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New Frontiers Programme
                           MIRC, Athlone 3rd July 2012.




Is There A Market For My New
                    Product?
   MARKET RESEARCH & VALIDATION WORKSHOPS




                                        Greg Byrne
The Venture's Journey | Business Growth Stages




PUSH PHASE            PULL PHASE


1. Venture Market      6. Brand Position
  Analysis            7. Key Account Management
2. Pitch              8. New Product Development
3. Personal Selling
4. Promotion
5. PR
Is There A Market For My New Product?




Purpose of Market Research & Validation for a Start Up

1)develop the ‘business model’ for how the new company and new
product creates, delivers and captures value and then

2) test that business model in the market place to proof its operability
and profitability.
Is There A Market For My New Product?

Purpose of Market Research & Validation for a Start Up

Business Model – Information, Insight, Data to be sourced, analysed and
tested...

1. The New Product
•The ‘good bits’, the ‘bad bits’ and ‘improve its’ in qualitative research
•The ‘interest’, ‘believability’ and ‘purchase intention’ in quantitative research
2. The Buyer
•Who are they? Profile them.
•Where are they?
•What job do they want to get done?
•How many of them are there?
Is There A Market For My New Product?

Purpose of Market Research & Validation for a Start Up

Business Model – Information, Insight, Data to be sourced, analysed and
tested...
3. The Value Proposition
•For (define the target audience and industry) who have (define the big
problem) we have (solution description-what we offer) that delivers (this
big advantageous benefit –over and above competitor solutions)
•Here is our track record/credentials (why you should believe us)
4. The Channels
•How do buyers want to be reached (made aware) and interacted with
(information, advice, service and sales)?
5. Customer Relationship
•What relationship are you establishing with each segment – personal,
automated, acquisitive, retentive, etc?
Is There A Market For My New Product?

Purpose of Market Research & Validation for a Start Up

Business Model – Information, Insight, Data to be sourced, analysed and
tested...

6. Revenue Streams
•What are buyers really willing to pay?
•Transactional? Recurring?
7. Key Resources
•What competencies, assets and resources underpin your Business Model?
8. Key Activities
•What key activities do you need to perform well?
•Which ones are crucial?
Is There A Market For My New Product?

Purpose of Market Research & Validation for a Start Up

Business Model – Information, Insight, Data to be sourced, analysed and
tested...

9. Key Partners
•Who do you need to rely on to operate your business model?
•Who can leverage it?
10. Cost Structure
•What is the resulting cost structure of your business model?
•What key elements drive your cost structure?
Is There A Market For My New Product?




Market Research & Validation
       in 7 Steps and
           2 Stages
Is There A Market For My New Product?
                              S
Stage 1 Secondary Market Research.    Steps 1-5


   Company                                        Context


                        Product Concept
                        Business Model

   Competitor                                     Collaborator

                           Customer
Is There A Market For My New Product?
                                 S
Stage 1 Secondary Market Research.        Steps 1-5

   Company                                            Context


     Key Company                                          Industry , Markets,
     Resources,                                           Products
     Assets,            Product Concept                   Drivers
     Competencies       Business Model                    Challenges
                                                          Projections

   Competitor                                         Collaborator

                            Customer
      Who are they?                                   The supply chain
      Their products                                  partners
      Strengths         Who are they?
      Weaknesses        Buying objectives
                        Buying criteria, process
Is There A Market For My New Product?
                                              S
      Stage 2 Primary Market Research              Steps 6 & 7

           Company                                                   Context


Type of company                                                  Target Market(s)
Key competencies
Brand Proposition, Brand values
                                    Product Concept              Product Categories
                                                                 Revenues
Organisation Structure              Business Model               Channels
Cost Drivers

           Competitor                                                 Collaborator

                                         Customer
                                                                      Key Partners
   Differentiated offering

                                  Target Audience(s)
                                  Relationship requirements
                                  WTP
Is There A Market For My New Product?

Step 1: define your Business competencies and your New Product
   & Business Model (concept)


COMPANY
1. Business and Competencies
2. Product Concept &
3. Business Model (version 1)

.
Is There A Market For My New Product?

Step 1: define your Business competencies and your New Product
   & Business Model (concept)

1.Business and Competencies

COMPANY

1. Draw your flower, depicting the core competence, the product applications and
   markets for those applications. Rank the markets/applications , specifying 1,2
   and 3.




                                                       Pages 10 and 11 of Guide
Is There A Market For My New Product?

DRAW YOUR ‘FLOWER’ POWER


Write your ‘product’ down on the first petal…then forget
 What is it that you/team have or do really well…skill…
- Write it down in the centre of your flower
- Fill the other petals with other applications that could be made with your core
- Now rank the petals according to these factors:
       - importance of competency to application market
       - growth rate of application market
       - competitive intensity and competitors
       - resource requirement
- Prioritise the petals
- List the top 10 buyers in each priority application market.
                                             FLOWER EXERCISE TEMPLATE PAGE 30
Is There A Market For My New Product?

Step 1: define your Business competencies and your New Product
   & Business Model (concept)

2. Product Concept (version 1)
Title/name - XXXXXXXXXX
Who? – The Target Buyer; who will buy, influence?
Why? - Motivation for purchase/use. Why will it be bought and used?
When and where? - Usage Occasion. Time and location; relative to other events?
Buyer Insight- What is the penetrating buyer understanding driving the idea? (The
    “Aha!”)
What is it?- Idea description, Proposition, Benefit. What it is, what it does, and how does
    it improve the life of the buyer?
RTB- Reason to believe the benefit
Packaging Format- Format, size, material, function, (e.g. opening, drinking, dispensing,
    resealing, reusing, stacking, disposing, etc)
Other Notes .................................................
                                                              Pages 12- 13 of Guide
Is There A Market For My New Product?


WHY BUSINESSES BUY

•Provide their own goods or services more cost effectively
•Save money
•Cement relationships
•Position themselves strategically
•Improve public relations
•Solve problems
    More rational, logical
Is There A Market For My New Product?


Why Consumers buy

•Meet biological needs
•Increase security
•Gain status or recognition – to belong
•Live out fantasies
•Reduce anxiety or other strong emotions
•Save time or money
•Solve problems
      can be irrational, more emotional
Is There A Market For My New Product?

Step 1: define your Business competencies and your New Product
   & Business Model (concept)

3. Business Model
description of how your venture ‘creates, delivers and captures value’:
•   The customers / segments you will serve
•   The value proposition you offer them
•   The channels through which you will reach and interact with them
•   The relationships you will establish with them
•   The revenue stream(s) of what customers are willing to pay , once off / recurring
•   The key resources and assets that underpin your venture and business
•   The key activities that are crucial to operate
•   The key partners / collaborators you need to rely on
•   The cost structure and key elements that drive costs
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

CONTEXT
4. Source Information from the available industry reports, magazines,
    websites, form 10ks, IPO Documents, competitor websites...
5. Draw the ‘product category map’
6. Identify PEST trends that could / will impact
COLLABORATOR
7. Who else is needed to make, distribute, fund, approve, install, sell,
    service products in the market?
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

CONTEXT

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

Secondary Market Research is where you start a start up!

Secondary research means using published information such as industry profiles, trade journals,
   newspapers, magazines, census data, and demographic profiles and talking to people who
   know about the industry, markets and products you are considering.

This type of information is available in public libraries, industry associations, chambers of
    commerce, from vendors who sell to your industry, and from government agencies .
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

Available, current known facts about your industry, market, products, providers and customers:
eg
• What is the total size of your market?
• Current demand in target market.
• Trends in target market—growth trends, trends in consumer preferences, and trends in product
   development.
• Provider profiles
• Product features, positionings
• Customer profiles and buying behaviours
• Business models
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

SOURCES OF SECONDARY MARKET RESEARCH - INDUSTRY /TRENDS ANALYSIS

•   Listed Companies ‘form 10K & 10Qs’ from their websites
•   http://www.magportal.com/c/bus/ind/ (search engine for magazine articles)
•   Marketresearch.com (Aggregated multi-sourced industry and markets analysis)
•   Researchandmarkets.com (world’s largest market research resource)
•   Mintel.com (consumer, media and market research)
•   Keynote.co.uk (business and market intelligence)
•   BizJournals.com (industry specific trends)
•   Companiesandmarkets.com (400,000 market reports, company reports and company
    financials)
•   Aberdeenreport.com (benchmark industry and process reports)
•   Strategy-business.com (industry and issue research and analysis)
                                                                     APPENDIX 3 Page 32
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

SOURCES OF SECONDARY MARKET RESEARCH


MARKET RESEARCH DATABASES

•   Analysys –Billing & Customer Care, Service & Delivery Platform Strategies, CSP Operator
    Strategies, Telecoms Software Strategies. http://www.analysysmason.com/
•   BCC Research www.bccresearch.com Multisector with emphasis on materials, food,
    enviro, electronics, pharma, etc
•   Business Insights www.globalbusinessinsights.com. Reports covering the healthcare,
    food, technology and energy sectors.
•   Datamonitor www.datamonitor.com . Multisector, in-depth market research news and
    reports covering pharmaceuticals, energy, financial services, etc.
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

SOURCES OF SECONDARY MARKET RESEARCH
COMPANY DATABASES
•   Kompass www.kompass.com Global database of companies by sector, including
    manufacturers, distributors and services
•   FoodLine Web source of information for the food and drinks industry. They include
    Market, Science and News journals, books & patents.
•   MEED Projects www.meedprojects.com Project pipeline information covering the Middle
    East
•   OneSource http://www.onesource.com/ US company directory and financials. Also
    Freedonia market profiles for US on a number of sectors.
•   Emerging Medical Technologies Database http://lifescienceintelligence.com/emt.php
    Database only.
•   BioPharm Insight http://www.biopharminsight.com/ includes the entire drug discovery
    and development pipeline, approved drugs, licensing deals, pharmaceutical
    sales/projections, medical devices, management contacts and more.
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

SOURCES OF SECONDARY MARKET RESEARCH


KEY NEWSLETTERS
• Clinica (World Medical Technology News) http://www.clinica.co.uk/home/
• Scrip (World Pharmaceutical News) http://www.scripnews.com/home/
• MedTech Insight www.medtechinsight.com (access to mag articles only, not
  reports)
• AnimalPharm http://www.animalpharmnews.com/
• Informa (2 newsletters Media + Comm)
• MEED www.meed.com (Middle East business intelligence)
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...


SOURCES OF SECONDARY MARKET RESEARCH


GOOGLE

KEYWORD SEARCHES

GOOGLE ALERTS

                                          Pages 16 -17 of the Guide
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...


EXAMPLE Wound care product

GOOGLE SEARCHING          ‘Wound Care’

The Explosive Growth of the Wound Care Market

We spoke with Nerac Analyst, Ron Sills, about the explosive growth we are seeing in the wound care
   market, the factors driving the growth, the latest products as well as how the medical and
   healthcare industries are attempting to reduce the costs associated with wound care.

“Industry leaders like 3M, Johnson & Johnson, Convatec, Coloplast, Closure Medical, Smith &
    Nephew continue to develop innovative solutions for wound care as evidenced by their patent
    portfolios and product approvals”
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter
4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...


FORM 10K INSIGHTS

Wound Care
...physicians and nurses are critical to the adoption and use of advanced medical systems, a major
     element of the sales force's responsibility is to educate and train these medical practitioners in
     the application of our products, including the specific knowledge necessary for optimal clinical
     outcomes and reducing the cost of patient care.

...we employ approximately 200 specialists who consult with our customers regarding the often
     demanding and complex paperwork required by Medicare and private insurance companies. In
     fulfilling the paperwork requirements, these specialists enhance the overall productivity of our
     sales force.
Is There A Market For My New Product?
Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

4. Gather Information from the available industry reports, magazines,
   websites, form 10ks, IPO Documents, competitor websites...

Form 10K - Stratsys

Our sales organization is responsible for the sale of our products on a worldwide basis and for the
    management and coordination of our growing network of authorized resellers. Our direct sales
    force consists of salespersons who work throughout North America, Europe and in parts of the
    Asia-Pacific region. Our application engineers provide professional services through pre-
    sales support and assist existing customers so that they can take advantage of our latest
    print materials and techniques to improve part quality and machine productivity. This
    group also leverages our customer contacts to help identify new application opportunities
    that utilize our proprietary processes and access to our parts printing service,
    3DpropartsTM. As of December 31, 2010, our worldwide sales, application and service staff
    consisted of 159 employees.
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter
5. Draw the ‘product category map’

Product Market categories are created by needs, buying power, and products to satisfy needs.


For each customer need, there are typically several products available

  NEED                    PRODUCT TYPE MARKETS                      BRANDS




                                                                    Pages 14-15 of the Guide
‘



     Is There A Market For My New Product?

    Step 2: draw up the ‘product category map’ for the market that
       you are going to enter

                         Ocean
      Oil, Gas &
      Electricity
                         Biomass
      Energy
      Displacement
                         Geothermal

                         Wind
                                                         Viessman
                         Solar PV
                                                         Ritter
                         Solar Thermal

                         Day Light Thermal               Thermo Photonics
                                                         Energy Co.
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter


6. Identify PEST trends and changes that could / will impact

•   Change in Technology
•   Change in government regulations                       Demographic
•   Change in the Economy                                      s

•   Change in your Industry
•   Change in Social and culture life (style, mores)

                                             Page 18

      Mobilit                                          Recession
        y                      Online
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

SOURCES OF PEST INFORMATION



•   Trendhunter.com
•   Trendwatching.com
•   Springwise.com (new ideas, products and businesses)
•   JWTintelligence.com

Fundamental changes and trends = change = opportunity
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

Fundamental changes and trends = change = opportunity



– Mobile Money: The digital wallet became a reality for more
   consumers in more markets,
•   although we’ll see more tech advances in 2011 that will help drive this trend further
    into the mainstream. In 2010, among other things, the practice of texting donations
    became widespread after the Haiti earthquake, an updated PayPal app allowed users
    to exchange money by bumping phones, and various new tools turned phones into
    credit card terminals.
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

Fundamental changes and trends = change = opportunity
75,000 babies...
•   That is the number of babies it’s expected will be born in Ireland this year. We have
    the highest fertility rate in Europe, and the number of families with young children is
    expected to grow continuously over the rest of the decade.
•   Ireland’s 20-something population peaked in ‘07
•   It is the 30-something population that is now causing the baby boom
•   Families are fashionable again after a decade of youth-driven individualism

Focus on mums: they make most of the decisions about spending,
  savings & borrowing -for their families as well as for themselves
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

Fundamental changes and trends = change = opportunity
1,230,000 getting older
•   People over the age of fifty –all 1.2 million of them –make up over a quarter
    of Ireland’s total population (and over a third of the adult population). Their
    numbers will grow steadily over the next ten years, as will those of over 50s
    throughout the world.
•   There are approximately as many 50-somethings as teenagers in Ireland
•   Over 50s tend to have the lowest levels of debt across the age groups
•   Our cultural obsession with youth will increasingly give way to a new
    appreciation for maturity
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

Fundamental changes and trends = change = opportunity
1,940,000 online lives....
•   Never has a product or service been adopted by so many people in Ireland
    so quickly. We’re talking Facebookof course. Nearly two thirds of internet
    users –that’s over 4 in 10 adults –now uses Facebook. And the number is
    still rising.
•   Internet usage in Ireland has continued to rise steadily throughout the
    recession –from just 4 in 10 adults in 2006 to nearly 8 in 10 today.
•   Irish consumers are spending a growing share of their time and money
    online.
•   The wider cultural consequences are only emerging: expect new sources of
    trust and authority to emerge post the recession.
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

Fundamental changes and trends = change = opportunity
80,000,000 euro
•   That’s the approximate amount in euro Irish consumers are expected to
    spend this year. They’ll probably save another €10 billion on top of that.
    Consumers spent the same amount back in 2003-4. But they won’t spend it
    on the same things this year. That’s the challenge if you want to get more
    than your fair share of the cake.
•   The consumer zeitgeist has been permanently changed by the recession –
    recovery won’t mean a return to the way things were
•   Consumers will remain focused on value –but that doesn’t mean a focus just
    on price. New priorities –driven by new needs and circumstances –will
    provide growth for some
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter

COLLABORATOR

7. Who else is needed to make, distribute, fund, approve, install,
   sell, service products in the market?
Is There A Market For My New Product?

Step 2: draw up the ‘product category map’ for the market that
   you are going to enter
COLLABORATOR
7. Who else is needed to make, distribute, fund, approve, install, sell,
   service products in the market?

THE TOTAL PRODUCT VALUE....

•   The physical product itself
•   The brand name
•   Company reputation
•   Pre-sale activities ( eg education, demonstration by salespeople)
•   Post sale activities ( eg installation, technical support)
•   Maintenance, repair, warranty
•   Financing
•   Convenience
•   Availability
•   References
•   Reputation of retail outlet
•   Re-seller, partners
Steps 1-2 Where are we now?

                           Business Model Concept




Market
Size
Trends
Growth          Product
Products        Concept Template
Brands
Competitors
Collaborators                                          Core Competence
                                                       Flower Template


         + PEST Impact                          -- PEST Impact
Is There A Market For My New Product?

Step 3: for your ‘product type solution’ category, identify the
   existing brand leaders and go to each ‘brand leaders’ website
   and extract how they describe their ‘corporate positioning’ and
   also their ‘product positioning’.

COMPETITORS

Focus on the top three.
Is There A Market For My New Product?

Step 3: for your ‘product type solution’ category, identify the
   existing brand leaders and go to each ‘brand leaders’ website
   and extract how they describe their ‘corporate positioning’ and
   also their ‘product positioning’.

COMPETITORS

Example...for your ‘product type solution’ category, identify the existing brand
   leaders


NEED                     PRODUCT TYPE SOLUTION                   BRANDS

Nutraceutical/ Health    Brain- Memory                          Nawgan
Drinks                                                          NeuroSonIQ
                                                                Benevia

                                                             Guide Page 19
Is There A Market For My New Product?

Step 3: for your ‘product type solution’ category, identify the
   existing brand leaders and go to each ‘brand leaders’ website
   and extract how they describe their ‘corporate positioning’ and
   also their ‘product positioning’.

COMPETITORS

8. Identify their corporate positioning and their product positioning

9. Check against the Business and Competencies you defined in Step 1.

  Where do you fit? You can’t be, or offer the exact same!

                                                       Guide Page 19-20
Is There A Market For My New Product?
Step 3: for your ‘product type solution’ category, identify the existing
    brand leaders and go to each ‘brand leaders’ website and extract how
    they describe their ‘corporate positioning’ and also their ‘product
    positioning’.
COMPETITORS
8. Identify their corporate positioning and their product positioning
            Corporate        Product          Key Customer
            Positioning      Positioning      Values
          Nawgan - Cognitive   Nawgan is an all-natural
                               brain fitness beverage
          Beverages - Based    developed by a
          on Science. What     neuropsychologist ,
          to drink when you    formulated to sharpen
          want to think        the mind. It's a non-
                               carbonated refresher for
                               the mind that features a
                               patent-pending blend of
                               ingredients combined
                               and formulated to
                               improve memory and
                               cognition.
                                Age +30.
Is There A Market For My New Product?

Step 3: for your ‘product type solution’ category, identify the
   existing brand leaders and go to each ‘brand leaders’ website
   and extract how they describe their ‘corporate positioning’ and
   also their ‘product positioning’.

COMPETITORS

9. Check against the Business and Competencies defined in Step 1.
    Where do you fit?


     You can’t be, or offer the exact same!
Is There A Market For My New Product?

Step 4: for each ‘corporate and product positioning’ identified in a
   competitor’s website, list out the ‘key customer values’

CUSTOMER

10. What are they offering in benefits to customers? What customer
   benefits do they talk about?
11. Identify the top, recurring (amongst existing competitors) key
   customer values
12. Check against the Product Concept (version 1) in Step 1.

                                                  Guide Page 21
Is There A Market For My New Product?

Step 4: for each ‘corporate and product positioning’ identified in a
   competitor’s website, list out the ‘key customer values’
CUSTOMER
10. What are they offering in benefits to customers? What customer
   benefits do they talk about?

  Corporate                     Product Positioning                      Key Customer Values
  Positioning


  Nawgan - Cognitive            Nawgan is an all-natural brain fitness
                                beverage developed by a
                                                                         Brain Science,
  Beverages - Based on          neuropsychologist (that’s a brain        Natural Support,
  Science. What to drink when   scientist to you and me), formulated     No Artificial,
  you want to think             to sharpen the mind. It's a non-
                                carbonated refresher for the mind that   No preservative,
                                features a patent-pending blend of       Low Calorie,
                                ingredients combined and formulated
                                to improve memory and cognition.         Doctor Developed
                                 Age +30.                                Caff / Decaff
Is There A Market For My New Product?
Step 4: for each ‘corporate and product positioning’ identified in a
   competitor’s website, list out the ‘key customer values’
11. Identify the top, recurring (amongst existing competitors) key
   customer values
  Corporate                     Product Positioning                      Key Customer Values
  Positioning


  Nawgan - Cognitive            Nawgan is an all-natural brain fitness   Brain Science, Natural Support,
                                beverage developed by a                  No Artificial, No preservative,
  Beverages - Based on          neuropsychologist (that’s a brain        Low Calorie,
  Science. What to drink when   scientist to you and me), formulated     Doctor Developed
  you want to think             to sharpen the mind. It's a non-
                                                                         Caff / Decaff Organic
                                carbonated refresher for the mind that
                                features a patent-pending blend of       Kosher Herbal
                                ingredients combined and formulated      Antoxidant
                                to improve memory and cognition.         Anti Ageing,
                                 Age +30.                                Busy Life,
                                                                         Convenient
Is There A Market For My New Product?
Step 4: for each ‘corporate and product positioning’ identified in a
   competitor’s website, list out the ‘key customer values’
11. Identify the top, recurring (amongst existing competitors) key
   customer values
 Corporate                 Product Positioning    Key Customer Values
 Positioning


 Leadership, Innovation,   Operational reliability           Gap
 Quality,                  Long service life
 Size/Scale,               High efficiency
 Heritage                  Reduced heat loss
 and Environment.          Heat utilization and
                           transfer                  Real World Performance
                           Straight forward                   Proof
                           installation
                           Elegant design
                           Low Maintenance
Is There A Market For My New Product?

Step 4: for each ‘corporate and product positioning’ identified in a
   competitor’s website, list out the ‘key customer values’

CUSTOMER


12. Check against the Product Concept (version 1) in Step 1.
Is There A Market For My New Product?

Step 5: test the key customer values offered by your product and
   company against those offered by your competitors

CUSTOMER


13. Are you offering value that is not being offered by competitors
   or are you offering better values than they are?

   This gives you a potential market differentiated positioning.
Market Research & Validation in Seven Steps

Step 5: Test the key customer values offered by your product and
company against those offered by your competitors and then write out
your market differentiated positioning statement

 Brain Science,                   Who? - is your target customer ?
 Natural Support,
 No Artificial,                   Why?- will your product be bought and why will it be used?
 No preservative,
 Low Calorie,                     When & where?- would your product be used by the
                                  buyer?
 Doctor Developed
 Caff / Decaff                    Buyer Insight- the essential insight you have into the
 Organic                          buyers mind and need for your product?
 Kosher
 Herbal                           What is your new Product?- proposition, features,
                                  advantages ,benefits
 Antioxidant
 Anti Ageing,                     Reason To Believe- your product will deliver those
 Busy Life,                       advantages and benefits?
 Convenient
Is There A Market For My New Product?

Step 5: test the key customer values offered by your product and
   company against those offered by your competitors

13. Are you offering value that is not being offered by competitors
   or are you offering better values than they are?

Write out your market differentiated positioning statement

POSITIONING STATEMENT
Define and describe:
1. Target Audience
2. Market Product Category
3. Unique, Relevant Valued Benefit
4. Proofs
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE

Target Audience Example
• The end-user markets are residential householders and commercial buildings
   occupiers.
• Intermediary markets are specifiers (architects, mechanical & electrical contractors,
   air conditioning contractors, construction firms), renewable energy firms (solar
   consultancies, integrators and installers), housing associations, utilities and
   investors (ESCos)
Is There A Market For My New Product?

Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE
CUSTOMER PROFILES
Describe your ideal customer or client by answering the questions below. The
   questions take you from specific characteristics to a definition of a market or
   market segment:
    –   How will they use your product or service?
    –   Why might they buy it?
    –   What will they pay for it?
    –   Are they men, women, or both?
    –   What is their age group?
    –   What is their approximate average income?
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement

13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE

CUSTOMER PROFILES

    –   What is their employment type (blue-collar, white-collar, managerial, professional,
        homemaker, etc.)?
    –   What is their lifestyle (personality, self-image , etc.)?
    –   Where are they located (local, statewide, national and international)?
    –   How many of them are there?
    –   How many do you expect to get as customers?
    –   What percentage of the market do you expect to get?
    –   What’s the growth trend of your target market?
    –   What are their buying habits?
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement

13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE

CUSTOMER PROFILES

    –   What magazines do they read?
    –   What organizations do they belong to?
    –   What conventions or events do they attend?
    –   Is there a directory that lists them?
    –   Are there mailing lists of them available?
    –   What is the best way to reach them?
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE
BUSINESS-BUYER PROFILES

Describe your ideal customer or client by answering the questions below. The
   questions take you from specific characteristics to a definition of a market or
   market segment:
    –   How will the firm benefit from buying your product or service?
    –   How much are the benefits worth to them – in savings, increased market share,
        profile, etc.
    –   Who buys? Who influences? Who facilitates? Who decides? What buying
        procedures are in place? What controls?
    –   What level of service do they expect?
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE
BUSINESS-BUYER PROFILES

Describe your ideal customer or client by answering the questions below. The
   questions take you from specific characteristics to a definition of a market or
   market segment:
    –   How are they used to buying? Salesperson? Directly? Other?
    –   How is the transaction started, facilitated, completed?
    –   What industry norms govern the transaction? Discounts, payment terms, warranties,
        types of contracts.
    –   Where are they located (local, national and international)?
Is There A Market For My New Product?

Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE
BUSINESS-BUYER PROFILES

    –   What piece of the market are you aiming for?
    –   How many of target firms are there?
    –   How many do you expect to get as customers?
    –   What’s the growth trend of your target market?
    –   What are their buying habits?
    –   What organizations do they belong to?
Is There A Market For My New Product?

Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
1. TARGET AUDIENCE
BUSINESS-BUYER PROFILES

    –   What conventions or events do they attend?
    –   What places and sources , online and off line do they use to find out about products,
        developments, innovations?
    –   Is there a directory that lists them?
    –   Are there mailing lists of them available?
    –   What is the best way to reach them?
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning

2. WHAT IS THE PRODUCT CATEGORY


Product Category

Within the Oil/Gas/Electricity Energy Displacement Market, we are a
   new product type solution – A Day Light Thermal Energy System
   for heating & cooling and for generating electricity.
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning

3. WHAT IS THE UNIQUE, RELEVANT VALUED BENEFIT
• Define what you provide/will provide
     – As simply and concisely as possible, emphasizing function, not form
• Describe your customer and their big problem
     – As precisely as possible, emphasizing why they care, -- ie., the type and
        magnitude of the problem they have that you solve
• Define precisely the value you provide to your customer in terms of benefits they will
    receive
     – Quantifying your claim when possible, especially for businesses, and supporting
        it with testimony
Is There A Market For My New Product?

CUSTOMER

VALUE PROPOSITION


• For (define the target audience and industry) who have (define
  the big problem) we have (solution description-what we offer)
  that delivers (this big advantageous benefit –over and above
  competitor solutions)
• Here is our track record/credentials (why you should believe us)
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning

4. PROOFS


Performance, quality & lifecycle accredited: by TUV Rhineland to EN12975:2006; by
   Applied Research Laboratories in Australia/ New Zealand to AS/NZS 4234:2008 and
   AS2712:2007 exacting standards, by SEAI (administered by Gastech UK) to the SEI
   Harp Database and by SRCC to USA/Canada standards.
Is There A Market For My New Product?
Step 5: test the key customer values offered by your product and
   company against those offered by your competitors. Write out
   your market differentiated positioning statement
13. Are you offering value that is not being offered by competitors or are
   you offering better values than they are? This gives the potential
   market differentiated positioning
4. PROOFS

The first DTES in Europe to gain the new Global Mark of Energy Efficiency ‘ENERGY
   STAR’ Accreditation- designating it as a top 25% most energy efficient solar hot water
   system.
The only DTES in Europe, USA and China to hold both the AS/NZS 4234:2008 and the
   ENERGY STAR Mark.
Under the TRNSYS performance measurement standard used by the US Government in
   2011
        - Our DTES is 95% more powerful than the best German CPC
           vacuum collector. You need twice as many of their collectors.
Is There A Market For My New Product?

Steps 1-5 At this point you will have collected and developed
   much of the information and insight on how your venture
   ‘creates, delivers and captures value’:
•   The new product concept
•   The customers / segments you will serve
•   The value proposition you offer them
•   The channels through which you will reach and interact with them
•   The relationships you will establish with them
•   The revenue stream(s) of what customers are willing to pay , once off /
    recurring
•   The key resources and assets that underpin your venture and business
•   The key activities that are crucial to operate
•   The key partners / collaborators you need to rely on
•   The cost structure and key elements that drive costs
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials


PRIMARY MARKET RESEARCH


1. Research Strategy
2. Areas & Questions to explore
3. Materials to be used
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials
1. Research Strategy
Qualitative Market Research
Depth Interviews to clarify and define the agenda of investigation for focus groups
   consisting of target audiences.
Focus Groups of 8-10 prospective customers, competitor customers and non-
   customers.
Panel of Experts: six to ten ‘experts’ in roundtable interactive discussion or interviewed
   individually about the future drivers and direction of your market and industry and
   responding to your proposed new product and customer relationship concepts.

Quantitative market research
Omnibus Survey question(s) to size the ‘who’, ‘where’, ‘when’, ‘how many’ and , interest
   and purchasing intentions with the results projected onto larger populations.
Market segmentation research study to size and define the key market segmentations
   by description and response bases.
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

1. Research Strategy
To present the new ‘product concept and the ‘business model’ to target market samples,
   with the objective(s) of understanding (qualitative data):

.....the current provider and product category,
.....it’s importance to buyers and sellers,
.....how and when interest/purchase is triggered,
.....the current provider brand familiarity and favourability perceptions and associations,
.....the current buying process/steps/channels,
.....past experiences in purchases and outcomes,
.....criteria used to select ,
.....the perceived significant product segmentations ,
.....the significant buyer market segmentations
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

1. Research Strategy
Ascertain the first impressions (qualitative)of the new product and corporate provider and
   capture the ‘hot’ buy/sell features and benefits ( the good bits)
• Test the hypothesised ‘brand personalities’ ( name, logo, tag lines, screens)
• Invite improvement ideas ( the improve its)
• Make sure we know the negative perceptions ( the bad bits)
• Initial testing on pricing
• Get Market ‘verbatims’
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials
1. Research Strategy

In addition to seeking qualitative information and data, the research strategy will aim to
    quantify a number of key elements of the ‘business model’:
- Importance of the ‘problem’ in the market
- Levels of ‘interest’ in the solution offered
- Levels of ‘credibility’ perceived in the solution offered
- Willingness to pay a price
- Numbers in the interested market
- Demographic and geographic profile
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

2. Areas & Questions to be explored
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

2. Areas & Questions to be explored

CURRENT BRANDS IN THE MARKET CATEGORY
•   Ask what provider brands are known?
•   If you met this brand at a party – how would it introduce itself? What would it say about itself?
    What would it wear?
•   Show different product providers’ logos. What is your opinion of each of these companies?
•   What are the first thoughts that come to mind when you see each one?
•   What sorts of products do they sell?
•   What products could they sell?
•   What types of people buy from them?
•   How would you group them?
•   Who are the key competitors?
•   Why?
•   What are their key sales and service activities?
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

2. Areas & Questions to be explored
CURRENT MARKET PRODUCTS

•   Probe ownership of product x type and other category products.
•   Which product x types have you heard of?
•   Probe full list to gauge understanding of products available.
•   What product x’s do you own?
•   What was the trigger to purchase?
•   What others did you consider?
•   What are your main reasons for having a product x?
•   Are certain product x’s more suitable/better than others to meet your objectives?
•   What were the main things you were looking for when you bought the product?
•   Who did you buy it from?
•   Why?
Is There A Market For My New Product?

Step 6: Draw up your Primary Market Research Strategy and
   prepare the Research Materials

3. Materials to be used
Is There A Market For My New Product?

The Product Explained in the following              Promise
    paragraph sequence
                                                         Consumer Insight
should express the core idea simply and
    succinctly with as few adjectives as possible

The Insight should be an expression of the need
    derived from consumer understanding               Proposition


a clear statement of the offer                            Image / Visual of the
should be clear and descriptive            Reason to Believe New Product Concept


can be practical or emotional or a mixture of
    both.

                                                        End Benefit
builds the idea and understanding of it.
Is There A Market For My New Product?


Step 7: Execute the Primary Market Research and Interrogate the
   Results to Adjust / Refine your New Product Concept and the
   Business Model.
Is There A Market For My New Product?

Flavoured bite-size pizza balls          Evening in pub?

                                                                                      Recloseable
When you want something more than a packet                   Foil pack
   of crisps, these bite-size pizza balls are the
   satisfying snack you’re looking for.
                                             Key differentiator

Tasty little balls of pizza dough - with fresh                                                      Same
    herbs, chopped sun-dried tomatoes or even                                                       size as
    cheese and onion – [that give you the taste                                                     Grab bag
    of real pizza whenever you want.]
                                                   Key benefit

They are easy to eat and make a great snack
   anytime.
                                                             No greasy fingers
                                Can we register?
Range
•  Herby Pizza Bites                                                      Max 3cm
•  Tomato Pizza Bites                                                     for kids
                                                                          bite-size
•  Cheese And Onion Pizza Bites
Venture Market Analysis




         Questions....
Venture Support




Free help at ...www.marketing4entrepreneurs.org

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Is there a market for my new product nf programme 2012 mirc athlone

  • 1. New Frontiers Programme MIRC, Athlone 3rd July 2012. Is There A Market For My New Product? MARKET RESEARCH & VALIDATION WORKSHOPS Greg Byrne
  • 2. The Venture's Journey | Business Growth Stages PUSH PHASE PULL PHASE 1. Venture Market 6. Brand Position Analysis 7. Key Account Management 2. Pitch 8. New Product Development 3. Personal Selling 4. Promotion 5. PR
  • 3. Is There A Market For My New Product? Purpose of Market Research & Validation for a Start Up 1)develop the ‘business model’ for how the new company and new product creates, delivers and captures value and then 2) test that business model in the market place to proof its operability and profitability.
  • 4. Is There A Market For My New Product? Purpose of Market Research & Validation for a Start Up Business Model – Information, Insight, Data to be sourced, analysed and tested... 1. The New Product •The ‘good bits’, the ‘bad bits’ and ‘improve its’ in qualitative research •The ‘interest’, ‘believability’ and ‘purchase intention’ in quantitative research 2. The Buyer •Who are they? Profile them. •Where are they? •What job do they want to get done? •How many of them are there?
  • 5. Is There A Market For My New Product? Purpose of Market Research & Validation for a Start Up Business Model – Information, Insight, Data to be sourced, analysed and tested... 3. The Value Proposition •For (define the target audience and industry) who have (define the big problem) we have (solution description-what we offer) that delivers (this big advantageous benefit –over and above competitor solutions) •Here is our track record/credentials (why you should believe us) 4. The Channels •How do buyers want to be reached (made aware) and interacted with (information, advice, service and sales)? 5. Customer Relationship •What relationship are you establishing with each segment – personal, automated, acquisitive, retentive, etc?
  • 6. Is There A Market For My New Product? Purpose of Market Research & Validation for a Start Up Business Model – Information, Insight, Data to be sourced, analysed and tested... 6. Revenue Streams •What are buyers really willing to pay? •Transactional? Recurring? 7. Key Resources •What competencies, assets and resources underpin your Business Model? 8. Key Activities •What key activities do you need to perform well? •Which ones are crucial?
  • 7. Is There A Market For My New Product? Purpose of Market Research & Validation for a Start Up Business Model – Information, Insight, Data to be sourced, analysed and tested... 9. Key Partners •Who do you need to rely on to operate your business model? •Who can leverage it? 10. Cost Structure •What is the resulting cost structure of your business model? •What key elements drive your cost structure?
  • 8. Is There A Market For My New Product? Market Research & Validation in 7 Steps and 2 Stages
  • 9. Is There A Market For My New Product? S Stage 1 Secondary Market Research. Steps 1-5 Company Context Product Concept Business Model Competitor Collaborator Customer
  • 10. Is There A Market For My New Product? S Stage 1 Secondary Market Research. Steps 1-5 Company Context Key Company Industry , Markets, Resources, Products Assets, Product Concept Drivers Competencies Business Model Challenges Projections Competitor Collaborator Customer Who are they? The supply chain Their products partners Strengths Who are they? Weaknesses Buying objectives Buying criteria, process
  • 11. Is There A Market For My New Product? S Stage 2 Primary Market Research Steps 6 & 7 Company Context Type of company Target Market(s) Key competencies Brand Proposition, Brand values Product Concept Product Categories Revenues Organisation Structure Business Model Channels Cost Drivers Competitor Collaborator Customer Key Partners Differentiated offering Target Audience(s) Relationship requirements WTP
  • 12. Is There A Market For My New Product? Step 1: define your Business competencies and your New Product & Business Model (concept) COMPANY 1. Business and Competencies 2. Product Concept & 3. Business Model (version 1) .
  • 13. Is There A Market For My New Product? Step 1: define your Business competencies and your New Product & Business Model (concept) 1.Business and Competencies COMPANY 1. Draw your flower, depicting the core competence, the product applications and markets for those applications. Rank the markets/applications , specifying 1,2 and 3. Pages 10 and 11 of Guide
  • 14. Is There A Market For My New Product? DRAW YOUR ‘FLOWER’ POWER Write your ‘product’ down on the first petal…then forget  What is it that you/team have or do really well…skill… - Write it down in the centre of your flower - Fill the other petals with other applications that could be made with your core - Now rank the petals according to these factors: - importance of competency to application market - growth rate of application market - competitive intensity and competitors - resource requirement - Prioritise the petals - List the top 10 buyers in each priority application market. FLOWER EXERCISE TEMPLATE PAGE 30
  • 15. Is There A Market For My New Product? Step 1: define your Business competencies and your New Product & Business Model (concept) 2. Product Concept (version 1) Title/name - XXXXXXXXXX Who? – The Target Buyer; who will buy, influence? Why? - Motivation for purchase/use. Why will it be bought and used? When and where? - Usage Occasion. Time and location; relative to other events? Buyer Insight- What is the penetrating buyer understanding driving the idea? (The “Aha!”) What is it?- Idea description, Proposition, Benefit. What it is, what it does, and how does it improve the life of the buyer? RTB- Reason to believe the benefit Packaging Format- Format, size, material, function, (e.g. opening, drinking, dispensing, resealing, reusing, stacking, disposing, etc) Other Notes ................................................. Pages 12- 13 of Guide
  • 16. Is There A Market For My New Product? WHY BUSINESSES BUY •Provide their own goods or services more cost effectively •Save money •Cement relationships •Position themselves strategically •Improve public relations •Solve problems More rational, logical
  • 17. Is There A Market For My New Product? Why Consumers buy •Meet biological needs •Increase security •Gain status or recognition – to belong •Live out fantasies •Reduce anxiety or other strong emotions •Save time or money •Solve problems can be irrational, more emotional
  • 18. Is There A Market For My New Product? Step 1: define your Business competencies and your New Product & Business Model (concept) 3. Business Model description of how your venture ‘creates, delivers and captures value’: • The customers / segments you will serve • The value proposition you offer them • The channels through which you will reach and interact with them • The relationships you will establish with them • The revenue stream(s) of what customers are willing to pay , once off / recurring • The key resources and assets that underpin your venture and business • The key activities that are crucial to operate • The key partners / collaborators you need to rely on • The cost structure and key elements that drive costs
  • 19. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter CONTEXT 4. Source Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... 5. Draw the ‘product category map’ 6. Identify PEST trends that could / will impact COLLABORATOR 7. Who else is needed to make, distribute, fund, approve, install, sell, service products in the market?
  • 20. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter CONTEXT 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... Secondary Market Research is where you start a start up! Secondary research means using published information such as industry profiles, trade journals, newspapers, magazines, census data, and demographic profiles and talking to people who know about the industry, markets and products you are considering. This type of information is available in public libraries, industry associations, chambers of commerce, from vendors who sell to your industry, and from government agencies .
  • 21. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... Available, current known facts about your industry, market, products, providers and customers: eg • What is the total size of your market? • Current demand in target market. • Trends in target market—growth trends, trends in consumer preferences, and trends in product development. • Provider profiles • Product features, positionings • Customer profiles and buying behaviours • Business models
  • 22. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... SOURCES OF SECONDARY MARKET RESEARCH - INDUSTRY /TRENDS ANALYSIS • Listed Companies ‘form 10K & 10Qs’ from their websites • http://www.magportal.com/c/bus/ind/ (search engine for magazine articles) • Marketresearch.com (Aggregated multi-sourced industry and markets analysis) • Researchandmarkets.com (world’s largest market research resource) • Mintel.com (consumer, media and market research) • Keynote.co.uk (business and market intelligence) • BizJournals.com (industry specific trends) • Companiesandmarkets.com (400,000 market reports, company reports and company financials) • Aberdeenreport.com (benchmark industry and process reports) • Strategy-business.com (industry and issue research and analysis) APPENDIX 3 Page 32
  • 23. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... SOURCES OF SECONDARY MARKET RESEARCH MARKET RESEARCH DATABASES • Analysys –Billing & Customer Care, Service & Delivery Platform Strategies, CSP Operator Strategies, Telecoms Software Strategies. http://www.analysysmason.com/ • BCC Research www.bccresearch.com Multisector with emphasis on materials, food, enviro, electronics, pharma, etc • Business Insights www.globalbusinessinsights.com. Reports covering the healthcare, food, technology and energy sectors. • Datamonitor www.datamonitor.com . Multisector, in-depth market research news and reports covering pharmaceuticals, energy, financial services, etc.
  • 24. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... SOURCES OF SECONDARY MARKET RESEARCH COMPANY DATABASES • Kompass www.kompass.com Global database of companies by sector, including manufacturers, distributors and services • FoodLine Web source of information for the food and drinks industry. They include Market, Science and News journals, books & patents. • MEED Projects www.meedprojects.com Project pipeline information covering the Middle East • OneSource http://www.onesource.com/ US company directory and financials. Also Freedonia market profiles for US on a number of sectors. • Emerging Medical Technologies Database http://lifescienceintelligence.com/emt.php Database only. • BioPharm Insight http://www.biopharminsight.com/ includes the entire drug discovery and development pipeline, approved drugs, licensing deals, pharmaceutical sales/projections, medical devices, management contacts and more.
  • 25. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... SOURCES OF SECONDARY MARKET RESEARCH KEY NEWSLETTERS • Clinica (World Medical Technology News) http://www.clinica.co.uk/home/ • Scrip (World Pharmaceutical News) http://www.scripnews.com/home/ • MedTech Insight www.medtechinsight.com (access to mag articles only, not reports) • AnimalPharm http://www.animalpharmnews.com/ • Informa (2 newsletters Media + Comm) • MEED www.meed.com (Middle East business intelligence)
  • 26. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... SOURCES OF SECONDARY MARKET RESEARCH GOOGLE KEYWORD SEARCHES GOOGLE ALERTS Pages 16 -17 of the Guide
  • 27. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... EXAMPLE Wound care product GOOGLE SEARCHING ‘Wound Care’ The Explosive Growth of the Wound Care Market We spoke with Nerac Analyst, Ron Sills, about the explosive growth we are seeing in the wound care market, the factors driving the growth, the latest products as well as how the medical and healthcare industries are attempting to reduce the costs associated with wound care. “Industry leaders like 3M, Johnson & Johnson, Convatec, Coloplast, Closure Medical, Smith & Nephew continue to develop innovative solutions for wound care as evidenced by their patent portfolios and product approvals”
  • 28. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... FORM 10K INSIGHTS Wound Care ...physicians and nurses are critical to the adoption and use of advanced medical systems, a major element of the sales force's responsibility is to educate and train these medical practitioners in the application of our products, including the specific knowledge necessary for optimal clinical outcomes and reducing the cost of patient care. ...we employ approximately 200 specialists who consult with our customers regarding the often demanding and complex paperwork required by Medicare and private insurance companies. In fulfilling the paperwork requirements, these specialists enhance the overall productivity of our sales force.
  • 29. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 4. Gather Information from the available industry reports, magazines, websites, form 10ks, IPO Documents, competitor websites... Form 10K - Stratsys Our sales organization is responsible for the sale of our products on a worldwide basis and for the management and coordination of our growing network of authorized resellers. Our direct sales force consists of salespersons who work throughout North America, Europe and in parts of the Asia-Pacific region. Our application engineers provide professional services through pre- sales support and assist existing customers so that they can take advantage of our latest print materials and techniques to improve part quality and machine productivity. This group also leverages our customer contacts to help identify new application opportunities that utilize our proprietary processes and access to our parts printing service, 3DpropartsTM. As of December 31, 2010, our worldwide sales, application and service staff consisted of 159 employees.
  • 30. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 5. Draw the ‘product category map’ Product Market categories are created by needs, buying power, and products to satisfy needs. For each customer need, there are typically several products available NEED PRODUCT TYPE MARKETS BRANDS Pages 14-15 of the Guide
  • 31. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Ocean Oil, Gas & Electricity Biomass Energy Displacement Geothermal Wind Viessman Solar PV Ritter Solar Thermal Day Light Thermal Thermo Photonics Energy Co.
  • 32. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter 6. Identify PEST trends and changes that could / will impact • Change in Technology • Change in government regulations Demographic • Change in the Economy s • Change in your Industry • Change in Social and culture life (style, mores) Page 18 Mobilit Recession y Online
  • 33. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter SOURCES OF PEST INFORMATION • Trendhunter.com • Trendwatching.com • Springwise.com (new ideas, products and businesses) • JWTintelligence.com Fundamental changes and trends = change = opportunity
  • 34. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Fundamental changes and trends = change = opportunity – Mobile Money: The digital wallet became a reality for more consumers in more markets, • although we’ll see more tech advances in 2011 that will help drive this trend further into the mainstream. In 2010, among other things, the practice of texting donations became widespread after the Haiti earthquake, an updated PayPal app allowed users to exchange money by bumping phones, and various new tools turned phones into credit card terminals.
  • 35. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Fundamental changes and trends = change = opportunity 75,000 babies... • That is the number of babies it’s expected will be born in Ireland this year. We have the highest fertility rate in Europe, and the number of families with young children is expected to grow continuously over the rest of the decade. • Ireland’s 20-something population peaked in ‘07 • It is the 30-something population that is now causing the baby boom • Families are fashionable again after a decade of youth-driven individualism Focus on mums: they make most of the decisions about spending, savings & borrowing -for their families as well as for themselves
  • 36. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Fundamental changes and trends = change = opportunity 1,230,000 getting older • People over the age of fifty –all 1.2 million of them –make up over a quarter of Ireland’s total population (and over a third of the adult population). Their numbers will grow steadily over the next ten years, as will those of over 50s throughout the world. • There are approximately as many 50-somethings as teenagers in Ireland • Over 50s tend to have the lowest levels of debt across the age groups • Our cultural obsession with youth will increasingly give way to a new appreciation for maturity
  • 37. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Fundamental changes and trends = change = opportunity 1,940,000 online lives.... • Never has a product or service been adopted by so many people in Ireland so quickly. We’re talking Facebookof course. Nearly two thirds of internet users –that’s over 4 in 10 adults –now uses Facebook. And the number is still rising. • Internet usage in Ireland has continued to rise steadily throughout the recession –from just 4 in 10 adults in 2006 to nearly 8 in 10 today. • Irish consumers are spending a growing share of their time and money online. • The wider cultural consequences are only emerging: expect new sources of trust and authority to emerge post the recession.
  • 38. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter Fundamental changes and trends = change = opportunity 80,000,000 euro • That’s the approximate amount in euro Irish consumers are expected to spend this year. They’ll probably save another €10 billion on top of that. Consumers spent the same amount back in 2003-4. But they won’t spend it on the same things this year. That’s the challenge if you want to get more than your fair share of the cake. • The consumer zeitgeist has been permanently changed by the recession – recovery won’t mean a return to the way things were • Consumers will remain focused on value –but that doesn’t mean a focus just on price. New priorities –driven by new needs and circumstances –will provide growth for some
  • 39. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter COLLABORATOR 7. Who else is needed to make, distribute, fund, approve, install, sell, service products in the market?
  • 40. Is There A Market For My New Product? Step 2: draw up the ‘product category map’ for the market that you are going to enter COLLABORATOR 7. Who else is needed to make, distribute, fund, approve, install, sell, service products in the market? THE TOTAL PRODUCT VALUE.... • The physical product itself • The brand name • Company reputation • Pre-sale activities ( eg education, demonstration by salespeople) • Post sale activities ( eg installation, technical support) • Maintenance, repair, warranty • Financing • Convenience • Availability • References • Reputation of retail outlet • Re-seller, partners
  • 41. Steps 1-2 Where are we now? Business Model Concept Market Size Trends Growth Product Products Concept Template Brands Competitors Collaborators Core Competence Flower Template + PEST Impact -- PEST Impact
  • 42. Is There A Market For My New Product? Step 3: for your ‘product type solution’ category, identify the existing brand leaders and go to each ‘brand leaders’ website and extract how they describe their ‘corporate positioning’ and also their ‘product positioning’. COMPETITORS Focus on the top three.
  • 43. Is There A Market For My New Product? Step 3: for your ‘product type solution’ category, identify the existing brand leaders and go to each ‘brand leaders’ website and extract how they describe their ‘corporate positioning’ and also their ‘product positioning’. COMPETITORS Example...for your ‘product type solution’ category, identify the existing brand leaders NEED PRODUCT TYPE SOLUTION BRANDS Nutraceutical/ Health Brain- Memory Nawgan Drinks NeuroSonIQ Benevia Guide Page 19
  • 44. Is There A Market For My New Product? Step 3: for your ‘product type solution’ category, identify the existing brand leaders and go to each ‘brand leaders’ website and extract how they describe their ‘corporate positioning’ and also their ‘product positioning’. COMPETITORS 8. Identify their corporate positioning and their product positioning 9. Check against the Business and Competencies you defined in Step 1. Where do you fit? You can’t be, or offer the exact same! Guide Page 19-20
  • 45. Is There A Market For My New Product? Step 3: for your ‘product type solution’ category, identify the existing brand leaders and go to each ‘brand leaders’ website and extract how they describe their ‘corporate positioning’ and also their ‘product positioning’. COMPETITORS 8. Identify their corporate positioning and their product positioning Corporate Product Key Customer Positioning Positioning Values Nawgan - Cognitive Nawgan is an all-natural brain fitness beverage Beverages - Based developed by a on Science. What neuropsychologist , to drink when you formulated to sharpen want to think the mind. It's a non- carbonated refresher for the mind that features a patent-pending blend of ingredients combined and formulated to improve memory and cognition. Age +30.
  • 46. Is There A Market For My New Product? Step 3: for your ‘product type solution’ category, identify the existing brand leaders and go to each ‘brand leaders’ website and extract how they describe their ‘corporate positioning’ and also their ‘product positioning’. COMPETITORS 9. Check against the Business and Competencies defined in Step 1. Where do you fit? You can’t be, or offer the exact same!
  • 47. Is There A Market For My New Product? Step 4: for each ‘corporate and product positioning’ identified in a competitor’s website, list out the ‘key customer values’ CUSTOMER 10. What are they offering in benefits to customers? What customer benefits do they talk about? 11. Identify the top, recurring (amongst existing competitors) key customer values 12. Check against the Product Concept (version 1) in Step 1. Guide Page 21
  • 48. Is There A Market For My New Product? Step 4: for each ‘corporate and product positioning’ identified in a competitor’s website, list out the ‘key customer values’ CUSTOMER 10. What are they offering in benefits to customers? What customer benefits do they talk about? Corporate Product Positioning Key Customer Values Positioning Nawgan - Cognitive Nawgan is an all-natural brain fitness beverage developed by a Brain Science, Beverages - Based on neuropsychologist (that’s a brain Natural Support, Science. What to drink when scientist to you and me), formulated No Artificial, you want to think to sharpen the mind. It's a non- carbonated refresher for the mind that No preservative, features a patent-pending blend of Low Calorie, ingredients combined and formulated to improve memory and cognition. Doctor Developed Age +30. Caff / Decaff
  • 49. Is There A Market For My New Product? Step 4: for each ‘corporate and product positioning’ identified in a competitor’s website, list out the ‘key customer values’ 11. Identify the top, recurring (amongst existing competitors) key customer values Corporate Product Positioning Key Customer Values Positioning Nawgan - Cognitive Nawgan is an all-natural brain fitness Brain Science, Natural Support, beverage developed by a No Artificial, No preservative, Beverages - Based on neuropsychologist (that’s a brain Low Calorie, Science. What to drink when scientist to you and me), formulated Doctor Developed you want to think to sharpen the mind. It's a non- Caff / Decaff Organic carbonated refresher for the mind that features a patent-pending blend of Kosher Herbal ingredients combined and formulated Antoxidant to improve memory and cognition. Anti Ageing, Age +30. Busy Life, Convenient
  • 50. Is There A Market For My New Product? Step 4: for each ‘corporate and product positioning’ identified in a competitor’s website, list out the ‘key customer values’ 11. Identify the top, recurring (amongst existing competitors) key customer values Corporate Product Positioning Key Customer Values Positioning Leadership, Innovation, Operational reliability Gap Quality, Long service life Size/Scale, High efficiency Heritage Reduced heat loss and Environment. Heat utilization and transfer Real World Performance Straight forward Proof installation Elegant design Low Maintenance
  • 51. Is There A Market For My New Product? Step 4: for each ‘corporate and product positioning’ identified in a competitor’s website, list out the ‘key customer values’ CUSTOMER 12. Check against the Product Concept (version 1) in Step 1.
  • 52. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors CUSTOMER 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives you a potential market differentiated positioning.
  • 53. Market Research & Validation in Seven Steps Step 5: Test the key customer values offered by your product and company against those offered by your competitors and then write out your market differentiated positioning statement Brain Science, Who? - is your target customer ? Natural Support, No Artificial, Why?- will your product be bought and why will it be used? No preservative, Low Calorie, When & where?- would your product be used by the buyer? Doctor Developed Caff / Decaff Buyer Insight- the essential insight you have into the Organic buyers mind and need for your product? Kosher Herbal What is your new Product?- proposition, features, advantages ,benefits Antioxidant Anti Ageing, Reason To Believe- your product will deliver those Busy Life, advantages and benefits? Convenient
  • 54. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? Write out your market differentiated positioning statement POSITIONING STATEMENT Define and describe: 1. Target Audience 2. Market Product Category 3. Unique, Relevant Valued Benefit 4. Proofs
  • 55. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE Target Audience Example • The end-user markets are residential householders and commercial buildings occupiers. • Intermediary markets are specifiers (architects, mechanical & electrical contractors, air conditioning contractors, construction firms), renewable energy firms (solar consultancies, integrators and installers), housing associations, utilities and investors (ESCos)
  • 56. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE CUSTOMER PROFILES Describe your ideal customer or client by answering the questions below. The questions take you from specific characteristics to a definition of a market or market segment: – How will they use your product or service? – Why might they buy it? – What will they pay for it? – Are they men, women, or both? – What is their age group? – What is their approximate average income?
  • 57. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE CUSTOMER PROFILES – What is their employment type (blue-collar, white-collar, managerial, professional, homemaker, etc.)? – What is their lifestyle (personality, self-image , etc.)? – Where are they located (local, statewide, national and international)? – How many of them are there? – How many do you expect to get as customers? – What percentage of the market do you expect to get? – What’s the growth trend of your target market? – What are their buying habits?
  • 58. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE CUSTOMER PROFILES – What magazines do they read? – What organizations do they belong to? – What conventions or events do they attend? – Is there a directory that lists them? – Are there mailing lists of them available? – What is the best way to reach them?
  • 59. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE BUSINESS-BUYER PROFILES Describe your ideal customer or client by answering the questions below. The questions take you from specific characteristics to a definition of a market or market segment: – How will the firm benefit from buying your product or service? – How much are the benefits worth to them – in savings, increased market share, profile, etc. – Who buys? Who influences? Who facilitates? Who decides? What buying procedures are in place? What controls? – What level of service do they expect?
  • 60. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE BUSINESS-BUYER PROFILES Describe your ideal customer or client by answering the questions below. The questions take you from specific characteristics to a definition of a market or market segment: – How are they used to buying? Salesperson? Directly? Other? – How is the transaction started, facilitated, completed? – What industry norms govern the transaction? Discounts, payment terms, warranties, types of contracts. – Where are they located (local, national and international)?
  • 61. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE BUSINESS-BUYER PROFILES – What piece of the market are you aiming for? – How many of target firms are there? – How many do you expect to get as customers? – What’s the growth trend of your target market? – What are their buying habits? – What organizations do they belong to?
  • 62. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 1. TARGET AUDIENCE BUSINESS-BUYER PROFILES – What conventions or events do they attend? – What places and sources , online and off line do they use to find out about products, developments, innovations? – Is there a directory that lists them? – Are there mailing lists of them available? – What is the best way to reach them?
  • 63. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 2. WHAT IS THE PRODUCT CATEGORY Product Category Within the Oil/Gas/Electricity Energy Displacement Market, we are a new product type solution – A Day Light Thermal Energy System for heating & cooling and for generating electricity.
  • 64. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 3. WHAT IS THE UNIQUE, RELEVANT VALUED BENEFIT • Define what you provide/will provide – As simply and concisely as possible, emphasizing function, not form • Describe your customer and their big problem – As precisely as possible, emphasizing why they care, -- ie., the type and magnitude of the problem they have that you solve • Define precisely the value you provide to your customer in terms of benefits they will receive – Quantifying your claim when possible, especially for businesses, and supporting it with testimony
  • 65. Is There A Market For My New Product? CUSTOMER VALUE PROPOSITION • For (define the target audience and industry) who have (define the big problem) we have (solution description-what we offer) that delivers (this big advantageous benefit –over and above competitor solutions) • Here is our track record/credentials (why you should believe us)
  • 66. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 4. PROOFS Performance, quality & lifecycle accredited: by TUV Rhineland to EN12975:2006; by Applied Research Laboratories in Australia/ New Zealand to AS/NZS 4234:2008 and AS2712:2007 exacting standards, by SEAI (administered by Gastech UK) to the SEI Harp Database and by SRCC to USA/Canada standards.
  • 67. Is There A Market For My New Product? Step 5: test the key customer values offered by your product and company against those offered by your competitors. Write out your market differentiated positioning statement 13. Are you offering value that is not being offered by competitors or are you offering better values than they are? This gives the potential market differentiated positioning 4. PROOFS The first DTES in Europe to gain the new Global Mark of Energy Efficiency ‘ENERGY STAR’ Accreditation- designating it as a top 25% most energy efficient solar hot water system. The only DTES in Europe, USA and China to hold both the AS/NZS 4234:2008 and the ENERGY STAR Mark. Under the TRNSYS performance measurement standard used by the US Government in 2011 - Our DTES is 95% more powerful than the best German CPC vacuum collector. You need twice as many of their collectors.
  • 68. Is There A Market For My New Product? Steps 1-5 At this point you will have collected and developed much of the information and insight on how your venture ‘creates, delivers and captures value’: • The new product concept • The customers / segments you will serve • The value proposition you offer them • The channels through which you will reach and interact with them • The relationships you will establish with them • The revenue stream(s) of what customers are willing to pay , once off / recurring • The key resources and assets that underpin your venture and business • The key activities that are crucial to operate • The key partners / collaborators you need to rely on • The cost structure and key elements that drive costs
  • 69. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials PRIMARY MARKET RESEARCH 1. Research Strategy 2. Areas & Questions to explore 3. Materials to be used
  • 70. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 1. Research Strategy Qualitative Market Research Depth Interviews to clarify and define the agenda of investigation for focus groups consisting of target audiences. Focus Groups of 8-10 prospective customers, competitor customers and non- customers. Panel of Experts: six to ten ‘experts’ in roundtable interactive discussion or interviewed individually about the future drivers and direction of your market and industry and responding to your proposed new product and customer relationship concepts. Quantitative market research Omnibus Survey question(s) to size the ‘who’, ‘where’, ‘when’, ‘how many’ and , interest and purchasing intentions with the results projected onto larger populations. Market segmentation research study to size and define the key market segmentations by description and response bases.
  • 71. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 1. Research Strategy To present the new ‘product concept and the ‘business model’ to target market samples, with the objective(s) of understanding (qualitative data): .....the current provider and product category, .....it’s importance to buyers and sellers, .....how and when interest/purchase is triggered, .....the current provider brand familiarity and favourability perceptions and associations, .....the current buying process/steps/channels, .....past experiences in purchases and outcomes, .....criteria used to select , .....the perceived significant product segmentations , .....the significant buyer market segmentations
  • 72. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 1. Research Strategy Ascertain the first impressions (qualitative)of the new product and corporate provider and capture the ‘hot’ buy/sell features and benefits ( the good bits) • Test the hypothesised ‘brand personalities’ ( name, logo, tag lines, screens) • Invite improvement ideas ( the improve its) • Make sure we know the negative perceptions ( the bad bits) • Initial testing on pricing • Get Market ‘verbatims’
  • 73. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 1. Research Strategy In addition to seeking qualitative information and data, the research strategy will aim to quantify a number of key elements of the ‘business model’: - Importance of the ‘problem’ in the market - Levels of ‘interest’ in the solution offered - Levels of ‘credibility’ perceived in the solution offered - Willingness to pay a price - Numbers in the interested market - Demographic and geographic profile
  • 74. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 2. Areas & Questions to be explored
  • 75. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 2. Areas & Questions to be explored CURRENT BRANDS IN THE MARKET CATEGORY • Ask what provider brands are known? • If you met this brand at a party – how would it introduce itself? What would it say about itself? What would it wear? • Show different product providers’ logos. What is your opinion of each of these companies? • What are the first thoughts that come to mind when you see each one? • What sorts of products do they sell? • What products could they sell? • What types of people buy from them? • How would you group them? • Who are the key competitors? • Why? • What are their key sales and service activities?
  • 76. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 2. Areas & Questions to be explored CURRENT MARKET PRODUCTS • Probe ownership of product x type and other category products. • Which product x types have you heard of? • Probe full list to gauge understanding of products available. • What product x’s do you own? • What was the trigger to purchase? • What others did you consider? • What are your main reasons for having a product x? • Are certain product x’s more suitable/better than others to meet your objectives? • What were the main things you were looking for when you bought the product? • Who did you buy it from? • Why?
  • 77. Is There A Market For My New Product? Step 6: Draw up your Primary Market Research Strategy and prepare the Research Materials 3. Materials to be used
  • 78. Is There A Market For My New Product? The Product Explained in the following Promise paragraph sequence Consumer Insight should express the core idea simply and succinctly with as few adjectives as possible The Insight should be an expression of the need derived from consumer understanding Proposition a clear statement of the offer Image / Visual of the should be clear and descriptive Reason to Believe New Product Concept can be practical or emotional or a mixture of both. End Benefit builds the idea and understanding of it.
  • 79. Is There A Market For My New Product? Step 7: Execute the Primary Market Research and Interrogate the Results to Adjust / Refine your New Product Concept and the Business Model.
  • 80. Is There A Market For My New Product? Flavoured bite-size pizza balls Evening in pub? Recloseable When you want something more than a packet Foil pack of crisps, these bite-size pizza balls are the satisfying snack you’re looking for. Key differentiator Tasty little balls of pizza dough - with fresh Same herbs, chopped sun-dried tomatoes or even size as cheese and onion – [that give you the taste Grab bag of real pizza whenever you want.] Key benefit They are easy to eat and make a great snack anytime. No greasy fingers Can we register? Range • Herby Pizza Bites Max 3cm • Tomato Pizza Bites for kids bite-size • Cheese And Onion Pizza Bites
  • 81. Venture Market Analysis Questions....
  • 82. Venture Support Free help at ...www.marketing4entrepreneurs.org