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INTEGRATED BUSINESS ANALYTICS
Getting to the Answers for Improved Business Performance
Business Analytics Solution Provider Using Oracle EPM, BI and Big Data Technologies
HUGmn Tech Day
The Bill for IT: IT Service Costing, Showbacks & Chargebacks with
Profitability & Cost Management Cloud Service
Mike Killeen – Sr. VP Technology, Oracle Ace, Edgewater Ranzal
March 15, 2017
Business Analytics Solutions Provider Using Oracle EPM, BI & Big Data Technologies
Today’s Presenter
Mike Killeen, Edgewater Ranzal
Sr. Vice President, Oracle Ace
Primary Oracle Product Management advisor on
HPCM & PCMCS dating back to 2007
20+ Years EPM & BI Experience with Ranzal
5 Years – Strategic Initiatives & Advisory
2 Years – VP, UK Division
6 Years – Planning & Analytics Practice Director
8 Years – Implementation Consultant
Expertise across Multiple Domains
Cost Allocations & Profitability Analysis
Planning, Budgeting & Forecasting
Financial Consolidation & Reporting
Business Intelligence
Master Data Management
2
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Agenda
• Intro to Edgewater Ranzal
• Business Problem Definition
• PCM Solution Overview
• Pre-Built Content for ITFM
• Implementation Approaches
• Closing and Q&A
20+ Years
1000+ Clients
2000+ Projects
3
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
1,000+ Oracle/Hyperion Customers 2,000+ Oracle/Hyperion Projects
Proven Project Methodology and Implementation Approach
Planning
Suite
Fin Close
Suite HPCM
BI Suite Big DataEngineered
Systems
Integration
Workflow
Master Data
On-PremiseCloud (SaaS/PaaS/IaaS)
Edgewater Ranzal is a global full-service Oracle Platinum Consulting Partner providing
premier services across the entire EPM / BI / Big Data platforms
Since 1996
Healthcare
Financial Services/Insurance
Retail
CPG / MFG
High Tech
Oil & Gas
Entertainment
Planning
Cloud
Fin Close
Cloud Profitability
Cloud
4
Edgewater Ranzal Overview
20+ Years of Integrated Business Analytics
Advisory
Services
Implementation
Services
Technical
Services
Hosting &
Support
Big Data
Cloud
BI
CloudCloud
Infrastructure
Training
Services
Operational
ERP
Intellectual
Property
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Edgewater Ranzal History with
Profitability & Cost Management Solutions
5
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
IT Financial Management
Business Problem Definition
6
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Business Problem – Alignment of IT Spend
with Business Priorities
Within most “New Economy” organizations, Information Technology costs are one of
the biggest areas of discretionary back-office spend
The goal of the Chief Information Office (CIO) is to make sure Information Technology
spend is aligned with business strategy. This can be achieved in two ways:
Provide a cost-effective level of internal services for sustaining business activities (called “Run”)
Effectively manage and deliver a portfolio of development projects that are prioritized and aligned with
key business initiatives to improve efficiency and/or gain competitive advantages (called “Build”)
To help IT Organizations, a framework called Information Technology Infrastructure
Library (ITIL) has been developed that contains a set of practices for IT Service
Management (ITSM) that focuses on aligning IT Services with the needs of the
business.
For IT Organizations focused on effective service management, it’s typical to see shared
service centers created as a key organizational design tool to enable effective service
delivery. 7
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
The Balance of Run vs. Grow
Pivot from Trusted Operator to Business Co-Creator
8
Slide courtesy of Oracle
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
CFO’s Perspective: Connecting the Value of IT
to the Business
CFOCIO
$ $ $ $ $ $$
9
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
IT Financial Management (ITFM)
The Language of Value
10
Information Technology Financial Management (ITFM) focuses on these business processes:
IT Planning – budgeting & forecasting of IT Operating & Capital Spend
IT Costing – linking supply side financial cost structures with demand side consumption for services & projects
IT Chargebacks – equitably charging lines of business for internal services & projects performed (or Showback)
IT Finance Organizations typically manage these processes through a series of multiple
systems and offline spreadsheets. This creates pain via the efficiency (e.g. the time it takes)
of the process, and the effectiveness (e.g. what is produced) of the results.
To improve efficiency and effectiveness, ITFM Solutions are needed. With an ITFM solution,
customers are able to:
Reduce the time that IT Finance spends on managing the business processes, providing more time for value
added analytical activities
Provide IT Managers with more detailed, timely, accurate data to better understand the cost & effectiveness of
the services & projects they are delivering.
Provide Line-of-Business managers with cost transparency into IT allocations & chargebacks, which allows
them to better align their consumption of services with their business goals
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Profitability & Cost Management
Solution Overview
11
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
IT Demand Plan
Run/Build (Project)
IT Costing &
Chargebacks
Oracle IT Financial Management (ITFM) Solution
IT Supply Plan
Labor/Equip (Resource)
(Run)
Service Catalogue
(Run)
Project Portfolio
Mgmt (Build)
IT Management IT FinanceLine of Business
Management
Operational Systems
Line of Business
Chargeback Reports
IT Performance
Management Reports
Shared Master Data & Governance
General Ledger
AP, FA, PR, PO
SubLedgers
AP, FA, PR, PO
Financial Systems
Cost Centers & AccountsConsumers & ServicesConsumers & Services Projects & ResourcesProjects & Resources
Performance Management for IT
Oracle IT Financial Management Solution Overview
(Resources)
Configuration DB
(Resources)
Projects
ERP
Oracle
ERP
Projects
Oracle
Projects
Oracle
PPM
DRM
EPBCS +
ITFM Templates
PCMCS +
ITFM Templates
FDMEE or
Data Mgmt
FDMEE or
Data Mgmt
12
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Profitability & Cost Management Cloud
Service: The Complete Allocation Solution
Allocation
Engine
Embedded
Intelligence
MobileRule
Transparency
Dashboards
& Work
Areas
Integrations
No Large Initial
Investment
Accessible
Always up to date
Limited IT Involvement
PCMCS
13
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
PCMCS Simplified User Interface
14
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
• Create & Manage
Dimensions &
Hierarchies
• Deploy the Application
• Define Data
Integrations from
Source Systems
• Manage User Security
Profitability & Cost Management Workflow
Published Reports &
Interactive Analytics
Model Development
Master Data & Data
Integration Management
Profitability & Cost Management
Cloud Service
(PCMCS)
Financial Reports, Smart
View, Embedded
Visualizations
Produce Management and
Performance Reports:
• Financial Results Books
• Margin Analysis
• Cost & Revenue
Contribution Analysis
• What-If Scenario
Comparisons
• Trace Allocations
Execute a Model POV:
1. Load Financial Data
2. Load Driver Metric Data
3. Validate Model Inputs
4. Execute Rules
5. Validate Results
6. Publish the Model POV
Create & Manage the Business
Model:
1. Create a Model Point-Of-View
(POV)
2. Define Rule Sets and Contexts
3. Define Rules to Create Drivers
4. Define Allocation Rules &
Calculations
5. Establish Rule Sequencing
6. Define Model Views for Analysis
Model Execution
15
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
• Native Load
• Formatted Text Document
• No Load Rule Required
• Loads are initiated in PCM GUI
• Data Management (e.g. FDMEE “Light” in the Cloud)
• Provides data mapping
• Provides scheduling
• Provides Drill
• Import/Export functionality
• Hybrid
• Utilizes on premise FDMEE 11.1.2.4+ to
integrate with the cloud
• Allows integration between GL and on cloud
applications*
• Provides Drill
• Import/Export functionality
PCMCS
PCMCS
PCMCS
Data Management
16
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Model Development
• Point-of-view (POV) Specific
• Rules, Drivers, & Financials can
vary by POV
• Completely GUI based
• Intuitive Business focus layout
• No coding knowledge necessary
• No staging tables to edit
• Four Easy Steps:
• 1. Define your Rule
• 2. Select your Source
• 3. Select Destination
• 4. Select Driver
17
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
• Post-Calculation Validation
– Data Validation
• SmartView
• Queries
• Rule Balancing Report
• Traceability Maps
• Dashboards
• Financial Reports
– System Validation
• Programme Documentation
• Dimension Statistics
• Rule Data Validation
• Execution Statistics
• Pre-Calculation Validation
– Meta-data Validation
– Model Validation
• Rule Sets and Rules
• Model Views
• Queries
• Analytics
• Data Grants
– Data Validation
• SmartView
• Queries
• Rule Balancing Report
• Dashboards
• Financial Reports
Calculation
Model Execution
18
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
• Provides built-in reporting and analytics
capabilities
• Are developed and maintained by end-users
• Minimizes the need for dedicated Reporting
teams. The people who use the reports can
develop them
• Provides:
• Population Performance Analysis
• Multi-dimensional P&Ls
• Cost Contribution Reporting
• Cost and Profitability Statistics
• KPI’s & Dashboarding
19
Reporting & Analysis
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
IT Service Costing & Chargebacks
Pre-Built Templates for PCMCS
20
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
21
PCM IT Costing & Chargeback Template
Designed for Oracle By Edgewater Ranzal
Slide courtesy of Oracle
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
22
• Pre-Built Data Model
• 14 Base Dimensions
• 24 Attribute Dimensions
• Pre-Ceded Content
• IT Chart of Account Definition (150+)
• Service Catalogue (50+)
• 40+ Drivers
• Pre-Built Model & Reporting Content
• 15+ Ratios/Metrics
• Time Series & Variance Calculations
• Starter Set of 25 Allocation Rules
• 10+ Smart View & Fin Reports
• Pre-Built Interface Specifications
• 20+ Native File Formats managed by
Source
• Ranzal Accelerators WIP for Data
Management Mapping & Automation
PCM IT Costing & Chargeback Template
Pre-Packaged Content for Cloud or On-Premise
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
PCMCS IT Costing & Chargeback Template
Modeling IT Like a Service Business
• Combine Data from Multiple Sources
• General Ledger/Financial Planning
• Projects Ledger/Project Planning
• Optional - Time Entry Hours By Project
• Optional - Vendor Detail from AP & GL
• Perform Cost Center Allocations
• Corporate Overhead & Services to IT
• IT Overhead Allocations
• Intra-IT Allocations/Tech Services
• Perform Project Allocations
• Investment Class (Run/Build) Split
• Project OH Burdening
• Capitalized Labor to Projects 23
• Combine Data from Multiple Sources
• Labor Financials from Payroll or WFP
• Asset Financials from Fixed Assets
• Operational IT Resource Tracking Data
• Service/Application Consumption Metrics
• Perform Resource Costing
• Labor Costing By Class/Skill/Person
• Asset Costing by Class/Type/Equipment
• Perform Service Costing
• Flexible phasing of costs from Cost
Center, Project or Resource
• Calculate Unit Cost Per Service
• Service Catalogue & Bill Rates
• Contribution Cost Trace
• Consumer Showbacks
• Consumer Allocations
• Cost Per Supported User
• Consumer Chargebacks
• Intra/Inter Company Charges
• Cost Recovery Variances
Model Financials & Projects Complete Costing of IT Operations IT as a Business Service Provider
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
24
PCMCS IT Costing & Chargeback Template
Pre-Built Dimensional Model
• Time Dimensions include
MTD, QTD, YTD, ITD Logic
• Scenario Dimension includes
pre-built variance calculations
• Currency provides for Local,
Reporting & Constant
Currency Analysis
• System Dimensions enable
PCM Transparency
• Data Source Allows for recon
& adjustments between GL &
Project/Vendor/Resource in
Sub-Ledgers
• Account & Service
Dimensions prepopulated with
content & calculations
• Optional Dimensions allow for
phased delivery
24
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
25
• Financial Accounts Include
• Labor Expense
• Non Labor Expense
• Depreciation & Amortization
• Capital Spend
• Chargebacks (e.g. IT Revenue)
• Data Management or FDMEE can be used to
map local GL accounts to predefined ITCC Chart
of Accounts with drill back to GL Account
balances
PCMCS IT Costing & Chargeback Template
Financial Accounts for Spend & Chargebacks
25
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
26
PCMCS IT Costing & Chargeback Template
Metrics & Ratios for Reporting & Benchmarking
• Pre-Built formulas account for
multi-dimensional calculations
along time and scenario
dimensions
• References pre-built parents across
COA and other dimensions
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
27
PCMCS IT Costing & Chargeback Template
Pre-Built Application & Service Catalogue
• Services are attached with
default drivers for allocation
rules & reporting
• Application or Service View can
be modified to Application By
Service utilizing Resource
Dimension
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
28
PCMCS IT Costing & Chargeback Template
Data Source for Transparency & Adjustments
PCMCS
Allocations & Calculations
Fin
Plan
GL
Balances
Project
Fin
Plan
Wrkfrc
Plan
Capital
Plan
PPM Time Entry
Config
Mgmt DB
IT Stats
AP
HCM
Adj
Projects
Payroll
Fixed
Assets
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
PCMCS IT Costing & Chargeback Template
Prescriptive Starter Set of Allocation Rules
29
Finance Allocs
* Corp Ovhd Allocs
* IT Ovhd Allocs
* Intra-IT Allocs
Project Allocs
* Project OH Burdening
* SOP-98 Opex to Capex
* Run/Build Split
Resource Costing
* Vendor/Resource Costing
* Configuration Item Costing
---People
---Assets
Service Allocations
* Sevice & Application Costing
Consumer Allocations
* Service Charge to Consumer
* IT LOB Allocation to Consumer
* IT Project Allocation to Consuemr
Data Prep
* Currency Conversion
* Driver Prep
• Pre-configured rules have been
created that reference existing
meta data. Rules have been tagged
to unique Data Source dimension
members to aid in reporting.
• Rules are organized into rule sets
that may be enabled or disabled for
phased implementation work
needed
• Rules can vary by Point-of-View,
allowing for interesting price-
volume-mix and what-if analysis
capabilities
• PCM System dimensions (Rule,
Balance) track the flow of data
automatically which enables
transparency throughout the
process
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
PCMCS IT Costing & Chargeback Template
10 Pre-Built Financial & Smart View Reports
Report Name Report Description
CIO Key Metrics
Shows an overall view of key
performance indicators for IT,
based on Run/Build project
classifications, for the benefit of IT
Management. Measures are both
financial and non-financial
Run vs. Build Summary
A trended comparison of forecasted
run vs. build operating spend by
period, with calculations against
Total Firm Revenue that can be
used for benchmarking purposes.
Budget vs. Actuals (BvA) for
Service Owners
Plan vs. Actual Variance Analysis of
Total IT Run Spend by IT Service
Owner
Run Spend By Service and Org
Shows the Actual YTD Run Spend
by IT Cost Center and Service
CPSU By Service
Shows a Plan vs Actual vs Variance
of Annualized IT Allocated Cost Per
Supported User by IT Service
Report Name Report Description
IT Plan Review
Shows a comparison of Actual,
Forecast and Plan of Opex,
Capex and Headcount by
Run/Build Project categories.
IT Run by Resource View
Shows the Trend in Actual and
Forecasted total allocated cost
and CPSU by IT Resource
Category.
IT Build by Project Category
Shows the IT Build Spend by Key
Project Category
(Run/Grow/Transform)
IT Headcount Review
Shows the Trend in Actual and
Forecasted IT Headcount by IT
Delivery Area
CPSU by Consumer Function
Shows the Annualized IT
Allocated Cost Per Supported
User By Consumer Function (e.g.
HR, IT, etc)
30
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
IT Service Costing & Chargebacks
Implementation Paths
31
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
32
Account x Entity
Account x Entity x Project
Account x Entity x Project
Account x Entity x Project
x Vendor
Account x Entity x Project
x Vendor
Service
Resource (Category) x Service
Resource (Detail) x Service
Consumer
Consumer
Consumer
Consumer
Consumer
Flexible Maturity Model
Phased Implementations Maximize Time-to-Value
*Custom1 can also be included in any Financial View
*
Per PCM Point-of-View: Period, Fiscal Year, Scenario, Currency
32
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Key Capabilities can be achieved through
five scenarios:
• Scenario 1 - Financial/Consumer View :
• This scenario provides basic IT cost transparency for Opex/Capex, Direct/Indirect, & Fixed/Variable
• IT Expenses by Account and Cost Center are allocated to Internal Consumers based on fundamental drivers.
Consumer
View
Financial
View
• Financial View:
• Account
• Cost Center
• Consumer View:
• Consumer
• Custom1 (e.g. Company,
Location)
IT LOB Allocs
Corp Ovhd Allocs
IT Ovhd Allocs
Intra-IT Allocs
33
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Sample Reports for Scenario 1:
• The Cost Per Supported User (CPSU) by Function shows overall cost per supported
user by consuming organization:
34
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Key Capabilities can be achieved through
five scenarios:
• Scenario 2 - Financial/Project/Consumer View: This scenario provides additional insight into
how consumers utilize IT Projects.
• Projects are classified as either Run/Build and Indirect (Opex) vs Capital.
Consumer
View
Financial
View
• Financial View:
• Account
• Cost Center
• Custom1
• Consumer View:
• Consumer
Project
View
• Project View:
• Project
IT LOB Allocs
IT Proj Allocs
Corp Ovhd Allocs
IT Ovhd Allocs
Intra-IT Allocs
Run/Build Split
35
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Sample Reports for Scenario 2:
• The Run vs. Build Summary shows Opex and Capex summaries by Project over time:
36
• Alternatively, a variance view on just the Run and Build projects for a single
time period can be seen:
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Key Capabilities can be achieved through
five scenarios:
• Scenario 3 - Financial/Project/Service/Consumer View:
• This scenario provides a more comprehensive view of IT costs and how they interact among
projects, applications/services and internal consumers.
• Services represent a wide range of activities including sustainment of the network, infrastructure,
business applications (both commercial and internally developed), as well as functions such as
help desk, security, telephone/mobile/conferencing support and hosting.
• Services can be reflected as an actual allocation or a charge-back based on standard rates.
Consumer
View
Financial
View
• Financial View:
• Account
• Cost Center
• Custom1
• Consumer
View:
• Consumer
Project
View
• Project View:
• Project
Service
View
• Service View:
• Service
Corp Ovhd Allocs
IT Ovhd Allocs
Intra-IT Allocs
Run/Build Svc Costing
App Costing
IT Chargebacks
IT Showbacks
37
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Sample Report for Scenario 3:
• The Run Spend by Service report shows how services and applications
are consumed by various internal and external consumers.
• The IT CPSU report by
Service shows Actual
vs. Plan (Budget) by IT
Service for a single and
YTD time period:
38
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Key Capabilities can be achieved through
five scenarios:
• Scenario 4 - Financial/Project/Resource Category/Service/Consumer View
• This scenario expands upon the comprehensive view of IT costs by providing a configuration level of
detail that includes resource categories, i.e. physical/human resources and external vendors, added to
the interaction of cost among projects, applications/services and internal consumers.
• Resource Categories represent labor classifications such as job grades or bands, equipment & asset
classes, & groupings of materials. Vendors are third-party or affiliate suppliers of products or services.
Consumer
View
Financial
View
• Financial View:
• Account
• Cost Center
• Custom1
• Vendor
• Consumer
View:
• Consumer
Project
View
• Project View:
• Project
Resource
Category
View
Service
View
Corp Ovhd Allocs
IT Ovhd Allocs
Intra-IT Allocs
Run/Build
SOP98
Proj Burdening
• Resource
Category
View:
• Service View:
• Service
Svc Costing
App Costing
Resource Cat
Costing
39
IT Chargebacks
IT Showbacks
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Sample Reports for Scenario 4:
• The IT Run by
Resource Review
shows total cost and
CPSU by Resource
Class:
• The monthly vendor
spend shows actual
and plan for a single
time period by Key
Supplier:
40
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
• Service View:
• Service
• Scenario 5 - Financial/Project/Resource Detail/Service/Consumer View
• This scenario expands upon the Resource level of detail from Scenario 4 that includes resource
categories, and increases the level of detail and granularity of labor, assets and materials.
• Resource Details represent individual employees, assets such as specific servers or databases
and specific materials consumed.
Key Capabilities can be achieved through
five scenarios:
Consumer
View
Financial
View
• Financial View:
• Account
• Cost Center
• Custom1
• Vendor
• Consumer
View:
• Consumer
Project
View
• Project View:
• Project
Resource
Detail
View
Service
View
Corp Ovhd Allocs
IT Ovhd Allocs
Intra-IT Allocs
Run/Build
SOP98
Proj Burdening
• Resource
Detail View:
Svc Costing
App Costing
People Costing
Asset Costing
41
IT Chargebacks
IT Showbacks
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Closing & Q&A
42
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Call to Action: ITFM
Let Us Help!
43
Reach out to Edgewater Ranzal (info@ranzal.com) for additional
information to include a demo of the solution
We are actively looking for Very Important Customers (VIC)! The ITFM
templates work for Cloud (PCMCS) or On-Premise (HPCM) customers
version 11.1.2.4 or greater.
Contact us and see if your company qualifies for our one day complimentary
PCMCS assessment to discuss your IT Service Costing needs.
We are also offering time-boxed custom demo configuration of the Gold
implementation path with your data to demonstrate the value proposition.
Follow us on Social Media for updates on this solution.
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
PCMCS Assessment Workshop
Are your allocations getting the better of you?
Understand the clear approach needed to align initiatives and make the most of your Oracle technology investment
Step One: Get your team on board | Step Two: Engage with Edgewater Ranzal | Step Three: Results Delivered
Contact us! info@ranzal.com (914) 253-6600
44
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
HUGmn Tech Day 2017
• Visit Edgewater Ranzal’s table to meet and talk with our experts!
• Attend our featured sessions!
– 9:40am: Enterprise Planning and Budgeting Cloud Service: A New Approach to Cloud Planning Implementations
– 10:50am: Profitability & Cost Management – Have it Your Way
– 1:00pm: The Bill for IT: IT Service Costing, Showbacks & Chargebacks with Profitability & Cost Management Cloud Service (PCMCS)
• Attendees to each of our sessions earn a chance to WIN a prize!
• Save the Date! Kscope17: San Antonio, TX 6/25-6/29. Register using discount code 2017RNZL
45
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Closing and Q&A
Edgewater Ranzal
1025 Westchester Avenue, Suite 108
White Plains, NY 10604
Tel (914) 253-6600
150 North Michigan Ave.
Suite 2800
Chicago, IL 60601
Tel (312) 624-7738
200 Harvard Mill Square
Suite 210
Wakefield, MA 01880
Tel (781) 246-3343 46
Mike Killeen
SVP, Technology
mkilleen@ranzal.com
Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW
Online Resources at Ranzal.Com
• Put the “A” Back into FP&A outlines how to establish a high-performing organization with
profitability evangelism from today’s finance function (http://www.ranzal.com/news/put-the-a-back-into-fp-a)
• Recent Cloud Webinars (http://www.ranzal.com/events):
– 3/14/17: Connecting the Value of IT: The Discipline of Service Costing and Chargeback with PCMCS
– 3/07/17: Standard Costs for Manufacturers: An Elegant Solution for Labor and Overhead Rates
– 2/28/17: Putting the Accountability into Accountable Care: Transforming Data into Information with
Profitability & Cost Management
– 2/27/17: Full Circle Planning, Cost Management, and Profitability in the Manufacturing Industry
– 2/16/17: A New Year, A New Cloud! EPRCS Enhancements
– 2/14/17: PCMCS: Float to the Cloud
– 1/27/17: PCMCS: One Small Step…One Giant Leap
– 11/10/16: Speed Up the Close Cycle with ARCS
– 10/6/16: Evaluating Your Data Integration Options in the Cloud
– 7/30/16: Introduction to BICS: Oracle’s Business Intelligence Cloud Service
– 7/21/16: Oracle FCCS: An Intro to a Confident Close Supporting Every Reporting Demand
– 5/04/16: Project Portfolio Modeling Using Oracle PBCS
– 2/11/16: EPRCS: A Complete Corporate & Management Reporting Solution in the Cloud
47

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The Bill for IT: IT Service Costing, Showbacks & Chargebacks with Profitability & Cost Management Cloud Service

  • 1. INTEGRATED BUSINESS ANALYTICS Getting to the Answers for Improved Business Performance Business Analytics Solution Provider Using Oracle EPM, BI and Big Data Technologies HUGmn Tech Day The Bill for IT: IT Service Costing, Showbacks & Chargebacks with Profitability & Cost Management Cloud Service Mike Killeen – Sr. VP Technology, Oracle Ace, Edgewater Ranzal March 15, 2017
  • 2. Business Analytics Solutions Provider Using Oracle EPM, BI & Big Data Technologies Today’s Presenter Mike Killeen, Edgewater Ranzal Sr. Vice President, Oracle Ace Primary Oracle Product Management advisor on HPCM & PCMCS dating back to 2007 20+ Years EPM & BI Experience with Ranzal 5 Years – Strategic Initiatives & Advisory 2 Years – VP, UK Division 6 Years – Planning & Analytics Practice Director 8 Years – Implementation Consultant Expertise across Multiple Domains Cost Allocations & Profitability Analysis Planning, Budgeting & Forecasting Financial Consolidation & Reporting Business Intelligence Master Data Management 2
  • 3. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Agenda • Intro to Edgewater Ranzal • Business Problem Definition • PCM Solution Overview • Pre-Built Content for ITFM • Implementation Approaches • Closing and Q&A 20+ Years 1000+ Clients 2000+ Projects 3
  • 4. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 1,000+ Oracle/Hyperion Customers 2,000+ Oracle/Hyperion Projects Proven Project Methodology and Implementation Approach Planning Suite Fin Close Suite HPCM BI Suite Big DataEngineered Systems Integration Workflow Master Data On-PremiseCloud (SaaS/PaaS/IaaS) Edgewater Ranzal is a global full-service Oracle Platinum Consulting Partner providing premier services across the entire EPM / BI / Big Data platforms Since 1996 Healthcare Financial Services/Insurance Retail CPG / MFG High Tech Oil & Gas Entertainment Planning Cloud Fin Close Cloud Profitability Cloud 4 Edgewater Ranzal Overview 20+ Years of Integrated Business Analytics Advisory Services Implementation Services Technical Services Hosting & Support Big Data Cloud BI CloudCloud Infrastructure Training Services Operational ERP Intellectual Property
  • 5. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Edgewater Ranzal History with Profitability & Cost Management Solutions 5
  • 6. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW IT Financial Management Business Problem Definition 6
  • 7. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Business Problem – Alignment of IT Spend with Business Priorities Within most “New Economy” organizations, Information Technology costs are one of the biggest areas of discretionary back-office spend The goal of the Chief Information Office (CIO) is to make sure Information Technology spend is aligned with business strategy. This can be achieved in two ways: Provide a cost-effective level of internal services for sustaining business activities (called “Run”) Effectively manage and deliver a portfolio of development projects that are prioritized and aligned with key business initiatives to improve efficiency and/or gain competitive advantages (called “Build”) To help IT Organizations, a framework called Information Technology Infrastructure Library (ITIL) has been developed that contains a set of practices for IT Service Management (ITSM) that focuses on aligning IT Services with the needs of the business. For IT Organizations focused on effective service management, it’s typical to see shared service centers created as a key organizational design tool to enable effective service delivery. 7
  • 8. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW The Balance of Run vs. Grow Pivot from Trusted Operator to Business Co-Creator 8 Slide courtesy of Oracle
  • 9. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW CFO’s Perspective: Connecting the Value of IT to the Business CFOCIO $ $ $ $ $ $$ 9
  • 10. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW IT Financial Management (ITFM) The Language of Value 10 Information Technology Financial Management (ITFM) focuses on these business processes: IT Planning – budgeting & forecasting of IT Operating & Capital Spend IT Costing – linking supply side financial cost structures with demand side consumption for services & projects IT Chargebacks – equitably charging lines of business for internal services & projects performed (or Showback) IT Finance Organizations typically manage these processes through a series of multiple systems and offline spreadsheets. This creates pain via the efficiency (e.g. the time it takes) of the process, and the effectiveness (e.g. what is produced) of the results. To improve efficiency and effectiveness, ITFM Solutions are needed. With an ITFM solution, customers are able to: Reduce the time that IT Finance spends on managing the business processes, providing more time for value added analytical activities Provide IT Managers with more detailed, timely, accurate data to better understand the cost & effectiveness of the services & projects they are delivering. Provide Line-of-Business managers with cost transparency into IT allocations & chargebacks, which allows them to better align their consumption of services with their business goals
  • 11. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Profitability & Cost Management Solution Overview 11
  • 12. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW IT Demand Plan Run/Build (Project) IT Costing & Chargebacks Oracle IT Financial Management (ITFM) Solution IT Supply Plan Labor/Equip (Resource) (Run) Service Catalogue (Run) Project Portfolio Mgmt (Build) IT Management IT FinanceLine of Business Management Operational Systems Line of Business Chargeback Reports IT Performance Management Reports Shared Master Data & Governance General Ledger AP, FA, PR, PO SubLedgers AP, FA, PR, PO Financial Systems Cost Centers & AccountsConsumers & ServicesConsumers & Services Projects & ResourcesProjects & Resources Performance Management for IT Oracle IT Financial Management Solution Overview (Resources) Configuration DB (Resources) Projects ERP Oracle ERP Projects Oracle Projects Oracle PPM DRM EPBCS + ITFM Templates PCMCS + ITFM Templates FDMEE or Data Mgmt FDMEE or Data Mgmt 12
  • 13. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Profitability & Cost Management Cloud Service: The Complete Allocation Solution Allocation Engine Embedded Intelligence MobileRule Transparency Dashboards & Work Areas Integrations No Large Initial Investment Accessible Always up to date Limited IT Involvement PCMCS 13
  • 14. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW PCMCS Simplified User Interface 14
  • 15. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW • Create & Manage Dimensions & Hierarchies • Deploy the Application • Define Data Integrations from Source Systems • Manage User Security Profitability & Cost Management Workflow Published Reports & Interactive Analytics Model Development Master Data & Data Integration Management Profitability & Cost Management Cloud Service (PCMCS) Financial Reports, Smart View, Embedded Visualizations Produce Management and Performance Reports: • Financial Results Books • Margin Analysis • Cost & Revenue Contribution Analysis • What-If Scenario Comparisons • Trace Allocations Execute a Model POV: 1. Load Financial Data 2. Load Driver Metric Data 3. Validate Model Inputs 4. Execute Rules 5. Validate Results 6. Publish the Model POV Create & Manage the Business Model: 1. Create a Model Point-Of-View (POV) 2. Define Rule Sets and Contexts 3. Define Rules to Create Drivers 4. Define Allocation Rules & Calculations 5. Establish Rule Sequencing 6. Define Model Views for Analysis Model Execution 15
  • 16. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW • Native Load • Formatted Text Document • No Load Rule Required • Loads are initiated in PCM GUI • Data Management (e.g. FDMEE “Light” in the Cloud) • Provides data mapping • Provides scheduling • Provides Drill • Import/Export functionality • Hybrid • Utilizes on premise FDMEE 11.1.2.4+ to integrate with the cloud • Allows integration between GL and on cloud applications* • Provides Drill • Import/Export functionality PCMCS PCMCS PCMCS Data Management 16
  • 17. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Model Development • Point-of-view (POV) Specific • Rules, Drivers, & Financials can vary by POV • Completely GUI based • Intuitive Business focus layout • No coding knowledge necessary • No staging tables to edit • Four Easy Steps: • 1. Define your Rule • 2. Select your Source • 3. Select Destination • 4. Select Driver 17
  • 18. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW • Post-Calculation Validation – Data Validation • SmartView • Queries • Rule Balancing Report • Traceability Maps • Dashboards • Financial Reports – System Validation • Programme Documentation • Dimension Statistics • Rule Data Validation • Execution Statistics • Pre-Calculation Validation – Meta-data Validation – Model Validation • Rule Sets and Rules • Model Views • Queries • Analytics • Data Grants – Data Validation • SmartView • Queries • Rule Balancing Report • Dashboards • Financial Reports Calculation Model Execution 18
  • 19. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW • Provides built-in reporting and analytics capabilities • Are developed and maintained by end-users • Minimizes the need for dedicated Reporting teams. The people who use the reports can develop them • Provides: • Population Performance Analysis • Multi-dimensional P&Ls • Cost Contribution Reporting • Cost and Profitability Statistics • KPI’s & Dashboarding 19 Reporting & Analysis
  • 20. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW IT Service Costing & Chargebacks Pre-Built Templates for PCMCS 20
  • 21. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 21 PCM IT Costing & Chargeback Template Designed for Oracle By Edgewater Ranzal Slide courtesy of Oracle
  • 22. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 22 • Pre-Built Data Model • 14 Base Dimensions • 24 Attribute Dimensions • Pre-Ceded Content • IT Chart of Account Definition (150+) • Service Catalogue (50+) • 40+ Drivers • Pre-Built Model & Reporting Content • 15+ Ratios/Metrics • Time Series & Variance Calculations • Starter Set of 25 Allocation Rules • 10+ Smart View & Fin Reports • Pre-Built Interface Specifications • 20+ Native File Formats managed by Source • Ranzal Accelerators WIP for Data Management Mapping & Automation PCM IT Costing & Chargeback Template Pre-Packaged Content for Cloud or On-Premise
  • 23. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW PCMCS IT Costing & Chargeback Template Modeling IT Like a Service Business • Combine Data from Multiple Sources • General Ledger/Financial Planning • Projects Ledger/Project Planning • Optional - Time Entry Hours By Project • Optional - Vendor Detail from AP & GL • Perform Cost Center Allocations • Corporate Overhead & Services to IT • IT Overhead Allocations • Intra-IT Allocations/Tech Services • Perform Project Allocations • Investment Class (Run/Build) Split • Project OH Burdening • Capitalized Labor to Projects 23 • Combine Data from Multiple Sources • Labor Financials from Payroll or WFP • Asset Financials from Fixed Assets • Operational IT Resource Tracking Data • Service/Application Consumption Metrics • Perform Resource Costing • Labor Costing By Class/Skill/Person • Asset Costing by Class/Type/Equipment • Perform Service Costing • Flexible phasing of costs from Cost Center, Project or Resource • Calculate Unit Cost Per Service • Service Catalogue & Bill Rates • Contribution Cost Trace • Consumer Showbacks • Consumer Allocations • Cost Per Supported User • Consumer Chargebacks • Intra/Inter Company Charges • Cost Recovery Variances Model Financials & Projects Complete Costing of IT Operations IT as a Business Service Provider
  • 24. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 24 PCMCS IT Costing & Chargeback Template Pre-Built Dimensional Model • Time Dimensions include MTD, QTD, YTD, ITD Logic • Scenario Dimension includes pre-built variance calculations • Currency provides for Local, Reporting & Constant Currency Analysis • System Dimensions enable PCM Transparency • Data Source Allows for recon & adjustments between GL & Project/Vendor/Resource in Sub-Ledgers • Account & Service Dimensions prepopulated with content & calculations • Optional Dimensions allow for phased delivery 24
  • 25. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 25 • Financial Accounts Include • Labor Expense • Non Labor Expense • Depreciation & Amortization • Capital Spend • Chargebacks (e.g. IT Revenue) • Data Management or FDMEE can be used to map local GL accounts to predefined ITCC Chart of Accounts with drill back to GL Account balances PCMCS IT Costing & Chargeback Template Financial Accounts for Spend & Chargebacks 25
  • 26. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 26 PCMCS IT Costing & Chargeback Template Metrics & Ratios for Reporting & Benchmarking • Pre-Built formulas account for multi-dimensional calculations along time and scenario dimensions • References pre-built parents across COA and other dimensions
  • 27. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 27 PCMCS IT Costing & Chargeback Template Pre-Built Application & Service Catalogue • Services are attached with default drivers for allocation rules & reporting • Application or Service View can be modified to Application By Service utilizing Resource Dimension
  • 28. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 28 PCMCS IT Costing & Chargeback Template Data Source for Transparency & Adjustments PCMCS Allocations & Calculations Fin Plan GL Balances Project Fin Plan Wrkfrc Plan Capital Plan PPM Time Entry Config Mgmt DB IT Stats AP HCM Adj Projects Payroll Fixed Assets
  • 29. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW PCMCS IT Costing & Chargeback Template Prescriptive Starter Set of Allocation Rules 29 Finance Allocs * Corp Ovhd Allocs * IT Ovhd Allocs * Intra-IT Allocs Project Allocs * Project OH Burdening * SOP-98 Opex to Capex * Run/Build Split Resource Costing * Vendor/Resource Costing * Configuration Item Costing ---People ---Assets Service Allocations * Sevice & Application Costing Consumer Allocations * Service Charge to Consumer * IT LOB Allocation to Consumer * IT Project Allocation to Consuemr Data Prep * Currency Conversion * Driver Prep • Pre-configured rules have been created that reference existing meta data. Rules have been tagged to unique Data Source dimension members to aid in reporting. • Rules are organized into rule sets that may be enabled or disabled for phased implementation work needed • Rules can vary by Point-of-View, allowing for interesting price- volume-mix and what-if analysis capabilities • PCM System dimensions (Rule, Balance) track the flow of data automatically which enables transparency throughout the process
  • 30. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW PCMCS IT Costing & Chargeback Template 10 Pre-Built Financial & Smart View Reports Report Name Report Description CIO Key Metrics Shows an overall view of key performance indicators for IT, based on Run/Build project classifications, for the benefit of IT Management. Measures are both financial and non-financial Run vs. Build Summary A trended comparison of forecasted run vs. build operating spend by period, with calculations against Total Firm Revenue that can be used for benchmarking purposes. Budget vs. Actuals (BvA) for Service Owners Plan vs. Actual Variance Analysis of Total IT Run Spend by IT Service Owner Run Spend By Service and Org Shows the Actual YTD Run Spend by IT Cost Center and Service CPSU By Service Shows a Plan vs Actual vs Variance of Annualized IT Allocated Cost Per Supported User by IT Service Report Name Report Description IT Plan Review Shows a comparison of Actual, Forecast and Plan of Opex, Capex and Headcount by Run/Build Project categories. IT Run by Resource View Shows the Trend in Actual and Forecasted total allocated cost and CPSU by IT Resource Category. IT Build by Project Category Shows the IT Build Spend by Key Project Category (Run/Grow/Transform) IT Headcount Review Shows the Trend in Actual and Forecasted IT Headcount by IT Delivery Area CPSU by Consumer Function Shows the Annualized IT Allocated Cost Per Supported User By Consumer Function (e.g. HR, IT, etc) 30
  • 31. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW IT Service Costing & Chargebacks Implementation Paths 31
  • 32. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW 32 Account x Entity Account x Entity x Project Account x Entity x Project Account x Entity x Project x Vendor Account x Entity x Project x Vendor Service Resource (Category) x Service Resource (Detail) x Service Consumer Consumer Consumer Consumer Consumer Flexible Maturity Model Phased Implementations Maximize Time-to-Value *Custom1 can also be included in any Financial View * Per PCM Point-of-View: Period, Fiscal Year, Scenario, Currency 32
  • 33. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Key Capabilities can be achieved through five scenarios: • Scenario 1 - Financial/Consumer View : • This scenario provides basic IT cost transparency for Opex/Capex, Direct/Indirect, & Fixed/Variable • IT Expenses by Account and Cost Center are allocated to Internal Consumers based on fundamental drivers. Consumer View Financial View • Financial View: • Account • Cost Center • Consumer View: • Consumer • Custom1 (e.g. Company, Location) IT LOB Allocs Corp Ovhd Allocs IT Ovhd Allocs Intra-IT Allocs 33
  • 34. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Sample Reports for Scenario 1: • The Cost Per Supported User (CPSU) by Function shows overall cost per supported user by consuming organization: 34
  • 35. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Key Capabilities can be achieved through five scenarios: • Scenario 2 - Financial/Project/Consumer View: This scenario provides additional insight into how consumers utilize IT Projects. • Projects are classified as either Run/Build and Indirect (Opex) vs Capital. Consumer View Financial View • Financial View: • Account • Cost Center • Custom1 • Consumer View: • Consumer Project View • Project View: • Project IT LOB Allocs IT Proj Allocs Corp Ovhd Allocs IT Ovhd Allocs Intra-IT Allocs Run/Build Split 35
  • 36. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Sample Reports for Scenario 2: • The Run vs. Build Summary shows Opex and Capex summaries by Project over time: 36 • Alternatively, a variance view on just the Run and Build projects for a single time period can be seen:
  • 37. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Key Capabilities can be achieved through five scenarios: • Scenario 3 - Financial/Project/Service/Consumer View: • This scenario provides a more comprehensive view of IT costs and how they interact among projects, applications/services and internal consumers. • Services represent a wide range of activities including sustainment of the network, infrastructure, business applications (both commercial and internally developed), as well as functions such as help desk, security, telephone/mobile/conferencing support and hosting. • Services can be reflected as an actual allocation or a charge-back based on standard rates. Consumer View Financial View • Financial View: • Account • Cost Center • Custom1 • Consumer View: • Consumer Project View • Project View: • Project Service View • Service View: • Service Corp Ovhd Allocs IT Ovhd Allocs Intra-IT Allocs Run/Build Svc Costing App Costing IT Chargebacks IT Showbacks 37
  • 38. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Sample Report for Scenario 3: • The Run Spend by Service report shows how services and applications are consumed by various internal and external consumers. • The IT CPSU report by Service shows Actual vs. Plan (Budget) by IT Service for a single and YTD time period: 38
  • 39. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Key Capabilities can be achieved through five scenarios: • Scenario 4 - Financial/Project/Resource Category/Service/Consumer View • This scenario expands upon the comprehensive view of IT costs by providing a configuration level of detail that includes resource categories, i.e. physical/human resources and external vendors, added to the interaction of cost among projects, applications/services and internal consumers. • Resource Categories represent labor classifications such as job grades or bands, equipment & asset classes, & groupings of materials. Vendors are third-party or affiliate suppliers of products or services. Consumer View Financial View • Financial View: • Account • Cost Center • Custom1 • Vendor • Consumer View: • Consumer Project View • Project View: • Project Resource Category View Service View Corp Ovhd Allocs IT Ovhd Allocs Intra-IT Allocs Run/Build SOP98 Proj Burdening • Resource Category View: • Service View: • Service Svc Costing App Costing Resource Cat Costing 39 IT Chargebacks IT Showbacks
  • 40. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Sample Reports for Scenario 4: • The IT Run by Resource Review shows total cost and CPSU by Resource Class: • The monthly vendor spend shows actual and plan for a single time period by Key Supplier: 40
  • 41. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW • Service View: • Service • Scenario 5 - Financial/Project/Resource Detail/Service/Consumer View • This scenario expands upon the Resource level of detail from Scenario 4 that includes resource categories, and increases the level of detail and granularity of labor, assets and materials. • Resource Details represent individual employees, assets such as specific servers or databases and specific materials consumed. Key Capabilities can be achieved through five scenarios: Consumer View Financial View • Financial View: • Account • Cost Center • Custom1 • Vendor • Consumer View: • Consumer Project View • Project View: • Project Resource Detail View Service View Corp Ovhd Allocs IT Ovhd Allocs Intra-IT Allocs Run/Build SOP98 Proj Burdening • Resource Detail View: Svc Costing App Costing People Costing Asset Costing 41 IT Chargebacks IT Showbacks
  • 42. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Closing & Q&A 42
  • 43. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Call to Action: ITFM Let Us Help! 43 Reach out to Edgewater Ranzal (info@ranzal.com) for additional information to include a demo of the solution We are actively looking for Very Important Customers (VIC)! The ITFM templates work for Cloud (PCMCS) or On-Premise (HPCM) customers version 11.1.2.4 or greater. Contact us and see if your company qualifies for our one day complimentary PCMCS assessment to discuss your IT Service Costing needs. We are also offering time-boxed custom demo configuration of the Gold implementation path with your data to demonstrate the value proposition. Follow us on Social Media for updates on this solution.
  • 44. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW PCMCS Assessment Workshop Are your allocations getting the better of you? Understand the clear approach needed to align initiatives and make the most of your Oracle technology investment Step One: Get your team on board | Step Two: Engage with Edgewater Ranzal | Step Three: Results Delivered Contact us! info@ranzal.com (914) 253-6600 44
  • 45. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW HUGmn Tech Day 2017 • Visit Edgewater Ranzal’s table to meet and talk with our experts! • Attend our featured sessions! – 9:40am: Enterprise Planning and Budgeting Cloud Service: A New Approach to Cloud Planning Implementations – 10:50am: Profitability & Cost Management – Have it Your Way – 1:00pm: The Bill for IT: IT Service Costing, Showbacks & Chargebacks with Profitability & Cost Management Cloud Service (PCMCS) • Attendees to each of our sessions earn a chance to WIN a prize! • Save the Date! Kscope17: San Antonio, TX 6/25-6/29. Register using discount code 2017RNZL 45
  • 46. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Closing and Q&A Edgewater Ranzal 1025 Westchester Avenue, Suite 108 White Plains, NY 10604 Tel (914) 253-6600 150 North Michigan Ave. Suite 2800 Chicago, IL 60601 Tel (312) 624-7738 200 Harvard Mill Square Suite 210 Wakefield, MA 01880 Tel (781) 246-3343 46 Mike Killeen SVP, Technology mkilleen@ranzal.com
  • 47. Business Analytics Solution Provider Using Oracle EPM, BI and BD Technologies NASDAQ: EDGW Online Resources at Ranzal.Com • Put the “A” Back into FP&A outlines how to establish a high-performing organization with profitability evangelism from today’s finance function (http://www.ranzal.com/news/put-the-a-back-into-fp-a) • Recent Cloud Webinars (http://www.ranzal.com/events): – 3/14/17: Connecting the Value of IT: The Discipline of Service Costing and Chargeback with PCMCS – 3/07/17: Standard Costs for Manufacturers: An Elegant Solution for Labor and Overhead Rates – 2/28/17: Putting the Accountability into Accountable Care: Transforming Data into Information with Profitability & Cost Management – 2/27/17: Full Circle Planning, Cost Management, and Profitability in the Manufacturing Industry – 2/16/17: A New Year, A New Cloud! EPRCS Enhancements – 2/14/17: PCMCS: Float to the Cloud – 1/27/17: PCMCS: One Small Step…One Giant Leap – 11/10/16: Speed Up the Close Cycle with ARCS – 10/6/16: Evaluating Your Data Integration Options in the Cloud – 7/30/16: Introduction to BICS: Oracle’s Business Intelligence Cloud Service – 7/21/16: Oracle FCCS: An Intro to a Confident Close Supporting Every Reporting Demand – 5/04/16: Project Portfolio Modeling Using Oracle PBCS – 2/11/16: EPRCS: A Complete Corporate & Management Reporting Solution in the Cloud 47