A large internet services provider who was experiencing rapid growth of their IT infrastructure had twin challenges. They needed to support IT without growing their IT staff, while also increasing the time spent on enhancing and improving services rather than “keep the lights on” activities. This is a condensed version of the analysis Evergreen Systems (www.evergreensys.com) performed to develop a roadmap and ROI to achieve their objectives.
Introduction to the Well-Architected Framework and Tool - SVC208 - Anaheim AW...Amazon Web Services
Most modern businesses depend on a portfolio of technology solutions to operate and be successful every day. How do you know whether your team is following best practices or what the risks are in your architectures? This session shows how the AWS Well-Architected Framework provides prescriptive advice on best practices and how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Building A Cloud Strategy PowerPoint Presentation SlidesSlideTeam
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Building A Cloud Strategy PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of twenty five slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below. https://bit.ly/2LuZsQP
As enterprises build their cloud adoption strategy, conducting a cloud readiness assessment is of strategic importance. HCL believes that application readiness and compliance controls are the pre-requisites for determining a business-oriented cloud adoption strategy.
HCL’s Cloud Assessment and Readiness Tool (CART) enable organizations to assess their “Cloud-readiness” using a powerful self-driven analysis. It uses a broad array of 25 technical, business, compliances and security parameters to perform the cloud-readiness analysis across three different aspects - Technical & Architecture, Application & Security. The Tool is based on Excel based workbook with easy to use methodology for filling the data & then helps generating a standard & basic Cloud Assessment within minutes
Introduction to the Well-Architected Framework and Tool - SVC208 - Anaheim AW...Amazon Web Services
Most modern businesses depend on a portfolio of technology solutions to operate and be successful every day. How do you know whether your team is following best practices or what the risks are in your architectures? This session shows how the AWS Well-Architected Framework provides prescriptive advice on best practices and how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Building A Cloud Strategy PowerPoint Presentation SlidesSlideTeam
It covers all the important concepts and has relevant templates which cater to your business needs. This complete deck has PPT slides on Building A Cloud Strategy PowerPoint Presentation Slides with well suited graphics and subject driven content. This deck consists of total of twenty five slides. All templates are completely editable for your convenience. You can change the colour, text and font size of these slides. You can add or delete the content as per your requirement. Get access to this professionally designed complete deck presentation by clicking the download button below. https://bit.ly/2LuZsQP
As enterprises build their cloud adoption strategy, conducting a cloud readiness assessment is of strategic importance. HCL believes that application readiness and compliance controls are the pre-requisites for determining a business-oriented cloud adoption strategy.
HCL’s Cloud Assessment and Readiness Tool (CART) enable organizations to assess their “Cloud-readiness” using a powerful self-driven analysis. It uses a broad array of 25 technical, business, compliances and security parameters to perform the cloud-readiness analysis across three different aspects - Technical & Architecture, Application & Security. The Tool is based on Excel based workbook with easy to use methodology for filling the data & then helps generating a standard & basic Cloud Assessment within minutes
This session provides a framework that can be used to build a Cloud Strategy tailor-made for your organization. The framework helps organisations consider changes from the perspective of their Business, People, Governance, Security, Platform and Operations. By taking a multi-faceted approach in the development of a Cloud Strategy, organisations can de-risk their cloud adoption program, avoid a stall, and position themselves to take advantage of the benefits of cloud that stretch beyond mere cost savings.
발표 다시보기: https://youtu.be/kz7BZNBwt4c?list=PLORxAVAC5fUWg_jFcq8hNJEMzELtAD6kc
AWS와 VMware의 2년 이상의 공동 엔지니어링으로 탄생한 VMware Cloud on AWS 서비스에 대하여 소개합니다. 기업의 On-premise 환경에 구축된 기존 VMware 가상화 환경을 그대로 유지하면서, 클라우드로 기업의 서비스를 확장할 수 있는 VMC on AWS의 다양한 활용 방안에 대하여 알아보겠습니다.
Introduction to the Well-Architected Framework and Tool - SVC212 - Chicago AW...Amazon Web Services
Most modern businesses depend on a portfolio of technology solutions to successfully operate every day. How do you know whether your team is following best practices or what the risks are in your architectures? In this session, we show how the AWS Well-Architected Framework provides prescriptive advice on best practices as well as how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Most modern businesses depend on a portfolio of technology solutions to successfully operate every day. How do you know whether your team is following best practices or what the risks are in your architectures? In this session, we show how the AWS Well-Architected Framework provides prescriptive advice on best practices as well as how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Cost optimization is a frequently cited reason for adopting cloud computing. However, some organizations are finding that during the migration process, replicating what is in your data centers isn’t yielding ideal results and expending numerous resources. Cloud Technology Partners Principal Architect Kacy Clarke and Global Alliance Manager Stuart Robertson discuss the realistic results you should keep in mind during your initial TCO/ROI analysis and suggest best practices to realize those goals.
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
In this session we walk through how the AWS Partner Network (APN) helps build your AWS business and serve your customers. We will highlight the various programs and marketing tools you can use to acquire and retain new AWS customers. We will also provide you detailed insight into our Training and Certification offerings available to partners.
As enterprise adoption of cloud computing accelerates, driven by compelling advantages of higher efficiency and lower costs, rapid deployment and elastic scalability, organizations must have a strategy and plan for moving to the cloud. How can organizations get started on the evolution to cloud computing? This presentation explores how enterprise IT can move toward a cloud computing model, building on a foundation of virtualization, engineered systems and management automation.
An Overview of Best Practices for Large Scale Migrations - AWS Transformation...Amazon Web Services
Whether you are moving a small application or entire datacenters, migrating to the cloud can be a complex process. In this session, we will share some of the common challenges that our customers face on their journey to the cloud and discuss how these challenges can be overcome. We will outline the patterns of success that we have observed from partnering with hundreds of customers on their large-scale migrations as well as highlight the mechanisms we have created to help our customers migrate faster.
About the Event:
AWS Transformation Day is designed for enterprise organizations migrating to the cloud to become more responsive, agile and innovative, while staying secure and compliant. Join us for this one-day event and we’ll share our experiences of helping enterprise customers accelerate the pace of migration and adoption of strategic services.
Who should attend?
This event is recommended for IT and business leaders who are looking to create sustainable benefits and a competitive advantage by using the AWS Cloud. CIOs, CTOs, CISOs, CDOs, CFOs, IT leaders and IT professionals, enterprise developers, business decision makers, and finance executives.
AWS re:Invent 2016: Building Enterprise Cloud Operations As a Service with T-...Amazon Web Services
After launching several thousand EC2 instances in the cloud, we've learned that the key to running an IT fleet successfully on AWS is enforcing operational and economic discipline. As AWS service consumption grows, operational costs and overhead shouldn't grow linearly. Instead, IT should encourage new tenants that migrate from data centers to AWS to slowly shift toward a self-service delivery model and adopt the DevOps operations model. Creating and offering an AWS Cloud operations service catalog enables organizations to efficiently take full advantage of AWS' flexibility and modularity. T-Mobile, whose journey to AWS Cloud management started more than 2 years ago, uses a service catalog to enforce operational discipline in the Cloud. Their catalog is custom crafted for each Cloud-based IT workload. This session provides insight into the AWS Cloud operations strategy and its transformation, the creation of a Cloud operations service catalog, and how this approach supports reliable engineering on AWS. Sponsored by Accenture.
AWS Competency Partner
System Integration PowerPoint Presentation Slides SlideTeam
Do you want to integrate your various company system or functions at once? Then we have come with a system integration PowerPoint Presentation slides which will help you in describing the various elements and facts related to your business system integration process. One of the fascinating features of this system integration PowerPoint image is to illustrate the concept of business growth with continues improvement in the business structure and its productivity as well as its profitability. You can also describe various components affecting the system integration with the need of the same with this PPT layout as with the introduction of IT framework in business such as ERP or CRM. It gives rise to the need of integrating the company system to streamline the business process and for managing the business database. Start integrating your company systems to improve its market position with this presentation design. Thus, create a result-oriented permutation to your audiences. Folks get drawn in by your friendly attitude due to our System Integration PowerPoint Presentation Slides. You will exhibit a congenial approach.
This session provides a framework that can be used to build a Cloud Strategy tailor-made for your organization. The framework helps organisations consider changes from the perspective of their Business, People, Governance, Security, Platform and Operations. By taking a multi-faceted approach in the development of a Cloud Strategy, organisations can de-risk their cloud adoption program, avoid a stall, and position themselves to take advantage of the benefits of cloud that stretch beyond mere cost savings.
발표 다시보기: https://youtu.be/kz7BZNBwt4c?list=PLORxAVAC5fUWg_jFcq8hNJEMzELtAD6kc
AWS와 VMware의 2년 이상의 공동 엔지니어링으로 탄생한 VMware Cloud on AWS 서비스에 대하여 소개합니다. 기업의 On-premise 환경에 구축된 기존 VMware 가상화 환경을 그대로 유지하면서, 클라우드로 기업의 서비스를 확장할 수 있는 VMC on AWS의 다양한 활용 방안에 대하여 알아보겠습니다.
Introduction to the Well-Architected Framework and Tool - SVC212 - Chicago AW...Amazon Web Services
Most modern businesses depend on a portfolio of technology solutions to successfully operate every day. How do you know whether your team is following best practices or what the risks are in your architectures? In this session, we show how the AWS Well-Architected Framework provides prescriptive advice on best practices as well as how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Most modern businesses depend on a portfolio of technology solutions to successfully operate every day. How do you know whether your team is following best practices or what the risks are in your architectures? In this session, we show how the AWS Well-Architected Framework provides prescriptive advice on best practices as well as how the AWS Well-Architected Tool enables you to measure and improve your technology portfolio. We explain how other customers are using AWS Well-Architected in their businesses, and we share what we learned from reviewing tens of thousands of architectures across operational excellence, security, reliability, performance efficiency, and cost optimization.
Cost optimization is a frequently cited reason for adopting cloud computing. However, some organizations are finding that during the migration process, replicating what is in your data centers isn’t yielding ideal results and expending numerous resources. Cloud Technology Partners Principal Architect Kacy Clarke and Global Alliance Manager Stuart Robertson discuss the realistic results you should keep in mind during your initial TCO/ROI analysis and suggest best practices to realize those goals.
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
In this session we walk through how the AWS Partner Network (APN) helps build your AWS business and serve your customers. We will highlight the various programs and marketing tools you can use to acquire and retain new AWS customers. We will also provide you detailed insight into our Training and Certification offerings available to partners.
As enterprise adoption of cloud computing accelerates, driven by compelling advantages of higher efficiency and lower costs, rapid deployment and elastic scalability, organizations must have a strategy and plan for moving to the cloud. How can organizations get started on the evolution to cloud computing? This presentation explores how enterprise IT can move toward a cloud computing model, building on a foundation of virtualization, engineered systems and management automation.
An Overview of Best Practices for Large Scale Migrations - AWS Transformation...Amazon Web Services
Whether you are moving a small application or entire datacenters, migrating to the cloud can be a complex process. In this session, we will share some of the common challenges that our customers face on their journey to the cloud and discuss how these challenges can be overcome. We will outline the patterns of success that we have observed from partnering with hundreds of customers on their large-scale migrations as well as highlight the mechanisms we have created to help our customers migrate faster.
About the Event:
AWS Transformation Day is designed for enterprise organizations migrating to the cloud to become more responsive, agile and innovative, while staying secure and compliant. Join us for this one-day event and we’ll share our experiences of helping enterprise customers accelerate the pace of migration and adoption of strategic services.
Who should attend?
This event is recommended for IT and business leaders who are looking to create sustainable benefits and a competitive advantage by using the AWS Cloud. CIOs, CTOs, CISOs, CDOs, CFOs, IT leaders and IT professionals, enterprise developers, business decision makers, and finance executives.
AWS re:Invent 2016: Building Enterprise Cloud Operations As a Service with T-...Amazon Web Services
After launching several thousand EC2 instances in the cloud, we've learned that the key to running an IT fleet successfully on AWS is enforcing operational and economic discipline. As AWS service consumption grows, operational costs and overhead shouldn't grow linearly. Instead, IT should encourage new tenants that migrate from data centers to AWS to slowly shift toward a self-service delivery model and adopt the DevOps operations model. Creating and offering an AWS Cloud operations service catalog enables organizations to efficiently take full advantage of AWS' flexibility and modularity. T-Mobile, whose journey to AWS Cloud management started more than 2 years ago, uses a service catalog to enforce operational discipline in the Cloud. Their catalog is custom crafted for each Cloud-based IT workload. This session provides insight into the AWS Cloud operations strategy and its transformation, the creation of a Cloud operations service catalog, and how this approach supports reliable engineering on AWS. Sponsored by Accenture.
AWS Competency Partner
System Integration PowerPoint Presentation Slides SlideTeam
Do you want to integrate your various company system or functions at once? Then we have come with a system integration PowerPoint Presentation slides which will help you in describing the various elements and facts related to your business system integration process. One of the fascinating features of this system integration PowerPoint image is to illustrate the concept of business growth with continues improvement in the business structure and its productivity as well as its profitability. You can also describe various components affecting the system integration with the need of the same with this PPT layout as with the introduction of IT framework in business such as ERP or CRM. It gives rise to the need of integrating the company system to streamline the business process and for managing the business database. Start integrating your company systems to improve its market position with this presentation design. Thus, create a result-oriented permutation to your audiences. Folks get drawn in by your friendly attitude due to our System Integration PowerPoint Presentation Slides. You will exhibit a congenial approach.
BizTalk Server assessment and architecture review BizTalk360
BizTalk Server is Microsoft's enterprise application integration solution, with built-in support for XML and SOAP. It offers integration with Visual Studio .NET, and provides speed, reliability, and flexibility for standards-based enterprise application integration. In BizTalk architecture, we have XML messages that are moving. The files come in through Receive Ports and are passed to the "Message Box" through a "Receive Pipeline". They are then picked up by "BizTalk Orchestrations" and are processed.
Improving Incident Response: Building a More Efficient IT InfrastructureEmulex Corporation
This webcast will focus on the results of a study Emulex commissioned from Forrester Consulting that evaluates the range of issues that enterprise IT staffs are facing while managing the performance of their business-critical application and business services. The results of the study, entitled “Improving Incident Response: Building a More Efficient IT Infrastructure,” indicate that a lack of network visibility negatively impacts the ability of IT staff to identify and resolve application performance issues, which leads to substantial business productivity loss.
Netmagic can enhance the utility, availability and responsiveness of your mission-critical IT for end-users & customers and lower your total cost of ownership. Our end-to-end infrastructure management services are compliant with world-class ITIL standards.
IT Inftractructures - Evolution of IT InftractructureMahmoud Al ahmad
Today we going to talk about IT Infrastructure, We will talk about the Evolution of IT Infrastructure from the beginning to the present, so it will be around 60 years journey so please sit tight to your chairs this going to be a very long session :)
I’m just kidding of course, Actually as this is a very informative topic has a lot of information's so I took the liberty to split it to 4 sessions as the following every session will take around 15-20 Minutes:
Evolution of IT Infrastructure
Architectures of IT Infrastructure (Traditional, Reference, Converged, Hyper Converged)
Virtualization and Cloud Computing (Private cloud, Hyped Cloud, Public Cloud)
LIFI vs WIFI
Webinar: Building Blocks for the Future of TelevisionDataStax
At Comcast we are working on the future of television. Change and innovation are happening more rapidly than ever thanks to the cloud based X1 platform which is gradually replacing the legacy set top box installation base. The transition requires us to find innovative solutions to tough design problems around availability and scale. This webinar will present a detailed look at the X1 DVR service as a case study of how CMB and Cassandra can be part of a solution to these problems. A brief high-level overview of the X1 platform will also be provided for context.
Join the webinar, and you’ll learn:
- High-level overview of the new X1 platform
- How Cassandra provides availability and scale for large distributed architectures across data center
- X1 DVR as a use case of CMB and Cassandra at Comcast
Chetan Dube, CEO, IPsoft, came to the ISG Sourcing Industry Conference to discuss what technology management will look like tomorrow and how automation is changing the world.
AppSphere 15 - How The Container Store Uses AppDynamics in their Development ...AppDynamics
As the nation’s original and leading retailer of storage and organization products, The Container Store considers application performance a top priority in order to deliver exceptional end-user experience. In addition to using AppDynamics Application Performance Management (APM) to manage application performance in production, The Container Store has taken it one step further by embracing it earlier in their development lifecycle for continuous testing to catch and resolve issues before customers are impacted.
Join A.J. Azzarello, The Container Store’s QA Engineer, in this session to learn how they have succeeded in making application performance a part of their development culture.
This deck was originally presented at AppSphere 2015.
"Why do hand-picked cherries provide no guarantee for a tasty pie?" co-presented with Sergio Pellizzari at IIR's "IMS Global Congress" in Vienna, November 2009.
This presentation includes:
- Why performance matters for digital businesses?
- Use Cases for performance / load testing
- Load Test Design Considerations
- Tools and Technologies
- Methodology and Approach
- Activities and Deliverables
- Load Testing Success Stories
Integration strategies best practices- Mulesoft meetup April 2018Rohan Rasane
Abstract for the Mulesoft meetup in April 2018
If your organization is in the following phases of integrations:
Looking forward to integrate or connect with other applications with a platform dedicated to integrations
Does already have an integration platform and have realized that the integrations are point to point or are highly unorganized and uncontrollable
Then this session will help you identify and explore the way to build highly scalable integrations. This session will also speak about the best practises that should be be followed while maintaining the platform. There will be a sneak peek in the resiliency patterns that I love - circuit breaker and bulkheads, an inspiration from Netflix OSS
Introduction to Business Process Management SuiteAppian
Business Process Management Suite (BPMS) is a software platform that supports a process management discipline so one can design, execute, manage, and optimize processes for continuous performance improvement. This presentation and companion video on YouTube provide an overview of core BPMS components, key roles, and benefits for automating processes using a BPM Suite. Learn how to select and prioritize BPM projects for a successful implementation.
Visit our sponsor's website for additional free resources and whitepapers: http://www.appian.com/
Wonderware has joined forces with EmsPT to bring you a webinar that discusses how to make more of your Historian installation and DRIVE a Programme of Continuous Improvement.
Wonderware recently surveyed a select number of Historian customers and there were some common themes that emerged. It is apparent that users want to:
Understand their production process by using historical data to analyse process and production issues
DRIVE Continuous Improvement activities and obtain data for production KPI's
Expand their system to drive performance improvements
Together Wonderware and EmsPT have already worked with many Wonderware Historian customers to ensure their goals were fully understood and beneficial use was realised. We would like to share these advantages of optimising a Historian installation to DRIVE Continuous Improvements with you.
Webinar Content:
Summary of Wonderware Customer Research
The need for Manufacturing Information to enable Continuous Improvement
Expanding on your Wonderware Historian Investment
Who uses Manufacturing Information?
Delivering Manufacturing Information for enhanced:
-Efficiency
-KPI's
-Quality
-Schedule Adherence
-Yield
-OEE
A proven Methodology for Success
Similar to IT Automation Assessment Report - sample (20)
IT Service Catalog: Customer, Provider and Manager Views of a Service CatalogEvergreen Systems
Please join us for a 30,000 foot view of the customer, provider and manager’s views of the Service Catalog. We will combine high level content from over 20 webinars we presented this year as we consider 3 success keys and 3 critical challenges to overcome, from each perspective.
This content rich webinar is enhanced by our newest intellectual property, as we unveil our Evergreen's “Service Governance Design Principles” guide. Another tool from Evergreen’s consulting toolkit, it covers the roles, responsibilities, KPIs and makeup of a Service Governance capability & process. With it you can build a clear, direct governance process correctly, which you can rely upon to create and manage high quality, consistent services for your Service Catalog efforts.
As always, we will demonstrate these concepts in our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies.
For full webinar recording including ServiceNow demo please visit http://content.evergreensys.com/webinar-it-service-catalog-customer-provider-manager-views-turkey
Service Catalog Essentials: 5 Keys to Good Service Design in IT Service CatalogsEvergreen Systems
Fresh thinking on IT Self-Service!
It’s easy to create hundreds of services, fast – with little oversight – and it will kill your Service Catalog initiative. Your customer will see it as inconsistent, complex and confusing – and stop coming.
Do you make lots of small services, or a few big, complex ones?...How do you decide?...Which do your customers prefer?
Please join us as we share best practices on creating and using a consistent Service Design Process – that addresses these issues and actually saves time, simplifies your work, and gives you consistent quality. And it will make your customers happy!
Full webinar recording with ServiceNow demo available at: http://content.evergreensys.com/webinar-it-service-catalog-good-service-design
While successful IT self-service is critical today, most organizations have taken a fragmented, reactive approach - and are not happy with their results. Is this the case for you? If so, please join us for some fresh thinking in IT self-service. And deliver IT self-service your employees will love!
We will look at where the highest value is, what kinds of activities are a good fit, how to get customers using it, and how to create a coordinated program approach that really works – sharing success tips and pitfalls to avoid along the way.
Full webinar recording with ServiceNow demo available at:
http://content.evergreensys.com/webinar-it-self-service-slides
Leveraging IT Service Catalog to Transform Services Delivery - Argonne Nation...Evergreen Systems
IT Service Catalog project with ServiceNow. For full webinar recording visit http://content.evergreensys.com/service-catalog-webinar-services-delivery-argonne
Use a Service Taxonomy to Organize and Manage Your IT Services ! What services do we offer? How do we organize them? How can we make them "customer centric?” What is a good starting point?
Successful IT Service Catalogs have well organized services. The Services Taxonomy, or framework is the key to organizing and understanding your services well.
Please join us to learn how to build a good service taxonomy in 4 logical steps, as well as 3 key mistakes to avoid.
In addition to a demo of our prebuilt service taxonomy, we will demonstrate these concepts in our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies.
Recording with demo available at http://content.evergreensys.com/service-taxonomy-webinar-slides-manage-it-services
Incident, Problem, Change, Knowledge…and Service Catalog? A Powerful Circle. Evergreen Systems
For years ITSM has been done the same old tired way – Incident, Problem, Change and a little Knowledge – because that’s what we know. But it does NOTHING for our CUSTOMER – their experience doesn’t change at all.
This is no longer good enough.
Tying Service Catalog with Incident, Problem, Change and Knowledge changes the answer to the question, “Why are we doing this?”
Please join us as we explore the powerful links between these five, how this changes the way we think and how this can powerfully (and positively) impact the value your IT organization delivers to your customer and your business. It’s time to demand more.
As always, we will demonstrate these concepts in our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies.
Recording with demo available at http://content.evergreensys.com/service-catalog-webinar-incident-problem-change-slides
.
IT Service Catalog: 5 Steps to Prepare Your Organization for Successful Servi...Evergreen Systems
Few Organizations have deep experience in planning for a successful Service Catalog project. Questions abound:
"What are the best practices? How will we measure success? What roles & responsibilities will we have? What are the customer & executive expectations...and how do we address them? What options do we have for getting started? Can we start simply and grow as we learn?"
Successful Service Catalog projects are dramatically different than many other IT projects. Please join Don Casson, CEO of Evergreen as he answers these questions and explains the 5 steps to prepare your team for success with your IT Service Catalog project.
Jeff Benedict, ITSM Practice Leader, will demo our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies.
Webinar recording with demo available at http://content.evergreensys.com/it-service-catalog-project-steps-prepare-organization
CMDB - Strategic Role in IT Services - Configuration Management Moves Front a...Evergreen Systems
Most CMDB’s have not delivered any real value. Although we have collected and stored lots of data, the CMDB has been a solution in search of a problem. No longer. As IT moves from technical activities to customer centric IT services, the CMBD plays a critical, strategic role.
As we build and deliver IT services to our customers (employees), IT Service Owners will be very visible – and intently focused on delivering high quality outcomes, on time, with service availability and cost as advertised. Without effective configuration management, this cannot be done.
Please join us as we explore the new strategic role of the CMDB, and how processes, people, costs & technologies converge into services – with the CMDB aligning, connecting and managing the configuration items to make this all possible.
We will also demo our always evolving view of a very advanced, self-service catalog & portal, with a focus on the service owner & the role of the CMDB.
Full webinar recording available at:
http://content.evergreensys.com/cmdb-webinar-it-services-strategic-role
Service Catalog, Service Portfolio, Service Taxonomy - Big 3 of Customer Cent...Evergreen Systems
IT Service Catalog, Service Portfolio and Service Taxonomy: Learn the important role of each, and how they work together to help you deliver great services your customers will love! Access webinar recording at: http://content.evergreensys.com/it-service-catalog-webinar-customer-centric-it-evergreen
IT Service Catalogs are dangerous. It’s easy to create hundreds of services, fast – with little oversight – and it will kill your Service Catalog initiative. Your customer will see it as inconsistent, complex and confusing – and stop coming. It doesn’t have to be that way. Evergreen shares best practices on creating and using a consistent Service Design Process. It actually saves time, simplifies your work, and gives you consistent quality. And it will make your customers happy.
Visit our website for the recorded webinar where we also demonstrate these best practices in our beautiful and innovative, customer-centric Service Catalog built with ServiceNow.
http://content.evergreensys.com/it-service-catalog-webinar-service-design-process
IT Service Taxonomy Essentials: Separate IT and Business Services Catalogs?Evergreen Systems
IT Service Catalogs and portals are proliferating. How many Service Catalogs do you need? Should you have separate IT and business service catalogs? What do you do when a service combines parts of both? How do you not totally confuse your customers? Evergreen shares how to create and manage a federated Service Catalog approach – enabling both a consistent service face to your customers and giving your IT teams the latitude they need to execute effectively. We also briefly demonstrate our beautiful and innovative customer-centric Service Catalog (on ServiceNow) – with our service taxonomy framework built in! Recorded event with live demo available at http://content.evergreensys.com/it-service-catalog-webinar-separate-catalogs-slides
Don Casson, CEO and Jeff Benedict, ITSM Practice Manager share best practices you can use to clearly define and communicate - who is the Customer and what are the Services? They also share how a service catalog taxonomy framework helps you organize and manage this as ONE team. You may download or playback the recording here: http://bit.ly/1BWnEkX #servicecatalog #servicenow #itsm
The Service Catalog is not a Request Portal. The terms are often used interchangeably due to lack of knowledge, which can cause confusion for IT and IT's customers.
Over the past year, Evergreen conducted dozens of one-day Service Catalog workshops around the U.S. Attended by more than 500 people, a recurring theme we noted was that many attendees thought they had a Service Catalog, when in fact they actually had a Request Portal.
IT needs to increase its focus on 3 important areas:
Delivering services customers want and need
Better alignment with the needs of the business
Cost transparency to give visibility to the cost of services
Learn more and access the webinar recording at:
http://www.evergreensys.com/it-webinars-whitepapers-evergreen-systems
#servicecatalog #itsm #servicenow #itservicecatalog
IT Service Catalog: Build a Service Taxonomy in 4 Easy StepsEvergreen Systems
IT Service Catalog - Service Taxonomy
What services do we offer? How do we organize them? How can we make them "customer-centric?" What is a good starting point?
Successful IT Service Catalogs have well-organized services. The services taxonomy, or framework is the key to organizing and managing your services effectively.
Please join us to learn how to build a good service taxonomy in 4 logical steps, as well as 3 key mistakes to avoid.
We will also briefly demonstrate our beautiful and innovative customer-centric IT Service Catalog (built on ServiceNow).
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
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Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
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[Note: This is a partial preview. To download this presentation, visit:
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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2. IT Infrastructure Challenges
• Excessive firefighting with little time to plan/innovate
• Windows patching process is extensive and time consuming
• LINUX patching process not on a standard cycle and needs to be
• Lack of consistency in provisioning process is costing us time. (As
much as 3 days/server)
• Cannot effectively track compliance and remediate
• Some failed changes in the infrastructure have taken us 4 weeks to
recover
• High cost of storage due to a lack of capacity management
capability
2
3. What is Infrastructure as a Service
Infrastructure as a Service (IaaS) is a
provisioning model in which an organization
(business unit) can request from Global IT
“on demand” the services used to support
operations, including storage, hardware,
servers and networking components.
Server, storage, and network resources
delivered in days not weeks
3
5. Why other organizations are moving toward IaaS
• Reduced errors in performing routine management tasks
• Bare-metal provisioning shrunk from up to 97 days to
hours or less
• Reduced time for (post-provisioning) hardening tasks per
server from over 2 hours to 60 seconds
• Health-check time reduced from 90 minutes to 14.4
seconds
• No longer requires human intervention to complete
• Reduce time for end-to-end provisioning from weeks to
less than a day
5
6. The Approach
We recommend that IT move toward IaaS in a stepwise fashion, automating
specific domains first, in order to gain near term savings while preparing for IaaS
Orchestration of
Components
Storage Automation • IaaS Provisioning
• Storage Reclamation • Server
• Capacity Planning • OS
Network Automation • Event/Alerting • Network
• Patching • Storage
• Physical/Logical
• Audit/Compliance Relationship Mgmt • Re-provisioning
Server Automation • Troubleshooting/ • Reporting
Repair
• Patching
• Software
• Audit/Compliance
updates/config
• Troubleshooting/
• Reporting
Plan and Analyze Repair
• Develop final approach • Software
updates/config
• Confirm Benefits
• Reporting
• Define Architecture
• Develop Plan
Achieving ROI Along the Way
7. Automate Operations Tasks
Replace routine manual tasks
Automation targets
• Use cases with high ROI • servers, networks, storage,
• Element provisioning
• Configuration management
• Patch management
Example results with of other customer deployments:
• Server-to-admin ratio increased from 30-to-1 to 200-to-1
• Time to update server configurations decreased from 2 weeks to 15
minutes
8. Automate IT Processes
Combine multiple tasks to automate workflows
• apps
• workflow
• Use cases with high ROI
• Standardize on best practices
• Automated remediation
• Compliance reporting and management
• Change management
• Application deployment – Automated
workflows enable
collaboration while
Results with HP in customer deployments: enforcing
• Reduce time to repair from 2-3 hours to best practices
seconds
• 80% improvement in application deployment
time
9. IaaS Organizational Impacts
Activity % of Labor Automated Labor
Current State Savings
Patch & Monitor 10% 2% 8%
Troubleshoot & Repair 34% 15% 19%
Audit / Compliance 6% 1% 5%
SW Updates & Config. 10% 6% 4%
Reporting 3% 1% 2%
Provisioning 14% 4% 10%
Total 77% 29% 48%
Source: HP Interview & Analysis of 40 customer environments
9
10. Patch & Monitor and Audit & Compliance
Patching/Monitoring Audit/Compliance
CIS
compliance
benchmarks
PCI
compliance
Sample Results benchmark
s
SOX
compliance
benchmark
s
Compliance 80% reduction in time to perform audit and
management achieve compliance (SOX, PCI, ITIL…)
“Patching used to be our biggest challenge. We have to patch over 1000 machines in more than 300 locations with
very tight patch windows. HP SA, it’s straightforward, even though we only have staff in 3 locations.”
Proven customer success
Automate compliance on 99%
800 servers 32 weeks 2 days improvement
11. Example Server Automation ROI
• Assumptions
– Total Employees affected – 54 in Operations
– Total Hours/Employee/year– 2000
– Total Operations Hours – 108,000
– Fully Loaded Hourly Rate – $70
– Estimated Labor Cost/Year – $7.56 Million
– Estimated Labor savings with SA – 37%
– Potential SA labor savings annually – $2.8M
• SA total investment – license, maintenance,
services – $1.6M
• ROI First Year = 138%
• Payback – <8.7 months
11