HigherEdITMgt
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Personal Information
Occupation
Higher Education IT Management, LLC
Industry
Education
Website
www.heitmanagement.com
About
Higher Education IT Management, LLC offers cost-effective consulting and custom training engagements to help higher education improve how IT is managed. These engagements can be "pull" engagements from IT or "push" engagements by administrators or governance outside IT. We work with on-campus champions to build institutional capabilities for managing IT: capabilities such as project management, service management, continual improvement, or IT governance. We understand higher education and believe that outside groups must assist and coach in improvements, rather than lead them, for the improvement to take root.
Contact Details
Tags
itil itsm it service management process improvement agile it governance change management strategy service desk lean it demand management release management it management project management organizational change business process information technology
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Presentations (8)
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How to Ride the Maturity Model Wave
9 years ago • 1044 Views
Problems are Treasures: Building ITIL Problem Management and a Problem-Solving Culture
9 years ago • 3085 Views
IT project management: the process of last resort
9 years ago • 1602 Views
ITIL Demand Management: why August is a bad time for a presentation
9 years ago • 8157 Views
The service desk as a strategic function
9 years ago • 4804 Views
People managers in IT service change management
8 years ago • 1942 Views
Connecting ITSM to IT governance
8 years ago • 2153 Views
Iterative itsm implementation using TeamDynamix
7 years ago • 1856 Views
Presentations (8)
See all
How to Ride the Maturity Model Wave
9 years ago • 1044 Views
Problems are Treasures: Building ITIL Problem Management and a Problem-Solving Culture
9 years ago • 3085 Views
IT project management: the process of last resort
9 years ago • 1602 Views
ITIL Demand Management: why August is a bad time for a presentation
9 years ago • 8157 Views
The service desk as a strategic function
9 years ago • 4804 Views
People managers in IT service change management
8 years ago • 1942 Views
Connecting ITSM to IT governance
8 years ago • 2153 Views
Iterative itsm implementation using TeamDynamix
7 years ago • 1856 Views
Personal Information
Occupation
Higher Education IT Management, LLC
Industry
Education
Website
www.heitmanagement.com
About
Higher Education IT Management, LLC offers cost-effective consulting and custom training engagements to help higher education improve how IT is managed. These engagements can be "pull" engagements from IT or "push" engagements by administrators or governance outside IT. We work with on-campus champions to build institutional capabilities for managing IT: capabilities such as project management, service management, continual improvement, or IT governance. We understand higher education and believe that outside groups must assist and coach in improvements, rather than lead them, for the improvement to take root.
Contact Details
Tags
itil itsm it service management process improvement agile it governance change management strategy service desk lean it demand management release management it management project management organizational change business process information technology
See more