Data Driven Decisions:


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Presentation made by Sal DeAngelo during the Tech Insight Tour :Revolutionizing EdTech to Serve a New Millennium
July 19 & 28, 2011

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  • Add the Microsoft Desktop Optimization Pack (MDOP) for Software Assurance as part of your Professional Desktop Platform Suite or Enterprise Desktop Platform Suite.
  • The Enterprise CAL Suite in Wave 14 continues to reflect Microsoft’s investment in the ECAL Suite value proposition. The ECAL Suite continues to deliver on the value promise of today and enabling organizations to continue to release value moving forwards. The ECAL Suite benefits from a number of new product innovations and introductions in calendar year 2010. The Microsoft Business Productivity Infrastructure customers tackle the changing business needs of their everyday work activities by improving the way their people communicate, share expertise, gain business insight, and find information. The five key capabilities of the Microsoft Business Productivity Infrastructure are Unified Communications, Enterprise Content Management, Enterprise Search, Collaboration, and Business Intelligence through powerful user-friend experiences. UC: E-mail/calendaring, mobile messaging and device management unified messaging, presence/IM, VoIP call management, audio-video-Web conferencing and security services. BI: Reporting, analysis, performance management, and data warehousing technologies that improve business insight and drive business performance.ECM: Forms, documents, records, and Web content management technologies that streamline the management of content and process. Collaboration: Pervasive collaborative workspaces, a robust portal framework, and social computing tools. Enterprise search: Search technologies that empower your people to find the information and expertise they need to drive results.The Microsoft Core Infrastructure helps customers evolve their IT infrastructure to become more agile, secure, and better-managed, while reducing overall IT costs and making better use of resources. By combining people, process and technology. Some key capabilities in the Microsoft Core Infrastructure include:Data Protection & Recovery:Implement backup, storage, and restore processes that protect information and provide cost-effective and time-efficient recovery when requiredIncident Problem and Change Management: Lower the costs of the help-desk through faster discover, and resolution of end-user technology problemsSecurity: Implement ways to help guarantee that information and communication are protected from unauthorized access. Learn about ways to protect your IT infrastructure from denial attacks and viruses, while preserving access to corporate resources.Access Management:Build better ways to support an increasingly mobile and remote workforce by managing access to resources from corporate mobile users, customers, and partners outside of a firewall. Desktop Device & Server Management:Improve how your company manages desktops, mobile devices, and servers, as well as deploying patches, operating systems, and applications across the network. The diverse array of technologies allows each ECAL Suite customer to pick and chose the right capabilities to meets challenges unique to each customer. Customer combine multiple capabilities and see the integration across these capabilities as a deciding factor to invest in Microsoft. “We looked at other solutions, but for us the selling point was how all of the Microsoft products are integrated across the scenarios we are interested in: unified communications, collaboration, search, and content management,” says Colon.Charlie Colon, Executive Director, Gallup Technology“Finding more ways to use the technology that we already own through the ECAL makes smart business and operational sense.” Robert Hampton Director of Operations—Information Systems, ValleyCrest Companies (Largest Landscaping Company in the United States)Coinciding with the introduction of new technologies and technology enhancements, the ECAL Suite will be undergoing a 5% increase in the ECAL Suite step-up SKU from the Core CAL Suite. This will be in effect at the time of the Office 2010 launch. (note please reference Word Document with conversations points should the analyst push back on increasing prices in tough economic times)
  • Data Driven Decisions:

    1. 1. Data Driven Decisions:More with Less and Stretching your IT Budget<br />Sal DeAngelo<br />Director of Technology and Information Systems<br />Bethlehem Central School District<br />Tech Insight Tour<br />Revolutionizing EdTech to <br />Serve a New Millennium <br />July 28, 2011<br />
    2. 2. Sal DeAngeloA little about who I am<br />Bethlehem Central School District<br />Director of Technology and Information Systems 4/2010 – present<br />Schenectady City School District 1984-2010<br />Business Administrator 2009 – 4/2010 <br />Technology Projects Coordinator 2006 – 2009<br />Project VIEW – Project/TS Coordinator 2000– 2006<br />Manager of Technical Services 1984 – 2000<br />Sage College, Albany NY<br />Doctor of Education in Educational Leadership<br />Accepted Cohort V – Fall 2011 – Spring 2014<br />College of Saint Rose, Albany, NY<br />New Era in Educational Leadership Program<br />CAS/School District Leader (SDL) <br />Norwich University, Littlefield, VT<br />Masters in Business Administration<br />SUNY College of Technology, Utica, NY<br />B.S., Electrical Engineering Technology<br /> <br />
    3. 3. So what are some of our critical challenges?<br />Let’s make this an inactive dialog!<br />
    4. 4. Changing the “Status Quo”<br />
    5. 5. It’s happening around us-Roles are being redefined<br />Teachers and administrators are becoming learning leaders<br />
    6. 6.
    7. 7. 1962<br />2011<br />
    8. 8. More with Less versusLess with Less!<br />More with Less<br />Cost cutting measures<br />Improved operational efficiencies and productivity<br />80/20 rule – 80% cost comes after the acquisition<br />Less with Less – a reality check<br />Reprioritization of capacity<br />Modified objectives<br />
    9. 9. More with Less<br />Cost cutting measures<br />TCO and ROI <br />Do you take the time to make the calculations?<br />Printing, print management and digital storage<br />Dropbox, Skydrive, Google Docs, iCloud<br />Remanufactured toner cartridges<br />LCD projectors<br />Lamp life and replacement costs –BEA/BEP<br />Do you consider third party alternatives?<br />Are you a brand name and store brand shopper?<br />Do you consider reconditioned equipment?<br />Do you consider third party warranties?<br />Centralized and Contract purchasing<br />NY State Contract vs. RFQ/RFP<br />Competitive/Cooperative Bidding – Consortiums<br />Energy Savings – Virtualization/VDI <br />
    10. 10.
    11. 11. More with Less<br />Improved operational efficiencies<br />Have you standardized? <br />Manage end-user preferences? <br />Not meant to be a quality concession<br />Are you running a sneaker-net tech support organization?<br />Consider Remote Systems Management/Imaging systems – asset management, updates/patches, help desk support (ROI)<br />Ticket tracking – service desk – metrics<br />Self-service support – knowledge base<br />Managing user expectations<br />Virtualization – Server/Desktop/Application<br />
    12. 12. More with Less<br />Improved operational efficiencies<br />Selected Outsourcing<br />Local Integrators<br />BOCES/RIC’s<br />Managed & Hosted Services vs. Pay-as-you-go<br />Administration<br />Network/Systems Administration<br />Help Desk/Tech Support<br />Printers/Copiers<br />Email and VoIP<br />Student/College Interns/Substitutes<br />
    13. 13. More with Less<br />Improved operational efficiencies<br />& cost reduction measures continued<br />Software Applications – are you having the conversations?<br />Negotiations <br />Revised SLA’s<br />Microsoft’s EES Program – details coming<br />Application virtualization – buy only what you need!<br />The Cloud, SAS, SAP (Cloud can=Cash Flow)<br />Free products – let’s talk!<br />Multi-year contracts <br />
    14. 14. Multi-year quotes/contracts<br />
    15. 15. Less with Less<br />The reality check – let’s state the obvious!<br />“At some point we need to come to the realization that we may have to live with the fact that we can no longer afford the life style we were accustomed to!” Sal<br />Covey would say put first things first!<br />"What gets measured is what gets done" is an old business maxim that's as relevant today as ever. “Measure what matters” is also a frequency used term today, data helps us prioritize decisions in these difficult times<br />
    16. 16. A simple but powerful exampleof a recent data driven decision…<br />
    17. 17. Academic Volume Licensing Options<br />Subscription Enrollments Under <br />The Campus And School Agreement<br />Open License for Academic<br />Select Plus for Academic<br />School Enrollment<br />Campus Enrollment<br />Enrollment for Education Solutions<br />
    18. 18. Customize Your Desktop With Two Platform Product Options<br />Professional Desktop Platform Suite<br />Enterprise Desktop Platform Suite<br />With EES you can customize your desktop by selecting individual platform products, including individual CAL Suite components, OR license a desktop platform suite, which combines your Windows upgrade, Office, and CAL Suite licenses into one convenient SKU for greater cost savings. <br />EES Desktop Platform products whether licensed individually or as a suite, must be licensed organization wide based on your full time equivalent (FTE) count.<br />
    19. 19. Client ML<br />Core Infrastructure<br />Business Productivity Infrastructure<br />Desktop and Device Management<br />Enterprise Search<br />Business Intelligence<br />Security<br />Incident, Problem, and Change Management<br />Collaboration<br />Unified Communications<br />Access Management<br />Enterprise Content Management<br />Data Protection and Recovery<br />Plumbing for Business<br />Plumbing for IT<br />ECAL Suite in 2010<br />
    20. 20. Let’s pause and bring it all together…<br />How do we start? <br />A good overall SWOT analysis will allow us to develop or revise our current technology plan. We may have to take a different strategic approach than when the plan was last updated. After all, any good plan needs to be a dynamic instrument.<br />Alternate funding sources<br />Are you maximizing your e-Rate<br />Have you considered applying for a grant/s<br />Engage Local Businesses<br />PTO/PTSO/PTA – projectors, document cameras, etc.<br />Creative programs – Scholastic Book Fairs -Smartboards<br />NYSERTA rebates – virtualization projects <br />A final word. <br />Any questions?<br />
    21. 21. One of my favorite quotes… <br />“We cannot become what we would like to be <br />by remaining what we are” Max DePree<br />
    22. 22. Thank You<br />Sal DeAngelo<br /><br /><br />