CTO John Petrone shares how Autobytel has used various tools, such as agile development, virtualization and outsourcing, to become a smarter, more effective organization, better able to respond to challenges and change.
Thinking about implementing an automation project BUT you're not ready to make a big investment, especially in this current climate of uncertainty? This presentation can help you get started.
Bryan Guido Hassin, global cleantech entrepreneur and Entrepreneur in Residence at the Rice University Center for Engineering Leadership, walks through a case study of how his own startup has used lean startup customer development to validate its market, its product, and build up a huge sales pipeline before even launching its offering.
There are many accounts receivable management software solutions available on the market today- but which one will best fit your business needs? This slide deck will provide you with everything you need to know about selecting accounts receivable management software to help you improve invoice collection, reduce days sales outstanding, improve cash flow, and more.
Anytime Collect is a proven credit and collection management software solution that helps automate the entire invoice management and collection process. Learn more at www.AnytimeCollect.com
Case Study: How REI increased ROI on SAP Through A Better User ExperienceDeeDee Kato
Speeding up core business processes is critical to the success of your business. How are you ensuring that your system is error-free and is optimized for employees to use? Discover how you can optimize your SAP for users with very little training and no complicated scripting. With no upgrade or additional SAP software required, Todd Haferkamp from REI will explore how to:
Minimize errors and avoid confusion by consolidating 20 screens to 1 screen
Enforce data integrity with custom validations and error handling
Deploy optimized, user-friendly interfaces for all users
Increase job satisfaction and flexibility
Save millions of dollars and increase your ROI on SAP, based on real business implementations
Procurement Evolution – Measures of SuccessSAP Ariba
For over a decade, Cox Enterprises, Inc. has been on a journey to use technology, innovation, and collaboration to drive ever-increasing procurement efficiencies. In this session, you'll learn about the company's first steps of success that were taken over 12 years ago, the trials and tribulations they faced, and how those challenges have shaped the future.
Particular points of discussion will include: selecting and implementing a technology partner; collaboration and support between IT, Supply Chain, and AP; e-procurement evolution; and developing the dashboard that the exec board cares about.
VMworld 2013: VMware Customer Journey - Where Are We with ITaaS and Ops Trans...VMworld
VMworld 2013
Mike Hulme, VMware
Kurt Milne, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
Thinking about implementing an automation project BUT you're not ready to make a big investment, especially in this current climate of uncertainty? This presentation can help you get started.
Bryan Guido Hassin, global cleantech entrepreneur and Entrepreneur in Residence at the Rice University Center for Engineering Leadership, walks through a case study of how his own startup has used lean startup customer development to validate its market, its product, and build up a huge sales pipeline before even launching its offering.
There are many accounts receivable management software solutions available on the market today- but which one will best fit your business needs? This slide deck will provide you with everything you need to know about selecting accounts receivable management software to help you improve invoice collection, reduce days sales outstanding, improve cash flow, and more.
Anytime Collect is a proven credit and collection management software solution that helps automate the entire invoice management and collection process. Learn more at www.AnytimeCollect.com
Case Study: How REI increased ROI on SAP Through A Better User ExperienceDeeDee Kato
Speeding up core business processes is critical to the success of your business. How are you ensuring that your system is error-free and is optimized for employees to use? Discover how you can optimize your SAP for users with very little training and no complicated scripting. With no upgrade or additional SAP software required, Todd Haferkamp from REI will explore how to:
Minimize errors and avoid confusion by consolidating 20 screens to 1 screen
Enforce data integrity with custom validations and error handling
Deploy optimized, user-friendly interfaces for all users
Increase job satisfaction and flexibility
Save millions of dollars and increase your ROI on SAP, based on real business implementations
Procurement Evolution – Measures of SuccessSAP Ariba
For over a decade, Cox Enterprises, Inc. has been on a journey to use technology, innovation, and collaboration to drive ever-increasing procurement efficiencies. In this session, you'll learn about the company's first steps of success that were taken over 12 years ago, the trials and tribulations they faced, and how those challenges have shaped the future.
Particular points of discussion will include: selecting and implementing a technology partner; collaboration and support between IT, Supply Chain, and AP; e-procurement evolution; and developing the dashboard that the exec board cares about.
VMworld 2013: VMware Customer Journey - Where Are We with ITaaS and Ops Trans...VMworld
VMworld 2013
Mike Hulme, VMware
Kurt Milne, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
This is a story of a fantasy company situation but most likely very similar to yours
So I am sure you will recognize yourself and your company
The story is a about how IT is effected by company policies
The story is also about what we can do in IT to mitigate the company policies with new technologies and DevOps
Form your future
Presenters notes has been added as lines in the presentation
ICT Cost Management And Savings General2control4IT
ICT costs are increasigly becoming an issue. This presentation shows option for getting most value out of your ICT at reasonable cost levels. Transparancy in costs and volumes are key.
This presentation was given by Mark Morley at AIAG’s conference in Beijing in October 2012. The presentation discusses a case study looking at how a joint venture operation based in China needed to send EDI documents to its trading partner in EMEA. The joint venture was made up from a partnership between a Chinese OEM, an EMEA OEM and their third party logistics provider. The Chinese OEM had no experience or knowledge of how to trade with a European partner and GXS Managed Services was deployed to connect the trading partners together. Updated April 2013
Business processes and decisions are the backbone of every company, from small to the Fortune 50. It is these processes and decisions that can create competitive advantage, helping the company react more quickly to changing trends. The processes can also drag the company down if they do not serve the business with agility. The first step in building business agility is to understand how the business works today, what are the processes, what are the decisions we should take, and how should we take them. Understanding these processes and decisions can enable a company to improve, streamline, and increase efficiency.
IBM Blueworks Live provides a single, shared repository where all the stakeholders can find a single version of truth about any process. It facilitates successful process improvement projects by enabling all the users in the process improvement team to be aligned to the process goals, problems, and areas of improvement. IBM Blueworks Live directly integrates with IBM Business Process Manager so that documentation of the business processes are implemented, run, and optimized.
Brian Garofola's presentation at "DevOps: The Key to Delivery Applications and Services Faster and Better" InformationWeek event in Chicago on December 3, 2014.
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. Brian Garofola, Engineering Director at CDK Global, talks about the journey towards increasing the flow of value to customers by constantly improving the people, processes, and tools in the delivery pipeline.
Avoid wasting time and money procuring and implementing dcimUptime Institute
To often, the pursuit of Data Center Infrastructure Management (DCIM) benefits leads to a procurement and implementation process that takes too long, software that costs too much, and the tools often under-deliver. Organizations frequently fail to define business requirements for DCIM and evaluate options in a holistic and consistent framework. This webinar can help provide insight into why those outcomes occur and how to avoid them.
Business Process Management Tips & TricksBonitasoft
Slides from our workshop 'BPM Tips & Tricks.' Learn BPM ideas from real-world case studies of Bonita Open Solution. Tips and Guided Advice is also provided from our Technical Consultant.
This is a story of a fantasy company situation but most likely very similar to yours
So I am sure you will recognize yourself and your company
The story is a about how IT is effected by company policies
The story is also about what we can do in IT to mitigate the company policies with new technologies and DevOps
Form your future
Presenters notes has been added as lines in the presentation
ICT Cost Management And Savings General2control4IT
ICT costs are increasigly becoming an issue. This presentation shows option for getting most value out of your ICT at reasonable cost levels. Transparancy in costs and volumes are key.
This presentation was given by Mark Morley at AIAG’s conference in Beijing in October 2012. The presentation discusses a case study looking at how a joint venture operation based in China needed to send EDI documents to its trading partner in EMEA. The joint venture was made up from a partnership between a Chinese OEM, an EMEA OEM and their third party logistics provider. The Chinese OEM had no experience or knowledge of how to trade with a European partner and GXS Managed Services was deployed to connect the trading partners together. Updated April 2013
Business processes and decisions are the backbone of every company, from small to the Fortune 50. It is these processes and decisions that can create competitive advantage, helping the company react more quickly to changing trends. The processes can also drag the company down if they do not serve the business with agility. The first step in building business agility is to understand how the business works today, what are the processes, what are the decisions we should take, and how should we take them. Understanding these processes and decisions can enable a company to improve, streamline, and increase efficiency.
IBM Blueworks Live provides a single, shared repository where all the stakeholders can find a single version of truth about any process. It facilitates successful process improvement projects by enabling all the users in the process improvement team to be aligned to the process goals, problems, and areas of improvement. IBM Blueworks Live directly integrates with IBM Business Process Manager so that documentation of the business processes are implemented, run, and optimized.
Brian Garofola's presentation at "DevOps: The Key to Delivery Applications and Services Faster and Better" InformationWeek event in Chicago on December 3, 2014.
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. Brian Garofola, Engineering Director at CDK Global, talks about the journey towards increasing the flow of value to customers by constantly improving the people, processes, and tools in the delivery pipeline.
Avoid wasting time and money procuring and implementing dcimUptime Institute
To often, the pursuit of Data Center Infrastructure Management (DCIM) benefits leads to a procurement and implementation process that takes too long, software that costs too much, and the tools often under-deliver. Organizations frequently fail to define business requirements for DCIM and evaluate options in a holistic and consistent framework. This webinar can help provide insight into why those outcomes occur and how to avoid them.
Business Process Management Tips & TricksBonitasoft
Slides from our workshop 'BPM Tips & Tricks.' Learn BPM ideas from real-world case studies of Bonita Open Solution. Tips and Guided Advice is also provided from our Technical Consultant.
'Predicting Customer Intent', the second part of 'The Art of Customer Experience' three part webinar series gives you an insight on the need for personalization and customization to improve customer experience.
Using Loop Learning in developing Innovative Literature ReviewsCybernos, LLC
The literature review is a basic element of most research, including doctoral research. But most reviews are standardized, narrow interpretations of the literature, and rarely go "outside the box" of conventional thinking. In this paper and presentation, we consider the ways in which using a loop learning approach in literature reviews can generate new insights and generative directions for advancing understanding and new scholarship in a field of research.
[Webinar] - Using RPA to Accelerate the Benefits from Shared ServicesJK Tech
The benefits of having a shared services function are well understood but using Robotic Process Automation (RPA) to perform these services is a lesser-known fact. If you are looking to implement shared services or exploring options for improvements in this area, then this webinar will be very helpful.
Quick to implement, RPA shared services remove the need for costly integrations and achieve more than 95% accuracy of processing.
Build and Deploy RPA solution in as little as 4 weeks, to help Shared Services Functions like F&A, HR, Supply Chain, Contact Centre where BOTs take care of rule-based repetitive tasks and your team focused on critical and strategic business operations.
Listen to our thought leaders Mr. Praveen Kumar & Mr. Grant Farrell for an interactive webinar on “Using RPA to Accelerate the Benefits from Shared Services” to find out automation possibilities and how RPA BOTs can help in some of the processes like:
- Source to Pay (sourcing, procurement, invoicing, and payments).
- Employee/vendor management (onboarding, training, deployment, exists).
- Logistics (forecasting, maintenance, warehouse management, tracking).
- IT & Contact Centre (Helpdesk, Provisioning/de-provisioning, customer queries/complaints).
KEY TAKEAWAYS:
1) Automation possibilities in Shared Services across business functions (F&A, HR, Supply Chain, Contact Centre).
2) How RPA can help to automate processes 24×7 without changing the existing IT landscape?
3) How to start the RPA journey and build a team to deliver the solution?
ROI and Economic Value of Data VirtualizationDenodo
Watch full webinar here: https://bit.ly/3oaKSzu
Gartner has predicted that organizations using Data Virtualization will spend 40% less on data integration than those using traditional technologies. Denodo customers have experienced time-to-deliver improvements of up to 90% within their data provisioning processes and cost savings of 50% or more. Join us for this webinar to discover how Data Virtualization can help accelerate your time-to-value from data while reducing the costs at the same time. As Rod Tidwell (Cuba Gooding Jr.) said in the movie 'Jerry Maguire', "Show me the money!"
Register to attend and learn how Data Virtualization can:
- Accelerate the delivery of data to users
- Drive digital transformation initiatives
- Reduce project costs and timelines
- Quickly deliver value to your organization
Juriba - How to Get Your Management Fired Up About Evergreen IT After Your Wi...Ivanti
Support for Windows 7 ends on 14 January, 2020. If your organization has not upgraded to Windows 10 yet, you only have a few months left to do so before exposing your users and devices to security vulnerabilities. Or you might have already started your transformation project but have encountered some of the many roadblocks along the way. But with the right tooling, an agile project management methodology, and repeatable as well as scalable processes, you not only can accelerate your Windows 10 migration but already set yourself up for success for subsequent Windows-as-a-Service Feature Update cycles and achieve Evergreen IT. Listen to Juriba’s CTO, Barry Angell, as he explains how you can understand your IT estate, achieve maximum project velocity and ultimately build your Evergreen IT strategy.
Finance it the cornerstone behind oracle it transformationPaul Hoekstra
In our third meetup Run IT as a Business on Jan 26, 2016, we heard how IT Finance is the cornerstone behind the IT Transformation Oracle Global IT went through. Wade Bartolo, Director End User Services Business Office, presented a pragmatic story on the journey this exemplar IT organization went through and the remaining challenges ahead.
How to Drive Maximum Business Value from IT Investments with the Flow FrameworkTasktop
When organizations connect and measure the impact of their IT investments on the business’ strategy, business and technology leaders are able to partner more effectively and accelerate the delivery of real business value.
But to do so, these teams must be seamlessly aligned throughout the delivery pipeline, able to quickly identify and resolve bottlenecks, and work together to optimize their processes end-to-end. Flow Metrics enable organizations to measure what matters in software delivery, optimizing the flow of business value from ideation to operation and turning IT from a project-oriented cost center to a profit-generating product operating model.
Key Takeaways:
Discover how to align business and IT leaders to optimize value delivery using the Flow Framework™
Learn how to use Flow Metrics to expose bottlenecks and reveal opportunities to improve time-to-market, responsiveness to customers, and quality
Understand how to create a seamless end-to-end flow of business value in large-scale application delivery using Blueprint Storyteller and Tasktop Hub
The Economics of Scrum - Finance and CapitalizationCprime
• Understand the differences between Capital Expenditures and Operational Expense and the US and International laws which govern them.
• How software developed with Scrum can be used as an financial asset
• The Economics behind Scrum and why it makes sense in financial world
• Why Scrum is better than suited than Waterfall to deliver value and lower costs
• The effect on a company’s bottom line (P&L)
• Metrics which will show Scrum’s ROI and how to Predict future value
• Lesson learned from companies that have implemented Scrum and financial measures to predict value
[WSO2Con EU 2017] Internal Digital Transformation: Transform Your Enterprise ITWSO2
Digital transformation is often viewed as an external facing strategic initiative that enables enterprises to gain a competitive advantage. However, all enterprises have a large technology footprint that helps them with their operations internally too. In this slide deck Shevan discusses, with examples, why enterprises should look at internal digital transformation. He also outlines the challenges faced when doing so and key considerations that will ensure success.
Best Practices for Managing IaaS, PaaS, and Container-Based Deployments - App...AppDynamics
Organizations are rapidly adopting Continuous Integration and Delivery (CI / CD) and DevOps processes to de-couple previously monolithic service delivery cycles, drive faster innovation, and reduce time to market. A key enabler of this shift software and infrastructure automation on top of increasingly progressive deployment environments including public/private cloud (IaaS), platform-as-a-service (PaaS), and lightweight containers (Docker).
This session will provide a deep-dive view into using AppDynamics in these next-generation environments that provide the backbone of the DevOps movement.
Key takeaways:
o How AppDynamics enables the shift to a CI/CD or DevOps culture
o The differences between IaaS, PaaS, and containerized deployments
o Examples of using automation platforms (Chef/Puppet/Ansible) to enable AppDynamics
o Best practices for using AppDynamics to manage a highly distributed, micro-services architecture
o Strategies for managing container-based deployments with AppDynamics
For more information go to: www.appdynamics.com
IGO6 provides a complete set of business
processes to support your insurance business:
- Quoting
- Underwriting
- Policy Administration
- Billing / Accounting
- Claims Management
The IGO6 solution:
- Runs on a standard Microsoft platform
- Supports all insurance lines of business
via IGO6’s flexibility
Migrating thinking not just applications to the cloudCloudsoft
Stuart Bell explains that how you think is key to how you migrate applications and exploit the cloud. He presents two frameworks that he's used personally in the context of adopting AWS.
Cynoteck for over a decade has been successfully delivering quality salesforce consulting services to organizations across the globe. We have delivered an array of customized salesforce services to our clients. From initial rollout of Salesforce to providing completely customized functionalities to building custom AppExchange applications, we have done it all.
Cynoteck continues to work with organizations as their Salesforce implementation and managed services partner along with offering end to end salesforce consulting, to ensure their Salesforce instance provides optimum business value. We feel proud of the fact that our solutions are helping our clients in their growth and meeting business goals.
We have an excellent delivery team and have immense experience in designing intuitive solutions using Salesforce customization features, namely, Apex, Visualforce, Lightning components framework and other latest features, to deliver a seamless user experience.
Feel free to reach us if you are looking for a salesforce consulting partner.
Similar to IT Roadmap San Jose 2011 John Petrone Tearing Down & Building Up (20)
3. Who is Autobytel?
• A leader in providing online marketing services to the
automotive industry.
• An early innovator in the creation of automotive web
sites and online services.
• First major 3rd party web site.
• Multiple patents in online automotive marketing.
• First “dotcom” to advertise during the Super Bowl.
4. Who is Autobytel?
Most importantly (for this story) Autobytel is a survivor.
• After an IPO in 1999, survived the dot com crash of
2000 to reach profitability and sustainable growth.
• Made difficult and expensive changes as a small public
company for Sarbanes-Oxley compliance in 2004.
• Most recently, re-built the company to grow and thrive
during the worst recession ever in the automotive
industry.
5. Change in Strategy for 2006
Refocused on consumer web sites and rapidly grow
revenue – we wanted to get big fast.
• Built a new consumer web site with all new
infrastructure and technology to handle 3X growth.
• Supplemented internal IT staff with outside resources.
• Re-built other key revenue generating systems at the
same time.
This produced a large IT spend – over $20M/yr, 130+
FTEs, two data centers at a time of increasing losses.
7. Which leads to lower Ad spending…
30% Decline
28% Decline
8. Tearing it down…
Autobytel now needed to reverse course – the company
(and IT) had to get small fast. We had to be able to survive
on half the revenue we had before.
• Sell non strategic business units.
• Simplify infrastructure and outsource internal systems.
• Cut desktop supports cost and move to BYOD.
• Reduce headcount.
• Cut costs at all costs.
9. Sell non strategic business units
Benefits for IT:
• Fewer applications, technologies and databases.
• Better IT management focus.
10. Simplify infrastructure
• Business unit divesture reduced data center needs.
• Retire old or expensive applications.
• Shut down new web infrastructure (too expensive).
• Outsource internal apps (CRM, HR, travel).
• Consolidate down to a single data center.
• Move to virtualization to reduce physical footprint within
data center
11. Cut desktop and mobile support costs
• Fewer desktops/laptops = lower costs.
• Freeze annual OS, App and Hardware refreshes.
• Empower end users with data query tools.
• Open up to BYOD – embrace iPhone, iPad and Android
into the enterprise.
12. Reduce Headcount
• 4 separate RIFs between 2006 and 2008.
• Reduced data center footprint and fewer business units.
• Eliminated QA, project management, reporting,
architecture.
13. That worked great…
• Greater than 75% reduction in IT staff and spending.
• Systems were still running okay (with a lot of deferred
maintenance).
• Down to bare bones on outside costs (maintenance,
support, annual license fees).
But it wasn’t enough
• We could run what we had but we couldn’t grow.
• We were still losing money.
• Not sustainable without something changing.
• You can’t cut your way to growth.
14. Building it up…
• We needed to restart growth to get to profitability.
• Yet we also needed to maintain control of our costs.
• We focused on 4 main efforts to achieve those goals:
• Added back some key staff.
• Started to innovate again.
• Looked for a transforming acquisition.
• Re-launched our core brand.
15. Adding staff
• Added back project management, key IT leadership
positions and more development resources.
• Former Autobytel IT staff were a valuable recruiting
source:
• They already knew the systems, business and
people
• No surprises – we already knew their strengths and
weaknesses.
• How we treated staff on the way out was a critical factor
in being able to staff back up.
16. Innovation
• Needed to innovate to add products.
• To add new revenue streams.
• To prove that we’re still alive.
• We had nothing to lose.
• Need to roll out products much faster than before.
• Agile development, small teams, focus.
• Launched iControl in 2010 –built in-house but delivered
thru a third party platform and relationships.
• Continued patent applications.
17. Acquisition
• Acquired a small company in 2010 with complimentary
technology and revenue streams.
• Brought with it a cost effective off-shore development
contract (with a QA team).
• We used a different approach to integration than before
– a slower pace, more inclusive, far less costly.
18. The New Autobytel.com
The Technology
• All new development on new platform.
• Microsoft .NET 4.0 and SQL Server.
• All in house resources.
• Small team using Agile development.
• Time boxed – must launch by June 2011.
19. The New Autobytel.com
The Consumer Proposition
RESEARCH
Purchase Price
Vehicle Specs
Reviews
REPURCHASE Cost of Ownership
Present & future Purchase
vehicle values activities
Future Depreciation Your
Lifetime
Automotive Ownership activities
AdvisorTM MyGarage®
OWNERSHIP
Recalls
Diagnostics
Estimates Expand brand beyond
Maintenance
Schedules
in-market timeframe
Ask a Mechanic (every 3-5 years)
20. Autobytel IT Today
• Re-launched Autobytel.com on June 29th 2011.
• Back up to 28 internal IT staff.
• Off shore development and QA adds 7-8 variable FTE.
• IT spend is a bit over $5M/yr.
• We generate twice as much revenue per IT $ than we
did in 2006.
• We deploy new enhancements every week and have
much shorter development cycles for new products.
22. Autobytel IT Tomorrow
• A long list of deferred maintenance and projects:
• New financials package
• Back to annual desktop refreshes.
• New phone system and storage solution.
• New Product Development
• Web site enhancements and mobile apps.
• New dealer products.
• Retire our old web sites:
• Need to continue to keep costs in check.
23. Lessons Learned
• What made the difference for Autobytel?
• The right staff (skills, attitude, commitment).
• Small joint teams and agile development.
• Moving to a virtualized environment and cloud based
apps was critical.
• Focus.
• What did we struggle with?
• We over corrected and cut too deep to begin with.
• Keeping the load manageable on the remaining IT
staff.
• Pulling out of the day to day to focus on the future.
24. Most Important Lesson Learned
One last take away:
• “To believe a thing impossible is to make it so” – French
Proverb
• The most important change we had to make was in our
own thinking about what was possible.
• Everything else we achieved came after we began to
believe it could be done.