The document discusses challenges in implementing intelligent transportation systems (ITS) for public transit agencies in India. It outlines organizational, technical, and operational challenges including lack of ITS understanding, complex planning and procurement, deployment difficulties, and challenges maintaining and operating systems. It emphasizes the need for standardized methodologies, expanded expertise, and leveraging ITS data to improve service quality and reliability through technologies like connected vehicles and mobility on demand. The future of ITS relies on greater integration, coordination between agencies, and realizing unfulfilled benefits through technologies that interface different systems.

1. Vivek Ogra, Director – Technology & Innovation
VBSOFT India Limited
TALKING TRANSIT
07.04.2016 , NEW DELHI, INDIA
ITS Implementation in STUs for Improving Efficiency
Challenges in Implementation & Contract Management

2. TRANSIT ITS IS WELL DEVELOPED & OFFERS MANY BENEFITS
Crucial Role Played by Transit ITS
ITS
Reliability
Security
& Safety
Commuter
Relations
Enhanced
Transit
Information
Automated
Fare
Services
Integrated
Planning
and
Scheduling
• Mobility on Demand,
• Connected Vehicles, and
• Automated and Autonomous
Vehicles.
FUTURE
Enhancement in
Service Quality
and Reliability
through the use
of ITS data for
Planning,
Management
and Big Data
leading to

3. ORGANIZATIONAL AND TECHNICAL CHALLENGES
ITS Planning
and
Procurement
Deployment
Complexity
Achieving
Full System
Potential
ITS
Understanding
by Policy
Boards and
Senior
Management
Overcoming
Operations
and
Maintenance
Challenges
Widespread perception among transit agencies regarding challenges

4. UNDERSTANDING ITS – A CHALLENGE
Transit ITS suffers
from a
semantics
challenge
Computer – Assisted Dispatch
/ Automatic Vehicle Location
(CAD / AVL), Advanced Public
Transportation System
(APTS), ITS, etc.
All This > Creates
Confusion
• General lack of Standardization of
Technology and Use in Indian Context
• Lack of Functional Clarity
• Benefits of ITS are not defined
properly.
• Costs v/s benefits hard to define in
absence of standards driven
environment
REASONS
Lack of clarity
on funding for
management
and
maintenance
Could Lead to
Failure
Lack of
leadership in
planning and
deploying ITS
projects
Leads to Deficit
in Realizing
Benefits
Lack of
Resources
needs for
technical
needs
assessment
for systems
engineering
Lack of
Differentiation
between IT
v/s ITS
Lack of
investment in
internal ITS
expertise
within transit
agencies
RESULTS INTO

5. MANAGING COMPLEXITY IN PLANNING AND PROCUREMENT
TECHNOLOGY
COMMERCIAL
SKILLS
Off-the Self v/s Proprietary Software
Hardware & Network Specifications
Integrated v/s Integration Capability
Backward / Forward Integration
Technology Change Management
QCBS v/s Cost Based
Exhaustion of Tendered Quantity
Change Management (Technology & Price)
Payment Structure
Service Continuity
System Engineering Capability In-house
Functional Skills In-house
Documentation Requirements
IT v/s ITS Differentiation
Long-term Skill Harvesting

6. MANAGING SYSTEM DEPLOYMENT COMPLEXITY
ITS PROJECTS ARE GENERALLY COMPLEX TO DEPLOY
SYSTEM
ENGINEERING
PROCESS
INTERNAL
TECHNICAL
PROCESSES
UNFORESEEN
TECHNICAL
CHALLENGES
HUMAN AND
ORGANIZATIONAL
ISSUES
•Action item list
•System
Implementation
plan
•Communication
Plan
•Change
Management Plan
•Risk Management
Plan
•Quality Assurance
Plan
•Milestone Approval
•Installation Issues
•Data Preparation
and Integrity
•Involvement of
Maintenance
Department
•Due diligence at
design stage
•Underdeveloped
product by
suppliers
•Need for
interface and
integration with
third party
system causes
challenges and
latent costs –
Interface
Standards
•Inter-
departmental
ownership or
infrastructure
support
•Mid-stream
staffing changes
at agency or at
suppliers end

7. MANAGING OPERATIONS & MAINTENANCE CHALLENGES
TECHNICAL
CHALLENGES
ORGANIZATIONAL
CHALLENGES
OPERATIONAL
CHALLENGES
ONGOING
RELATIONS AND
SUPPLIERS
•Integration Of
various systems
•Integration of
components and
systems origination
from different
suppliers
•Proprietary
technology
•Maintenance of
large volume of
data
•Computing and
communications
efficacy
•Organizational Lead
for ITS operations
•Organizational
planning and
negotiation to
ensure ongoing
effective operations
and maintenance
•Organizational
Resistance
•Create basic staff
comprehension of
new technologies
•Unlearn, relearn
process
•Documenting
operating problems
•Operator
compliance
•Need and process
balance
Warranty
Management
Support & Training
Discovery of needs
after the deployment
– SE Process

8. MANAGING DELIVERY OF FULL SYSTEM POTENTIAL
TRANSIT ITS DATA
IS A VALUABLE
RESOURCE
ORGANIZATIONAL
READYNESS TO
BUILD ON ITS TO
REVISE BUSINESS
PRACTICES
INDUSTRY
STANDARDIZED
METHODOLOGIES
UNFULFILLED OR
UNDER-EXPLORED
BENEFITS
Data ownership
with agency to
ensure rightful
custody and reuse
Data Quality
Management
Expertise to
match, clean and
maintain data
Create expertise of
analytics
Data Interop
Under utilized
capabilities of ITS
by control Staff
lack of decision
support system
use
Lack of use of ITS
for standardized
service restoration
New opportunities
analysis deficit
Measuring the
accuracy of real-
time passenger
info
Measurement
accuracy of
commuter counts
Measuring
performance of
the system as a
whole
Connection
Protection
Yard Management
Vehicle Health
Monitoring
Real-time
proactive control
Integration of
fixed route transit
with flexible and
demand
responsive transit

9. ITS AS GATEWAY TO THE FUTURE
The future will see a growing trend towards interfaces, coordination and
integration of ITS technologies between different agencies:
• Regional Real-time Passenger Information Portals and Displays
• Multi-Agency Connection Protection
• Multi-Agency Advanced Fare Collection
• Transit Signal Priority
• Integrated Transit and Traffic Control Centres
• Integrated Corridor Management
• Lack of use of Standards
• Lack of scalability of legacy
systems
• Lack of ITS Strategic Plans
• Lack of participation in
Regional ITS Architecture
Process etc.
• Transit Big Data
• Mobility on Demand
• Connected Vehicles
• Autonomous and
Automated Vehicles
• Interest in ITS
• Technology Vision
• Knowledge
• Internal Expertise
• Interaction /
coordination within
organizations
ISSUES OPPORTUNITIES REQUIREMENT

10. RECOMMENDATION FOR FUTURE
Expand
Dissemination of
Transit ITS Best
Practices
Documentation and
Dissemination of
Transit ITS Benefits
and Business Case
Standardized
Methodologies and
Tools
Research and
Demonstration
Related to Unfulfilled
Benefits of ITS