient Senior Data Analyst with 9 years of total IT experience
 Knowledgeable Data and Campaign Analyst skilled in Data collection, Analysis , Reconciliation , Migration,
Reference Data Management, Campaign Analysis, Decommissioning, Enhancement and Production support
projects for various customers in Banking and Payment Cards business
 Expertise in all phases of SDLC including key Requirements walkthrough, Estimation, Design, Development,
Deployment Support, Cost Benefit Analysis, Production Support and Post Implementation Reviews of all the
BAU releases, pertains to data manipulation and processing.
 Worked on various engagements within UK as well as in India on Cross-domain and Cross-Functional
platforms.
 Have excellent analytical and problem solving skills and swiftly identifies the root cause of any problem and
develops an effective solution
Technical Skills Tools/Software
 Teradata/DB2/Oracle SQL
 UNIX, UNIX Shell Scripting , Perl
 Teradata SQL Assistance,DBVisualizer, Toad
 Windows XP, Vista
 F-SecureSSH Client Transfer , Putty
 Aprimo, Clear Case
 Clearquest, HP Quality Centre
 Adobe Flex , Acrobat Reader , MS Office Suite,
Microsoft Outlook
 Introduction to Oracle9i : SQL – Version 1.0
 ITIL Certification - IT Service Management Foundation Certificate – Version 2.0
 NSE – NCFM Financial Markets: A Beginner’s Module Certification – Version 1.0
Period Degree Course University
2009 – 2012 Master Of Computer Application (MCA) Sastra University, Tamilnadu, India
2003 – 2006 Bachelor Of Science (B.Sc Computer Science) Madurai Kamaraj University , Tamilnadu ,
India
PERSONAL SUMMARY
SKILLS/TOOLS/SOFTWARES
CERTIFICATIONS
ACADEMIC

2. CAREER HISTORY
Campaign Analyst
Barclays (Personal and Corporate Banking) - Tata Consultancy Services
Sep 2015 – Mar 2016
Project Overview
This project aims at delivering Retail/Business campaigns (customer communications) through multiple channels
i.e Paper, E-mail and Cloud.
Roles and Responsibilities
Campaign Analyst is involved in all the phases of a campaign and is responsible for delivering the data required for
the campaigns in various channels. The following are the detailed responsibilities
 Analyze the campaign requirements and prepare the risk assessment and data discovery(approximate
volume of customers/accounts involved)
 Preparation of data dictionary(Data Mapping) required to print the data of customer/account based on
the letter artwork (Template of communication to customers)
 Created SQL scripts for Campaign build and validation based on the inclusion and exclusion criteria in the
requirement document
 Execution of test/live and validation scripts and supply customers/accounts data to the mail processing
team after thorough validations
 Ensuring the test/live outcome (proofs) are in-line with the campaign requirements and the data supplied
 Responsible to clarify/explain the data related queries/doubts raised by stakeholders
 Responsible to deliver the data required for post campaign activities
 Prepared knowledge assets and mentored the new joiners in the team and brought them up to the speed
of customer expectations
Rewards/Recognitions:
Received appreciation from client for the best campaign deliverable within the scheduled timeline
Senior Data Analyst
VISA Europe Services Inc. - Tata Consultancy Services
Nov 2011 – Nov 2013
Project Overview
Design, Develop and Maintenance of new platform/system (VERA), which supports users (VE Treasury) in setting
Visa Europe (VE) exchange rates for its members which was used to set by Visa Inc. (VI). This project deals with
Design, Development and Maintenance of reference and historical data used by the VERA System.
Roles and Responsibilities
 End to end ownership in supplying data required for implementation of a new application
 Performing requirement analysis, liaised with Development team for designing data model and DBA for
the creation of PDM
 Preparation of High Level Design (HLD) and Low Level Design (LLD)
 Coordinated with business users(VE Treasury) to understand the data requirements and to get the
reference and historical data

3.  Created SQL scripts to manipulate reference and historical data
 Created SQL scripts to generate the Dev/test data set for a particular past/future date(SSD/CPD) for test
team
 Performed complexity analysis in generating historical table data and in base lining the solution
 Created complex formulas in MS Excel to calculate/generate/populate column data based on the rules
defined
 Created a tool in MS Excel to generate the ‘insert’ scripts automatically if the data is populated into MS
Excel which helped a lot as the data change frequently and so many tables are involved
 Created UNIX Shell script to add/remove the application users into/from the system , to address the
missing functionality in User Interface
 Created UNIX Shell script to generate the production data set and handed over to the production support
team
 Involved in various conversations with stakeholders on when and how the data will be deployed for the
application go live and prepared the document for the same
 Provided support during implementation and post implementation
Rewards/Recognitions:
Got appreciation for providing error free , quality data for the successful implementation of the application
Data /Data Migration Analyst
VISA Europe Services Inc. - Tata Consultancy Services
Nov 2010 – Nov 2013
Project Overview
VECSS is a clearing and settlement system used by Visa Europe (Payment business) for its European members. It’s a
complex system that process millions of transaction in a day. This project deals with development and
maintenance of member data. It also involves migrating member data from Visa Inc. to Visa Europe.
Roles and Responsibilities
 Responsible for high level requirement analysis in inception phase and provide estimation followed by
feasibility analysis
 Designed data model and liaised with DBA for the creation of PDM
 Preparation of HLD / LLD and Traceability matrix get them approved by the stakeholders
 Created SQL scripts to manipulate reference data for the new requirement
 Created customized test SQL scripts based on the test requirement
 Version management using clear case and Defect management using Clear Quest
 Prepared and delivered reports on adhoc basis using SQL, MS Excel/MS Access based on the request
 Prepared and delivered on demand test/production data sets
 Liaised with production support team to understand scheduled jobs timing for the maintenance of EU/US
clock change scripts
 Responsible for migrating member data from Visa Inc. to Visa Europe which involves development and
maintenance of UNIX and SQL scripts
 Responsible to prepare the handover document for production support team and explain the data
changes that will be done as part of implementation
 Responsible to provide information on data deployment in production deployment/Release document

4. and provided support during implementation and post implementation
 Provided Level 2 support by analyzing and fixing any data related issues in production
 Created UNIX Shell scripts for house keeping
Production Support Analyst
Royal Bank of Scotland (formerly known as ABN AMRO) - Tata Consultancy Services
Feb 2008 – Oct 2010
Project Overview
Corporate Client Identifier (CCID) is the principal system used for the storage and maintenance of ABN AMRO
Banks client reference data. This project deals with the maintenance and support of CCID
Roles and Responsibilities
 Responsible for the establishment and maintenance of client data
 Prepared UNIX shell scripts and SQL scripts for the creation and maintenance of scheduled and adhoc
reports for Finance, RDM Ops and other teams
 Performing impact analysis on requests for data changes
 Handled adhoc requests such as generation of adhoc reports, Data clean-up in alignment to parent and
child data, Data Enrichment requests – Extracting application data using scripts from lists provided by
clients, Bulk updates to source data, Information requests regarding application etc
 Responsible for User Creation, Maintaining existing users, Password reset, Enabling existing accounts
(unlocking), Creating user groups, Communication via e-mail new user set-up or completed changes,
Maintenance of existing user groups
 Acted as point of contact for the Business team, responsible to record and track incidents /complaints
 Liaison with ITO to resolve application and database issues
 Responsible to ensure client data files have been delivered and loaded successfully from source systems
and notify concerned team if files have not been delivered
 Investigating files that have failed loading process and fix the issue
 Executed workarounds to fill in gaps for missing functionality
 Provided 1st Line Support by being a first point of contact, Communicating system outage to end users,
Dealing with General enquiries, Phone call management, Processing information requests, Monitor
Mailbox and assign work to team, Liaise with requesters and Coordinating second-line and third-party
support groups
Rewards/Recognitions:
 Got ‘Star of the Quarter’ award for my hard work and dedication to my work
 Received ‘KUDOS’ - performance appreciation award by TCS-ABN AMRO relationship

5. Front End Developer
TATA Research Development and Design Centre (TRDDC) - Tata Consultancy Services
Jun 2007 – Dec 2007
Project Overview
This project aims to develop the User Interface (Front end) to automate the process of converting raw data into an
OLAP cube. The front end has been developed using Adobe FLEX
Roles and Responsibilities
 Readiness for the development initiative: Attended web based training on Adobe Flex
 Performed high level requirement analysis and provided estimation
 Supported the Business analyst in base lining the requirements and traceability
 Prepared and delivered UI design artifact
 Full ownership in develop and deploy phase of the project